1st call of service, blow capacitor - $465, 2nd call of service, apparently thermostat went out, need to replace thermostat. Replaced new Thermostat, its an Ecobee which cost $100-$150 with our model at Best Buy. THE BILL FOR THIS IS $864... THAT IS CORRECT $864!!... AT LEAST THE MANAGER RETURNED MY CALL AND EXPLAINED TO ME YES...ITS $864.00 FOR REPLACE THE THERMOSTAT!!...SO REALLY...5.0 STARS...UNFORTUNATELY NOT FROM ME...MOVING ON TO DIFFERENT HEATING AND COOLING COMPNAY...
Jordan was amazing. Hes been very professional and friendly, helped me understand what the problem was and solved it. Thank you!
My pilot light kept going out and Luke showed up, on time after giving me a text heads up that he was on his way. He was very friendly and wore his mask the entire time which I appreciated because I have a new baby in the house. He kept me involved every step of the way, told me his plan and solutions for possible issues. He took videos and talked me through why it hadn’t been working. You can tell he really likes his job and knows what he is talking about!
Great customer service from the time we called until service was complete. Fast, professional service. Our gas line had been red tagged due to a leak and they prioritized service. We are so thankful.
Our experience with Watts could not have been better. We got scheduled straight away when our AC unit was broken and temperatures were climbing. Luke was knowledgeable, experienced, effective, and kind. He even took the time to explain the science behind his actions to our 3 year old. Incredible.
My experience with Watts was terrific from start to finish. Barry from sales was informative and respectful of our needs. Tyler and Skyler took pride in their craft during install. Everyone at the office (Brooklyn, Lisa, Mackenzie; spelling sorry) were always available to answer all my questions.Highly recommend! Keep up the good work!
What can I say? These people are absolutely awesome! Knowledgeable, highly skilled, and professional. Small amount of plumbing work for natural gas line to planned house backup portable generator was complete on time, and as quoted. Readily able to answer questions, and demonstrated attention to detail, flexibility in getting the job done, and all with a friendly, customer focused attitude!
These guys were excellent - response time to my inquiry was super speedy, they got me scheduled quickly and contacted me when there was a cancelation, they showed up on time and our tech was super professional and personable. He explained what was wrong and why it had likely happened, got everything fixed and set me up for a maintenance check in the fall, all in under an hour. I could not recommend these guys enough. Thank you!!!
We are dealing with the death of my sister & needing to sell her home quickly. Loren, the owner & Tyler, the installer, we’re sensitive to our situation & fit us into their schedule in a very timely manner. We are grateful!
Excellent work done very quickly. Communicated extremely well while finding both issue and root cause. Provided easy to follow instructions to best prevent future failure
WATTS staff are very professional and knowledgeable. They answer all my questions and show me and explain to me what they are doing. I have had them do maintance checks and remove old and install new. They always check with me if I need anything serviced. Great company and will recommend them.
Our experience was excellent! They were very professional replacing our water heater.... they were timely, detailed, polite, responsible, willing to negotiate when appropriate and enjoyable to work with... also very good about cleaning up after themselves! Price was reasonable!! Thank you very much!!!
First let me say that both the person taking my call and the repairman were very courteous, polite and professional. I had them out to repair my gas water heater that had a pilot light that would not stay lit. I know this to be the cause of a bad thermocouple and mentioned that to them when I called. The repair completed 20 minutes after they arrived (replaced thermocouple), the bill was $362.91. The service fee was $150. I did not have an issue with that. The part was itemized at $212.91. When questioned as to why the part was marked up 1200%, it was explained to me that this included the hourly cost of the installation as well based on a national average and they would not disclose the actual cost of the part. Again, the service was quick and efficient. The service person and office staff were polite and professional. When having a professional company do a professional service, I expect to pay professional rates. I do, however, find that these rates are incredibly inflated and the inability to itemize the service for what it truly was takes significant unfair advantage of the consumer.
We highly recommend Watt’s Heating and Cooling. Our furnace died during the ice/snow storm. They were able to get someone out to check on our situation the same day. We ended up having to replace it and everyone on the team, from the scheduler, the technicians, the salesperson and the installers were all professional, knowledgeable and kind. We are very happy we found them!
I had no heat.Like from Watts Heating had a quick and accurate diagnosis showing thorough knowledge of my system. This was better service than the original installer of my system who were not aware of a service bulletin on my furnace that covered the work under warranty.The parts were ordered and then installed quickly with a complete test at the end, and videos of all the steps were provided. Great company and great service. Thank you.
Extremely helpful and cheaper than originally thought would cost. Thanks to them the fur babies and my mom will stay cool during the upcoming heat wave. Highly recommend them.
Keeping us warm in the winter and cool in the summer. We have a tune up every year.
I was very pleased with Francisco,he was polite and knowledgeable. And very thorough. I would recommend this company to work on your furnace and AC. Thank you for such a wonderful job.
Tyler and Andrew showed up on time and completed their work expertly in a friendly professional work like manner.It was a pleasure to watch them work.I highly recommend both of them. McKenzie also was wonderful. She underpromised and over delivered in scheduling my service. She too was a pleasure to work with.
Adam braved the winter chill and inbound snow storm to come out and diagnose the leaking furnace system in our new (to us) home. He was extremely helpful and professional, taking time to answer my questions and teach me how our furnace works and where the leaks were coming from. He fixed all of the issues in an efficient manner and even helped me figure out how our fireplace works just out of a shared sense of curiosity. I’m extremely happy with my experience and would totally recommend them!
Watts Heating & Cooling has the experience to diagnose the issue fast and the staff to respond in a timely manner. My technician (Luke) took the time to walk me through what he was working on and even offered advice on how I could extend heating to my unheated attic bedroom myself if I decide to do so in the future. All around great service and would recommend to friends and family!
I had Watts install a new high efficiency gas furnace, central A/C, and tankless water heater. The Tyler crew were very professional, and the installation looks great. The wires, ducting and hoses are all well routed and placed inconspicuously.I had gotten several quotes from competitors, and found that Watts was priced very well, and offered top of the line equipment. I cannot believe how quiet this new system is compared to the one it replaced.I highly recommend Watts Heating and Cooling and will not hesitate to use them in the future.
From my initial call for routine maintenance to the visit and a follow up call to the office for clarification, I was treated professionally by all concerned. Technician Mihye contacted me before she arrived and once here dealt with my furnace maintenance needs, my tired dad jokes and questions I had about the furnace with professionalism and courtesy. She maintained proper social distance, was properly masked and made sure the furnace was working perfectly before departing. My followup call with Sam was equally professional in nature.I highly recommend Watts Heating and Cooling. Ill be contacting them in a year for another maintenance call and possibly an estimate on installing my next furnace and replacement duct-work.
I’d like to give a shout out to Sam who scheduled my appointment and got Bubba to my place quickly to do the repairs on my very old furnace. He was very courteous and didn’t try to sell me anything I didn’t need. I’d recommend them to my friends and family. Thanks guys for everything you did.Vonnie.
I had disconnected an outside gas line during a deck replacement project. After reconnecting the line, I wanted to make sure the connections were sound and not leaking. The Watts technician arrived early, performed a thorough check and gave me the time to answer any questions. I appreciated the quality of his work and will not hesitate to use Watts the next time we need HVAC work done, and will heartily recommend them to anyone needing their services.
EXCELLENT service from this company starting with the phone call to schedule, to the phone call the day of service, to the service provided, and to the follow up emails which include video and pictures of the inspection and problem. Family owned business run with integrity, stellar customer service and expertise! HIGHLY recommend! I cannot say enough great things about this company and am so thankful we found them!
Watts was fantastic, they came to clean my gas fireplace (only source of heat) and just so happen it wouldn’t work the day before they came. He did an awesome job explaining to me the different scenarios and so on. He made sure he cleaned any mess that was one the area. I’m very happy with who they are as a business and they’re care for their customers! I’d highly recommend them!! Happy Customer
What has been very responsive answering phone calls and setting up appointments. I appreciate that they call when they’re on their way and they’re always on time or early if I’m available. I recently had service done to inspect an unusual noise in my heating system. The technician was very thorough in explaining what he was seeing and how that could affect the rest of the system. He also gave me a great overview of what my options were of repairing the system and offered advice when I asked him about more information. I will continue to use this company as they have always provided a high level of customer service.
Absolutely the rudest, least helpful, and by far most unprofessional customer service representative I’ve ever encountered in my entire life. For this reason alone—regardless of the quality of work of the HVAC professionals—I recommend avoiding Watts Heating and Cooling.
Excellent service from Tyler and Skylar from Tyler team 2. Veryproffesional and clean . Good explanation of operating systems .
I was very impressed with Luke from Watts. We had an issue with our gas line. It needed to be upgraded in order for our new gas stove to work. He came out, assessed the situation and was able to come back the next day and fix the problems. We had our new gas stove working in time for Christmas. We are so excited. Thank you Watts Heating and Cooling. We will certainly call on you again with any heating, cooling or gas issues.
Everyone was super professional and respectful. They installed a new hookup for a gas grill.
Luke was personable, respectful, knowledgeable, and capable. He wore a mask and booties the entire visit. Found the issue with our oil heater, figured out the quote prior to doing the work and then got us set up with an eco bee 5. 5 stars!
Contacted Watts Heating and Cooling to repair my 26 year old gas fireplace. Adam arrived at the stated time despite having to negotiate downed trees, power lines and closed roads. He was able to get the fireplace running and even took the time to clean the foggy glass front for me.Watts is now top of my list to call for all my needs, the office staff is kind and the rates are reasonable.
I was so relieved that Watts could fit in my heating service call during Portland’s “Winter Snow Storm” that just hit - what awful timing to have my furnace fail! Luke was courteous, professional and efficient. He diagnosed the initial issues, cleaned and fixed them, tested the system, and upon discovering another problem, was able to immediately repair it. Watts will be my Go To company for all future furnace and HVAC needs.
Watts Heating & Cooling has been providing reliable, responsive service for our heating and cooling system now for at least five years. The most recent service appointment was for our AC unit, which had started behaving erratically last week, plus annual routine maintenance. With a heat wave forecast for this week, I called on Monday and Watts was able to get technicians out on Tuesday morning. Beginning with Sam, who answered my call, to Jordan (Bubba) and Francisco, who performed the work on site, Watts staff were completely professional, forthright and friendly. They take the time to explain the issue(s) at hand and help you understand the options to pinpoint the best solution balancing effectiveness, quality and cost. I appreciate their commitment to providing exemplary service to their customers.
We had an excellent experience with Watts Heating and Cooling. Setting up an initial estimate, scheduling the install was very quick and easy. Many other places are booked so far out that the wait just for an estimate alone was hard to justify. Luckily someone told me to try Watts! During the install there was a bit of a hiccup. Our range hood got scratched. The part that stands out to me is that when I contacted the office about the problem they promptly replied with what they would do to make things right, along with a date to fix or replace the hood. The owner came out himself and I’ll be darned if he wasn’t able to fix it perfectly! I was so impressed with the professionalism and the repair that was done.I absolutely would use them again and I will be referring my friends and family.This is a great company!
I had a great experience with the folks at Watts. After posting a request on their website over the weekend I got a call first thing Monday morning. They were able to get someone over to my house that morning and did a fantastic job fixing my AC issue. Plus, I never felt pressured to do anything above or beyond what was needed to get things working, which is something other heating companies are guilty of. Overall, highly recommended and I plan to use them next time I need AC/Heating work.
The technician, Adam, was professional, knowledgeable, personable, and explained everything that was needed and how he fixed it. He also made recommendations for future replacement because my furnace is older than google. :-) Overall a good experience.
Hands down best heating & cooling company ever. Super courteous, professional and competent. Cutting edge technology. Would never even consider using anyone else.
We are so grateful to Watts Heating & Cooling and their amazing and professional staff. I really dont know what we would do without them, and hope we never have to find out! Look no further for a company that understands the value of kindness, professionalism, knowledge, and responsiveness. Highly recommended!
Very professional and polite. Communication was excellent and I feel pricing was fair. Thankful they were able to come in a fairly short timeframe. Social distance rules were upheld.
From Mckenzies first phone call to schedule the work, to the last visit by Luke completing the work, we found nothing but responsive, organized, knowledgeable and friendly people who are genuinely interested in their customers experience. I had the pleasure of talking with the owner,Loren, and here again it was obvious that a good customer experience was not just lip service. You will not be disappointed with this company!
Watts Heating and Cooling do a fantastic job. Our furnace broke and we were freezing and they came right out and got us heat again quickly. Very professional and do a great job. I also use them with my business moving ac units while I do the concrete work, they also have installed gas lines for the fire pits I install. I highly recommend.
Everyone I dealt with (sales, installation, on the phone) were all pleasant and professional. The installation team was amazing. Tyler crew, I believe. Also very kind to my dog. Highly recommend.
Luke communicated thoroughly throughout the process. He seemed to enjoy his work and was a pleasure to be around.
I needed work done on a water heater, gas furnace, air conditioner and indoor gas fireplace. I called Watts because I had noticed the thorough service they had provided a neighbor. Luke showed up at the time appointed and stayed until all service was done. He patiently explained what needed to be done and why, showing me the parts that needed repair or replacing as well as thoroughly cleaning all systems. He provided the cost before beginning each step.The day following his service call, I received an email with before and after pictures of the parts worked on and short videos describing the work done on each system. What a useful thing to have for the next time I need service!I highly recommend Watts Heating & Cooling for any service you may need.
Very thorough and knowledgeable. Honest and efficient. Excellent customer service!I will definitely be using this company again for issues I may have in the future. Thank you Luke!
Great work, honest and reliable. Thanks again Watts!
Adam arrived on time and was very professional. He explained what was needed and conferred with me all along the way. I will definitely use Watts for my future maintenance!
We’ve been working with Luke and the Watts team for years and wouldn’t consider anyone else for our HVAC needs. Luke is responsive, reliable, always professional and kind. He makes sure we understand what we’re getting and doesn’t try to push unnecessary upgrades. Highly recommend!
These people are friendly and professional and I appreciate them so much. I will hire them again and refer them to all of my friends.
Watts Heating and Cooling installed a new furnace, heat pump, and ductless unit in our home. Our home was built in the 20’s and was a bit challenging to nail down exactly how to configure everything to evenly heat and cool the whole house. Watts did a great job identifying exactly what would work and they nailed it! Installers did a great job and we couldn’t be happier. Will be using this company for all future heating and cooling needs.
Watts Heating has served our heating and air conditioning needs for seven years. All communications with office and field staff have been courteous. Service is always been done correctly the first time - never need to call them back after a repair wad needed. With our need to replace the furnace and hot water heater, we were thankful for the sales rep who did not try to make a hard sale. Everything was explained clearly - followed up by an easy to understand proposal. Great job kudos to Bubba, Keenan and Francisco.
Watts is the best! The technician, Bubba, was right on time, followed all safety protocols, did the work, and was what you expect from a professional. If you are looking for high quality service, use Watts Heating & Cooling.
Watts came through when our furnace went out just as we were heading into hot weather and AC needed! They were able to make the repair very quickly. They are professional and curteous and did a great job. Good value!
They charged me $351.00 for a simple fix that took them 20 min. They took advantage of a senior citizen. Shame on them
Watts Heating is top quality. Their installers do quality work. Their techs know what they are doing and do their job quickly and professionally. They treated my home with respect and with the Covid restrictions they always wore masks and respected social distance. They were clean and I was so impressed with their work. I have no reservations at all recommending these guys for any HVAC work you are considering for your home. You will be treated like family from start to finish and they will follow up with any concerns or problems you may have.Great company, Great people to work with.
I really like how Luke showed what was wrong by using pictures and videos. This allowed me to see the specific problem and make an educated decision based on the options. He was quick, thorough, gave several options, and provided outstanding service overall. He even sent me the link with all the photos, videos, and notes from the call so I can reference it later, which I thought was so cool I even shared it with my buddy. If youre in Portland proper and need HVAC service, I strongly recommend Watts Heating & Cooling.
The technicians were awesome I would recommend watts to anybody and I will definitely use them again
Luke just finished up an emergency call for us because our AC blew up. This was the second company we called and I am so happy we called them as we still havent heard anything from the first place. They were here within an hour at 8:30pm on a Sunday! Luke was a godsend. He identified the problem, documented with pictures and video that he sent us to keep for our records, and made sure we were completely satisfied and informed on what happened and how he fixed it. He did a check of our entire system to ensure it wouldnt happen again because of an underlying issue and was so incredibly kind and friendly. We looked up quotes of what the average cost of the replacement parts he fixed and it came under the low end of the range. We chatted a bit after and he told us about the things Watts H&C had been doing during the pandemic- they werent getting enough service calls to employ all of their people so instead they had their maintenance people do community service free of charge- like going grocery shopping and seeing if their elderly clients needed anything delivered. It just shows that the company cares about the people and community they serve. 11/10 for service we are very happy and will now be a lifelong client. Thanks Luke!!
Better than on time! Watts came right out to get our air conditioner fixed. We even agreed to paying a much higher OT rate, but Adam was ahead of schedule and he was able to come out during regular business hours and it saved us quite a bit of money. We are so grateful to have our air conditioner running again. The other bigger company that we purchased our air conditioner through came out and took our money and then gave us the run around. We would still be sitting in an 85 degree house for at least another week had I not called around. Everything with Watts fell into place so easily. We will definitely be using them for any future repairs and we also plan on setting up our annual services with them!
Such a great experience. super efficient and very thorough. I will definitely use this service again
Highly pleased with the work performed by your employees. Keenan and Dakota were extremely efficient, thorough and professional in installing a new water heater into a very tight space. They are wonderful representatives of your company. Also, happy to see that they wore masks.
Very professional. I enjoyed how helpful they were answering my questions and even taught me some things about my fireplace!
We hired Watts to come out and change out water heater. Ours wasnt broken just old and needed an upgrade. There was an issue right from the get go but what Im super impressed with was how they handled it. They were professional, kind, and quick to resolve the problem. The most impressive thing... we got a hand written card from the owners with a gift card for dinner! I would refer Watts to anyone anytime. They definitely went above and beyond!
Great experience with these guys. We needed maintenance but also had a leak issue and they came out within a short window of time. Bubba was professional and took care of all our concerns. He also made some important recommendations, taking the time to answer all our questions. Very pleased with the visit!
Installation of gas fireplace. The whole process was smooth, timely dith great customer service. Will use Watts again.
I was so impressed with Watts. My son suffers from respiratory issues due to down syndrome and I couldnt find filters for my home after the wildfires. I was in a panic when I saw their Facebook post about having filters in stock. I called first thing in the morning and Mckenzie was able to help me figure out what size I needed and also said watts could deliver them out to molalla. Jordan dropped them off at my house after work and even help me install them.
TerrificBubba and Assoc. Did a wonderful jobAnswer Ed the call when otherHeating & Cooling places wouldnt.
Adam was very friendly and took care of my request very quickly. He’s very knowledgeable and I’d recommend Watts to everyone!
We had a wildfire near our town. Many homes suffered smoke damage and finding filters was nearly impossible. This business took several orders over the phone and came to our town to deliver them. Very happy with their service and will definitely be using them for my future needs!
We selected Watts to replace our old furnace, AC, and thermostat. From the initial bid, through scheduling, and instalation, it was a pleasure working with the Watts staff. A very professional team. I would recommend this company to family and friends.
Working with a property management company I dispatch vendors daily, and Sam at Watts is my favorite person to send work orders to. She is so speedy and friendly, she makes the whole process a breeze. Sam is super responsive and just a delight to talk to. Watts is full of helpful, reliable, and knowledgeable people who are great to have on the case.
We called Watts on a Tuesday afternoon, they came out the next day and fixed our AC unit with 1 simple part! We thought the system was down for the count for being 30 years old! We are more than satisfied and we will call when it finally calls it QUITS! We all thank you from Portland Road and Driveway Co., Inc.
Keenan and Andrew from Watts did a fabulous job moving a gas line for me to accommodate the installation of a new kitchen range. They were a joy to have do the work. Their knowledge and skill was awesome and their customer service was over the top!Also, Sam and Mackenzie went beyond my expectations to set up the service for me. Id recommend Watts Heating and Cooling to anyone.Wayne S.Portland
Luke and Francisco provided excellent service and worked very quickly and efficiently. I enjoyed talking with them and learning from them about how the system I have installed works. Thanks for the great service!
We have been using Watts Heating & Cooling for several years and have never been disappointed. Every time we have had a problem with our system they have done everything to accommodate us. Everyone from the office staff (like Sam and Mackenzie) are so friendly and helpful. We just had to have our old furnace replaced and we felt more than confident calling Watts. Again everyone from Barry (sales) to Keenan and Andrew (Install) we’re so knowledgeable and professional and on time😀We just feel so blessed to have been referred to them and feel like they are family! Thanks to all of you for being there we appreciate you.
Adam did a great job fixing my gas fireplace and he even took the time to explain everything to me. I would call on them again!
I recently texted Watts to inquire about whole house air purifiers and got a reply within minutes. I asked a multitude of questions that were answered to my satisfaction. Asked more questions, got more good answers until final question was referred to another team member for more detail. No surprise I was called back promptly. Watts does indeed install Reme Halo LED air purifiers and was able to provide a unit which they installed during an already scheduled air conditioner maintenance service.Bottom line: My inquiry was attended to quickly. Follow up phone calls confirmed availability and scheduled appointment. Pricing was less than anticipated (researched other options to compare cost). Installation was performed efficiently by masked & gloved friendly technician. System operates as detailed and will be maintained by Watts Heating & Cooling as necessaryI continue to be amazed by the superior knowledge of professional and friendly staff. Response times are great and commitment to quality work is refreshing.A great big THANK YOU to McKenzie, Luke, Adam, Lisa and anyone else I overlooked from an always pleased customer!
Sam in the home office was knowledgeable helpful and efficient. She answered the phone promptly and answered my questions without hesitation. She was the fifth heating and cooling company that I had called this morning. The only reason I scheduled the appointment with Watts was that Sam could answer my questions. She is knowledgeable and efficient. Adam arrived at our house within 30 minutes of talking to Sam . The two of them make a great team. Adam was prompt, personable and knowledgeable. Adam replaced several rotten hoses that were leaking water and flooding our basement floor. After a tune-up and several hoses being replaced our old gas furnace is working great. We will definitely use Watts Heating and cooling again. Thank you to Adam and Sam. With appreciation, Jill
Weve been a customer of Watts for over 15 years and are always pleased with their services. Watts thorough and professional service always gives peace of mind when we call on them for routine maintenance or emergency service.
Very professional. Let me know the quick fix and wha was coming down the line. Gave me options
Very impressed with the entire Watts team. I got a call back from Mackenzie to schedule the same day that I called. I met with the owner, Loren for the quote which was scheduled quickly and went smoothly. Keenan and Andrew came out to install a new gas line. They were prompt and courteous and provided a seamless installation and service. I would definitely recommend Watts heating and cooling to anyone.
YOU WILL NOT BE DISAPPOINTED!! We have been working with Watts for years at our business and they have always provided us with incredible service. We needed a new unit for our business and we dont own our building....Loren the owner recommended to the building owner what needed to change in order to compliment our stores needs. And he did just that!! We received new units and quickly!! Then when we were learning the system, they sent out team members to help us navigate!! From scheduling, to service, to installation they are top notch and you shouldnt hire anyone else for your heating and cooling needs!!!
Luke was very friendly and professional; quickly diagnosed the problem and had the solution ready to go in minutes. His installation and explanation were top-notch, and I would recommend him and Watts Heating & Cooling to anyone. VERY good value for the money.
Luke and co-worker came to repair our aging a/c unit that was not cooling to temp. They replaced air filter in furnace, repaired and did video documentation of their service to send me for future reference on what was done and what we talked about. Super thrilled with the service, they both also observed covid guidelines. Will definitely be calling them in the near future for new furnace/air conditioner units. Thank you!
The technician that came out today was very professional, knowledgeable, and friendly. Got here earlier, but placed a phone call an hour before stating he was going to be early. Arrived, serviced our furnace, and provided positive feedback. Highly recommend this company we’ve used for years.
Luke is so positive and enthusiastic about serving his clients. We’ve used Watts for years and have always been pleased.
Great service, ask Sam ( very nice lady ) to dispatch Luke as the service tech . He is the best, my dogs even liked him, and his helper. I would recommend Watts Heating and Cooling to everyone. Thanks again !
This company is amazing. I would recommend first and for most to anyone. They are very professional and their customer service is one of a kind. Thank you Luke (service manager) for all your help and making sure we knew step by step what was going on, why, and needed to be done to resolve the issue.
My parents 27 years old furnace failed so I called Watts. The entire process was seamless from Barry coming out for a quote, the office setting up an appointment, and the technicians Keenan and Andrew doing an outstanding job on the install. They were all very professional and friendly. I would definitely recommend Watts to family and friends. THANK YOU Watts!!!
Really like having the same person service our heat pump and furnace. Luke is very knowledgeable and is always willing to answer any questions. He gets the job done and we trust his opinion. We had some bad work done in the past with other companies and Luke fixed everything for us. We will continue to use watts heating and cooling in the future.
Watt’s Heating and Cooling was highly recommended and we see why! They were professional, punctual, walked us through each step, and provided us with quality equipment and customer service! We purchased a new furnace with them and will continue using them for annual service maintenance! They were there when we needed them most! Thank you SO much!
Watt’s installed our AC unit. They were very friendly, professional, and quick. We have loved our new unit. Thanks Watt’s!
We called Wednesday evening late and were able to get an appointment for Friday morning. The tech was early even! He was great about communication and letting us know what he thought the problem was and short term vs long term fixes and prices.We were very pleased with Watts Heating and Cooling and plan to use them again.
Watts Heating & Cooling was prompt and professional as well as informative. They went above and beyond to provide details about potential/imminent problems with our heater so that we could pass the information on to our landlord.
WATTS provided customer service which was extraordinary. They personally delivered my HVAC air filters during the west coast wildfires when they were very difficult to find. THANK YOU.
Install team was amazing and professional. They kept us informed. Treated our home with great care and tons of problem solving!
I called Monday morning after my AC quit working, with the hot weather I was figuring it would take a week to get someone out, and to my surprise they fit me in at 11am the following morning, the tech bubba showed up on time, called before hand, came in, diagnosed the issue, gave me options for repairs, as well as all of the information he could to help me make an educated decision on which route to go, then made the repairs on the spot. I could not be any happier with watts, I will definitely use them in the future, as well as refer anyone I can to them. Absolutely great service, and very fair on price!