Beautiful door but came with a headache. Price was good. The sales person was helpful while purchasing. After we paid he was never available to talk to us ! It took 9 months to get our door. It does not close properly. They said it would but it has not. I guess its just a door for show. We have to go through the garage. It is pretty but not usable. Just want people to be aware of what theyre getting in to.
We received our door 7/19/2021, we absolutely LOVE IT. The guys who put it in did a remarkable job. My hubby has a concrete ramp for his wheelchair, baby they worked hard making sure that door fit perfectly. I can’t call the guy name who did the measurements, he was ON POINT. Thank you so much. You definitely get a 5 star from us. 🙏🏽❤️🙌🏽
Let me tell you about my nightmare trying to get a door! We ordered a door from Bryan our sales guy who work to get us what we wanted in the price range you’re looking for no complaints on that. They ended up having to get the door from their sister company I believe in California and I was told within two weeks it would be directly shipped to my house. It’s been a month and I still have no idea when my door will arrive. Every day it’s the same excuse trying to get a hold of the shipping company trying to find out where it is trying to figure out what happen it should be this day or this day or this day. I’ve had bricklayers carpenters and painters are waiting for the door to go in with them to finish their job. In their defense they did offer to give me a little discount for the inconvenience. However I still don’t have a door a month later and do not know when it will be here.UPDATE: I have received my door and it was well worth the wait and headache that the shipping company caused. The driver for the shipping company confirmed that they had dropped the ball on this and not Bighorn Doors. They also credited my account, the discount they had promised. At this point, they have done all they could do to make this transaction satisfactory. For that I have changed my rating of my review to 5 stars because they worked to make to make this sale good even after I left a negative review. I would recommend this company, but as long as COVID is going on, know that shipping is going to be slow. Danial, thank you for not giving up and stay professional even when I did not. Thank you for my door, we love it!
I am glad I found BigHorn Iron Doors.Sales: Daniel helped me buying our favorite/dream Iron door. I had choose my own design and Daniel was very patient to update the design as many time I had requested change with no hesitation. He took time to stop by at home and show the samples to choose the colors.Install: John installed our Iron Door. He was very thorough and professional. He was friendly and did a very thorough job. The installation took around 4-5 Hrs though.After Sales/Service: There was small confusion on the Door Pulls. I have contacted Daniel and he was swift to respond and was ready to address the issue.Overall if you are looking to buy Iron Doors, I would highly recommend Bighorn for there Pricing & Service.
Daniel at Bighorn Iron Doors and his terrific installer, John, installed two beautiful iron doors plus an iron window treatment to match at my house. Excellent and responsive communications throughout the process. Door was delivered near the expected delivery date.We are very happy we chose to use Bighorn Iron Doors after consults with several other companies during our search. Daniel made us very comfortable, provided outstanding guidance, an affordable price, and delivered on his word. Do not hesitate to select Bighorn Iron Doors. I would use them again without hesitation!
Loving our new door, thank you Daniel for answering all my questions. Door was shipped right to our home in Miami. You guys are amazing and we look forward to ordering our next door with you again!
Extremely pleased with our new beautiful iron door. It has totally transformed our home. They were very patient and helpful in selecting the optimal finishes and design. The door came in exactly as promised. The installation was flawless. The entire renovation experience was outstanding.As a homeowner for over 30 years I have done many home improvement projects - not all pleasant. This was the best by far.
Big Horn not only have top-notch, beautiful doors to select from - they also support their awesome selection with the absolute best customer service. When we built our new home, they answered all of our questions thoroughly and even gave us pointers that we had not even thought about. The doors were delivered on time and in excellent condition. Thank you for all your help. I will highly recommend your service to others.
Big Horn responded quickly! They are quite efficient in explaining my options for the door. They were friendly, patient and knowledgeable! They did a good job!! My front door is 100% better than before. Thank you Big Horn.
They were able to replace our odd door to a beautiful one. I wonder why I did not contact them sooner. I am very pleased with the very good service and beautiful product. The price was also competitive. Thank you Big Horn Iron Doors.
They did an excellent job on building a customized entry door for one of my projects. Their personnel were all professional and respectful. I highly recommend Big Horn and I will contact them again for my next project. By the way, their price was also very good.
My family love our new door. We wanted security and got great looks at a low price. My family loves it. We are all very satisfied. Thank you Big Horn Iron Doors!
Great company, the whole process was easy and smooth. The crew did a great job of installing our French double doors, we are very satisfied.
I was quoted 10-12 weeks for arrival, it took 16 weeks. I ordered a custom size, it came two inches smaller than I ordered therefore, it cost me $1600 extra dollars to have it installed because the door frame had to be adjusted and the trim had to be re-done. The deadbolt and the hole were not aligned. The worst part was one of the hinges was soldered on crooked and my installer had to pound it out to make it straight in order to hang the door. The pounding of the hinge caused scratches on it. No touch up paint included. The door itself is well built, sturdy and beautiful.
I have been meaning to review this company for a year now. Big Horn did the most beautiful job on my doors. They made suggestions to help our ideas work even better. Out of all of the renovations I did on our home this is the best so far. They are a pleasure to work with.
Excellent customer service and quality doors! First class all the way. I have no reason to shop around! Thank you Big Horn Iron Doors for making our experience so enjoyable! Our home is now way more fabulous and many of our guests loved them.
Beautiful doors and they have many items to choose from. If you are looking for great prices, Big Horn Iron Doors is the place to look. They are very friendly, accommodating and helpful.I will definitely order again.
Ive just recently had yet another door installed on my back veranda leading out to my pool. Oh My Goodness! Absolutely Gorgeous. Thank you very much Big Horn!
Awesome quality service with Big Horn Iron Doors. Excellent customer service. I am very pleased with all the work they have done for me numerous times. Thank you for an outstanding job and great quality.
They did an awesome job and were busy the entire time. They worked in the rain and cleaned up making sure the area was really clean before they left. The materials were great and they installed the doors properly. Thank you.
After searching for weeks I came across Bighorn Iron Doors. From the get-go Daniel was very helpful and accommodating. His customer service and communication was top-notch. He was on top of everything and kept me in the loop during the installation and delivery process. Their doors are of excellent quality and pricing is hard to beat. I love the door we bought, it was handled and delivered in a very professional manner and installed perfectly. The door made a huge impact on the look of our house and our entry way. These guys are solid and anyone looking for an iron door should look no further than Bighorn Iron doors, I would recommend them a 1000 times.
I had a great experience with these guys from start to end. I had a tough issue that needed help quickly and they were able to help me out. Rating them 5 Stars is not enough to show how much they are appreciated.
They had what I needed. Product was better than the first store I checked and the price was cheaper. Staff was friendly and knowledgeable. I will definitely come back for my next purchase.
Awesome great quality work Big Horn! I was not disappointed! Cant say enough about the quality and hand crafted artwork that was done. Cant go wrong with these guys!
The Big Horn team refurbished our 6 year old double entry iron doors. They look brand new! They arrived on time and did everything we needed. Definitely will recommend to others. Thank you Big Horn Iron Doors for a job well done!
Wow!! let me tell you, this company will build any type of iron door you want. I was referred to them from a buddy of mine that purchased a door from their other location and come to find out they had just opened a new location in Garland. When I came in they were still setting up and moving in but were nice enough to show me all of the designs and different types of doors they make. They even started taking them out of the crates just so I could see them. I placed an order a couple days later and I honestly cant wait to see it. Thank you
Great experience. Loved working with their team & amazing products. I will definitely be recommending them to those who are looking for steel doors and windows.
We drove up to Garland from Austin to see the doors in person and it was well worth the drive. Both my husband & I were working with Dan and it was a pleasure, we placed our order in person for 3 doors and the best part of it all was, from all the door companies we called for quotes nobody came close to want we purchased our doors for. Thank you
I can tell the company cares about the business, employees, and customers all around. The amount of focus put into every aspect by Big Horn is great and I would recommend them to anyone looking for iron doors. Job well done!
I am a super satisfied customer, we just had our gorgeous custom iron double door with side lights & transom installed, and everyone in the neighborhood can’t stop talking about it. Couple of my neighbors actually said I have the nicest door in the neighborhood 😊. If anyone is thinking about a beautiful iron door with the best deal in town, look no more & check out Big Horn Iron Doors
Great Doors! Make sure you stop by their showroom to see the amazing list of iron doors they can build for you.
Very impressed with the service I received. I purchased a French Door with Dan on Monday afternoon & he delivered it the next day, he accompanied the driver with another friend to help off load the door, because my son a Marine is overseas and my husband is out on a business trip. And that’s why he deserves this review
Excellent customer service! Stunning customized door. Highly recommend them.
I needed a door quickly because the previous company I used completely messed up my order. I called Daniel and he showed me everything they had in stock ready to pick up right away, and I was able to find the perfect design in the size I needed and icked it up the next day. Quality was pristine.
Wow! Elegant product, professionally installed, neat, clean, & punctual. Will highly recommend to anyone who wouldnt settle for less than 100% perfection.
Very helpful staff with nice selection. Prices were reasonable, they installed it properly and finished the job neatly.
Visited their showroom in Garland. It was the best one I saw around and I definitely did some shopping around. Ordered a door on the spot and cannot wait to get it installed.Thank you
Good job Big Horn Iron Doors. Great customer service.
Big Horn provided excellent and quality service at a competitive price.
Amazing service and quality from Big Horn. The team was a pleasure to work with and they were meticulous in their work. Cant be happier with our iron door.
Big Horn Iron Door is amazing, large showroom so many styles of doors just amazing.
We purchased a front entry door a month ago & it totally changed the look of the house, we were so happy with the quality of the door & the service, we just placed a order for another door this time a French door for the backyard
EXCELLENT SERVICE👍👍👍 Easy and very fast. Apart from Mr. Daniel very kind.Very good prices and excellent quality.