Staff is very friendly, knowledgeable, and helpful. In and out with the parts I needed.

My husband and I were looking for a part for our front load washer. We found the part we needed online, but decided to support a locally owned business, with the benefit of possibly getting the part right away. A guy who I assume was the owner walked towards us and asked us what we needed (rudely, and not even looking at us). As my husband was telling him the name of the part I noticed he had a gun in his hand, at his side. He slowly placed the gun in a drawer and then looked for our part, which he didnt have. I wonder what made him so uncomfortable that he greeted us with a gun in his hand!!?? Needless to say we will not be supporting THAT locally owned business and have ordered our part online. Sad, disappointing, and an awful experience!!

I called this business today looking for a part and I gave the lady my number and part number of item I was looking for. So, while that was going on I searched the internet for the part and found a new one for $26. I was called back by the lady about 2 hours later I told her that I ordered a new one and they had a used one for $25 I told her no thank you. Then the owner calls me back basically telling me I need to support small companies and not get my parts from millionaires. I agree with that but you need to be a little more professional and let me speak my peace before you hang up on me that’s not right. I spend my money where ever I like and do not need you to call me back and lecture me 2 1/2 hours later. I will never by anything from this company

This place has saved me lots of money on my old roper dryer. I have bought two different parts at different times and they helped me get the right one without over charging me. I will use this company for all my part needs.

Prompt response to calls and requests. Willing to go above and beyond to help.

This group of guys have the best people skills extremely low on prices we would strongly recommend anybody to go there thanks guys

Tommy Smith seemed like a nice personable guy. We bought a used Washer and Dryer which came with a 90 day warranty. The price was right and the delivery and setup went flawlessly. That is where Tommys professionalism ends. On the very first load the Washer faulted on the spin cycle and had to be reset by unplugging it. I thought it was a fluke and ignored it. It happens EVERY time the washer has a spin cycle. I called Tommy Smith and got voicemail which was never returned. I have called 8 times in 3 weeks all calls go to voicemail and are never returned. I then sent 3 follow up emails and you guessed it....no response. I decided to try and call from a different number and lo and behold he picked up on the 1st ring. He said he was in the middle of a service call and would call back in 30 minutes. Well 4 hours later here we are again......nothing but crickets....GO AHEAD AND BUY FROM HIM AS LONG AS YOU HAVE FAITH THAT YOU WONT NEED SERVICE. Filing a merchant complaint with VISA and going to call a lawyer. What a shame that it has to go to this.

Great service,

Friendly and helpful guy.

I bought a element for my stove on a Saturday afternoon at 3 pm for a fair price. Yeah, It wasnt internet prices but he didnt gouge me either. I got a Whirlpool factory part for only 10-15 bucks more than an aftermarket knock off. Best part is our stove is going and were not waiting on parts.

Good place, Mr. Smith has an extensive parts department and is quick to be helpful with side bits and will even map out and diagram for the do-it-yourselfers...

Very knowledgeable gentleman,easy to talk to.had correct part I need in stock at a very reasonable price. This will be my goto place for appliance part !

Tommy is super guy!! Very knowledgeable and available.

Good service and honest owner

Tommy is so helpful!

Great service and knew just what i needed

Honestly very helpful