I placed an order for 400 pastel rings & 400 metallic & more rings. I only received 100 of each. Ive been trying to get customer service to respond to my email since Friday. As of now Ive sent three more emails and still have not heard from them. Also sent two messages for their support page too. havent heard anything, nothing, nada.Customer service needs to step it up this is bad business.
PRICE GOUGING! My small business has supported Creating Unkamen for years, until we learned about their price gouging practices. One 13mm clear silicone o-ring purchased a year ago in bulk cost $.12 each. The price quoted today is $.50 each, more than four times increase. The reason for this exorbitant increase cited by Karen Rodriquez is Covid, increased shipping costs, increased labor costs from the manufacturer. For some reason, though, the exact product one size smaller is still around $.12 each. No flexibility between manufacturer and supplier means the customer suffers. As a result, we will no longer be supporting Creating Unkamen and cannot recommend this company to others.
Very misleading. This shop’s description says that they are AHEAD of shipping time and to leave a note if you’re looking to meet a deadline. That’s incorrect. I placed an order & didn’t receive an update until I followed up with the shop manager 5days later. At this time I was given an estimated shipping date and was told that if anything came up that I’d receive a notification. It has now been 9days and I still have not received any notification. I’ve been ordering from this shop for my small business for a while. Quality nor shipping have been a concern. I’m very disappointed with the lack of communication, compassion, and transparency. Do not depend on this company’s processing & shipping if you’re looking to meet a deadline.
I am very upset with this company! I BOUGHT SEVERAL items from this company and returned them, sent a detailed letter and of what i needed in replacement and no response, several emails sent and nothing, this is a poor way to run a business, do not waste your money here!
My order was exactly as described. good communication, tracking, fast shipping. Great to do business with. Thank You!
Beautiful jewelry, great supplies, fast delivery and great customer service.
Lots of great supplies. If they dont have it they can probably get it
I work here
Great people and great products.
All around great!