SoloMon! The best man there. Needed tires on a hurry and on budget and He was very helpful. This is the best manager this location has had. Thank you very much. 100%better
Life savers! I was on a rush and no one could fix my tire, and thank G-d someone in a auto shop told me go check at Mavis. The tire was fixed within 20 minutes. Thank you Solomon! Professional and quick service! Highly recommended!
I was having an issue with my car on a Sunday, my husband took my car to Mavis. Solomon was very helpful and was able to have my car up and running by 5pm on Sunday. Highly recommend
I had a great experience! Solomon and Kastyl couldn’t have been more helpful and informative. The technicians replaced and aligned my tires within the time frame they had given me and everything ran effortlessly. Bonus is that tire price and labor were substantially less than dealer…a win-win.I’ll definitely be back for sure.
Solomon & Jayden were solid. They made sure my truck was running well and addressed my concerns professionally. Highly recommended - talk to Solomon, he will save you money!!!
Above and beyond. The kindness and service we received from Solomon and Jonathan was really wonderful. Our brand new tire was flat next day and we were completely taken care of at no extra charge. Very grateful! Highly recommend.
I went to get four new tires and had an awesome experience thanks to Solomon. I’m not very good with mechanical things about cars and he was patient and helped me so much with picking out tires ! Would fully recommend this place. Good rates!!!
Solomon was fantastic. Make sure you ask for him!! I was in and out of Mavis in less than 1 hour after identifying I only had a slow leak that could be plugged, rather than replacing the entire tire. From now on, I will use Mavis in Glen Cove for all of my car care needs!
The gentleman was very kind and helpful. They also went the extra step to also get my inspection done as well. It was so much appreciated and one less thing I had to worry about. Thanks guys and I will definitely spread the word.
Salomon was super helpful. I had two flat tires. He fixed them quickly. I would recommend anyone needing flat tires fixed quick and not be overcharged go see Salomon at Mavis!
Carlos the manager was great he fixed my tire at a reasonable price and was quick and efficient would deff recommend
Stopped in for an oil change and met Solomon at the front desk. What a pleasure. Well spoken and knowledgeable about the business. Had me in and out in no time at all. I will be back for sure.
I came in for a flat tire & sensor repair. The manager Solomon and his team, Kevin & Jayden were very helpful and professional. They figured out the problems and fixed my tires. They provided a great service. Would definitely recommend Mavis in Glen Cove for your tire needs.
Big thank you to Solomon! He helped me saved so much today. 100% recommend him.
Solomon at the front desk made sure I was taken care of . I’ve passed Mavis 1000 times and never gave it a thought. I figured an oil change would be a basic thing to test. 10/10 satisfied . Cheap too. Will come back
Solomon is super helpful and nice, Mavis always does a quick and trustworthy work
Solomon rocks!! Thanks for taking care of my tires!! Much appreciated!
Really amazing costumer service. Solomon, and everyone else I spoke to, was extremely helpful!! Will definitely be back.
Called and they were able to fit me in for a last minute oil change. Solomon was so helpful!
Highly recommended!! Solomon and his crew took care of my flat tires, and hooked me up with 4 new tires at a very reasonable price. It’s my go to spot for all of my car needs.
Ordered a tire through them and made an appointment. It took over two hours to get my tire changed and no one seemed to care. Plus dont let the name discount fool you, prices are just as expensive. Dont waste your time here.
I had a flat tire and thank goodness I was across the street from this location. Immediately upon arrival Jonathan took care of me and assured me that he would be able to take care of the problem one way or another. He was honest and told me it would be possible that the tire may not be reparable but he would do his best. Carlos, the manager and Jose the assistant manager were completely professional and made me feel comfortable in the store. They ascertained the problem and assured me that they could patch the tire and I would not have to purchase a new one which was great news! I was so impressed with the professionalism, the courtesy and the competency of the staff that I would absolutely go back there for any tire related needs. I highly recommend this location if you’re having an issue with a tire. I had previously gone here to fill my tire and was shown it had a screw in it anf they fixed it for me on the spot. So I have had 2 very positive experiences here. Please go there they are amazing!
Carlos runs the Mavis very efficiently great guy! Did an amazing job on my car !
Carlos at Glen Cove Mavis tire was very communicative and helpful, car was ready quickly… I will definitely recommend Mavis for your oil change or tire change needs to my friends coworkers near us… thanks guys!
Great place worker is very solom was great
From the very first call they brought my stress level to 0%. Kent took the car understood the factor as a father in Florida with a daughter in New York with a mechanical issue it’s a scary situation to say the least. He took the stigma of New York been abusive and expensive immediately. He relayed it to me give me an outstanding price set me up and talk me through the whole situation it made me feel comfortable to send a 19-year-old girl to the shop. He didn’t stop there the shop people Carlos and Jose they took over the situation they handled it like complete professionals communication was excellent and the cost did not change the owner everything that tent on the sales departmentHad offered.
As soon as I pulled in I was greeted by Solomon, he took care of my tire issue, and I was back on the road within minutes.Wonderful customer service from him.
Solomon was friendly and courteous, great attitude . He addressed my problem in a timely manner.
Solomon is amazing. Great prices! Will come again!
Amazing service from Solomon. Super nice and did a great job.
Both Solomon and Carlos Were Amazing!!! They make quick work of your car and have great customer service
I recently used this shop for service. Solomon was very helpful and very courteous.
Solomon is the man! He’s very personable and willing to work with you for scheduling!
Amazing staff. Quick service and reasonable pricing. Thank you!!!
Thank you to the whole staff and techs my car feels like new again and I have no more worries you guys rock!
Front desk is very helpful and friendly, It’s the best car service, It’s my favorite !!!Highly recommended !!!!
The team at this location are honest, reliable and professional; Carlos advised me of what I needed on my vehicle, so I went ahead and got front and rear brakes. They care about the safety of their customers. Thank you guy!!
Carlos was wonderful he helped so much and made the process easy as possible. Will definitely be going back to this location.
I get my tire at mavis the price is good and they work fast
The team is very attentive and work fast. Our new oil change spot!
I was quoted a price for 4 new snow tires which sounded a bit high but we are in the middle of moving out of state so I went with it. When I got there I was asked if I wanted an alignment. I said of course and then asked... wasn’t that in the price? He said no but you should have it done. Who puts on 4 new tires and doesn’t have the tires balanced and aligned? I assumed it was in the quote.l because the price was so high. The balancing of the tires were in that quote but that wasn’t mentioned either. So he preceded to charge me additionally for the alignment. These guys play a rigged game.Note worthy was the guy ahead of me was also quoted one price and charged more when he arrived. They were arguing about it while I stood there. It just looks like standard business practice at this establishment. Would not recommend Mavis Glen Cove to anyone.I read a few bad reviews here but thought I’d give them a shot. Bad move. They’re dishonest.
Solomon was very professional. Great service!
The manager carlos was very helpful in telling me what my car needed and got my car riding like a new car definitely recommend coming to this store great price
Solomon is the most helpful, HONEST, and informative mechanic and employee here at the Glen Cove Mavis !!!
They set the gold standard for tires: friendly, prompt, expert --and inexpensive!
Soloman was very helpful and courteous.
Amazing service definitely will be back. Carlos was great very kind and helpful.
See Solomon. Treats you like family.
Very good service got me finished quickly
It was the worst experience I ever had! They did a tire rotation and broke one of the lug nuts and studs on my front passenger side Tire. They also did an oil change and forgot to put the oil cap back on there is now oil spilled all under the hood of my car because I didnt realize they didnt put the cap on drove it around like that for hours. It was July 3rd 2019 theyre closed on the 4th I have to wait till Friday July 5th dont have a car on my day off. Two very simple things and they managed to really mess it up make sure Ill be re-posting to let you know if they give me my money back fix the problem and offer anything as compensation Im also going to have to find out if any damage is done to the rest of the car if oil saturates under the hood
Carlos was very efficient and made me experience delightful, would definitely come back to this location.
Matt C was a delight very helpful, and super kind!!!!!
Very dishonest. they charged me for the tire and the installation, but when it arrived they didnt install it and they still charged me for the installation
Great service!! Ask for Carlos. Has a great attitude and very helpful!!
Solomon was extremely helpful this morning due to the fact that there was some confusion about my tire. He went above and beyond to help me and make sure I got my tire...
Really helpful the guy at the counter I forgot his name said he was the new manager and was very informative and knowledgeable and gave me a really good price and everything was done quick
Great service, would definitely recommend carlos was very helpful!!
Very good service thanks mavis of Glen cove .
Ive been going there for years, and have been very happy. Great bunch of guys there. I always recommend people to go there!
Great experience, helpful and knowledgeable
Guys did a fake alignment... Oh and they broke my sensor when they put on new tires.
Really good service will be going back
I called Mavis today and I was transferred to their call center. The gentleman who helped me was named Michael. He gave me a price quote on a set of four tires. Because Sears was offering a rebate which would cover the cost of balancing and installation, Mavis decided to price match. Mavis is around the corner so why not. I even decide to get tires for my SUV. Before ending the call I repeat the prices and ask if thats correct and I again ASK AGAIN if installation/balancing are included in that prices and Michael Confirms!I arrive at my local Mavis and the tires are installed/balanced. Upon pick up Im confronted with an inflated price, but they wont budge. I pay but this is not ok this is not fair! They tack on service fees, then only gave 50% off of the installation/ balancing. I call customer service and they say they cant locate the call but can locate the confirmation but the call is needed to confirm the veracity of my claim!Charging people INFLATED PRICES IS WRONG! DO NOT GO TO MAVIS!
They are helpful and very nice 👍👌😊
First time at this store and was impressed with their service, dropped my car in the morning and they took care of it, I noticed they had lots of other cars and customers and it looked hectic at times but they were professionals, my advisor Rashaud was nice and friendly and the other young guy, Kevin, was very kind too!
Thanks so much
Amazing place! Had a great deal on tire never before seen. New York Times was right about this place amazing! And Kevin the manager is the best help and very hands on!
First and foremost the customer service was very professional. I dropped my car off at 9am they were done with my upper control arms, and my alignment done within 3hrs . I recommend this place and I enjoy the air conditioning waiting area
Changed all 4 tires on my car 11 months ago. I was offered by the attendant the full extended warranty for a small extra fee. If i needed my tires replaced, the extended warranty would take care of it. Also, flat tires fixed for free on the spot.Surprise, surprise. Now that I need to use the purchased warranty, guess what? It doesn’t work like that sir, we still expect you to put your hands in your pockets and give us more of your hard earned money. They lied to me to get an extra $40, an now refuse to honor the deal.Shady. Dishonest. I will never give this company my business again.
Called to check to see if they could get me in for a quick oil change. Sure come right over, well get you right in. Got there 10 minutes later and the guy at the counter tells me he might be able to get me in an hour and a half to two hours later. When I told him I called ahead, he shrugged and looked me with real too bad attitude. Stay away and maybe theyll stop lying to their potential customers.
Not interested in doing business. I need it two new tires. Manager came out and said this is a two hours wait. No matter what you need. He wouldn’t even bother checking what I need. I went somewhere else even though they had a wait they were nice enough to check and advise what to get. So much nicer and they look like they can really used the business
Ive already called and expressed my frustrations with the Mavis service team. And they havent gave me a call back since November(its March 31st now).I was excited to come in to the new tire shop down the road from my home to buy snow tires on my vehicle that came with summer tires. I called to order the tires and I bought the better preforming tires in this list they had. I come in the next day to have them installed rotated and aligned(also bought the warranty) . My total perchance was $1200. After they started and told me a promise time of 2 hours, it took them 4 hours to get it done. I wasnt angry about the time even thought I was late for work, but when I drove the car to work I notice when I drove over small bumps that the tires would scrape in inside of my wheel well. If I drove up my drive way, it would scrape. I also notice my car would drive off to the right as though my alignment was off. And it was. I brought it back to the shop to see what they could do. And after aligning it after 4 tries, it still was off. Mind you my car was a new 2016 off the lot with no previous issues. I asked if I could exchange them and they told me to call a number, they dont do returns or exchanges. I called the number and was promised a call back multiple times to hear no solution to my issues. Im out $1200 and frustrated beyond belief. Please stay away from this untrained unprofessional team. Give give service a bad name. As a local I was really hoping for the best out of a new business on the block. This was a disgrace.
Manager was very helpful to rectify an issue between an online reservation and tire delivery, and then got me in and out quickly! 👍👍
Great experience. Very helpful with what I needed for my WRX
Great spot to get a quick oil change done. called ahead dropped my car off let me know a precise time frame to pick up my car. Store manager helped me was very informative asked him to look at my breaks gave me an honest answer said they were low but still have some life on them didnt try and sell me something i didnt need. Synthetic oil change was very affordable $60 for a full synthetic oil change for my truck was very happy with their service A+
Long time customer. Fast prof service. Wide range of tires avail. Had my tires, 2 mounted in 20 min. No hassle. Prices competitive. Past experience - they honor warranty repair every time.
HUGE THANKS to the guys working at this Mavis location. I brought my car in on Saturday with the expectation of receiving it back Sunday. The employees here made absolutely sure they would stand by their promise, even if it meant staying 5 HOURS PAST CLOSING TIME to get the job done!!! Seriously, they close at 5 and I picked up my car at 10PM. Thanks again for the hard work and dedication.
Called ahead for an oil change. Said they would put me down for it and i go there and get told i have to wait an hour to just change the oil. I wait and when i finally drive off my car starts turning off and the check oil light comes on. Car makes funny noises and starts turning off. Made me pay for a new battery (old one “still had juice” not my words) and had to pay for the tow truck to come and get me off Bayville road. Will be going somewhere else next time
$65.00 for a $40.00 oil change...I was very upset to hear that they overcharged me for an oil change. They should be ashamed of themselves for talking advantage of people during a time like this.
I went in for wheel balancing on all four wheels, I went back to work and had a call few hours later that the car is ready. On the drive home I realized the car drove exactly the same and it shakes when I get in the highway. I went back a few days later and they agreed to redo it, then I drove home again and it was exactly the same. I went to my local tire shop and the guy balancing the wheel told me absolutely nothing was done to the wheels and he corrected them. They took my money and held on to my car for a few hours and did nothing to it then called me to pick it up not once but twice!!! Please be careful if you are getting service done there, make sure you are physically there to watch them do the work which I was not able to do because i had to get back to work.
They said no wait when I called, they took all my info. Got there in less than 10 minutes. Guy was so rude and said hour and a half wait for oil change. Walked out and went to Jiffylube. Took 10 minutes and super nice
Been going here for my 2011 Nissan Altima, mainly for struts, wheel alignments and oil changes. Never had any problems. Very good prices and friendly staff. Will continue going!
I have a big problem with this establishment. I bought four new tire and was charged a balancing fee. This is a station car and I had not driving on any highways or over fifty miles per hour since having the new tire put on. Then a circumstance arose and I had to drive the can upstate on the New York Thruway. When I went over sixty miles per hour the car started to vibrate, you could visually see my hands shaking on the steering wheel. When I returned home I went to my mechanic to find out what was wrong with the car. Turns out the tires were never balanced and that was the cause of the vibration. I went back to were I bought the tires and showed the (manger) the receipt I received when I bought the tires and the receipt from my mechanic. He simply said there was nothing he could do and that my mechanic was lying. I will never buy tire from them again. The worst customers service ever.
Wonderful service, upfront about prices, with come back again
They misdiagnosed a tire plopping sound. They wrongly diagnosed the fix from wheel balancing to changing the wheel hub to selling the car because the Audi quattro system is going bad to I dont know how to fix it. It turned out to be severe wear on the tires they installed caused by their failure to do a wheel alignment.Each time I brought the car, they missed their own deadlines to finish not by minutes but half a day late. And only after scowling at them to do something.Then comes a dishonest quote for an oil change. When it was time to pick up the car, I was surprised why the oil change bill was $100 when the mechanic said it would cost $65 for a synthetic oil change. He explained that quote did not include the oil filter and the additional 2 quarts of oil. He did not say this at the start. And to top this, they did not seal the oil plug so I have 2 oil stains on my driveway and I spent another $100 to REDO the oil change. Because they did not reinstall new oil pan screws its causing my car to emit a vibrating sound.The worst part comes from a stolen personal item from my dashboard. After complaining, no one called back until the 3rd day. This Mavis manager feigns empathy, pretends he questioned his employees and the cursory I looked at the video footage and didnt find anything and mumbles do you want me to send someone to clean your driveway? and come by the store and Ill take care of you but wont say how. Because I did not trust him anymore, he promised to email his response and of course he didnt. Sheer apathy. Unbelievably bad, incompetent, callous service.For the same price, go to a local mechanic. Competent, honest, timely, empathetic service is all we ask for and Mavis Glen Cove failed
Great service, awesome staff. Always have a good experience. I would highly recommend this location to others!
Very reasonable price and great service new manager great
Great service. In and out quick!
This center is run so professionally. They are honest and reasonable.
Just posted this on yelp, but want to leave it here for people who don’t use yelp.Terrible service!!!I ordered the tires I need and been told to come over at 10:00am next day to change it. After coming a little after 10 they are telling me my tiers won’t be there until 4 pm!!!! First of all I totally planned my day and had my friend with to drop me at work after I leave my car there. And now my day is totally ruined! And the other thing I’ve been told one total price through the phone and now they are telling me it’s going to be 100$ more!!! It’s ridiculous!I’m looking for another place to do the job as this place is way below normal
I brought my car in for new tires. While there, they told me the back shocks were shot. Wasnt much of a surprise, as Ive been meaning to get them replaced, so I said go ahead and change them. I think the guy who did it was in training. After I drove away, the back left shock had a horrific rattle and sounded like the car was snapping in half if I drove over anything but smooth road. I took it back within 5 minutes. He told me it must be a defective shock. I asked him to check the connections. He comes back 45 minutes later to say that the top connection is loose but he cant fix it right then - I have to bring the car back. I brought it back 2 days later and he fixed it. Then the back right shock started rattling, worse and worse. I drove over a pretty standard Locust Valley road and something must be broken. Sure enough, since the shock was not secured properly, the bump had caused the mounting bolt to shear off the chassis.Update: After receiving a response from corporate headquarters regarding my experience, I called them to help work out some kind of reimbursement. In the end, I took my car to Mavis 3 times, with no resolution of the problem. I took it to another shop (which I was more familiar with) where they had to do a full welding job on the chassis to fix what Mavis did.When I received a call from the regional manager, he was incredibly unhelpful, repeatedly asking why I wouldnt take the car back to Mavis a 4th time to fix the problem (did I really need to answer that?). He also suggested that I had waited too long to get in touch with them (as if that matters, when their work cost me $400 in additional repairs). When I told him the cost of the additional repairs, he acted like it was a ridiculous price.Do not trust their guarantee. If you value your time, avoid like the plague.
Waiting time is a quite long on the weekend but staffs are nice and they offer tire rotations as a service when you do an oil change at this site.
Great job
Reliable, quick, and you can always use a coupon! What else could you ask for?
Total ripoff went to get tw0 brand new tires they wanted 400 got same tires for 200. At car salon. Cheap they are not!!!!!
Terrible experience. Inventory was incorrect. Drove 30 mins to find out that they had 0 of my tires after noting 8 are in stock. Lack of leadership and organizational skills at front desk. Would never go back, would not recommend to anyone.
Lets see where to begin. Dropped my car off at 2 PM on a Saturday for new tire installation. Of course, this is a very busy time of the weekend for any business. COMPLETELY understandable. They told me maybe 3 hours, sure no problem. Over the course of a few hours, I make 2 calls to the location for quick questions (first call: What was the tire brand again? Second call: could you guys refill power steering fluid?) Each call, I spoke to someone who I will be kind enough not to name who was incredibly rude. I wasnt even able to get any words out without being basically yelled at YES maam I told you last time well call you when your car is ready RUSHING ME OFF PHONE. Um sorry no thats not why Im calling Im calling to ask you to do an additional service FOR MORE MONEY FOR YOU. But okay. They agreed to do power steering fluid. Great! I am called after their closing time telling me they are almost done and to COME NOW. Haha OKAY sure. I get there (live 3 minutes away) and my car is still up in the air with no tires..... allllllllright interesting. Wait another 20 minutes or so. Honestly no big deal, I totally understand being short staffed. Somehow, in the 20 minutes I was there, 4 tires were installed and an alignment was done? A little bit concerning. Felt like a bit of a rush job and made me nervous. Oh well its not my profession, what do I know..? Well, here I go to fork over $900 for this 20 minute job and you know how one usually HANDS back your credit card to you? Well, the same unnamed man wanted to throw mine (really, I mean throw) down on the counter in some sort of fit of rage. Allllllllllrighty see ya never thanks a lot! Icing on the cake - I get home and see that none of my air pressure caps are on. Oh, and the power steering fluid refill was never done. I hate to complain but let me tell you... professionalism, kindness, and not throwing things at people who just paid you $900 gets you a long way. Thanks!
The guy upfront was very nice and they fixed the nail in my tire for a great price.
Jerry, Frank and “Zee” Were great. Thanks guys!
Glen cove Mavis tire is an excellent shop were very fortunate to have them in Glen cove community