Enjoyed shopping at Publix in Orange Park Florida. Was happy for that to be a replacement to Martins. Bogo heaven
Very welcoming. Every employee treated me like a Queen. Found some great deals there. I got 4 boxes of Driscoll’s raspberries for $5. Their Spicy Tiger Roll Tempura Shrimp was super!
Clean, and inviting. I have not done any grocery shopping here, but their meals are tasty, especially the Chinese meals. It is prepared right in front of you, and it is as good as a meal in any restaurant. Also their sushi, ( the one without raw food) is to die for. I have had their soup, and did not like the tortilla soup. It was bland, so salt. Ate it with some free crackers to keep from throwing it away, and it did the trick. There is an eating area where you can relax and enjoy your meal in peace. You dont have to buy anything to sit there. Very great concept. There are gloves to wear when you want to serve yourself. . Will post pics soon
Let me start this off by saying that Publix has kept this location very clean, presentable and always has an exceptionally helpful and friendly staff available to insure that we have the best possible shopping experience. The reason for my 3 rating is simple. The last several trips Ive made to this location they were either out of stock or didnt stock the products that I was looking for. Again, a very simple reason. But, with that said, I love the store and hold out hope theyll address some of these out of stock issues and possibly even work on diversifying their product line and giving us a little more choice 👍
Its a nice clean store but is priced high in my mind. Broke down and purchased a container of tiramisu which looked delicious but was not what I expected. Ladyfingers must have been in coffee too long and I thought it would be softer and maybe sweeter. Also bought slice of strawberry cake with cream cheese frosting and enjoyed it very much. Even bought another slice another day. May try chocolate next. Nice folks. Like store brand individual oatmeal variety pack. It includes a banana flavor which I have never had. It was good a d I only like fresh bananas. I go for that, tea, fresh corn, and delicious Public brand butter.
The store is well organized with very friendly staff. The food in the deli is amazing. With that being said, adios Kroger.
Best cold sub shop in this area. They are willing to make special request subs.
This Publix is like all the rest, neat clean and fully stocked. And the associates are very friendly, helpful. I can generally find things there that I cant anywhere else. That includes everyday items for your home and kitchen too.
Really clean, bright and friendly. A little more than I paid back in Maryland, but worth it
My review is specifically for the deli, Ive used this location a few times to grab a sub for lunch. They always seem to be on the struggle bus! I dont order anything out of the ordinary, yet they have to go cut it. They are always out of something. And they always seem to be frantically trying to catch up although theres no customers in line. I would like to give the benefit of the doubt and say its COVID-19 related, but other locations dont seem to be having the difficulties this one is. If youre looking for your typical expectation of a Publix deli counter, go to another location.
I always enjoy publics which I am from Florida is from Florida so this public is always nice cleanis And helpful as always publics is
The store was very clean and well stocked. The people were very helpful and friendly.
Do not like this location felt like I was having a hole stared right through me everytime this one employee came out to collect 1 cart
Always loved Publix for their variety, friendliness by their cashiers and staff and off course love all of their hot foods and bakery.
Very clean and organized..prices are a little steep but customer service is top notch
Always friendly. Easy to find what you need but more pricey than Food Lion.
Clean and good steaks. I buy my meats here cuz they are better quality than most stores
Store was very clean and organized. Also all associates are very friendly and helpful.
Clean carts after each customer use! Store is extremely clean, associates always ready to assist you with anything you need! My favorite place to shop!
Love these stores...deli counter a bit slow but...still a great market.
We had the bakery manager, Chelsea, make us an emergency wedding cake in 45 mins. Our original cake fell apart right before the wedding. She came through and saved the day with a phenomenal cake decorated beautifully. You can always depend on Publix. She deserves a raise!
The level of friendliness rivals Wegmans. Since COVID, I feel Wegmans has lost some of their personal touch. Definitely not this establishment. They bag your groceries, and dont charge you for the bags, unlike Wegmans. They offer to bring your groceries to your car. Their catering is affordable, and Ive used it several times. Even their pharmacy helped me and my wife once when a chicken Pox vaccine wasnt available, and we couldnt find it anywhere. They found one at their other location and even called it in for us. Great overall service and hospitality.
I wanted to give this one 5 star rating for the friendliness shown by the associates all over the place.Recently, I’ve bought rx bars from this place. I got rashes all over my body after having one. Had to take anti histamine and that night was horrible.Following day, I’ve seen the other RX bar which had expiry date on dec, 2020I’ve purchased in June 2021.I immediately went to Publix to speak to a manger. Instead of apologizing, he gave me the following reply - “around the world, there are no grocery stores where u can’t find unexpired products. We can’t check each and every product. I can give u refund for the bar”He really doesn’t care about customer relation and he was very rude. I don’t wish but If someone close to him gets affected because of expiry, then he might realize the imp of checking expiry products.I can accept one week or one month expiry product in stock. But having six months expired product on stock is totally unacceptable.I completely lost trust on Publix with this incident. Sorry to say this.
I had an excellent shopping experience and enjoyed interacting with the employees and other customers!
Found short socks for my Mom so I was happy, didnt buy any groceries
I love this store but recently i have been having an issue at the sushi bar. there used to be a young lady who could understand what i wanted and made it well every time. now there is a young guy there and i dont want to be insensitive but the language barrier seems to be too much to overcome. all im asking for is a roll that is already on the menu but since avocados dont agree with me, i try to get cream cheese instead. i have tried multiple times with the young guy but he either leaves something out or just doesnt make the roll all together. i hope they get someone new soon. UPDATE: I am updating to change my review to one star. I went back today and they had someone who could understand me perfectly but overcharged me. When i asked for the described roll he help up and price tag that said Ultimate Sampler $14.99.... I will not attempt to get sushi from this Publix anymore.
Incredible customer service and phenomenal staff throughout the store. Sets the gold standard for grocers everywhere
Great place for all kinds of shopping. It has become my Goto place for Cakes. Got my Covid Vaccine here.
Awesome store. Very clean. Lots of great produce. Adorable small carts for the kids.
Very clean! Great customer service. Wide array of everything you want and need!!
Great selection of steaks and seafood as always.
Well stocked, fresh and competitively priced. Ths staff was SUPER friendly and courteous!!
Organized goods. Good friendly staff
Publix is AWESOME! Wonderful layout, superb staff, and neat, clean aisles!
Its a very clean store but comparing prices to Kroger, Publix is more expensive.I shop for the bo/go free deals.
Everything I need in a grocery store. Clean and a very nice staff.
Fresh fruit and vegetables, and a great selection of wines!
The bakery is the best around.
Publix is always great. Best service in town
Awesome! Good foreign foods.
It took me awhile to add publix to my shopping circle. I hope that they can survive long term in the Richmond market.
This store is the best. The employees are nice helpful as well as mannerable and to top it off the Manager David Shier is the greatest ever. I am a big fresca lover, and this man went out of his way to make sure I had fresca in my cupboard. I dont know where he got it from but he came through. I am totally sold out to this store because of the caring combination of both staff and management. AWSOME AWSOME AWSOME !!!!!!!!!!.
I like Publix. Its a nice store with some good deals. I just got chicken breast packages for buy 1get 1. Love those kinds of deals!
Always a nice visit from the produce to the overall atmosphere. The employees are always so friendly and helpful. :-)
Always love shopping here
I love this store 39 clean always Sanitary salad bars my best
I went there looking for a sandwich without meat for lunch. Of all the different sandwiches for sale, they had only one type.
Its a grocery store. Staff is friendly enough and theres food and beer/wine. What more do you want?
Better service and looks than most stores Ive seen. Tidy and clean. Plenty to choose from. Friendly workers too
Always a joy to shop in this very clean store
First time there, Im from out of town and I could not believe excellent service that I received
Found black truffle sea salt for a reasonable price and the special cereal that my husband likes. Did not like their self checkout
Not only was the customer service impeccable the product that I purchased was outstanding
Great customer service.
Good service clean good variety
What a beautiful store. Bright, clean, & helpful employees. Well stocked. Didnt see a coffee bar, but they do sell package and instant coffee. Outdoor seating area. Instacart available. I would recommend them.
The manager that is an african american is a very nice man. Very helpful
Love shopping at Publix! Always helpful and excellent quality food.
Nice place and team worker
Ive been there and all of the employees recognize me now! They call me a regular!
Excellent. Found things i could not find elsewhere. Great people. Store manager was extra nice and helpful.
One of my favorite locations
Very nice...
My old favorite from Florida. Well stocked
This location just opened up near me and Im so thrilled! My husband and I received deluxe treatment during our entire shopping experience. Sample stations everywhere and friendly, personable staff. We were informed on the quality and freshness of the meat selection by the meat department manager Chris and a lady in produce picked the best cantaloupe for us. The best of all was Al in the bakery department, shes normally from the Short Pump Crossing location, she helped us determine the best cake for my birthday party. What a great experience! My new store.
I love this Publix. Very friendly staff, clean, and I can always find what I need!
Publix is ok.
Helpful and friendly staff.
Great grocery store
Quick in and out and was able to find what I needed.
Extremely clean and well organized. Reminds me of when Ukrops had their stores.
Stopped in to grab a plate for lunch and the pot roast, greens and mashed potatoes were great!!!!
Great place to get cakes
Very clean store. Prices are higher than most.
Clean and friendly staff. The butcher are super helpful and cuts the whole chicken or meats as desired.
Over priced, good customer servoce.
Very nice store and very helpful & friendly employees + we love the fresh sushi
Best subs
It was nice
A very clean and organized grocery store with help for employees and delicious items!!! You still must watch your pricing, but it is recommended that you calm and shop at one of them at least twice.
I am very pleased that they have opened here - Ive been three times so far and every trip was a pleasure. The store is well laid out and very open feeling, and everyone who works there has been extremely pleasant.EDIT: Wanted to add praise for the produce department--very well stocked and cared for. Kudos to the guy who agreed with me that the two remaining Hanover tomatoes Tuesday morning were poor--he removed them from sale! Plenty of those beauties in now!
Very clean and organized
Nice store, always clean, great service
This is a new Publix. It is clean, wide aisles.They have a few BOGOs this week
Favorite publix location
Very clean super friendly staff great selection of clean vegetables and fruit.
Good quality products
Amazing a young man even gave my kud a coloring page and crayons!
Customer service was fantastic!
I spent almost $8 in deli meat, country ham, and it was dried on one side. Literally hard. Obviously old. Very disappointed!
Clean and well stocked.
Always a great time.
Great prices, terrific employees, and amazing customer service! They help you with whatever you need no questions asked whether its taking groceries to your car and unloading them, or trying to find an item in the store, or trying to get fresh fruits or vegetables when whats on display is not desirable. That last one actually happened to me on my last visit, all the mandarin oranges were no good. One of the employees, I didnt get his name unfortunately, was sure to help find me a bag that was fresh. Afterwards he made sure all items were pulled and replaced with fresh mandarins! Now I dont know about you but I have never been to a grocery store, whether its Walmart or food Lion or your local grocer, that stops what theyre doing to assist a shopper and actually takes pride in the items out on display for purchase. If I could give them 10 stars I would because I have never been disappointed when I come to shop at Publix!
Everyone there is helpful. The store is very clean.
Very clean, bright and cheerful store with great customer service. Not the cheapest but has high quality items. Especially their deli and bakery.
Outstanding. Cleanest store Ive ever shopped in. Fully stocked. Meat market somewhat over priced.
Just a really nice grocery store use to shop here all the time in florida and its surreal to see it here in richmond
Ok
Clean store - it almost sparkles. Good prepared foods as well as good selection of groceries. Friendly clerks.
It is the newest Publix near our house. Super clean.Customer service 5 stars.No one offer to take my bags out. Nice super market!