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The Crystal Bride
207 W State St, Geneva, IL 60134, United States
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The Crystal Bride
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Ro
Review №1

I found my dress at Crystal Bride with the help and encouragement of the wonderful Irene! She brought 3 options based off the styles I pinned on Pinterest, had a specific order to help me decide and ultimately found one of the exact dresses from my Pinterest in store (which is the dress I went home with too!). I HATE trying on clothes and was so stressed about how the day would go but Irene made me feel beautiful and allowed me to take the time I needed to feel good about the decision.After purchasing my dress, I also got it altered by Amparo who was equally wonderful to work with. She made me feel good in my skin even when I didnt hit my ideal weight goal before wedding time.I loved every moment if my experience as a Crystal Bride and would recommend this experience for any bride-to-be!

Ja
Review №2

I love the crystal bride! It’s a one stop shop for all your wedding gown needs. I loved coming here over the past three years (yes, three). I wanted to prank my family with the black dress and Kristin was so on board she video taped their reactions! We ordered bridesmaid dresses through the crystal bride and I had the same consultant help me with the girls dresses which was helpful because she knew which dress I picked. It was soo much fun I wish I could do it again lol. Because of covid we eloped last year - I even had the opportunity to go dress shopping twice for two different dresses! We postponed our big wedding to this year and the staff was so understanding with canceling alteration appointments and rescheduling this year. You don’t have to do alterations through them but I loved going there I actually wanted to! And they’ll keep your accessories there so you don’t have to worry about lugging shoes/ veil every appointment. (Thanks Mila!)

Ra
Review №3

I had an amazing experience from the moment I walked in the door, the girls were so kind and welcoming. Irene was incredible, she was extremely attentive, knowledgeable, and made me feel so comfortable. She definitely made my time at The Crystal Bride very special and I’m so glad I have this memory to look back on. Highly recommend. Thank you for helping me find the perfect dress Irene!

Ka
Review №4

I had so much fun shopping at the Crystal Bride! I worked one-on-one with Irene and though I did not bring any family or friends along, I never felt alone. Irene was efficient, respectful, knowledgable and kind. She helped me find the most perfect dress in less than an hour. (I wasnt in a hurry; we just worked that well together!) The reason I did not give my experience five starts was the payment issue. The store was having an issue with their credit card machine so I was charged twice for my dress, and it took a while to resolve. (My credit company got involved and actually took responsibility for reimbursing me for the extra charge.) Anyway, Id recommend working with Irene! She nailed all of the accessories to really help me see the vision for my big day more clearly.

Em
Review №5

Kristin made my experience so fun! She had great energy and made me feel very comfortable and excited. I ended up picking the first dress I tried on! The whole experience was magical. Thank you!!

Tr
Review №6

I wanted to give a HUGE Thank you to Crystal Bride! I came into this morning dressed like a hobo before my hair and make-up appointment for a wedding I have this evening. I desperately needed a dress to wear, and these ladies were amazing!! They instantly came to my rescue, and pulled dresses. I found the most beautiful dress to wear for this evening. This is my 1st of 5 weddings I have in the next 6 months, and I will be back to buy more dresses! I do not think I would go anywhere else!! These ladies are so kind, and absolutely amazing!!! I 100% recommend!!

Al
Review №7

Crystal Bride provided a phenomenal experience! I loved the personalized details and this is greatly due to our amazing bridal consultant, Kristin. They checked in the night before and made the whole day feel seamless. Kristin is one of the best consultants I have worked with!! She listened to my feedback and helped me find my truly perfect dream dress. Thank you so much for everything!! Highly recommend this bridal boutique as they are second to none in the services they provide and they genuinely invest in their brides. You do not want to miss out!!

St
Review №8

My experience at The Crystal Bride was absolutely amazing! Kristin helped me and she did wonderfully! She had a few dresses for me to try on that were similar to what I had been looking for so that was great to start! She was very accommodating and helpful throughout the entire process - I felt very comfortable and welcomed! Kristin was HONEST and I think she truly helped me out because her feedback and opinions were genuine, sweet and always welcome! I would definitely recommend The Crystal Bride to a friend :)

Si
Review №9

Thank you so much Crystal Bride for helping me find the exact dress I wanted. They gave me plenty of options of similar styled dresses that I was interested in and thank goodness they had the one Ive had my eye on. McKenna was so wonderful, she was very genuine and I definitely enjoyed our conversations throughout the process. Thank you guys so very much for your services!

Al
Review №10

I don’t have enough words to describe how wonderful my experience was. First off, I booked my appointment several months in advance. I got a confirmation call and text from my consultant. Kristin was absolutely PHENOMENAL. She answered my questions via text (almost certainly after hours) and she was so attentive before I even set foot in the store. On the day of my appointment I was warmly greeted by everyone who was there and Kristin happened to be the person who checked me in. She listened to me, she pulled the dresses I included in my registration form and she encouraged my entourage to pull dresses for me too. As we started honing in on the style I liked the best she was only pulling dresses that made sense. She was so personable, encouraging, fun, lighthearted, and meshed so well with our vibe. When I put on “the one” even her demeanor changed. She knew it was my dress and she didn’t once sound salesy or pushy which added a whole layer of comfort in knowing it was my decision. She never made me feel uncomfortable or pressured at all. I knew this was my dress, so did everyone there. It was just the greatest experience and I couldn’t be more thankful to Kristin for everything she did! Cannot wait to go pick it up!

K
Review №11

Kristin was amazing to work with. She listened to what I was looking for, made great suggestions, and helped me find my dream dress. Highly recommend Crystal Bride and Kristin.

Ni
Review №12

What a wonderful experience! Kristin helped me find my perfect dress. I would highly recommend The Crystal Bride. They work with you on budget and do their absolute best to find the right dress for you regardless of what you are looking for! Positive and happy attitude all around. Thank you!!!

Me
Review №13

I had McKenna today as my helper and she was so sweet! She was very helpful and steered me towards what I didn’t know I wanted! I had a style in mind for my wedding gown and she paid attention to how I felt in each dress and ended up picking the perfect one for me. I appreciated the input so much! I said yes to the dress today because she paid attention! GREAT service here I HIGHLY recommend!!

st
Review №14

From the moment I stepped into the boutique, I had a wonderful experience. Everyone was helpful and welcoming. My wedding dress shopping experience was a dream come true. I enjoyed every moment. Thank you to Kristin for helping me find my perfect dress. She was a joy and had amazing dress recommendations. I’m so grateful she was my consultant because she made the entire shopping process easy and fun! I wish I could go back and re-live the experience!

Ja
Review №15

I don’t usually leave reviews but Irene at The Crystal Bride was amazing! She made finding a wedding dress so fun and easy. She listened so well to what I was looking for and really took the time to help me find the perfect dress. I can’t wait to go back to pick up my dress!

Da
Review №16

I am not even sure where to start. From the moment you book your reservation to the moment you walk into the store, you are treated like you are the ONLY client in the building. They follow up via text before your appointment asking you what you are looking for, what your reception might be like, and generally getting to know your style vibe. And when you walk in, 4 staff people are excited to see you and are already making you feel seen and cared for! We were laughing and having fun immediately!The space is cozy but there is a lot of dress selection and a lot of hands on site to help you and your stylist which I appreciated.McKenna already had plenty of dresses pulled for me to try on and many of them fit like a glove, which can be rare when searching for wedding dresses. She listened and guided us in great ways but I never felt I was being pressured or not listened to. The manager Rebecca even got into the mix and was helping us decide and luckily, I said “yes” to an amazing dress on my second time trying on wedding dresses ever in my life!I loved this store, this experience and McKenna’s attention to detail and care. I will recommend this store to everyone I know in Chicago, cause it is worth the trip!Thanks again for a lovely experience Crystal Bride!

Ka
Review №17

10/10 would recommend! The Crystal Bride put my dress shopping experience over the top. (As it is already such an exciting experience) they truly made it better than I could have imagined. Irene really grasped my image of the dress of my dreams and gave me some great options and I definitely had a hard time choosing between but eventually said yes to a dress! She was an absolute pleasure to work with along with the rest of the staff.

Ka
Review №18

I wish I could give more than 5 stars!! My experience at Crystal Bride was absolutely incredible! McKenna was so easy to work with and found exact dresses that I pinned on Pinterest in addition to so many others that I ended up loving. She took the time to get to know me and my style and was very respectful of price point. She made the experience so much fun for me and my entourage and allowed my sisters and mom to be involved in choosing dresses. Crystal Bride had a variety of styles and McKenna even showed me how my top dresses would look in different colors and with difference lace details, she was extremely knowledgeable on all things bridal! I could not have asked for a better experience in finding my dream wedding gown! I would hands down recommend Crystal Bride to any and all brides!

Ch
Review №19

My experience at Crystal Bride was perfect! I was not expecting to find my dress so quickly, but with the help of Kristin, I did! She was so helpful and also made the process fun. I would definitely recommend going to look for dresses here!

Ch
Review №20

I highly recommend any future bride to be, to come get your dress at the Crystal Bride. I had the most wonderful experience. It was the first boutique Ive ever been to look at wedding dresses in my life. So you would think it would be overwhelming and a little bit stressful, however it was not. It was the most wonderful experience I had. From the moment you walk in, youll see how elegant and beautiful this place is, not to mention the exceptional customer service they provide. They really do treat you like VIP. I was lucky to have Irene work with me. She did an amazing job and found the perfect dress for me! I picked out two dresses and Irene saw the style I was going for and found the perfect one!If I can give this place a thousand stars I definitely would.

Ro
Review №21

Walked in excited as I’ve been eyeing this shop for months. I was in search for accessories for my wedding dress. Upon walking in no one greeted myself or the person I was with. Other ladies filed in and were greeted and spoken to, as well as asked how they could be helped. Finally Fiona came over and asked how she could help us after 10 minutes and several other women walking in and being spoken to. Fiona did her best to help by directing us to combs, veils, and more upstairs. She then wrote up a sheet w/ the information of what I liked. She introduced us to the owner and this woman wouldn’t even look at us. It was insane. Finally on our way out the owner said she liked my friends braid. Heck of a way to treat a customer. Will NOT be returning.

Sa
Review №22

I am so happy I chose the Crystal Bride for my dress shopping ! Not only did Kristin find the PERFECT dress for me, she was amazing to work with ! My dress is beautiful (all of the ones I tried on were!) & it was a reasonable price. Everything was explained thoroughly & she made sure I left super excited for my dress while knowing all of the next steps. I’m so excited to see it when it comes in and to continue working with them! Thank you for making this such a wonderful experience for both myself and my family!

Me
Review №23

McKenna was amazing and so patient with me. She helped me say yes to the dress!!

Sa
Review №24

I had such an amazing experience at Crystal bride with McKenna as my consultant. She was extremely attentive and provided all the support and information you didn’t even know you needed. She is intuitive and good at reading the room. I experienced the manager for only a brief period of time during measurements but she was also very pleasant.I absolutely loved my experience at Crystal Bride

Ka
Review №25

I found the perfect dress at Crystal Bride! They had so many beautiful options to choose from and the staff was wonderful to work with. I got both my dress and veil from Crystal Bride and also had the alterations completed there. I felt like a princess on my wedding day and received so many compliments on my dress.

Li
Review №26

Irene is amazing. She knows the dresses well, knew about ways to alter each dress to my liking, and answered every question perfectly so I knew I was making the right decision. She found my perfect dress which would never been on my radar so thanks a million!!!!

El
Review №27

I was able to work with Kristin at the Crystal Bride. She was remarkably helpful! She was funny and sweet while also knowing shapes and styles enough to help me in what can be an overwhelming experience. My experience of the store and staff was them being professional, knowledgeable, non-pushy, and having a great selection across sizes and styles. I would highly recommend her and Crystal Bride to anyone.

Ho
Review №28

I had the best experience at The Crystal Bride from the moment I walked through the door. The staff was all so friendly, sweet, and helpful! My bridal consultant Kristin was AMAZING!! She really took the time to get to know what I liked before my consultation and pulled dresses based on the info/pictures I shared with her. She did an amazing job of pulling additional dresses that she felt complimented my body and style. I had such a fun time with her and I would recommend The Crystal Bride to ALL brides. I said yes to my dream dress and I could not be happier!!

Al
Review №29

Had the most amazing experience here! Irene truly helped me find my dream dress!!! Highly recommend! Everyone there was so nice and helpful. ❤️

AL
Review №30

Kristin was the best stylist to work with it. She had picked out a few dresses for me before I even got there based on what I told her I wanted. She made me feel confident and comfortable and went above and beyond to also be inclusive of my bridesmaids and family. I loved working with her and as it turns out the first dress she helped me find was the one! Thank you to her and her team for the great customer service.

Ca
Review №31

Irene was literally the most helpful consultant! She made me feel so comfortable and she REALLY listened to what I was looking for. Super knowledgeable about the dresses/designers and knew what would be flattering before I did. Everyone was so friendly and sweet, and the selection of dresses was fabulous. I’m not surprised I found my dream dress here. Irene and her amazing team made it possible. 10/10 would recommend!

Ka
Review №32

On a cold and crisp October day in 2019 my daughter Julie and I on a whim decided ti check out The Crystal Bride in Geneva. We had been grocery shopping and we werent exactly dressed up to go look at beautiful dresses. We were driving through Geneva and drove by The Crystal Bride and Julie said, oh I have heard of them!. I said, lets park and go in. She had yet to start shopping for a dress for her spring 2020 wedding. It was the first bridal shop we had ever been in. Walking into the quaint shop was an absolute, wonderful surprise. We were greeted by several pretty young women who graciously offered to help us. Julie kept telling the girls that she had absolutely NO ideal what she wanted in a wedding dress. Away we went up the staircase to take a preview of the many beautiful wedding dresses that they had there. We were able to make an appointment for one week later, knowing that the young ladies would be able to help Julie find a wedding dress that she would love. Exactly a week later, her bridal consultant at the shoppe was able to help Julie find the perfect dress that truly captured the sparkle she was looking to find. As you can see by the attached photos, the dress did indeed sparkle on my daughter and mom found a dress sparkled that too! The owner, Nancy, and her staff were so very patient with the remainder of the process, allowing the bridesmaids to come in at different times and even allowing a couple of them to bring their young ones in tow. The wedding had to be postponed twice, but my daughter was finally able to have a magical winter wedding on Dec 26th., despite being in the middle of a pandemic; sending out invites, un-invites and re-invites. From this experience, there is no doubt in my mind that The Crystal Bride is the best bridal shoppe the Chicago suburban area and that Nancy and her entire staff above and beyond what we ever could have imagined. Please see the attached pictures of Julies dress and magical wedding (following the Covid-19 guidelines of course).

Bi
Review №33

I had a great experience and purchased a beautiful gown from The Crystal Bride! My appointments were on time, Kristin was so sweet and helped me pick out many dresses - I didnt have a specific style in mind but she literally read my mind and nailed it. More importantly, Kristin and her team were so accommodating and made the entire process so easy - they made me and my guests feel so incredibly special!

Ka
Review №34

We love The Crystal Bride! Myself and my two sisters all got our wedding dresses from here. Everyone is so nice and accommodating!

Dr
Review №35

LOVED shopping for my wedding dress at The Crystal Bride!! Kristin really knew what she was doing with dress selection- she knew my vision and made me feel sooo comfortable shopping!! Found THE DRESS OF MY DREAMS at the Crystal Bride this past weekend and I am in love!!! We had the best experience!! Thank you!! ❤️👰🏻‍♀️

Je
Review №36

I had a great experience at Crystal Bride! My consultant, Irene, was so sweet and used the pictures I sent in the survey to find dresses that were just what I was looking for. I found my dress right away and couldn’t be happier!

Ta
Review №37

I said yes to the dress at Crystal Bride. They had an amazing selection and our sales associate was extremely helpful. I highly recommend!! Thank you Crystal Bride!

Ca
Review №38

I’m not one to usually give reviews but I had Kristin help me find my beautiful dress and she was amazing! This was the first place I went to try on dresses and I was so nervous I wasn’t going to like anything or know where to start. She got inspiration from pictures I sent her the day before, but ultimately was just so good at picking out things she thought I’d like on her own. She was able to pick up on cues of what I liked and didn’t like without me even saying, and she was so personable and friendly. She even went out of her way to bring up a fur (I’m having a winter wedding) and brought up a bridesmaid dress in my color to make sure the shade of my dress looked good next to the bridesmaids. I would never have even thought to ask her to do that. She was so kind and it definitely made the experience so enjoyable! Thank you thank you!

Na
Review №39

Overall great experience! This was the second shop I went to & I knew before walking into my appointment that I was going to find my dress there. Kristin was very energetic, helpful, listened to what I envisioned & brought it to life. I would recommend The Crystal Bride to anyone looking for their dress!

An
Review №40

I had such a positive experience at Crystal Bride. Irene made me feel so comfortable and confident in picking my dream dress. She answered all questions and made the process so easy and fun. All the staff were mindful of my budget and how much I wanted to spend. So happy with my experience and dress!

Mc
Review №41

I had the best experience at The Crystal Bride with Kristen. I was extremely overwhelmed with the process and she completely calmed my nerves and made me feel like the only bride in the world. I had so many options to choose from while staying in my price range. Kristen continued to listen to me and took the pieces I was liking to find me the perfect dress. I’m so excited to say I bought my dream dress at The Crystal Bride. Picking out your wedding dress is something ever girl dreams of and Kristen made sure to make the experience above and beyond my expectations ❤️

Kr
Review №42

My sister got her dress from The Crystal Bride a few years ago and I had the pleasure of getting my dress here last month! Irene was so great to work with and made the whole experience super fun and easy. Shes extremely nice and I felt like she knew exactly the direction I wanted to go with for my dress. Ultimately I found my perfect dress and couldnt be happier!

Bo
Review №43

I loved working with the staff at Crystal Bride. My wedding was out of state and it was rescheduled due to COVID. They worked with me to schedule the fittings as I was living out of state as well. My bridal party were all from out of town and crystal Bride accommodated them so they could all drive together for their appointments. They also stored all our dresses and shoes together until we could come get them all and transport them to the out of state wedding venue. The seamstress I had was amazing! She did a great job of making sure I was going to love the way my dress fit on me. She even saw things I didn’t and made suggestions that I thankfully accepted. I lived in St. Charles for 20 years and now have moved on to another state and chapter of my life. I am so happy that I chose to get my dress locally in Geneva, IL from Crystal Bride.

Pa
Review №44

McKenna was an absolute dream to work with. I sent her my inspirational styles which are a bit off norm and she absolutely nailed it. The whole team was so friendly and the prices were very reasonable. Highly recommend!!

Ky
Review №45

I found my dream dress at The Crystal Bride! The designers they carry are amazing and they have such a variety that any bride can find their dream dress. I worked with McKenna and she was great! So patient and so knowledgeable. I wanted a specific look and McKenna was able to pull through, finding me the perfect dress. The staff their in general was amazing. I’m so happy I found this place! I’m looking forward to picking up my dress and feeling like a princess on my special day!

Br
Review №46

If you’re considering going to the Crystal Bride for your wedding dress, DO IT!!! I had the best experience a bride could ask for at the Crystal Bride! (Coming from a girl who shopped at 3 other bridal salons) I had the wonderful opportunity to work with Mckenna as my stylist. She listened to all of the details that I was looking for in my dream wedding gown and helped me navigate through the beautiful selection of gowns they have. They have SO many gorgeous gowns to choose from! My mom and one of my bridesmaids were able to look through the dresses and pick out some for me to try on which was really fun. One of the best parts was that Mckenna didn’t pressure me into anything at all. I found a dress but wanted to sleep on it to make sure it was the one and they were able to get me in the next day so I could try on the dress one more time and say yes to the dress!! Do yourself a favor and skip David’s Bridal and come to The Crystal Bride because you will not be disappointed!

Am
Review №47

Kristin was fabulous & really helped me find a dress I felt comfortable and beautiful in! Thank you so much!

Vi
Review №48

I had the most amazing stress free experience with my consultant Irene. Not only did she have great suggestions on dresses for me she had so much patience with me trying to figure out what I liked for the style of my bridal gown. She allowed me to try on many gowns and was very easy to reach when I wanted to come in last minute for a second trial. I found my dress!! It is beautiful and she was so helpful! Everyone there was extremely nice and I had the best vibe shopping here versus other places I had been. My mind is finally at easy and I feel excited now that everything has come together. Thank you Irene you are amazing!! I couldn’t have asked for a better consultant ~ K.O.

Al
Review №49

Amazing wedding boutique!! They have so many different styles and options, along with helpful staff that make finding the perfect dress for your wedding day, fun and easy! They also have a nice selection of mother of the bride dresses, where my mom was able to find her perfect dress.

Sa
Review №50

Kristin from Crystal Bride was amazing. She texted me two days before my appointment to get a feel for what I was looking for. She was prepared with ideas and really listened to all my desires or what I didn’t like. She made me feel so comfortable and in control, and even made me think through additional possibilities to customize my dress to make it exactly as I wanted. Highly recommend for knowledgeable consultants and a wide range of dress selections that allow you to find exactly what you’re looking for!

Ca
Review №51

Crystal Bride was amazing!! I went in with little idea of what I wanted and they listened to exactly what I said I liked and didn’t like about dresses. I tried on a bunch till I found the one!! Rebecca was so patient and helpful! Tons of beautiful options. Highly recommend coming here.

Ka
Review №52

Irene was phenomenal and we had so much fun! Naturally, I said yes to the dress!

Em
Review №53

I couldn’t believe how quick I was able to find my dress. Crystal Bride has wonderful consultants that listen to your needs and wants, and they have such a great selection and variety of dresses! I will always recommend Crystal Bride!

Ka
Review №54

So happy I chose The Crystal Bride to search for my wedding dress. Kristin was awesome- very friendly and personable. She made me feel very comfortable and was extremely helpful. The Crystal Bride has so many options and after trying on about 10 dresses, I fell in love with the one I chose! Pricing is affordable too. I will recommend The Crystal Bride to everyone!

Li
Review №55

Irene was wonderful and so patient as I picked out my dress. Would highly recommend!

Ju
Review №56

Everyone there is very welcoming. Kristin helped me shop for my wedding dress and I couldnt have asked for a better bridal consultant! Shes super helpful and friendly and knew exactly what I needed. I cant wait to go back to look at bridesmaid dresses.

Le
Review №57

Extremely friendly and helpful! Large selection of dresses as well. Couldnt have had a better experience

La
Review №58

Crystal Bride is an absolutely PHENOMENAL bridal salon! This was my second appointment and I could not be more pleased with my experience! I had the pleasure of working with Kristen and she was the greatest! From her text to me the day before my appointment to get an idea about me, my fiancé, our venue and my vision to the entire appointment she was what every girl dreams of in a bridal consultant! I walked in very open-minded - my first appointment did not lead me in a direction where I was able to narrow down my vision - and from the first dress she was able to help me find what was right for me, my body, and my vision for the wedding. I went in thinking I wanted a-line, simple, no sparkle, and strapless. After trying on the first a-line dress I realized that is not at all what is right for me and we went in a completely different direction: fit and flare. Several dresses later, I asked Kristen, on a hunch, if Crystal Bride had a dress I fell in love with on an Instagram story from a different salon a couple weeks prior. To my surprise, she rounded the corner and appeared with the exact dress! And that dress turned out to be the dress of my dreams and the dress I said yes to! The entire process was perfect, flawless, and what every bride dreams their bridal appointment is like! I cannot recommend this place enough and cannot wait to go back for my fittings and continue the phenomenal experience! Thank you so much Kristin and everybody at Crystal Bride, you are all phenomenal and I appreciate everything you did for me and for brides everyday! ❤️

Em
Review №59

I cannot say enough positive things about The Crystal Bride! This is a wonderful company with an amazingly friendly staff and a very positive environment. They carefully curate wedding dress selections based off your preferences, and they truly captured the wedding style I was going for when I didnt even know how to put it into words. From the appointment scheduling process into the try-on appointment itself, I was met with professional and kind ladies who truly cared to get me into the dress of my dreams. These are people who know what theyre doing, love what they do, and that will surely lead into a wonderful experience.Their selection of dresses and styles is magnificent, the store is clean and welcoming - long story short, if youre thinking of booking an appointment, do it now! You wont regret it! Thanks again Nancy, Irene, and all of the staff for your help in finding my wedding dress and making the entire experience in your store a great one.

as
Review №60

Absolutely loved Crystal Bride and Kristin! They did an amazing job of researching what I loved and bringing options to the table! I had gone to two other places before here and I have to say they really are amazing! They make the experience of shopping for your wedding dress so much fun with 0 pressure!

Al
Review №61

I had a great experience at Crystal Bride. I was hesitant to go here at first because so many people from the surrounding suburbs get their dresses here but I am so happy I did. My dress was flawless, classic and perfect! From my first appointment, the alterations and pick up, the service was wonderful! Thank you for my amazing dress, I still love it so much!

Ni
Review №62

This boutique was recommended by a couple of my friends who said their experience was great! So, to be honest, this was the 2nd place I went to, only because it was a little farther away. But it also gave me an option of comparison. So, this place was amazing the minute I walked in. The staff were all SO friendly and all willingly to help. The whole experience was just so…fun and pretty much what I was hoping for! There were enough mirrors to see everything and the lighting was great. The atmosphere there was so nice and you feel special. Like a bride. No one was rushing me, if I didn’t like something, I felt comfortable enough to say so. My girl, who was helping me, Kristen, A-mazing! She had a great attitude, was funny, friendly and put absolutely no pressure on me once-so ever. She took the time to talk to me, ask me questions about what I like, what I was looking for and just did a phenomenal job. She interacted with my small “entourage” group lol! She did absolutely, great. I told her, she’s gotta love her job (she totally does, she admitted), I said yeah! Making dreams come true on the daily!! Lol, anywho, definitely recommend this place and also giving shout outs to the rest of the girls there as well. All of them complimented me, if they walked by and even offered a dress to me, once their bride to be was finished, because I did comment on how pretty it was.So, yes! 5 stars here and if you’re looking for an actual bride experience, this is one of the places to be! We are returning for bridesmaid dresses as well. Kristen, here I come again!!

Ha
Review №63

Update!!! My final tailored wedding dress was perfect!!! The dress fit like a glove, which is how it was designed to fit! My veil was stunning and the added belt was the perfect extra touch. I am so pleased with my experience purchasing, tailoring, and WEARING my wedding dress.What a great experience! We had Irene and she was lovely. Very honest and kind. She knew the right advice to make sure i found the perfect dress! My cousin bought her dress here and i though it was the most perfect dress for her. I think it speaks volumes to this boutique that although my cousins and I dress are different they are perfect for each of us! Cant wait for our big day!

Em
Review №64

I want to thank the Crystal Bride for helping me find my perfect wedding dress. Irene was the best consultant I could have asked for. She really listened to what I liked and was very knowledgeable of the dresses that the Crystal Bride carried. I was very indecisive and liked many styles of dresses, and Irene was so patient and met with me multiple times to make sure that I loved my dress. The owner, Nancy also met with me on a Sunday to take a second look at a dress I had been considering. They were so dedicated to helping me find the perfect dress to help make my day special. They made my dress shopping one of my favorite parts of wedding planning.

Mo
Review №65

I said YES to the dress at The Crystal Bride! Kristin was so amazing, and I had so much fun trying dresses on. I would definitely recommend going here!

Ka
Review №66

I had an absolutely wonderful experience purchasing my wedding dress. My consultant, McKenna, was amazing and so easy to work with. I would recommend this place to al future brides!

Br
Review №67

I recently bought my wedding dress at the Crystal Bride and I am so in love! The first time I went I originally worked with Irene, and she was extremely helpful, so kind, and made me so comfortable - we had so much fun!! She pulled all of my dress ideas before I even got there and I ended up loving the first dress I tried on!Even when I returned, every single person who worked there treated me with the same respect and kindness as the first time and I would not want to get my wedding dress anywhere else!

El
Review №68

Irene was wonderful to work with. She was so thorough and caring and provided an exceptional experience for me and my guests. The store is beautiful too! Highly recommend!!

Ke
Review №69

Kristin was so awesome. Listened to me and even got me a nutrigrain bar when my blood sugar dropped 😆 ... she had just spent a lot of time with other people but she acted like I was the first of her day. She was enthusiastic as were the other employees around the store. I knew when her and I started looking at dresses that was the place I’d find “the one” and we did! Love that place. Can’t wait to see my dress when it comes in in the fall.

Je
Review №70

I had the best time at Crystal Bride shopping for my wedding gown!!! I’m a super indecisive person and was actually super nervous about dress shopping, but Irene had pulled dresses that were perfect for me and as she got to know me and my style even more as I was trying them on, she pulled out more and more options for me to try. Every dress was absolutely stunning and exactly within my budget, and I was able to say yes to the dress on my first dress shopping appointment!!! Couldn’t have imagined a better experience, and highly recommend this shop!

Br
Review №71

McKenna was great! Had many options that I loved and I found my dress that had everything I was looking for!

Ca
Review №72

I had the BEST experience at Crystal Bride! Kristin was fantastic and gave helpful feedback to help me find the perfect dress! Highly recommend booking an appointment here!

Va
Review №73

I highly recommend Crystal Bride to any future brides out there. They are so professional and make the entire experience one to remember. Kristin helped me find my dream dress and was a pleasure to work with!

La
Review №74

The Crystal Bride is the only place to get a dress! They have the best selection, the best environment, and the best staff. My dress was the very first dress I tried on. Of course I thought it was too good to be true, so I went to a bunch of other salons, but nothing ever compared. The Crystal Bride will make you feel comfortable, theyll listen to your needs, and then exceed them. I had limited availability to pick my dress up and so did they, but they went above and beyond to fit me in. They werent able to fit me in for alterations unfortunately, but gave me an extensive list of other places I could go. Highly, highly recommended!

Ly
Review №75

I had an absolute wonderful experience at Crystal Bride and my advisor, Kristin. I was very nervous about this important experience and had no idea what I wanted .. Kristin took the time to work with me until I found out exactly what I was looking for and made me feel comfortable the entire time. It was just fantastic and I highly recommend to anyone (especially if you’re like me and nervous to go through it).

Be
Review №76

I had Rebecca as my consultant. She was absolutely wonderful. She texted me the day before my appointment and asked for ideas of what I was looking for. She had a variety of dresses pulled for me when I got to the store for my appointment. We saw two dresses on display that we loved and she had them in my room within 10minutes! She knew exactly what I was looking for and found my perfect dress for my wedding day! this was my first time ever trying on wedding dresses and she made it so simple and had fantastic options!

Re
Review №77

My daughter had chosen her wedding gown at Crystal Bride 4 years ago and had a marvelous experience. Now it’s my turn and I had a few ideas of what I didn’t want in a wedding gown, but didn’t really know what I did want. Mckenna skillfully guided me in determining what I did want. I knew it was the right one for me when I cried. Thank you Mckenna and The Crystal Bride for another awesome experience!

El
Review №78

I wish I could give Crystal Bride 10 stars.. their entire staff is just so amazing! I said yes to the dress back in 2019 and told my mom I wanted to invite Kristin to the wedding after our experience, ha! She is awesome! Due to COVID we had to postpone our wedding and I was unable to have my dress tailored by Crystal Bride as I lived out of town. They were so accommodating and mailed my dress (with tracking and insurance) to where I currently live. After trying on my dress at my local tailors for the last time before the wedding, I noticed they had placed the incorrect belt. My local tailor unfortunately lost the beautiful belt I purchased from Crystal Bride. However, Rebecca at Crystal Bride came to the rescue and overnighted the same belt to my tailor in the last hour. They are just so amazing! Thank you, Crystal Bride!

Ka
Review №79

I had such a great experience! Kristin was extremely patient and creative with me as I tried on dozens of dresses. She is a rockstar! There is a huge variety of dresses, so I’ve got not doubt you can find yours here!

Ca
Review №80

I had a great time trying on dresses here. Great customer service!

ke
Review №81

The Crystal Bride was wonderful and I highly recommend! I worked with Irene and I really enjoyed how she helped me narrow down my choices. She asked me 3 particular questions that I hadn’t thought about and ultimately lead me to my decision! Any staff I was in contact with was very professional and so kind. Even during all the COVID craziness, I felt very safe the entire time I was in the store. Thank you guys for everything! 🤩

Ka
Review №82

My experience at The Crystal Bride was AMAZING! Mackenzi was great! She was so personable, patient, and kind. She did a great job at choosing dresses and made me feel confident in saying yes to the dress!

Li
Review №83

A few weeks ago I made a appointment to see wedding dresses, I thought I would enjoy my time here since I read the reviews, unfortunately the person who helped me wasnt the best at suggesting me anything, she didnt help me bring my dress out, didnt measure me to give me a size for my dress, and seemed like she was in a rush for us to get out, then she still had the audacity to give me her card incase I liked any of their dresses.

Da
Review №84

Went for my sister-in-law. Very helpful staff and nice spot.

Sa
Review №85

Kristin was beyond amazing! I had the best experience with her. With a very short engagement, I didn’t have high hopes of finding a dress, but her positive attitude and energy was truly the thing that I needed. I found the most beautiful and perfect dress. After saying “yes to the dress” the staff and owner of Crystal Bride could not have been more excited or happy for me. They made me feel comfortable and listened to what I wanted and helped me find exactly that. From the moment I walked in the door, Kristin was attentive and welcoming. Thank you so much to the team at Crystal Bride for such an awesome and magical experience!

Ja
Review №86

I worked with Rebecca to find my dream dress. She was AMAZING! Obviously finding a wedding dress brings about a lot of emotions, but Rebecca made it clear this was about what I felt most comfortable and beautiful in. She asked insightful questions about what I liked and disliked about dresses which allowed her to make recommendations of other dresses that I may like. My only complaint is that I won’t need to shop for another wedding dress again, and therefore can’t work with this wonderful team again! I would 1000% come back to Rebecca and The Crystal Bride. I have also recommended them to every one of my local, newly engaged friends. I truly can’t say enough great things about my experience!!!

An
Review №87

Irene was the best! Made the experience so great!

Em
Review №88

The entire experience at The Crystal Bride was wonderful and enjoyable! It was great working with Mackenzie. She listened to what I was looking for in my wedding dress and was patient through the entire appointment. Huge selection of dresses and styles. Im so happy with the gown I chose! I would recommend The Crystal Bride to any bride to be!Elegant Evenings by The Crystal Bride was wonderful as well! Our consultant, Marsha, helped my mom find her dress for the wedding!

Ma
Review №89

Irene was fantastic! Before my appointment she reached out to me to get an idea of what my wedding style was going to be like and if I had any ideas on what type of dress I’d like. I shared with her my Pinterest board and her picks were spot on. I ended up going with the 2nd dress I tried on. I was scared it was going to be overwhelming but she made it so easy! Highly recommend!

Mi
Review №90

Had an amazing experience with Kayla and found the perfect dress. She listened, was so helpful, had great recommendations, and wasn’t pushy at all. Great selection and fantastic customer service from start to finish. I now understand why everyone recommended Crystal Bride to me and I will now be the one doing the recommending! Thank you Kayla and Crystal Bride!

Ka
Review №91

I cannot recommend this place enough! I went to about 5 other bridal shops before going to Crystal Bride and found my dream dress here. They were very accommodating and encouraged my family/friends and I to look through the dresses ourselves which was refreshing from other salons. When I found my dream dress, I wanted the high neck to be a V-neck and Laura, the seamstress, made all my dreams come true. She was more thorough with the dress’s appearance than even I was and wanted to make sure it fit like a glove. From the moment I walked in, to the very end of the process, I knew my bridal look was in good hands!

Am
Review №92

The Crystal Bride was amazing from start to finish. As soon as I put my dress on, everyone with me, cried, and I knew it was the one. I am an out-of-state bride and they were so accommodating with appointments fittings, often fitting me, my mom and MOH in around the same times. Everyone is so kind and make you feel like you’ve known them forever. At the altar, my now husband told me I looked perfect. Thank you Crystal Bride for making me feel like a princess that day.

Je
Review №93

I was helped by the owner in finding a wedding dress. I found one but it had off the shoulder straps which I did not want, but she assured me that could be fixed and made as a regular straps to support my large chest. Another issue was the cups did not fit and she had said I have to order another size up in the dress for the cups to cover.I did as she said and when I came back for a fitting was very disappointed.The woman who does alterations said there is no way to make the off the shoulder straps any differently (even though the picture for the dress online showed them in 2 different styles). I had to leave them as off the shoulder even thought I couldn’t raise my hands very high. Another issue was that there was no point in ordering a larger size dress as the cups still did not cover my chest and the woman doing alterations asked me - who told me I should order a larger dress and when I told her it was the owner she stated that the owner wouldn’t know because she doesn’t do alterations. So she’s unsure why she told me this information.In the end I had a baggy dress - even with alterations my tummy and behind were baggy. I honestly felt like I was bothering the staff anytime I brought up an issue where in the end I just took what I was given.

An
Review №94

Such a sweet place to get a dress!!

An
Review №95

If I am being completely honest, I was absolutely DREADING going dress shopping for my wedding. As a plus size bride, I was consistently told that the experience would be a miserable one - no options to try in my size, limited selections, etc. I was so certain that I wouldnt have any luck shopping that I scheduled four appointments for this weekend (while my Mom was in town to attend with me.)I am thrilled to say that not only did I find the dress of my dreams at my very first appointment, but it was only the fourth dress I tried on (three of which were samples that fit me perfectly, without bungee ties, chords, or clips!)Kayla was my consultant and I liked her from the very moment she greeted me. She was kind, welcoming, understanding, and truly listened to all of my feedback and requests.I genuinely enjoyed my experience at The Crystal Bride and I am so thankful to them for helping me find the dress of my dreams.Amazing service, outstanding selection (in ALL sizes), and wonderful consultants. Ask to work with Kayla and you will not regret it!

Al
Review №96

I made an appointment at this boutique because a couple people I knew had a good experience here. I felt I received a much lower level of service than these people and the people I observed while at the store. Im not sure if it was because my budget was on the lower end, but I just felt that my consultant was very uninterested in working with me. She wasnt engaging very much, I felt like I couldnt ask questions, she didnt compliment me at all or tell me anything looked nice on me.. she just wasnt enthused at all and the people I was with noticed it as well. One of the high neck dresses I had on made my skin very red, and all she said was looks like you have sensitive skin. I tried on a similar style at another boutique and the consultant offered a solution for it and was MUCH nicer and seemed like she actually loved her job. She offered other options too such as petticoats, etc that I didnt even know were a thing because Ive never gone dress shopping before. Had I known about these things and had a better experience at The Crystal Bride, I may have purchased my dress there because I did end up spending WAY more than I wanted to at another store just because the experience was so good.My advice to brides is if you go here you may want to get a recommendation for the consultant and definitely look at other stores first if your budget is under $1300. Also, you have to walk from your dressing room to the mirror/seating area, and it can be a little awkward when there are brides there with a ton of other people. This is not the place for you if you want a little more of an intimate experience.

Sh
Review №97

This was the second shop I went to find my wedding dress! The first place I went to felt like I was really being heard about what I wanted. This shop specifically Irene(who was my coordinator) was amazing. She helped me narrow down my silhouette. I felt like she knew what she was talking about and really listened to my needs. I eventually found my dress and I really wanted to just stay their. They have so many beautiful dresses to see. It was hard to figure out which one I wanted, but they reminded me that the dresses are beautiful, but this dress should be about me. :) I cant wait for my dress to finally come in and do the first fitting.

Sa
Review №98

I cannot say enough AMAZING things about the Crystal Bride. I purchased my Jasmine Bridal Gown, as well as received my alterations here. It was the most STUNNING dress I have ever seen! They have a vast selection of dresses from various designers, and you are destined to find your perfect dress here. I loved coming into the Crystal Bride for all of my fittings as the staff was always so friendly and welcoming. I truly will miss coming here and am so thankful for the Crystal Bride for helping make me feel so beautiful on my wedding day. THANK YOU!!!!

El
Review №99

TLDR: They have you do A LOT to prepare for your appointment. They text you prior to your appointment to get to know you. Then you fill out paperwork and select your fav dress types, explain why you like certain details of dresses, pick out designers that have your style, paste links to dresses from their website, and share your wedding Pinterest board. They have you share ALLLL your style information and then don’t use ANY of that information during that appointment.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -I had super high hopes for The Crystal Bride. I was extremely excited to try on wedding dresses here because of the designers they carried. But I was let down. Like, waaay down.TCB has you fill out a ton of “pre-appointment” paperwork which I thought was great. They asked about styles you liked, designers you had your eye on, links to dresses on their website, and they even asked for you Pinterest board to look at dresses you’ve pinned. I took this as a great sign that they took this seriously and wanted to find your perfect dress.When I arrived at my appointment I was asked to fill out more paperwork with all my information and wait about 15-20 minutes.Once my appointment actually started my consultant was not prepared at all. She showed me a few dresses she pulled for me and they were NOTHING like anything mentioned in the pre-appointment information. I told her they were not my style and so I showed her some screenshots on my phone of dresses I liked. Of the 15 dresses she showed me I only liked 1. I showed her a few dresses that their website said they carried and she didn’t even bring those out for me to try.I called it quits on my appointment early and left disappointed. Would not recommend.

Ma
Review №100

Beautiful and really great selection of styles. Nancy very kind and helpful.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:207 W State St, Geneva, IL 60134, United States
  • Site:http://crystalbride.com/
  • Phone:+1 630-397-5040
Categories
  • Bridal shop
  • Clothing alteration service
  • Dress store
  • Wedding store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:11AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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