I don’t have a complaint about the story. I have a complaint about the Hyvee commercial dedicated towards feeding the hungry; The issue I have with this commercial is that they are feeding people who make triple digits if not more each year, instead of actually feeding the hungry people… If you’re going to send a message actually make sure you are doing everything in your power to send the right message!I don’t know where else to post this so I’m doing it here!
It’s pretty good. Nice clean fill to it. However, when it comes to requesting / special order items; people look lost. As to whom to direct you to. At least the cashier suggested customer service. But that lady had no clue. She had me write it down. So that she could investigate who to request it from. Well I only hope to see my request in about 2 weeks time. We shall see.
Went in to order cake for friends birthday. Got cake ordered and could not resist to purchase something chocolate. Purchased 2 delicious looking chocolate on chocolate cupcakes. Was leaving and walked by deli area, stopped to look around and purchased bacon ranch potato salad. Have not eaten either yet, but both look absolutely delicious. Everyone I came into contact with was so nice and very friendly from bakery to cashier.
The last few times Ive been to this store I noticed that the cashiers (non people of color)will hand the customers (non people ofcolor)there receipts but look at me strange when I wait on them to hand me my receipt, up until I grab it from the machine myself. I really wish I was making this up. This isnt paranoia, this is reality unfortunately.
Food is great! And good people
Hy-vee isnt my first go to grocery store. Their prices are often higher then my usual budget grocery store. But in return you do get great customer service. I stop by here when there is a specific sale or when I want a high quality steak. I also prefer their pharmacy over anything else in the area because they appear to participate in programs like goodrx more often, which really cuts down on the price I pay. This location has been recently renovated as well.
The pharmacy service is always very fast and friendly. The store is clean and well stocked. Great customer service.
I really struggle with their online order system. I rarely get everything shopped correctly on my list. The store is nice and has a lot of stuff i need
This is the only place in town to my knowledge that sells Heins Original Dills, I mean real pickles not nasty sweet pickles not Kosher pickles, real dill pickles, other stores may sell them, I dont know where.
Really like the way they have arranged their aisles. Also, most times I can find fruits and vegetables that arent going bad. Very helpful employees.
Staff is friendly and helpful. Store is neat and tidy. Food is great!
Quick stop but had everything I needed
Very friendly employees very good store I love it when they have the Eric Anderson milk which is getting harder and harder to find
Pharmacy was so busy and so was store.... all the employees I encountered were so kind and helpful. Thank you
The people behind the grill were exceptionally friendly and when out of their way to make sure that my barbecue wings were hot and fresh for my Chiefs game.
Im sitting in the parking lot typing this while I wait on my aisles order. My scheduled pick up time was 5-5:30pm. I arrived at 5:15pm to be told that my shopping wasnt done. I placed the order well before the 3 oclock cut-off for the pick up time slot. Its now 5:50pm and Im receiving texts from the shopper about out if stock items. Im very disappointed with this experience. This is my first time using grocery pick-up and it isnt going well.Update: Still waiting. Ive been here for 45 mins. I could have shopped on my own and been home by now. This has significantly cut into my evening after a full day of work. Extremely disappointed in this experience. No apology from store staff.
This is my go to Hyvee. The store is ALWAYS clean and ALWAYS stocked! I love the fact that they ALWAYS have Keto items, which is good for me because that is how I eat. I have not ran across any rude or unhelpful team members! Definitely a good store to go to!
The employees are Great, super helpfuland will answerjust about any questions, but the store seems to never restock any items I buy. Even if I put in a special request because its something I buy because I have extreme dietary restrictions. I only shop here cause I live close, but most of the specialty items I have to have, that they use to carry and suddenly stopped this year, I am having to travel to other stores to get.
I always appreciate how clean and well-run the store is and the staff is always so helpful
So clean n organized but a little bit pricey
Great customer service! I was half way through the self checkout process when the register decided to reboot. I was frustrated but 2 employees came over immediatly, picked up my groceries, opened a new register to get me taken care of. I was so impressed and felt cared for.
Nice and spacious store, with a good selection of groceries and alcohol. Prices are competitive and staff is friendly. This is a store to go for groceries in North KC.
It was remodeled nicely a few years ago... Pretty friendly staff and good selection
Online order pick up is so fast and easy. Ive never had to wait more than 5 minutes.
The employees at this store are so helpful! Great place to shop!
Awesome clean store!! And a huge thank you to the Bakery team!! Had a last minute request for my father in laws 70th birthday party and the young lady was so understanding and helpful!!
See my review for the other Hy Vee. Exactly the same except this one has a small duck named Earl running seafood who doesnt know a Bloody Mary from a hole in the ground. Do ask him for a piece of his famous chocolate cake, it is to die for (the secret ingredient is love. And cyanide). Great employees
Store is older but organization is good and fairly easy to shop in.
Got my covid booster very good
Clean and well lit, an easy in and out store to get whst i need.
Nice place for groceries. Friendly helpful staff. Lots of stuff. Great florist who delivers.
Very nice grocery store. Clean great fresh bouquet selection. They had a really cool bath and shower bomb display. I bought some shower bombs. Very nice clerks.
The pharmacy is the most unfriendly group of people! Horrible environment!
Hy-Vee has the best of everything except high prices lol. Expensive, but worth it if you got it.
Tried to have lunch at Hyvee Market. Could not get service. Finally attracted some attention, only to have no one take my order for more than 20 minutes. Left without eating!
Decent meat and seafood selection. They have been changing what they carry from time to time and got rid of a couple favs. Oldhams sausage. Not old folks and the ghost pepper Mrs. Renfros. Salsa was really good and not available any longer. Each their own though. Decent, clean store. Go during the week and not weekends to save ya a bit of time. *I changed from 4 to 5 stars after they commented and started to carry my suggestions! Great customer service.
Love this store. They run out of stuff a lot or I’d give them 5 stars.
Fast easy to find everything friendly staff open 24 hrs
Very clean and newly remodeled. Excellent liquor dept and selection. A few self check outs if you prefer. Lots of premade meals to pick from. Fully stocked shelves. Still getting used to where things are but lots of visible employees around the store and very helpful when I asked questions on products.
Good grocery store but newly renovated. Hard to find what you are looking for
The assign manger Daniel. Wouldnt help me and went the new associate ask for help he couldnt even show him how to return a product. Finally the new associate figure it out on his own. I Wish i could remember the associate name . It he was great.
Full service grocery store with a decent restaurant and a Starbucks inside.
I had a wonderful experience in the seafood department very very helpful and friendly
This store has just finished a complete makeover. I love it. The people who work there are fantastic. The meat department is specially helpful when purchasing fresh meats. They will cut the meat exactly as you say and wrap it up any way you want. A great place for shopping for groceries. Plus, they have a Starbucks inside!I HIGHLY recommend this store.
Good selection. Competitive prices.
Very friendly staff & easy to navigate throughout the store.
Love the quality products! Lots of organic stuff. Hy-Vee has my vote.
Great place to shop always great hot food in the kitchens.
They had a decent selection but not what I was looking for
Since they remodel bigger grocery price are little higher than others Hyvee.
Pharmacy is the best in the city. I like the new check out yourself option. Parking is always convenient. Customer service is the best.
Large grocery store. Nothing really special about it. On the same level as many other grocery stores.
Always clean and helpful staff. If you dont want to deal with trashy walmart, go here.
North Prospect location in Gladstone. Absolutely excellent customer service, Alex really made my day. Hyvee has been my only florist for years and will continue to be. Thank you!
Ordered groceries for pick up somewhere between 5-6. Got a email saying it would be closer to 6. No worries thanks for heads up. Got here @ 5:46 surely that’s good right? Well the time is now 6:40 and I’m still waiting with no end in sight...if the groceries weren’t already paid for I’d be long gone. At this point I just hope I make it home in time for New Years.
Im not sure if shes a store manager or not. But her name is Debbie, she was very polite very helpful and had a wonderful spirit about herself.
Too expensive on many items,excellent on a few. Didnt have any frozen biscuits. Not a good selection of salad kits or teas.
Grocery store, clean and good service 👍
Nice big grocery store with everything you need, including gasoline! One stop shopping. The only thing, is many times the advertised discount price doesnt ring up correctly, so you gotta watch that.
Weve always loved HyVee!!
Easy to find. Wide variety of options for services. The Starbucks young ladies are awesome. Love the pharmacy staff.
Nice clean store, and easy to find what you need.
Store is ways clean when I go shop there and the staff very helpful.
Employees are great and very helpful!
Always like their vegetables and fruit, fresh and always clean.
Clean, well-stocked, and I find things here I cant get elsewhere!!
Neighborhood friendly, always stocked. Employees are great from managers to sackers.
Nice store, helpful employees, and items decently priced. Beats going to the Walmarts around the area because you dont end up with more than you intended to buy, and the upkeep of the store is worth the little extra you pay; given that all shelves are stocked at Hyvee....and arent crammed with unloaded pallets/junk that employees are going to stock throughout your shopping experience like Walmarts.Hyvee is employee owned and not a big business conglomerate like Walmart, although they do have quite of few stores throughout the country, the mom and pop/big brick market balance is why I recommend shopping at Hyvee over Walmart. They have gas fuel savers benefits too, so that is a win-win.
Been shopping here since they opened this store. Wonderful, helpful and friendly staff
I love this HyVee. Always clean, always stocked, and always Friendly. Very consistent!
The store was well stocked and registers were open and friendly
Things getting really back to normal .. self checkout people are not the friendliest
Store was nice & clean. They have an amazing produce section with a wide variety of organic which I can appreciate. However they were out of both the items I went in after. I will return in the future & would definitely recommend this grocery store.
Picked up steaks for dinner was able to get in and out quickly. Steaks were great.
Where else can you get a gallon of milk, a case of beer and a Covid-19 vaccine shot all in one place... Hy-Vee
A big concern, for me anyway, with moving to a new city is a quality grocery store. Kroger is a great grocery chain, but after first walk through of Hy-Vee, I am extremely delighted and impressed! To me, this store surpasses Kroger. The rewards program sounds better, and with special deals and points after a Chiefs game makes it even better. This just adds a huge benefit to moving to Kansas City!
Very busy today but great as always!
I shop here almost always - very good selection of fresh fruit and vegetables!The only thing disappointing is the lack of selection of canned vegetables.
Great food clean place
Always friendly staff and great customer service. The produce is always fresh with a great selection. Quality meat department. My go to neighborhood grocery.
Great deli, clean, variety extensive.
Love my local Hy-Vee. Always friendly and helpful. Great deals and way better shopping experience than Wally world.
Love their already made meals their good, cheap and lots of options. they have my favorite cereal and the hyvee brand is way better than the name brand.
I used to work here. Everton is easy to find and most of the prices are reasonable.
Usually have what I need although lately the shelves are not always fully stocked which is not usually their fault. I also love that they dont harass people who cannot wear a mask due to health reasons. I highly recommend shopping here!
Always helpful and you can find a real person that works there.
I worked here for I think a month now and I liked it because they have good food at the market grill, good food in the grocery store..
Great store! Staff is usually always helpful and you never seem to be bothering them with your questions.
My experience in Hy-Vee is Always spot on!Best in fresh PRODUCE AND SEAFOOD AND MEATS.LOVE LOVE LOVE HY-Vee
They have a great selection of meats looks fresh and delicious first selection than some of the stores Ive been in cluding, including some Price choppers...
Cashier never asked me for my hyvee card until I mentioned it. I asked why they dont ask anymore & she told me customers are lazy & should tell us. Really??!!
Open later than anyone else which is a plus... their meat section is always the best... If you go at night though it can be a maze to get through with the way that they stock... They definitely need work on ordering stock because theyre out of several things... Great customer service, and good prices...
Hyvee has not lost their caring for their customers! In this day and age thanks for keeping the great customer service 👍
Enjoy this place. Friendly and helpful lots of choices. Only thing I which they watch the produce closer. Ive found several fruits and veggies that were molded and bad. I did show someone that worked there but they did seem to concerned.