First time ever having to use a broker and owner was great got my shipment cleared in no time. Happy I found them. Fair prices and great communication which I really value when working with a new vendor.. would highly recommend!

Awesome service! Owner was extremely patient, responsive to email questions. It was truly a learning experience and he didnt seem to mind one bit that I was an absolute newbie with zero experience.

Awesome service! They are super responsive to their emails. My shipment was in and out within a day I strongly recommend Packair Airfreight and the owner, to anyone that is thinking of importing for the first time.

Excellent quality and customer service, fully compliant, customs clearance of foreign products on time and in a very coordinated manner with foreign customs brokers. Thank you very much for the attention of Salvador and team, a pleasure to work with you. Highly recommended, 5-star Customer excellence review for each employee at packair USA!

I100% recommend them if you ever need a customs broker! Sooo easy to work with!

Excellent shipping service. They know New York transportation and can get your package anywhere in the WORLD, on-time and without problems.Excellent shipping service. They know New York transportation and can get your package anywhere in the WORLD, on-time and without problems.

Would definitely use this company again in nearest future. Mindblowing experience with them. Cant thank enough.

Great staff and excellent service. Friendly, professional and punctual. Best shipping company.

Hassle free shipping company. Excellent service. Happy with the customer service too.

The best option to make imports. Not only do you have a good service to make imports but a good team willing to advise you.

They were professional and responsive. Thank you so much for your professionalism and efficiency.

Great company and driver. Very friendly, professional and punctual. Would definitely recommend them.

Absolutely amazing work!!! They are active and timely. Highly Recommended.

Super polite staff, works well with rates and budgets, they worked diligently with my criteria of import that I had needed. Kudos to Air Sea.

Obliging work force, no breakage or misfortune. Arrangements were disclosed in full before administration. I would enlist this organization once more.

Great staff 100% every time.

Very good service. Thanks a lot.

Horrible service. Overcharge. Horrible customer service.

Great help and service SERVICE Salvador thank you

First class service, Honest reliable service!!

HORRIBLE SERVICE Salvador Delgadillo HAD ZERO COMMUNICATION SKILLS AND MADE THIS DELIVERY IMPOSSIBLE. WILL NEVER USE THIS SERVICE AGAIN.

Packair are one of the best companies I have ever dealt with!We have been looking for a full service 3PL company for our new business and came across Packair.com as we needed a customs broker.It was clear that their customs brokering service was top notch. They offer a seamless, professional service that makes life so easy as an importer.We then discovered they also offer warehousing and logistics.We had 60 boxes delivered to our home from our overseas supplier, as we had been turned away by some of the nationwide 3PL services. Within 24 hours, Packair came and collected all our boxes, processed them and shipped them to our customers. We hadnt even completed the paperwork and they were already organising a way to help us through our crisis.The entire service ended up costing us LESS than we had been quoted elsewhere, even though they sorted it out last minute. We also benefited from their discounted shipping rates.Best of all, was their customer service. Salvador and Shahab are incredibly friendly and clearly care about the service they are offering. A lot of logistics companies say well deal with operations so you can focus on the important things like sales and customer service - these guys actually live by those words. Simply amazing! I am so happy we found this company

Is someone in this company to speak Spanish? Many of Latin people would like to know this. Like me for example!!

Trucking for all of your freight needs.

Best customer service, reliable company. I been getting shipments from out of country and they handle it with care.

I had a package for the first time in customs. Packair was very quick to get it processed so I could avoid storage fees. He also helped get some messed up paperwork done so I could get my package fast. I highly recommend this place!

Best Brokerage company in Los Angeles!... Working at A Customs Brokerage is a phenomenal experience.Professionally, you are constantly growing and evolving by tackling the most complex challenges, you feel constantly inspired and excited by being part of this family.

10/10 Service! Packair is one of the last honest shipping companies around. From all of my years’ experience in distribution and dealing with freight forwarders, there is a lot of dishonesty and I truly appreciated Packair’s honest, reliable, and trustworthy service. 0 headache or hassle, didn’t have to lift a finger with Packair! I’ll be shipping with Packair from now on.

These guys really helped me out, and have a great deal of Brokerage experience. Ive used them several times for Import and transportation shipments, and they have come through for me. They have been very helpful in providing guidance and information prior to our dealings with foreign companies, which have helped us avoid problems at US Customs before they happen.

Dealing with Hans initially sounded great, shipping our truck from Houston to Cartagena Colombia for 40% less than the next lowest quote. Unfortunately over three weeks of working back and forth to get this ship booked, we were told all was settled and I had submitted payment. 10 days of no response to emails and a call, I got Hans on the phone to be told that nothing was booked and the date he told us was no longer available. We tried to continue to work toward a solution but as our new shipping date was only two weeks away, we ended up booking through another company which took 48 hours from start to finish and are now heading toward the port. This situation ended up putting us in a bad position as my girlfriends US visa is near its expiration and were rushing to Texas instead of taking the extended trip down to see the sights as we had planned.Edit in response to the owner:I have every email archived. Ive lost time and money over this issue and am being 100% accurate in my description. We settled on May 17th, I only ever requested that date. Im happy to provide the full email thread to any potential customer.

I found Packair from online Google search, and I am so happy with their international air freight shipping service. My business suffered quite a hefty loss from damages and delays from the previous forwarder we now no longer work with, and very satisfied with Packair’s on time, safe and secure international air freight services. With Packair’s cargo insurance, and prompt communication, I was able to really focus on my business and sales rather than stress about the shipping and freight logistics to the customer.

I wish I had found Packair sooner! Would have saved my business a lot of expenses from returns, damages and lost customers! Thank you, Packair for your service! It truly saved my business!

We are a new company, first time importer from China and our commodity contains lithium. While most customs broker turned us down because of hazardous lithium and a small volume of cargo LCL, packair made it happened easily even during the first week of the 25% tariff hike

I have used packair for all of my imports and he has always been fast and efficient.

Fantastic work!Packair,dont know what to say but very professional helped us with quick move our equipment to over seas.

All around, every step of the way! Bravo Packair! I had my doubts whether a shipping company could handle my one-of-a-kind merchandise – high value and very rare. After shopping around for quotes online, I stumbled upon Packair’s site, and it is quite obvious that they are used to working with high profile clientele who move high value and rare freight. Apparently Fedex and DHL go to Packair when they’re not able to ship special cargo! Their staff is SO friendly, knowledgeable, and helpful! They answered every one of my calls, and really took the time to explain my options and best method of transport for my needs.

I was anxious about my parcel.But they took care of my parcel.I am impressed to their work.Best Airfreight !

Great deal! They shipped my goods safely over seas.

Corteous personnel, no breakage or loss. Policies were explained in full prior to service. I would definitely hire this company again.

Love packair they helped us with iour imports, very friendly. i will use them for my future business.

They did they work nicely. I salute your harwork in moving staff!

Outstanding Job! They are active and timely.Highly Recommended.

Thank you for moving our stuff from arizona fast and red carpet service

Professional Job! They are unique company and their work is also unique.Most welcome them.

Well done!So fast and perfect delivery.

Excellent service, I would recommend to anyone.

Friendly, responsible & responsive Customs House Broker

A good place to work

Excellent service as always