Lupe was an exemplary technician. She solved my issue immediately, and courteously. Very pleased with the assistance that I received

I cant speak for any other agents but I went with my 80 yr old Dad to figure some things out in his phone that were aggravating him. Roxanne at this location was very helpful and friendly not to mention patient with an aggravated elderly man. Thank you so much Roxanne.

Very helpful associate, but the coverage is not what they clam. This hurts to say because they used to be way better then this.

Usually not to busy. So quick in and out.

It wouldnt let me post unless I put a star up there and it didnt give me an option to dislike US Cellular. First thing in the morning I will officially take my business elsewhere, I dont care if its the .99 store! Ive been with you for years and every time I go to one of your stores(it was 2 tonight)I get screwed. Sounds like Im just complaining but in ALLLLL the years, Ive been in your store 3 times. You read it right 3 times, one being to sign up with you. You send me deals, special offers, discount codes CONSTANTLY! CONSTANTLY! Sometimes 3 and 4 times a day. The second time I went was to get an upgrade with more storage. That didnt happen. I told your employees I was pre-paid and they scurried back to their desks and backroom like I had announced I was the Unibomber, just released! I couldnt get any help so I got a SD card that cost $50 and asked one of your reps if I could use that for more storage. He said yes. That was a couple years ago. Guess what? I found out tonight he lied. At first I thought it was me but I had my brother take it in for me, he said that they gave me another SD card and said it should be fine. He was deployed to Kuwait 2 days later. I called numerous times and even went to your webpage an zip, nothing, nada, nunca, zero help. I went tonight to get a new phone because of a special you, SUPPOSEDLY, were running. I even had a code for $50 off a new phone. YOU HAD ONE PHONE, ONE!! ONE FREAKING PHONE that I had to work with and it was older than the phone I have now and had less EVERYTHING! And it was the display phone. The icing on the cake? SO, glad you asked! I had to pay full price for it!! YAAASSSSS! What a DEAL! Am I right? The cherry.......you didnt even have any, if I had even wanted one. Tonight when I went in 3 people were there and bum rushed at the door UNTIL.....they found out I was pre-paid. They all walked away from me and wouldnt even assist me to check out the phone. I had to go over to where their work station was. I also had to insist they see if they had any in stock because the girl told me, I dont even know if we have any. Then she asked another guy there if they did and he knew as much as she did because he said I dont know. Went to the other store and she was as helpful as the first one.You suck and I am going to make sure everyone I know gets that message. My mother, father, 57 relatives on FB will and some have already had their phones switched. Thats just a couple hours and a few family members know for now. Friends and more family will be writing you off for days and weeks to come.

Havent had my phone 30 days charger cord stopped working and clerk stated she couldnt exchange my cord out. She stayed she coiuld give me a used one. First when I told her about my charger she called another store and they tried to make it seem as if I was lying.

The Agent acted like She didnt want to help or seem a bit interested in the Customers. And the other Agent came from the back room long enough to get Her food and left. I was so disappointed in their establishment.

Service is GREAT and the Staff is very helpful

Great always!