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Eyemart Express
2504 Highway 6 & 50, Ste 200, Grand Junction, CO 81505, United States
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Eyemart Express
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Jo
Review №1

The employees were all very nice. My optician helped me pick out the perfect pairs of glasses. They were done in less than an hour. I would recommend anyone to go here.

Ga
Review №2

I just ordered two pair of eyeglasses and thought the whole experience was excellent. Very professional and helpful in assisting me in selecting frames and measuring my eyes for correct lenses. My husband and l have gone to Eyemart Express for years and they have never let us down.

Ki
Review №3

Kiana was absolutely wonderful! She helped me find the best deals and was very attentive!

Pe
Review №4

Great place for inexpensive glasses, prompt service and fantastic people, A truly wonderful place to do business and they keep their promises - thank you.

Ju
Review №5

Zach took excellent care of us last week. He has a wonderful way with customers and knows his products. We felt so comfortable and welcome.He should be voted as employees for the month. He has our two votes!Kind regards,Marcus & Jutta

Ke
Review №6

I went in and ask Sara to adjust my glasses. This pair of glasses I have had difficultly getting them adjusted correctly. I had another pair of identical frames that fit perfectly. I asked Sara if she could please try to match the adjustment. First she noticed the nose pads were different and changed them out. Then with her magic and experience, she absolutely nailed it. Thank you so much Sara.

Gi
Review №7

Working with Zack was such a delight! He was terrific help, very patient and so much fun! I’m so happy to have met him and purchased glasses from him!!

An
Review №8

Zach was absolutely 💯 helpful during my visit. He did an amazing job and I will definitely be referring people there because of him and the great service! Thank you!

La
Review №9

Very helpful and friendly staff. Quick, and painless eye exam. Staff gets your glasses chosen, made, and reviewed in a timely and professional manner. My favorite place to get glasses.

Ja
Review №10

Extremely friendly staff, customer service is definitely a priority. These guys make you feel welcome the moment you walk through the door. We were in and out of there in minutes.They also didn’t require us to have masks even though they were wearing them which is a huge plus because my wife has COPD and has a hard time breathing with a mask.I highly recommend this business.

La
Review №11

Rude staff!! People need to chill out about masks. I will respect you and keep my distance while I ask a simple question. You need to chill out and respect that I cant/wont wear a mask. Not everyone can wear a mask and most places dont even require them anymore. Breath some oxygen it good for you! People are so happy and friendly in the stores that arent requiring them!

Se
Review №12

Was very delightful and fast service. My glasses are perfectly done

Sa
Review №13

I absolutely LOVE how fast I was in and out of there. My absolute favorite part though was I was unsure of how a couple pairs looked on me and the staff were not afraid to be honest with me about how they looked. Very efficient and well priced I would highly recommend them when you need your eyes taken care of.

Am
Review №14

Zach was awesome! Highly recommend coming to this location:)

Be
Review №15

Seriously....No more ordering glasses and waiting a week to get them! Eye Mart has hundreds of Frames to choose from with a wide variety of affordable frames as well as more expensive brand name frames such as Calvin Klein, Micheal Kors etc...The best place to go when you need eye glasses in a pinch. You pick your frame and lenses and they will have them ready for you in no longer than 1 hr. There is also a 1 year warranty on Frames. Bring in your broken frames and they will replace them for absolutely free!

Ja
Review №16

Went in here tried to get some glasses the sign on the door says the optometrist is there at 9:00 a.m. the lady behind the counter decided to tell me that the optometrist is separate from eyemart and he doesnt show up sometimes until one or two in the afternoon but they would walk me to go get an eye exam someplace else and take my prescription and fill it at their location why the hell would you want to get an eye exam someplace elsethese people are effing stupid f*** eyemart

Ro
Review №17

Once again, my eyeglass experience at EyeMart was spot-on! Courteous, professional eye care experts assisted me seamlessly through the exhaustive process of selecting suitable frames and customized lenses. And both of my brand new eyeglasses were ready in 24 minutes!! Who does that?EyEMART DOES THAT!!Thank you EyeMart for making my eyeglass journey a most pleasant and anxious-free experience!Sincerely,Robin Jennings

Bu
Review №18

My Second pair free make me sick with distortion when i PUT THEM ON AN TRY TO USE THEM. I took them it to see if they could fix, and was told that sorry, that i the way it is I will not shop there again. My husband purchased two pair, me two pair and it is a poor trick with your false adevertising. Karen Moore

Ma
Review №19

I needed to purchase glasses for me and my child. We went to alot of the other eyeglass places in town. We didnt like the selection or the rude employees. The minute we walked in to EYEMART EXPRESS we felt welcome. The selection of frames is wonderful they do have a frame for everyone. We had our glasses 3 pair in 30 minutes. I really wish I would have started here first. Thank You all at Eyemart ExpressEspecially Simera for making us feel comfortable 😌

Ma
Review №20

Got 2 pairs of glasses and they were done before I could finish my lunch!

Ke
Review №21

Amazing customer service, great prices and my glasses were ready in less than 30 minutes. I’m so happy to have found this gem.

Ta
Review №22

Everyone there is friendly and have awesome customer service. They will go above and beyond to help you. My family will always come here. Best place in town!

DJ
Review №23

Went there about a year ago and the two girls working in there were so rude and made you feel uncomfortable to be in there. Thought Id give them another shot and went in there again today and nothing has changed . Staff is rude . Definitely wont be going back.

De
Review №24

The staff there is so helpful, working with alot Patience very resourceful information from the staff and always aim to please the customer to their happiness and comfort level. Good deals on eye wear.Check them out guys you wont regret!!!

Ma
Review №25

Following a negative experience with another nearby optical business, I went to Eyemart Express. Got a very good in-person eye exam (not a remote, video exam) and had one pair of glasses within two hours. I will continue to do business with Eyemart Express!

De
Review №26

I stopped in randomly- there are so many eyeglass places- luck was with me on this day! Excellent service from Angel, glasses within one hour and a promise that I can come back for replacement lenses for a year for free! These folks have my business from now on.

La
Review №27

I love my new glasses! My 2nd time there and my experience was great! The women who waited on me were very friendly and helpful. Choice of frames was amazing. For the very reasonable price I paid the quality cant be hbeat.Dr. Barnes? (Im so bad with names) is wonderful. So friendly and sweet!I would recommend Eye Mart for anyone who wants reasonable prices and good quality. Love the 1 hr. wait!You guys rock! ❣

De
Review №28

The people were very patient and friendly.

Ap
Review №29

This was my first time getting glasses, and I didn’t know what I was looking for. The staff was so patient with me and super helpful in finding what I wanted and needed. Thank you so much in helping me and having my glasses ready in 10 min!!!!! Highly recommended

Ki
Review №30

Great customer service...I live in a small town north of grand junction and not alot of choices for reasonable priced glasses. So i brought my glasses from them (progressive lens) they werent quite right. I called Jessica and in a couple of weeks when I came back to grand junction she made them right. Truly appreciated.

Ba
Review №31

Fast and courteous. The store was very clean. There is a great variety of frames to choose from. The staff and Dr. Bennett are very friendly and very helpful.

Me
Review №32

I was pleasantly surprised by this business. The glasses were much more affordable than the other place weve been going to and they offer a one year warranty! The customer service was amazing and the glasses we picked out were ready in 28 minutes! Wish I could give more than 5 stars!

Au
Review №33

No matter what happens its never easy to deal with a loss but this store supports a doctor who wont get a new receptionist. Never answers the phone and I call eyemart to get his attention just to be told, cant do it. Why would a glasses store with a doctor not support each other.

Ve
Review №34

Kendrick at the GJ location is amazing. This young man knows what hes doing.

pa
Review №35

Not actually lied to but the truth was omitted. I felt rushed into making a decision. Hard enough to choose a pair if glasses but with a mask so much harder.Tell the whole truth not just partial to fit your sales narative.

Aa
Review №36

I would give them a better review than 5 stars if I could. They were exactly what you want from a business. Helpful and no hassle. They helped me pick out replacement frames when I lost my glasses on a trip, took care of the insurance and had me new frames within 30 min. Couldn’t be happier

Th
Review №37

Sat on my sunglasses! Contacted Eyemart to see if they could fix. They took me right away, fixed them and didnt even charge, what!? Why did I wait so long? Awesome customer service. You have my business from now on!

Ka
Review №38

Super friendly staff and great service. This was my first visit to Eyemart and I was truly impressed. They have a great selection, excellent prices and incredibly fast turn around. I wear bifocals and Eyemart surpassed the other shops in town . Eyemart gives you a larger reading area in the lens, making the glasses so much easier to wear . I will definitely be a repeat customer.

Be
Review №39

Great selection and great ervice yesterday and they had my bifocal progressive glasses ready in 26 minutes! I was doing an emergency pair since I lost my glasses. Very adept service techs and lab techs onnsite so you get your glasses the same day (mine have always been within 90 minutes). Dr. Bennett is adjacentnif you meed a new eye exam. So efficient.

Ca
Review №40

Easy to locate. Easy access and workable parking.Staff: professional courteous friendly respectful and knowledgeable.Could use more selection in the lower priced frames. Especially in womens. Could use more colors and styles.I was able to select two but, one pair was out of the mens area. Lucky for me they had one small enough to fit my face.

Pa
Review №41

From the moment I walked in to the moment I left, the service from all was outstanding! I highly recommend them for all of your eyewear needs. Glasses done in an hour? Nope: 20 minutes. Extremely happy with my experience.

Cy
Review №42

Very nice to work with. Monica and Jessie took the time to make sure our glasses were correct and fit well. Even when we came back later in the day for a bit more adjusting the staff was glad to help us get it right. Good experience all around.

Mi
Review №43

I had a very positive experience here. I now have a new prescription that allows me to see very well and the cost of the glasses was very reasonable. I would only wish they could provide high index lenses more quickly, but their in-house lenses are quite nice actually. They are just a bit heavy in my lens strength. It only took 27 minutes for them to prepare my lenses and frames. Pretty impressive.

FI
Review №44

Went in to get new readers. Husband needed regular glasses and prescription sunglasses.What a fun experience! Had a 15 min.wait with appointment. Not bad. Went in for exam with doctor Barnett. Wonderful funny, had 2 awesome doggies there,which immediately deleted any anxiety about eye exams for me!Got exactly what we wanted. Left the store, came back in a hour, everything was ready for us!! They fit them to you and answer all questions and voila, your done! GREAT STAFF AND DOCTOR! THANK YOU!😁💖

El
Review №45

So incredibly disgusted! If not for Dr. Bennett and Angel, I would have made a scene! All was a wonderful experience until we came to pick up my husband glasses. The woman who helped us said the most rude and offensive thing. She said to my husband can I just say something? You can take it or leave it! Then she proceeded to make a cutting motion, with her fingers, in front of her eyebrows suggesting that he needs to cut his eyebrows. He was so embarrassed and I was completely mortified! I dont care if they were long enough to braid, you just dont say things like that in customer service.

Ca
Review №46

Broke both pairs of my glasses, Dr. Worked me in and I got a new pair that day and another on its way in 10 days with all the bells and whistles ( tint and scratch resistant) awesome!

Ro
Review №47

Very stupendous customer service From the Manager all the way the o the new trainee.. personable, great communication and all with a smile... Don’t get that much anymore... I will tell all I know that Eyemart is the only place to go.. Eyemart has a customer for life...Monica obviously likes her job always very attentive to our needs and by listening to us we were able to make choice quite flawlessly.. a trait most missed in this society ....I don’t remember her trainees name but it was obvious by her interactions with us she was being trained with the utmost of positivity and care.... the Cramer’s

La
Review №48

Kayla, the young technician who helped me was really great! She was professional, thorough and kind. She gave me an estimated wait time to pick-up my glasses and I returned about a half hour after that time. An older woman tried to brush me off and tell me they weren’t ready yet. I asked her to please make sure. She said she was sure. I had already left the building when Kayla, having overheard my conversation with the other woman, called me back and told me that they WERE ready! I appreciate her and how she covered for her co-worker’s apathy and unwillingness to do her job. Kayla deserves a raise!

Su
Review №49

Super fast, affordable and exactly what I wanted! Very professional service!

Da
Review №50

I went into the store for new cases for my glasses, and while there chose frames for new ones. I didnt have the money to pay, but the wonderful people at the store held them for me.I had the most enjoyable eye test. I cant remember the opticians name, but he did a great job and was very entertaining to talk with.After paying for everything it was approximately 25 minutes in total for both frames to be fitted with lenses.Everyone who I dealt with was exceptional. I didnt feel like I was in a chain, or even a franchise. It felt like an independent store.Ive been to other chain and independent opticians here in Grand Junction, and none of them come close to Eyemart Express. Thank you.I will be recommending you to everyone I know.

Mi
Review №51

The optometrist and his lovely Dogs were amazing such a kind soul and very thorough. The front desk help and staff were phenomenal. Had my glasses before I could drive down north and get a hair cut12/10 would recommend.

Br
Review №52

Roland is one the best people who help other people I have ever met. He worked with me very kindly in understanding my issues with my glasses. I went in multiple times and he was always friendly and helpful. People like him make doing business easy and pleasurable.

Ci
Review №53

I broke my glasses and needed new ones fast, and every place I called it was at least two weeks out before I could get a pair. Ive never had experience with Eye Mart, and the get your glasses the same day thing concerned me. Like, how good could they really be? I LOVE them! Best glasses Ive ever had! I got in at 4:00 oclock ( same day I called) and two hours later left with 2 new pairs of glasses. Great glasses, very affordable, friendly doctor and staff - I totally recommend Eye Mart!

Je
Review №54

The rating is mainly for Dr Bennett. He was amazing with my daughter and her eye exam. Kept her very calm. She has a social anxiety disorder. She was nervous being out most of the day doing errands. Iris, the therapy dog Dr Bennett has with him,picked up on my daughter and stayed with her the entire appointment. That truly made Emilys day and eye exam so much better. On the other hand the staff in the store wasnt the best. Yes they greeted us and then after the eye exam when it was time to get the glasses. No help not coming over to help pick any frames didnt say if anybspevials. The 3 of them, the 2 girls front and then the guy from back, talking to amongst themselves then another customer came in and all attention was on him. He honestly was annoying.Only reason I go here is Dr Bennett, Iris and Specs(service animals) and I can get the glasses quickly. Staff changes out front so often its crazy.

To
Review №55

Very friendly personnel. Explained differences very well. Such a short time before our glasses were ready! We will recommend to friends.

Ki
Review №56

Angel was amazingggg✨✨

Ca
Review №57

I scratched my glasses and needed a new pair right away. I couldn’t wait a week or two for the other eyeglass places to send them out and get them done. Eyemart Express got them done within an hour with great service and I love my new frames. Angel helped me and she was a jam. She was patient while I picked out frames and made lots of great suggestions. The eye doctor there Dr. Bennett is also really good. Highly recommend it.

We
Review №58

I was visiting family from out of state and stopped in to get new glasses and Jessie and her team were very helpful and knowledgeable. They helped me pick out a new pair and explained everything to me. I was very impressed with the service and friendly atmosphere!

R.
Review №59

My experience was great never had quicker service on eye glass’s however the optometrist that has his office there was reluctant to work with me I actuallyHad to go else where for an exam. Maybe he was overwhelmed with patients and appt.

mi
Review №60

My glasses were perfect. They were even done sooner than expected. Same with my sons glasses ordered the same day. We got 4 pairs in under 40 mins. Highly recommend. Staff is wonderful and personable.

Br
Review №61

Everyone was so helpful from the time my kids and I came in the door. The doctors explained everything that was happening with my eyes. The ladies that help my daughter and I find the right glasses that fix us as we had fun looking for glasses. Thanks Eyemart for a job well done!!!

Ja
Review №62

I had a good experience. The doctor and all the staff were very helpful. I purchased two pairs for 38 something and ordered a pair that will be in next week and the two pair that did not have to go out of house I was texted before I could even leave the parking lot that they were ready woohoo I could see

Me
Review №63

Absolutely love my new glasses! Super service - fast and fair prices!! Was so impressed I bought a pair of sunglasses as well!! I’ll definitely pass your name along and will be coming back!!

Ja
Review №64

Good glasses and they had them ready in 28 minutes. Friendly and attentive staff made the experience exceptional.

Ca
Review №65

Great customer service! Had us in and out very quickly!

Ma
Review №66

This was my first experience with Eyemart Express. It was excellent. The staff was phenomenal, and the selection of frames was wonderful. I would recommend this business to everyone.

De
Review №67

Fast service. Frames are okay. Not a super bargain. Dr. James Bennett is good and has up-to-date equipment for eye exams. I would recommend him. The Eyemart Express is probably average - cheap frames at an okay price. The service is fast but not always accurate. I ordered and paid for progressives with a photochromic lens (changes in the sun) - They forgot to do the photo coating so I had to go back. No problem with the redo but make sure you get what you have paid for.

Ly
Review №68

Awesome prices fast friendly professional service. My glasses fit properly and were ready in 27 minutes. To the eye Dr at Walmart who said he would never wear $20 frames. Your loss buddy. Your loss. I would recommend Eye Mart Express to everyone.

SH
Review №69

I needed a quick eye exam and same day glasses for driving. Dr Bennett was great. Large selection of frames and got a discount by purchasing a second pair made into sunglasses. My experience was very positive 👍🏼😎

La
Review №70

Shy did an excellent job helping me pick out some great glasses! I gave her a total amount of what I could afford and she was extremely knowledgeable and professional in answering all my questions and explaining all my options. Shy helped me stay within my budget.Thanks Shy!Edit:My second pair of glasses are sunglasses. I can’t see out of the right lens. I was told it’s a manufacture lens defect and they’d replace it and call me the next day.I Waited a day and never heard from Eyemart. I called them at 2:00pm to see if the repair was done. I was told it was. I went back to Eyemart only to find out no one changed the defective lens. I asked to speak to Jesse ( manager) I was told she was on the phone and would call me after she got off the phone with a solution. I didn’t hear back from her after two hours so I called Eyemart. I was told Jesse left for the day and she’ll call me tomorrow. At this point, I’m being given the runaround.EDIT:Yay! After much ado... I’m happy! My glasses had to be remade and I love both pair!

J
Review №71

The Optometrist was so friendly!!! My granddaughter recieved her glasses in one hour, the young girl at the front counter was not very personable and never smiled. Overall, it was a great experience and prices!

Sa
Review №72

I when into this place today and could not get the time of day. No one wanted to help me once they figured out I did not have an exam. Its hard to feel like I am a valued customer if I cant even get to the point where I can give them money.

ru
Review №73

Seriously! DO NOT EVER go to this store!! The staff took my service dog off from my truck. It has a shade. Had to make a quick call to resolve on bank issues. They did not mind their own business and also friends here said the store got the most rude and unprofessional staff so dont get glasses from this store at all. They mock disabled people here! It is a terrible, terrible, terrible place!

Ro
Review №74

I’m very pleased with the excellent customer service I received, and the GREAT prices!! I would highly recommend them to anyone!! Also got my glasses within an hr of walking into the store! Thanks Angel! You just made another regular customer!! 😁

tr
Review №75

I have been getting glasses with this company for a few years and had no problems until now. I got glasses August 22 2016 for 80 dollars . Went to get glasses January 7 2017 and the price went from 80 dollars to 130 dollars. When I asked why the response was because minimum wage went up. I understand it going up but almost double. Thats B.S. For all you that wanted a wage increase, well expect more of the same.

Le
Review №76

EXCELLENT customer service from Rowland, the manager of the store. He worked with me and gave me the best price he could beating his competitors in the area. I would highly recommend this store. Thank you and I will certainly be back.

Ja
Review №77

My son left his glasses in his picket and were ruined in the laundry. They replaced the frames immediately and without any problems. Great service!

Va
Review №78

Very friendly and understanding.

St
Review №79

Great place. Fast service. Kinda expensive but worth it.

Rh
Review №80

Great service! My prescription sunglasses were ready in 20 minutes.

Ka
Review №81

Rolland and his team are awesome! I also had my eye exam there and the Doctor was very nice and professional. I would highly recommend them!

De
Review №82

Fast friendly service. Awesome customer service by Angel. We will be back for all our glasses.

Pa
Review №83

Excellent selection and quality service. Staff is friendly and attentive.

Ra
Review №84

I had an excellent experience they did what they said they do in the time frame that they said they would do it. Very helpful staff!

Me
Review №85

The girls there were amazing! They took great care of my boys and myself.

Ma
Review №86

The staff was pleasant and knowledgeable. They even advised me on frames I would not be able to wear and that it was not advisable to purchase. All for valid reasons. I would highly recommend them. Thanks to them i walked out with quality and comfortable eyewear.

Da
Review №87

As always an excellent experience. Glasses done amazingly fast and absolute perfection. Friendly knowledgeable staff.

Da
Review №88

Awesome customer service and great people! They made me feel welcomed and helped me find the right glasses!

Mo
Review №89

Was an amazing experiance. Both of my kids have regular glasses and su glasses. Was a awesome visit, the staff is on target and very pleasant. Overall great experience.

An
Review №90

This place is the best to get eyeglasses there very nice people and know how to fit you in glasses

Ch
Review №91

Love these ladie, everyone so eager to help. Great prices and super fast sand day pick up. Highly recommend!!!

Ga
Review №92

Fast, fast, fast! I needed prescription sunglasses within 6 days before embarking on a 3 month road trip. Ordered glasses on Friday and received them on the following Tuesday. Awesome service 😎

La
Review №93

Very helpful and price matched with extra off. Glasses done in less than an hour. Manager made sure they were perfect before he let me leave. Totallly going back!

Ai
Review №94

I went to Eyemart Express from a referral from both my parents, there was some misunderstanding with my lenses but the manager stepped up corrected the issue and even went above and beyond to make sure I was happy. Also the year of replacement lenses is a wonderful asset as Im very careless with mine LOL. I would highly recommend stopping in.

Ja
Review №95

Friendly, knowledgeable staff

Tr
Review №96

Good selection of frames and personal were professional and helpful. Glasses were done pretty fast.

An
Review №97

Great customer service and my eyeglasses were ready in 30 minutes! I highly recommend and Am very happy!

Na
Review №98

Service was AWESOME!! Very helpful. Thank you ladies! 🤓🤓

Ju
Review №99

This was the absolute worst customer service I have ever ever experienced. The store manager Roland is the worst store manager I have ever dealt with. No one ever knows what is going on when we call and always blames someone else! It has taken 4 months to get a pair of glasses and they were the wrong ones and the second pair still never got ordered after 4 months!!! The cheaper prices are not worth the HORRIBLE service. DONT GO HERE!

Ro
Review №100

Absolute worst company ever. They condone racism and have allowed the very horrible doctor that works there (Dr. Bennett) get away with racial slurs and harassment. This company lacks any integrity and hides behind a very fake persona. The company does nothing when allegations are brought forward pertaining to possible misconduct done by the doctor. They claim there are NO doctors to replace him in the area and its better to have somebody there versus no doctor at all. Its obvious good customer service is not their priority.

Information
7 Photos
100 Comments
4.6 Rating
  • Address:2504 Highway 6 & 50, Ste 200, Grand Junction, CO 81505, United States
  • Site:http://eyemartexpress.com/get-glasses/Grand-Junction/81505
  • Phone:+1 970-257-3401
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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