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Maryland Locksmith
8 Aquahart Rd, Glen Burnie, MD 21061, United States
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Maryland Locksmith
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Jo
Review №1

I just wanted to share my experience with Maryland Locksmith. I had called to get an estimate to change some locks for my company. When I called I spoke with Chris, and he was so helpful and responsive to our needs. He also suggested that in order to save me money that the locks can be re-keyed instead of changed. They dispatched Tim to my location, and he was so polite and professional. Not to mention that he did the job in record time. I was really impressed with their level of service, and will definitely use them again in the future.

T
Review №2

I lost my key fob and my push to start Hyundai was stranded in the airport parking lot. Josh and the team at Maryland Locksmith were able to provide options on getting a new fob and program the fob to work with my car. Im very appreciative!!

T
Review №3

I go here for all my keys now. Its a lot easier than making them at a kiosk and finding out they dont work when you get home. Decent prices, professional service.

Je
Review №4

It took 2 hours to get my car remote programmed, which was avoidable if one of their more technically strong guys had intervened in the process sooner. The long wait was made worse because no one bothered to let me know what was causing the delay and because the guy who was actually able to do the programming took his lunch break after I had already been waiting 1.5 hours. Ultimately, he did the job in 15 minutes. So, I was there 2 hours waiting for a 15 minute job. Regardless, I’m rating them a 3 for the expertise of a few and because I observed that others were very tenacious when helping other customers.

Ba
Review №5

I had a great feeling about this company from others’ reviews and I was not disappointed! From my first informative conversation with the manager, I was totally impressed. Tim let me know when he was on his way. He was very professional, courteous, and knowledgeable. In addition to changing out our locks, he also took apart a screen door handle/lock to fix a sticking problem we had. All companies should be this great to deal with. Thank you Tim for your wonderful service!

Da
Review №6

Went there June 8 for them to repair my ignition cylinder. After about 20 minutes they called and said the problem was fixed. They said the cut a new key that fixed the issue and was charged $85. After I left it had the same issue. Was told to take it back on Monday June 14. They finally repaired the ignition cylinder and was charged another $125. And was not refunded my $85 for their failed attempt. While they are good, they will rip you off before getting the job done correctly.

Ca
Review №7

Great experience with programming a keyless entry fob for my vehicle. SO much less expensive than the dealership and the staff were cheerful and professional. Helpful that they have open hours on a Saturday too!Will definitely be back. Thank you, Dave and Rick!

El
Review №8

Very quick service, great prices and great quality. I had to replace a vehicle key, and 2 keys for locking pins. After trying all of them, I was 100% satisfied. I had an issue with the locking mechanism on one of my locking pins, and they helped me fix it. I highly recommend this company!

Ju
Review №9

Did a great job. Some of the keys they copied for me didnt work but when I came back and told them they fixed all of them for me for free.

Re
Review №10

Amazing customer service, they are very professional. I worked with Justin Eastman, he was fast polite and very professional. I’ve dealt with plenty locksmith in the past but I would recommend Maryland Locksmith at the top of my list.

M
Review №11

I had a 110+ year old lock in a cabinet I was refinishing. Not having the lock in the cabinet left a huge hole. It took over a month for them to get it, and each time we went in to check the progress everybody knew which lock we were asking about. I was so thankful they were willing to continue working on it, rather than saying there was nothing they could do.

Ma
Review №12

Our company has hired Maryland Locksmith multiple times. They are responsive, skilled, and cost-effective. Yesterday I had to call for something that turned out to be a quick fix. Eddie arrived within 20 minutes (as promised), identified the problem, and said there would be NO CHARGE. He was personable and of course, helpful. Were grateful to have Maryland Locksmith as part of our network of support.

Be
Review №13

I called the shop with a general question about replacing a key. The sales representative was very straight forward with what they could do. I went to the store and they were able to repair my key. I’m super impressed I was in and out quickly . The men here know what they are doing and they”ll even make a few jokes so you aren’t just starring at the 1000+ keys all over the store . I highly recommend

Sh
Review №14

I was looking for a small safe to mount in my truck. Lars was extremely helpful and explained each option throughly. Great place with a lot of options in home door locks to massive safes for businesses. Everyone was very nice and i highly recommended them! Thanks Lars!!! 😀

Ka
Review №15

Stopped in to re-key a few new locks. This shop has everything and the service was fast, friendly, and reasonable. Parking a little tough but worth it.

Ma
Review №16

Best Service Ive received ever from any contractor! My front door finger latch stopped working. I called in and Tonya answered. I texted her pictures and she worked diligently to find me a replacement while working with the technician Rich on if repair was possible. I was expecting an thousand dollar or more replacement, but they were able to fix the old lock with not much more than the minimum service fee. Unbeatable service and saved me money. How often does that happen? - Not often that Ive experienced. I will use Maryland Locksmith for life and highly recommend them!

Br
Review №17

Tim was very professional and courteous. Pleased with the work.

Ja
Review №18

From my initial call to discuss rekeying locks at my new home to my final transaction the process was seamless. Everybody that I spoke/worked with was incredibly kind, helpful, and easy to work with. The value for a technician to come to my house and rekey as well as replace several locks is unbeatable. I will be doing all business through Maryland Locksmith, Inc. from now on.

Ca
Review №19

Eddie arrived on time and did an excellent job replacing some hardware on my front door and getting me back into my shed, after losing the key. This company is fair and honest, and I would recommend them to anyone!

Jo
Review №20

I used Maryland Locksmith to program a replacement key fob for our 2015 Subaru. The staff was friendly and helpful. The process only took about 10 minutes and the price was very reasonable. Would definitely recommend this business.

Br
Review №21

I brought it some locks that needed to match my original truck key and the people at Maryland locksmith were able to do it in a timely fashion and they were very professional. I will definitely be doing business with them again! Support your local businesses

Al
Review №22

Eddie was the representative that came to our rescue when I lost my only key to my car! He was kind and efficient & was able to program a new key for my Mazda 3. Thanks again, Eddie! Youre the best!

Br
Review №23

Had a fancy subaru valet key to get cut. They handled it in 10 minutes for a good price. Solid guys, solid work.

Er
Review №24

Went in to get my key fob cut. Service was fast and professional.

Tr
Review №25

Very knowledgeable good service great people to work with highly recommend anyone to come visit their shop or give them a call

su
Review №26

I was stuck in front of my house . Tim and Edward help us to get in my house. Really hard job but they did great result. Thank you again and very kindly and smile service.Definitely recommendation to someone like us..Thank you again tim and edward!!

Kr
Review №27

I didnt know they did key fob batteries and auto zone wouldnt help. They directed me over here and were so helpful. When at first they thought they didnt have the battery in stock I was going to try somewhere else, they opened the mail and the batteries had arrived. The employee ran outside to stop me and then still were able to completely ran ! care of it for me. So helpful. In and out in about 5 minutes. Thank you Josh for all your help! I will be back!

Ma
Review №28

Great employees and quick! Got my a spare key for my car cut and programmed and was in and out in 30 mins! Highly recommend

Ch
Review №29

Had a Key-fob cut & programmed ($40 for 1 key) Since I had to go to the JEEP dealer to get the 4 digit skim code,It took a couple of trips before it got done. I was still more than happy with the professional service and reasonable fee for the service. Ill definitely come back in the future. I took 1 star off for having to make a special trip to the dealer after being sent away the day before and wasnt told to get the code before coming back

Ru
Review №30

Ive been doing business with Maryland Locksmith for 30 years. Today, for the first time, I had a problem. I was not a happy camper. But they went above and beyond to make it up to me, and that is the mark of a true professional. Sometimes things happen, but they made it right. I will continue to do business with them, and I would recommend them to anyone.

Br
Review №31

No-nonsense kind of place.Small business, great place to get keys made.They are efficient and normally pretty quick.Its always a joy to hear a veteran of the work force talk whimsically about his retirement thats coming up right around the corner.. the kid they were training....he needs some customer care training.

LE
Review №32

I had the best service provided here.I cane to purchase a spare key for my sons Acura Rsx and they went the extra mile to order a key fob that that i was interested in that they didnt have in stock and called promptly to let me know when it came in they were quick with the service needed to program the key and key fob. They are a family owned business and honest caring people . Come to them if you want your work done correctly aand done with honesty and a 😃

Em
Review №33

I called Maryland Locksmith before they opened this morning because I broke my key out of the shell and needed to replace my key ASAP. I was unable to start my car so Laurie rescued me, took me to the shop to get my key cut and replaced, and back to my car. I was so impressed by how kind the entire staff was and how quickly I was able to get a replacement key. I could tell they really care about their customers and could not have been happier with their service!

Ad
Review №34

Eddie came out and he was very nice and got us in right away. He was very professional and did a great job.

So
Review №35

Just got a duplicate ignition key for my toyota car done there. Nice and quick experience! Will recommend this place to anyone!

ke
Review №36

Friendly, helpful, very accommodating. They dont guess, they know.

Al
Review №37

This place is amazing, they have excellent costumer service and your key will be ready in less that 2 minutes

Mi
Review №38

I recently bought a car that only came with one key fob, Maryland Locksmith was able to provide me with a lower cost alternative formy spare fob and provided an excellent customer experience.

Tr
Review №39

I highly recommend Maryland Locksmith.I needed a car remote programmed. You wouldnt think it would be that hard, but dealerships wanted an exorbitant amount. Other locksmiths wouldnt even call me back or wouldnt give me a quote without me coming in or them coming to me (with an upfront fee and no guarantee that they could program the remote).In stark contrast, I had a helpful e-mail exchange with Maryland Locksmith, and when I came in to get the remote programmed, the staff were courteous and helpful. On top of that, the cost was extremely reasonable.

Av
Review №40

Called for our business Cherokee Nation Strategic Programs, called 10 others before we found Eddie from Maryland Locksmith, he was profession and honest and they use quality materials and explain each step of the job. I would never call any else for lock and key service.

Mo
Review №41

Place is great, they made keys to my truck after I lost them. The technician really knew what he was doing and he came out the same day I called.

Sc
Review №42

Fast, friendly, and honest. I needed a car key cut and programmed and Maryland Locksmith easily gave me the best price compared to the dealership and competitors. Rich and the rest of the staff were helpful and got it done correctly the first time. I will definitely use them again for any locksmithing needs.

Da
Review №43

Went to get a couple of keys programmed. It was 15 minutes before they closed and the guy wouldnt do it. Said it took 15 or 20 minutes to do. Heaven forbid he stay a couple of minutes past closing to help someone. Guess they dont need the money or care about customer satisfaction. Plus Im Army and was in uniform, not that he cared. Guess Ill take my business elsewhere and they can get my money.

Ha
Review №44

I called this locksmith service on a Friday night after myself and my coworkers tried to unlock our trailer and the key snapped off into the padlock. We are musicians/travel for music to make a living so the trailer is essential to us for storing our equipment and making sure it gets to our destinations safely. When I called Maryland Locksmith, a woman answered and told us she was sending someone out right away. She told me to wait by my phone because she was going to call me right back. A half hour goes by and we hear nothing. So we call her back, she claims she is “getting her truck to come to us.” Almost two hours later there is still no sign of her, no phone call or anything. We collectively called her back 10 times, every time being sent straight to voicemail. She never showed up, never called, and essentially left us there to our own devices. We are not local to Maryland, and had a 4 hour drive home. Every other locksmith in the area was closed. Good thing we have a few handymen on our crew, who had to go to ridiculous lengths to get this trailer open due to this company’s lack of care and responsibility . All in all, if you like being abandoned in the rain, or empty promises, call this locksmith.

Vi
Review №45

Quick service and knowledgeable staff. Had me in and out in a jiffy. Thanks

em
Review №46

Shopped around for car key copies and they had the best prices in Anne Arundel. Friendly workers and great selection.

An
Review №47

Quick and efficient. Fixed my jammed ignition for my car, cut 2 new keys and everything is working as intended now!

ch
Review №48

I gave them five stars but the been holding five stars for a long time

TX
Review №49

Waited three hours after being told it should take under an hour to get there. They told me they could only give me a $10 discount, but at least the driver was more reasonable.

La
Review №50

Their team went far over and beyond in terms of customer serviceincluding day of service, accommodating changing plans, follow up on details, and seeing that everything went well. I cant say enough about their response time, politeness, and PRICE! Best customer service experience I have had in many years!

Yo
Review №51

Good service and good prices. Very professional service. Highly recommended .

We
Review №52

Eric was wonderful! Came out quickly on a Sunday in an absolute downpour to help me! He traveled from Geln Burnie all the way to Mount Airy!! Very pleasant and got the job done quickly! Thanks Eric!

Ca
Review №53

Called at 11:15 PM. They arrive shortly there after and unlocked the door immediately. Would not hesitate to contact them again.

Er
Review №54

Came in with a lock needed as a example on a Thursday told will look into and call us back on Friday. No call called twice on Monday told both times will look into and call you back. NO CALL of course, called again on Tuesday told on back order asked why you cant call us back and told we dont have the phones onsite yet answered from site Friday,Monday & Tuesday. Service one step below poor .

He
Review №55

Eddie Witles came to my business to simply attach a lockbox and dismantle the electronic lock. He was wonderfully efficient, clean, knowledgeable and polite. Good manners are so nice to see these days. Eddie was such a bright shiny smart and sweet person. Maryland Locksmith is blessed to have him!

Ps
Review №56

Our key was stuck inside the lock and Eddy, a very professional and courteous technician, arrived 10 minutes early and was able to remove the key and tighten our door knob.There is a $100 service fee along with $90 labor. Based on the work done, my husband was not happy with the price and felt ripped off.Suggestion: call ahead and ask how much their service fee is. We have learned our lesson and if it is something you can do, it is not worth shelling out so much money on something that is not urgent.

sh
Review №57

Got a key made for our keyed alike RV. Worked on first try, no complaints.

K
Review №58

I needed to rekey my locks and called them to schedule a day. They promised a call back the same day to schedule something but they never called. I wouldnt want to do business with a company who cant even call a person back. I also dont understand why the appointment couldnt be set at the time of my call.

J
Review №59

They claim to have 24/7 emergency service but that is a complete lie. They don’t answer their phone during off hours and voicemail is full so they obviously do not care about customers or having a respected company. DO NOT USE THEM!!

Ch
Review №60

They seem to always have the odd ball parts I need. If you need a part, they probably have it. Go check them out!

Au
Review №61

Fair pricing and fast service. The locksmith was polite and made several duplicate keys in under ten minutes including a car key. They seem sturdier than your typical Walmart Minutekey machine copy.

Ci
Review №62

REAL locksmiths! They can make any key! Cool place with lots of old locks and great guys that know what theyre doing!

Br
Review №63

Extremely happy customer, thanks again

Wi
Review №64

This place has it all, lockwise. The guys know everything and they can help you with anything. If they dont have it, you dont need it.

Ro
Review №65

There key worked really good

Le
Review №66

Been around for years, very dependable.

Jo
Review №67

Great friendly service at a reasonable price. Check here before you check anywhere else.

Ja
Review №68

Fast and Efficient. Definitely recommend

Mi
Review №69

Friendly and helpful customer service.

Ji
Review №70

Lots of attitude from the Know-it-all tech. Couldnt even get into a wafer lock. Wasted numerous days of my precious time here.

Ro
Review №71

Great prices and great service 4 unusual keys that you cant get at your local hardware store

Ry
Review №72

I called in for an automobile re-key to take place at my house. They couldnt send anyone because only one person was at the shop all day. On a Saturday.

Fr
Review №73

They can do anything and have a very cool store. I get all my lock work here.

TM
Review №74

They work fast and it not a clone key they made me

La
Review №75

Great Traditional Locksmith with a storefront, not all the bogus locksmiths that pretend to have a location but do not.

De
Review №76

Excellent service and very reasonable.

Ju
Review №77

Well my sister had to get a key made with a chip set for a Nissan Altima 2000 paid $200 cash and the key worked the 1st 20 min then the guy left we made it to the gas station then filled up then the car didnt start anymore after that. Then we kept calling in, coming down to the store the guy wasnt ever in or duckin and dodgin and all we wanted was either another key made or our money back arw somwthing...hell we are even thinking about taking them to court thats u walked away with $200 off our money. so NO I dont recommend them at all.I would rate them ZERO but theres no option for that.Have a Bleased day

Sy
Review №78

These guys really know locks. If Id known the lock I was repairing was so niche, I would have come here first instead of wasting time at a big box store.

Ta
Review №79

Quick and Excellent service, guy who came and made me a new key was very friendly and likable. Price very fair in comparison to the other locksmiths I caledc

Ph
Review №80

Maryland Locksmith is a trustworthy business and great competitor. I recommend them.

An
Review №81

Great service. I use them for all lock and key service.

Mi
Review №82

This is my go to place when I cant find the right security lock solutions. Ive used their service to also re-key my locks several times.The place is small, dusty and old but staff is knowledgeable and helpful.They are expensive

Er
Review №83

Change time here said open 24 hrs and store said close at 5 pm 😑

NA
Review №84

Very professional and was quick.

Wa
Review №85

Excellent, highly recommend this place to anyone,guys are the real pros !

Ke
Review №86

Anything and everything to do with locks. The best in the business.

Ma
Review №87

Good work done but when making appointments the locksmith should honor the appointment given.The locksmith should show up during the allotted time given.I wasted two days sitting in the house.I would not use their service again.

Dr
Review №88

Locked my keys in my car trunk and called Maryland. They came out took care of my situation prompt and professionally after midnight.

Er
Review №89

Good service, well stocked

Ka
Review №90

Eddie got there in no time and was efficient.

Da
Review №91

Amazing, quick and perfect

Ar
Review №92

Had a broken key in front door lock and it only took him 10 minutes to get it out save me lots of money and having to rekey or buy all new locks for my house

st
Review №93

Guy is a RIP off charged 30 to cut a key that I brought in

An
Review №94

Great service

Cu
Review №95

In and out in 5 minutes new key in hand.

Al
Review №96

Great service.

Ta
Review №97

Had remote key made for my Honda accord paid 200...within a couple of weeks the key came loose and broke off

Ti
Review №98

Keys and lock

Ka
Review №99

Professional experts.

Information
14 Photos
99 Comments
4.4 Rating
  • Address:8 Aquahart Rd, Glen Burnie, MD 21061, United States
  • Site:https://marylandlocksmith.com/
  • Phone:+1 410-760-6000
Categories
  • Door supplier
  • Locksmith
  • Emergency locksmith service
  • Hardware store
  • Locks supplier
  • Safe & vault shop
  • Security system installer
  • Security system supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Closed
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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