Nice quite 👌Clean tooAll lot parking

Wow, the water pressure in the showers is great! If youre O/O, get fuel next door at QT. I park at QT, too.But the showers are real nice. Water gets really hot and pressure is killer.Theres a waffle house across the street and a Starbucks down the road. Great location. Only thing that sucks is getting out of the parking lot.

Love travel stop is too much better than pilot because on every pilot has 70% parking is reserved parking

Review based strictly on stopping here, paying at the pump, getting fuel, then leaving. I did not go inside the store.Wide open, easy access gas pumps. Lots of parking out front and on the sides. An RV or vehicles pulling a trailer would have no issue fueling or parking here.Seemed to be a decent amount of big truck parking on the rear side as well.Facility was clean. Very convenient, easy off, easy on interstate access.

Is usually a pretty good store to stop at I’ve always enjoyed the stop here. Could be in a better spot than where it’s at. It’s not in a horrible spot it’s upfront but it’s off to the end of the front row. AT&T phone signal comes in pretty good here with the 4G. Breve always had friendly service here people are nice and the coffee is always good. There seems to always be plenty of parking But it does eventually fill up so I wouldn’t get here real late. However if you do be do you have reserved parking for about $12.

They dont move drivers on reserved spots. She told.me, thats a new Pilot policy,.my question is WHY Im Reserving parking spot? This lady is shame for Pilot...

Updated shower facilities but extremely small shower. Shower facilities not properly cleaned. Fresh urine stains and hair on toilet seat. Wont use my credits for a shower at this location again.Parking lot is good. Good amount of parking and much of it (the front row) is designed so you wont easily get blocked in by other drivers. Arbys was good.

Showers are very clean with great water pressure very clean store, I gave them 3 stars because the WIFI is out and apparently stays out, I pay for th annual premium WIFI and kinda expect it to work, as an OTR driver WIFI and showers are 2 features that make our life better while we sleep in our Trucks ..... you should do better Pilot corporation.... youve went down while since you got into the NFL buisness

Disappointed to see this pilot had three attendants just standing around mean while the bathrooms were not only really dirty but also three of four stalls I tried had no toilet paper

Arbys is closed right now inside Pilot. They are remodeling. The staff of Pilot are friendly and helpful. They always greet me when I come in. The store is clean. Bathrooms are spotless. They are periodically driving around to empty trash cans and pick up random junk in the parking lot.

If you can get pass the smell of the parking area, this is a great place to stop. The store, restrooms and showers are very clean and tidy. The staff is very friendly as well. I want to give a very special shout out to Ms. Betty and the lady in the pink who took care of the showers: You ladies are AWESOME!These ladies went above and beyond to help me out, and I wanted them to know how much it was appreciated.THANKS LADIES! YOU ROCK!!!!

So great place to be customer service clean lot of parking

I love this place, the people that run it and the spirit that surrounds it... my favorite stop 💖

Since the pandemic the arbys has been closed late at night its terrible because truck drivers that support the trucks stops cant get anything decent to eat

Nice place. Plenty of parking and easy (for the most part) backing. Food selection is limited, they have an Arbys and snacks but no hotcase. Employees were very friendly and helpful.

The manager on duty at 5:20pm on November 12th, 2020 is rude. If hes having a bad day then he needs to learn how to hide it when hes at work. The look on his face, his body language, and his demeanor all SCREAM that he would rather be somewhere else. It does not matter how many times you encounter an issue, when youre in customer service, you deal with it in an acceptable manner. He was rude to my manager as well. Every other time Ive been here has been a pleasant experience but then again, this is my first encounter with this manager.

This store amazed me today and yesterday the lady at the afternoon shift and the gentleman in the morning exactly at 8 am on July 15 they all went above and beyond to help the customers especially me. Overall nice store excellent customer service friendly and attentive staff !!! Thanks pilot ! I wish all the pilots are like this one

Clean rest area. Good truck stop

The ladies at this Pilot were very friendly and had a helpful deportment. I requested an extra towel (shared shower) and was given a not-so customer friendly response from the one male customer service rep. Overall the experience wasnt bad.

Hope you dont need a shower or bathroom at night. Doors locked at 8 pm, but who cares about the truckers right?

Aa gas prices go, the attraction to this place was great! And i will give them credit for a spacious floor plan, and for having extremely friendly staff. Unfortunately, these two great features were offset by other not-so-great circumstances. The gas pumps, for instance, did not function properly. We didnt get to a working pump until our 3rd try. In addition, there was a fowl odor exuding throughout the building, so bathroom trips, and shopping for beverages became a bit unpleasant. Last bust not least, their product selection seemed extensive, but there were many things missing from drink coolers and snack shelves making it tough to find what we were looking for. I think maybe all of these things are temporary one offs that just happened to be going on that day... but still. The experience could have been better.

Love Pilot and Flying J stores. Theyre almost always clean inside and out. Their point system is way better than Petro/TA. Points work straight from the point card like a credit card. Can use your points at the fast food restaurant located in the store 80% of the time. They have also have great weekly offers for drivers in the app. so download and check it out.

The showers are clean with nice shower heads. The restrooms are clean as well. The only down fall is the parking. The spots are really non existent and if you do find one you have to work your way around other truckers because they are usually not parked straight. But over all good place to be.

This Pilot Travel center is clean, well stocked, had a huge selection of drinks and snacks and their hot food is fresh and great tasting especially their stuffed crust pizza.The bathrooms are clean and well stocked. They also has a professional drivers lounge with a flat screen TV and comfy chairs and more restrooms and and showers.They also have a truckers shop and most anything the professional driver could need.

Manager Joe and Sierra are great. Outgoing personality kind of people. They truly represent outstanding customer service.

Good clean place with enough room to park, friendly service each time. Gas is cheapest in town, but prices on other items can be a bit pricey... Convenient location.

This is a great place to fill up the RV, at least the two times I have stopped there the prices was as good as you could find.Not the best place for the wife to use the restroom, it needed to be cleaned and the snack prices looked a little high.But for gas, it would get 5 stars.

Had to pay $1.89 for a cup of hot water on styrofoam cup.Lady says thats for the cup! Other pilot locations is like $.50cts.Am like really. Thats more than the coffee and cup combined. Other than that place is good.

Much cleaner & better experience than in the past! About to lose all hope for any Pilot due to the cleanliness going down, especially the showers! Didn’t use the showers at this one last night, but the bathrooms were clean!

They screwed up my order a few times. One was bad one was in my favor.

This Pilot is one of the cleanest I’ve seen. I was lucky enough to get a parking spot here. The restrooms and showers were very very clean. I was greeted by all of the staff members. They were very nice and professional. I will most definitely come here again in the future.

Its a truck stop and offers the amenities expected. The truck parking lot is large and has plenty of room to maneuver. The people inside were friendly and professional. It could be cleaner but the constant foot traffic provides resistance to that. The food was also as expected... I didnt have any illusions I would get a gourmet meal.

I love going into this store. You can find anything you want from food to souvenirs. Fast and friendly cashiers.

I dont know why you Google asks me to review a truck stop. I always end up at the Pilot when we are road tripping. The prices there always seemed better plus if you have a Good Sams Club card you get an extra $0.05 off per gallon. The station is usually very large and clean and has a variety of food and snack items if thats your pleasure.

Always friendly, helpful staff, big selection of items and clean bathrooms. However, I was dismayed to see a Crisis Pregnancy Center (non-medically affiliated place that pretends to be an abortion provider so they can stall womens choosing one until its too late) out front fundraising the last two times I was there. Whatever your stance, the Pilot station isnt the place to make that stand.

QT is always packed but this place is good to good alternative when you need quick gas and stuff.

The ppl that work here are always so nice no matter what time u come in. They greet u. Have always had a good experience when I stop n the best part is if u have a pilot card u save money on almost everything n can earn points for other stuff.

Probably will not return. Third time in two weeks Ive been here, cant get the pumps to work without going inside to see the cashier. I DONT NEED TO GO INSIDE!! This is why I use the pay at the pump with a card. If I want to go shopping, I know where the Walmart is. I dont need to go in to get a receipt, coffee, bathroom, or anything else. I want the pumps to work!

Nice clean showers but needs better water pressure. Friendly staff clean store. Good size parking lot. Fix your lemonade at your fountain stand.

Joe makes the store lively but the store itself could use a broom and mop this is the lounge

Drivers you should know that the parking spaces does not fill up as fast as I thought they would especially on Monday I dont like that all the employees that I met or had dealings with or super nice and helpful I have no complaints at all this was a great pilot location

Love Love Love. ...I stop by here almost every day and sometimes twice a day. The staff is happy, fun and seems to love their job. Its always clean, inside and out and having Arbys Restaurant inside of it ROCKS

Nice clean facility! Sweet friendly cashier (POS: 1, Clerk: 886)

Excellent service and a pleasant experience. The employees were courteous and expedient.

Clean shower. Helpful attendant. Lots of space at 8pm on a Wednesday.

Very dirty location. Lot and bathrooms. Staff doesn’t seem to care because when I entered location, there was no customers, just staff joking and laughing. No hot food even though pilot has deal on food this location doesn’t have

I always stop here when Im in the area. It has an arbys

Good pitstop close to interstate. Excellent gas prices.

Good place to stop for gas a quick bite to eat and pee while traveling.

Very good and pleasant, clean and respectful------i visit a lot of pilot travel centers and my place for fueling from New Jersey to Texas

Whoa theses are hands down the best showers Ive ever experienced on the road. Great water pressure, excellent control on the temperature, and best of all no fluctuations of temperature. Damn I love my showers scalding hot but I have to tone it down a bit here, its that good. Thisll be my go to stop on 85 from here on out.

Awesome place for fuel and food... Manager Jennifer is a awesome lady ... she and her crew clean shower very fast and clean

I love going into pilot they have just about everything u can think of in there

Great friendly staff they remember my face I go in every night before work

Very clean and respectful both in the truck stop and Arbes. Food was hot and service was so sweet, even though the girl who took my order was new at the job. She was very nice to meet.

Love this Pilot. Joe, one of the managers is great! Always a positive attitude and always cleaning something.

Love the Pilot Travel Centers. Nation wide they are a great place to stop for fuel, food, snacks, clean restrooms and much more. Highly recommended when traveling.

It is a medium size parking lot Pilot. But as we truckers know never big enough when youre are short in driving hours and you desperately need a place to do your 10 hours. I wonder why with so many plane empty acres here and there all over the states drivers have to be stressed at the end of the driving journey because not enough truck stop or resting areas to overnight.

Great 24 hour place to stop. Very clean bathrooms and store. Staff is very polite and great gas prices.

Arbys was fantastic. Just not enough truck parking. Site was clean and excellent staff though 👍

Nice, clean place to eat, sleep and shower at. Staff is friendly and nice.

Restrooms could be cleaner and stocked better and no chilled creamer for coffee.

Great coffee.

Wonderful experience. Clean showers. Plenty of parking. Friendly staff!!

I love this store. This particular night the lady was having a bad night and not very pleasant though. The store itself is awesome get anything you need here.

Husband and I are semidrivers and stayed overnite here. Woke up in middle of nite to an attempted gas theft and our gas cap stolen!!! Also all air lines for tires were cut 2 nites prior. Please be careful! Customer complaint filed.

The staff was friendly and great customer service.

Very nice place to stop and take a break..... Clean facilities and helpful nice people.

Fast and accurate service. Friendly cashiers, clean and easy to find everything.

Pretty good but not a big fan of Arbys

Ordered a meal and was given a cup instead of the OJ I asked for. Lady walks away to the window as Im trying to get her attention to get my original drink. Waited almost 10 mins for the other lady in the back to come correct it... *Shrugs*

When I travel I usually try to stop at a pilot they are always clean and nice to stop at. Even though they only had 1 cashier. He was very friendly.

Clothes washing machines dirty, staff friendly and and helpful, mens bathroom clean and maintained well

Great customer service and great selection of good coffee

Great spot to stop that has everything. Staff is super friendly and the store is very clean. My 8 year old stated that it is like a Walmart without all the people. Fountain drinks are a bit higher than QT, but this store has everything including an Arbys, so this is our go to gas station in Gaffney.

Always fast and pleasant cashiers. Never have I felt awkward or displaced while picking out some choice snacks with some bogos

I always love all Pilots and its my preferred stop for gas, snacks, clean bathrooms, cigarettes and food whenever im going anywhere! Most locations have some type of fast food place thats 24 hours and sone have restaurants and those are always good whether its a franchise or an independant kinda place.

Scale a truck there, but I always love pilot/flying j

Quick in and out for fuel. Hot food. Did not stay long enough to take a shower.

Nice.

All ways this please is good my second home

B employee service is excellent but the fuel islands need to be better maintained From my opinion the gas islands are always well maintained but the fuel island for diesel has been neglected

Always reliable while on the road and some decent coffee to keep you going!

Pilots are very consistent from state to state. Great place to pit stop.

The mgr named Megan is horrible. They need to review their cameras more. There was TOO much going on on the night shift with mgrs for NOBODY to notice ANYTHING!

Always great for a quick treat and a gas and go.

Awesome staff, both in Pilot..and the Arbys.Location is clean, well stocked. Plus a good amount of truck parking.

Pilot is a great place any time of day or night. They are always very helpful and friendly.

My job at one time. Love to work there. Miss it.

Great gas station and Arbys restaurant combo. Big diesel fuel area as well for the truckers. If youre traveling through, this is one of the prime places to fuel up with gas and grub.

I just want to say one thing you guys are starting to clean your act up. I noticed some all over the country and I see that youre keeping the place is cleaner the fuel islands cleaner. As a driver this means a lot to us. Thank you Pilot.

I wish they had better food options...

Worker are all good to me no matter what time it

I travel cross-country and stop at all the pilot and Flying Js and this pilot without a doubt is the very best that Ive ever been to, the staff and service here are very polite kind and knowledgeable. The building and the bathrooms and showers and the parking lot areas are all very clean, all other pilots and Flying Js should be patterned after this store.

I just woke up and dragged myself across the parking lot to get some of yalls coffee when I come inside the lady behind the counter was very kind and asked if she could have her picture made with me. Wow I smiled and replied sure. Made my day . The kindness made my day really start with a positively charged additude. Thanks Pilot for having good employees that make our days go better.

What an awesome chain to use in the road. You are the best.

A lot of good supplies, clean facilities and Arbys to eat in and a truckers breakroom.

Pilots are consistently clean and well stocked...sometimes crowded but most popular places are crowded..

This is an old Williams Truck Stop (for those old enough to remember), so the parking is better than most Pilot Truckstops. This location has an Arbys restaurant, and a large selection of Travel Center items. Service is normally pleasant and fast, but they do get overwhelmed at times. Overall, reasonably clean and efficient. One of the better Pilot Truckstops which you may encounter.

Cheapest gas between Charlotte and Atlanta, easy in and out off I-85 and an Arbys to boot! They even had new windshield squeegees and freshly topped off cleaner!