Can you update your Website or actually close the time the Website says so people dont get disappointed??I came by this Carvel Saturday night and found it closed at 10pm when the Website says Open until 10:30pm.

Just went here and was served by a young brunette with a mighty attitude. Served me once before and made the worst milkshake I have ever ingested. Just ordered another one with hopes she would get it right with my directions to make it thicker. Once again handed me a milky watered down garbage milkshake. Over priced and served with an even worse attitude. So so rude would never recommend this place with this employee working.

The employees were very nice to me I really enjoyed my vanilla shake highly recommended!

What do you say about ice cream cake. Yes

Great products. Love the cakes. But they were definitely not wearing gloves tonight. I didnt even notice until I saw someone elses review on it. You must wear a mask to enter. There are big bottles of sanitizer at the register. But yeah... the no gloves thing caught me off guard.

Yup, no other place like Carvel when its 22 degrees outside and you get the urge for MANGO flavored ice cream. LOVE IT!

I wouldn’t even allow my dog to get ice cream here in fear of catching COVID-19. They are not requiring customers to wear face masks which is super unprofessional and very dangerous. Save your time, money, and health and please go to another store... Ralph’s Italian Ices is much better anyway! :-)

Carvel is my favorite ice cream. My parents used to take us every Sunday after church. Now, its my kids favorite ice cream too. However, Ill never go to this store, and Ill advise everyone I know not to go either. The owner of this location fired a manager for refusing to serve a customer who not only wasnt wearing a mask, as per state mandate, but was also openly coughing in the store. This manager was FIRED for trying to protect himself, other customers, and fellow employees. If I could give 0 stars I would as I feel like 1-star is too generous. Just imagine the other ways in which the owner is willing to jeopardize the health and safety of their customers. What other health and safety regulations are disregarded just so they can make a buck? Kudos to the manager for trying to keep everyone safe and speaking up, and shame on the owner!

First time visiting. Blue shirt attendant asked “what I want” responded twice “2 kids cone one vainilla and the other chocolate”. Without paying attention and very rude gave me the 2 big cones. At the cashier charged me for 2 small cones. When I asked her why... she told me I ordered 2 small cones, I said twice 2 kids cones. Is not about the misunderstanding but she immediately asked me to return all the cones with a very bad attitude, take them off very rude from my hands and dumped it on trash can, then never showed up again to the store front. No empathy with costumer, careless service. The others employees looked to her like “really girl”. Tsss I didn’t say anything else because I was with my mom and she’s a senior who gets nervous faster.

If I could give 0 stars, I would. I don’t plan on coming back here at all. They will no longer get my business nor my family’s, friends and those I babysit for as I’d go for treats. I don’t feel safe coming here as they do not ensure customers wear masks and allow them to stay inside while coughing and putting other customers and their own employees at risk. I don’t recommend this place to anyone. I’d rather go elsewhere that protects the customers and staff or not get it at all saving a few dollars than paying thousands for a medical bill because they won’t refuse anyone even those clearly sick. They should be reported and/or shut down for putting everyone at risk of harm.

The new owners have transformed this location to the place it always shouldve been.

Shame on you for firing a manager and not standing up for him. The customer is NOT always right! You think your business was struggling before? Doubt anyone wants to come in now that they know youll put their lives at risk for a few bucks worth of ice cream. Sad you would throw away your business along with a tenured employee.

The owner of this place is awful. He fired a dedicated hardworking employee for refusing to serve a customer who was maskless and coughing everywhere. If the owner is willing to put their employees health in jeopardy just to get another $12, he is a threat to public safety.

Youre breaking the rules for the all mighty dollar. Keep it up and you wont have a business anymore. Its bad enough that people without masks think they can get served. Its worse when the business allows it.

If you enjoy your Ice Cream with Covid19, then this the place for you... personally, I rather not get infected thanks to some idiot manager allowing people to come in without a mask 🤷🏻‍♂️

Firing a worker for following mgmt policy. Customer should have left. Need to protect workers and other customers. NEVER GO HERE. POOR MGMT . Ppl lives matter!!!!

This location does not care about anyones safety. They fire a manager for refusing to serve a man without a mask who was coughing all over the place. No plexiglass partitions to protect employees or the product that they sell. Avoid like the plague, literally!

Did you really fire a manager for protecting himself, his staff, and the public from a coughing customer not wearing a mask? Very disappointing!

Good place. Coffee ice cream is great.

Newest, cleanest Carvel I have ever seen. A large variety of boxed specialities are on hand as well as multi flavor flying saucers. Vanilla, chocolate & strawberry saucers in 1 package? Wow!

I ordered a birthday cake for my son last minute and they were so accomodating! The picture came up beautiful plus they edited to add his name, it was perfect and delicious. I will be using them again.

Best place to get COVID-19! ITS FREE!

Very unsanitary store. Dirty floors, dirty practices. Will never eat there or another Carvel again.

If Carvel or any company wants to take Covid Karens business then they lose my business.

Bring Thomas Back!!! Please everyone, boycott this Carvel! Do not support an owner who only cares about the dollar.

Serving customers with potential coronavirus symptoms and no mask. Profit over safety. Go here if you want a side order of COVID-19.

Stop allowing customers who dont wear a mask into your store. Youre part of the problem. I will not be coming here any time soon.

Great location, right by the Glen Cove hospital so when the store owners thirst for endless profits during a global health pandemic causes people to contract COVID from his ice cream, theyll be just minutes from the nearest hospital! Wow, location location location!

Buncha dirt bags. Profit over health

Wednesday is Sunday at Carvel 😊

One of the cleanest stores Ive been in.

Why they fire the manager for just following the rules?? Looks like this store dont care about anyone but just money

If you don’t require masks I’ll get my ice cream elsewhere

I love their apple pie ice cream it was delicious and the owner and staff are very friendly 😃

Wont ever come to this store. No enforcement of masks puts people at risk.

I hope you guys go out of business for putting others at risk when your manager did the right thing.

How dare you compromise the health of your customers . Enforce mask requirement

I didn’t catch on at first but why aren’t the employees wearing any gloves?

Does not care for the health and safety of their employees.

This is the first time I had good Carvel in so many years. There is no grit in there ice cream its smooth and creamy like it used to be.

Saw a dude coughing on all the ice cream. Manager who tried to get him to leave was fired. 0/10 wouldnt go again.

I like the new design, the staff is friendly and took care of me right away. Thats a positive sign, new ownership already winning.

Someone coughed in my ice cream

Only carvel in he area, it is amazing, beats ralps with the taste.

MASK UP EVERYONE.

Good place good service

No MASK REQUIREMENT!!!!!

Very good ice cream

Great ice cream tidy environment friendly staff