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Baskin-Robbins
12915 Wisteria Dr, Germantown, MD 20874, United States
Appearance
Baskin-Robbins
Comments
Da
Review №1

I went to the Wisteria location and asked if there were peanuts in the Rocky Road ice cream. I wanted to buy it for my son and explained to the cashier that I wanted to know because my son has peanut allergies. The cashier was very rude and said “I don’t know.” I asked her if she could find out for me and she replied “You can go on Dunkin Donuts online and find out for yourself “ I told her that the ingredients are labeled in front of the flavors and if she could go check for me. She rudely said”No! Go online and look for yourself!” If you work in customer service, you need to know your products and by law you need to know for allergy purposes. Will not come here again.

mp
Review №2

Always good service, clean store, good place to hang out sipping coffee. Wifi available too if needed.

Ph
Review №3

Great customer service and tasty ice cream 😋

Pa
Review №4

Love the newest non-dairy additions. We had the most milk strawberry streusel, and almond milk cookie dough. Both were very good! Thank you Baskin Robbins for providing more non-dairy options!

An
Review №5

Tried their Cookie n Cream Polar Pizza...Just love it.That brownie crust and marshmallow n fudge topping makes it a perfect combo.

Mr
Review №6

Dunkin donuts and BB Im the same building! YESSSSSSS.. ALTHOUGH Id request some NON Dairy options for BB

Ja
Review №7

Very clean and very nice staff

Fa
Review №8

My love for ice cream

Ra
Review №9

Staff is always friendly and polite. Plus coffee & ice cream whats not too like

Ka
Review №10

So I started this drive-thru line a young, hopeful, and ice-cream hungry girl. I left a haggard old woman with the time it took for them to take my order. I don’t know if they employ actual sloths or if the company training video is modeled after them, but this is the third time I have visited and each time it has taken over ten minutes to get through. Why, you ask, have I gone there three times? The definition of insanity is doing the same thing repeatedly but expecting a different result. Maybe I’m insane, or maybe my naïveté was desperately hoping that the drive thru would take less time than your average oil change. Maybe one day I will return with the hope of getting a delicious and less-expensive Starbucks-esque drink, but for now, heed the warning of an old haggard woman who has been disappointed too many times and go elsewhere.

Q
Review №11

I pay for ice cream and I eat it all to have ice chucks in it not acceptable.

Ro
Review №12

Ice cream was very creamy and light

Ju
Review №13

Love the ice cream 😍❣️👌

Jo
Review №14

Lovedit

De
Review №15

The Baskin Robbins has no ice cream. What ????????

Information
6 Photos
15 Comments
3.4 Rating
  • Address:12915 Wisteria Dr, Germantown, MD 20874, United States
  • Site:http://baskinrobbins.com/
  • Phone:+1 301-528-6250
Categories
  • Ice cream shop
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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