I am a long time customer and have been 100% happy with my purchases up to this point. I am currently sleeping on my second king orthopedic pillow top mattress. I love it and just purchased a 3rd. The recent purchase of the supposed same mattress has been nothing but painful. The mattress is levels softer than the previous mattress of the exact same model. I know because I test them side by side and one I love and one gives me a sore back. This business does not offer any trial nor can you return the mattress so here we are stuck with a $1000 mattress that is not like the others I have purchased. They did offer to have us bring in our mattress so they can deconstruct it and then they can deliver it back to us. (2-3 days without our mattress). What is the point of that? How would I know what I’m looking at? I offered to bring both mattresses in so the could compare them but they said they would not entertain that. So after 5 mattresses from the same company, I will no longer do business with this local vendor. There is clearly a trend here, given the reviews. It is clear they have significant quality control issues and it will be hit or miss on wether you get the mattress you want. There are way to many options out there to take a chance with this company. In summary, poor product control, poor customer service and an outdated business model. Buyer beware!

I was very happy with my experience at this location the gentleman that helped me was very professional and helpful to make sure I was satisfied with my purchase I give this five stars forsure thanks again

Had an amazing experience at this location! We love our new orthopedic king mattress. Highly recommend.

I walked in to purchase a twin size mattress for my daughter. My budget was around $250. The most expensive one was considerably less and is double sided. Excellent quality and I will purchase from there again.The service was great too. Pete was friendly, knowledgeable, and helpful. He helped me carry the mattress out and we were on our way.Then I got a handwritten note a few days later wishing my daughter “many nights of restful sleep”. I’m writing this review because of the handwritten note. It’s an old school move that is highly underrated these days. It’s hanging on my refrigerator.Overall great experience!

Bought an orthopedic mattress from Original Mattress and couldn’t be happier. Salesman was very helpful and knowledgeable. Prices are comparable to everyone else and the best thing is you can flip the mattress. I will definitely be back for my next bed.

Purchased a 2 sided king-size mattress with box spring. Sales person, Chris came over to help pick out the right mattress and even allowed me to lie on a couple displayed ones for level of comfort and support for my lower back. One of the best, if not the best place to pick out quality mattress within ones budget.

Purchased a 2 sided queen mattress, Europa, and box spring. Sales person showed us mattresses of type we were interested in and then let us lie on the mattresses to compare comfort and support. He was available to answer questions. When we made our decision, he showed us the internal components of the mattress. The warranty, satisfaction policy, etc. were thoroughly discussed. There was no sales pressure- very comfortable and low key.

I prefer to buy local. I shopped at the Fridley location, first thing I appreciated, the sales person asked me questions to determine the right mattress for my need. I purchased for the guest room, Classic Luxury set, medium firm. Ive already had guests, they slept great, so I had to try and will be replacing my old mattress set. I shopped around first, they really do keep prices lower because they make them here in MN, a great product with a nice warranty. Highly recommend.

Very knowledgeable great customer service

Great place to buy a mattress fair prices, thanks cant wait for the mattress to be delivered. Thanks again Brady great salesman...

Great beds, but varieties are limited. For price wise they’re quite expensive, I felt anything under $600 is not with buying. Bought a 1k mattress only to find out Furniture mart has a similar type of mattress for $500, so I bought that one for my parent. They both look different, but fell the same. Look around before you buy because you can’t return, only exchange with 10% less of the value you bought it for. Overall I do like the mattress I bought and it does seem like till last longer then the cheaper one.

Persephone was a very knowledgeable and easy to work with. She showed us with all the option and gave us time to decide. We were impressed with the quality of the mattresses and the accessories. We highghly recommend their products.

The salesperson was very knowledgeable and the store is very clean. There’s a variety of styles of bed. I like that they’re made is USA.

As a professional in the mattress industry it has been noticably apparent that The Original Mattress Factory put their heart and soul into their business and they have an outstanding reputation. Their product comes to us years down the road after it has been used 5, 10, 15 years and their mattresses are always in good condition.

Very nice to work with

Excellent customer service and quality product with no bull.

Great products great prices no pressure.

Great price and beds last for years

Decent prices

Great prices!