Stefan at Denver Mattress is amazing and very knowledgeable!! We had looked at a Tempurpedic mattress elsewhere during the during and husband wanted to stop in here. We did and I’m thankful we did as Stefan explained things we weren’t aware of as the other place either didn’t share or did know.. We had to go with Stefan on purchase. Haven’t received bed yet as it’s on order but so far Customer Service has been great!
So far, so good. Store is clean and looks to be well stocked. Management seems to know the value of high quality sleep. I use public transportation so parking is not a problem for me. Good location but if I did have a car I would plan my route ahead of time. The quality of bedding is well worth extra time, and effort, in finding a parking spot.
Tabitha, Stephan (Stefan? 🥶), and Jake were all really amazing! I just purchased a new home and needed just about everything imaginable for it! They hooked me up with my bed and then I moved on to Furniture Row for couches!Awesome place! Let’s hope delivery is smooth! 😉
Tabitha was fantastic! Very informative and expertly answered all of our questions, including the goofy ones about the weather and the cooling aspect of the mattress. We look forward to our new Tempurpdeic!
Salesman was very helpful in store. No pressure during my many visits and was very willing to answer any questions I had.The mattress I purchased happened to have a defect, but the representative I spoke to over the phone made the replacement process completely painless. Replacement was delivered into my home and defective mattress hauled away.Have since purchased from this company multiple times due to my prior good experiences. Would recommend to anyone looking for a new bed.
Would highly recommend Denver Mattress . The store manager Stefan Pride was so knowledgeable and very professional. He spent a lot of time showing me all the different models. I ultimately choose the D telluride model, so very please with his help,He totally was able to help me meet my needs as to what i was shopping for. Your company should be blessed to have such a great employee!
Kaden Duford went above and beyond to get me a mattress right before closing. Very respectful of my time and knowledgeable!
Kaden was extremely helpful in choosing the right frame and mattress, thank you!
Very professional atmosphere. Bought some pillows and sheets and absolutely love them. The entire team was friendly and knowledgeable. Made my decision making easy. 10 out of 10 would recommend.
Doing 4 stars only because mattress won’t be delivered for another 30 days so can’t comment on that yet. Tabitha in the Grand Junction store was lovely to work with, super friendly and helpful, let me roll around on beds for a long time, only occasionally checking in to see if I had questions or to tell me it’s fine to put my feet up, offering pillows, etc.; she made the decision making and purchase process very easy and was helpful in finding me a great bundle deal. Good experience all around!
Amazing lady who helps us. Another gentleman was helpful as well. We tried all the firm choices. We took as much time as we needed and was assisted through out. We had a great experience buying our mattress and definitely recommend this place.
Tabitha was very professional and knowledgeable! What a great experience I had with picking out the right bed for my kiddo. Very friendly and quick to helpTake care of my needs!Need more people like her in this world!
Have done business with Denver Mattress several times over the years. Great personal care each time. Honest service. Fair prices.
We have been debating getting the Purple 4 for awhile now. Tabitha was great. Very knowledgeable and made us feel a lot better about making the purchase especially since there is not a lot of risk in case we don’t like it and can exchange for any other mattress in the store or return it within the first 4 months and there are options even after the 4 months.
Kaden knew the product inside and out and made the buying experience quick, easy and enjoyable. I highly recommend Denver Mattress Company and there staff. Thanks Kaden for your professionalism.
I have shopped for mattresses twice at Denver Mattress. I found Tabitha, who has assisted me on both visits to be very knowledgeable about their products. She was informative, answering all questions and supportive of my choices. I appreciate this store’s service and especially their warranties and trial use periods.
When we were at the store, they showed us a mattress separate from the box spring. What we got is a all in one mattress and box spring together. We can not find sheets to fit it, and the mattress is hard to find a comfortable position to sleep on. My roommate who we bought it for, is a short man and the mattress/box spring is so high he cannot touch the ground. Being disabled and older, he needs something safer to prevent potential falling.
Tabitha was awesome!!! She was so helpful in helping us find our grandparents the perfect bed and frame for them.
Kaden was great! Meet knowledgeable and patient with my mother. We would definitely shop here again!
Stefan did a very nice job of explaining the mattress base and how it worked he was very good at the sale of the unit would by again
Tabitha was great to deal with… knowledgeable & professional service.
The sales person Tabitha Bell was very personable and helpful. I knew I wanted some sheets because I have some and they are very nice although horribly expensive. She had some suggestions that showed knowledge of the subject. I liked her very much.
Sales person was very helpful and directed us to the perfect mattress selection for our needs. Thank you.
Kadon did a good job finishing the sale. Stephen and Tabatha also assisted….
I went in looking for a boxspring and was out in 5 minutes with a delivery day set. After having issues with Amazon I was relieved with how easy it was to get the boxspring and that prices were even better than what was originally getting. The lady Tabitha was super friendly and got me out of there quickly enough without me feeling rushed. I had no idea what to look for but she helped find exactly what I needed for a great price. I’ll definitely come back here when I’m in the need for bedding.
Had an issue with our mattress and Stefan worked with us to get a replacement!! Will continue to business with these guys! Always a pleasure.
Tabitha Bell and Johnny helped us and were very pleasant to work with.
We recently purchased an adjustable mattress from Denver Mattress. When we arrived, we were promptly greeted by Joshua Clark. Mr. Clark was very courteous and knowledgeable and he made our shopping experience easy and enjoyable. It was so nice having someone help us who could listen to our needs and take us right to the exact mattress that worked for us. We have been shopping for mattresses for over a year and have talked to multiple sales people in several different stores and no one has been able to help us find the perfect mattress. Mr. Clark was able to do it in less than 10 minutes. We feel like we got a great mattress, but that alone would not warrant a 5-star rating to us. It was the service provided by Mr. Clark that earned this 5-star rating for Denver Mattress.
We have purchased mattresses and bedding from this store several times. The mattresses are always comfortable. The mattresses and bedding are good quality. The purchasing experience has always been easy. The mattresses have always been available; except this time. Hopefully, the backorder doesnt cause an issue.
Great experience. They were very helpful and professional staff. We will definitely buy from them again.
Kaden is professional and knowledgeable, he made the process painless. Thank you!
Amazing place to shop! Everyone was so kind and helpful!
Kaden did a great job helping me out.
Well, I guess i would like it if i had the product!! I have a payment due with no product. I cant remember his his name, not our salesman, a real gruff guy! What takes your warehouse so long to make your product??Confused customer.
Tabitha was helpful and informative. Appreciate that she wasnt too high pressure - just there when we needed her.
Please see addendum at the bottom of my review!My wife and I have made several purchases at Furnitire Row (parent company of Denver Mattress). Always happy, but never had to make a warranty claim. Then our mattress purchase. We purchased dual king XL mattresses with dual adjustable bases. After less than one year, one of the mattresses began to lose support. We switched mattresses and rotated them to no avail. It only got worse. One mattress completely fine, one getting softer by the day. I went to our retailer in Grand Junction and explained. Was told to take photos with a straight edge on top of the mattress to show sag. I did and emailed the photos. After more than two months (yes!) and still no response, I made another trip to the store. I was told the salesman who I emailed the photos to had been transferred to another store and there was no record of my claim. I needed to start another claim. Photos this time should be made with a string not a straight edge... stretched tight over the mattress. I produced my original photos and was told those would not work. It became clear warranty claims were not a priority. There wasn’t even a standard procedure to prove failure. My solution? Look for a competitor in the furniture business that backs the product it sells. The mattresses were called “Madison’s”.Products fail. I accept that. The company that fails to honor their warranty is not worth accepting.* This is an addendum to the above review.The day after posting this review, the manager of my local Denver Mattress called me directly. He made no excuses and gave only apologies for how my situation had been handled. Manager “Stefan” offered me a new product or store credit. Whichever I preferred. He was very professional. Thank you for making this situation right!
We are very pleased with the service we received at Denver Mattressin Grand Junction CO.Tabitha Bell was friendly and very helpful in us selectingthe right mattress for us.
Tabitha was incredibly helpful with helping me and my husband find a bed that fit our select sleep preferences. We went to 3 different mattress stores before she helped us to find the perfect bed. She also was able to look up my old purchase, so I could get a new version of my favorite pillow! To say I am thrilled is an understatement.
We had a really good experience this afternoon. Tabitha was very knowlageable about the products in the showroom. The showroom is plesant and clean. The Labor Day sale saved us quite a bit on our purchase. Over all we had a very good experience.
Walked in to business today to shop for a mattress for my Mom. Was met by a lady who told us she had 2 mattresses available and they were over $2000.00. Everything else backordered a long time. Wouldnt even step away from desk to show us what was available.
Josh was ready and available to assist when we arrived. We need a reasonably priced queen mattress delivered this week and he was able to meet this need. I am pleased with the service, knowledge, product quality and free local delivery. It was a good experience...again.
Joshua was amazing in store last week. He was patient and knowledgeable about the available mattress choices. I can’t wait for my new bed to be delivered.
Excellent customer service. Friendly help, worked through the process smoothly and explained in detail.
As a person who has never been mattress shopping before and knows very little about the differences between styles I must say that, Joshua, at Denver mattress company in Grand Junction, Colorado, was one of the most helpful employees I have ever encountered. He made the whole process comfortable and easy without making me ever feel overwhelmed. Aside from the knowledge that was bestowed upon me, Joshua made it easy to decide what I should purchase based on my sleeping tendencies. I would recommend this store to anyone wanting a new mattress, outstanding customer service, and a great deal!
Tabitha did a fabulous job helping us pick out the right mattress. She was so knowledgeable. Cant wait to get it . Looking forward to a great nights sleep.
Bought a new mattress and adjustable bed frame. Joshua assisted me and was very helpful and proffesional. He showed me several options and I found the one that worked for my budget. Didnt feel any high pressure sales techniques which is a sure way to make me walk away. Great experience?
We walked in were greeted right away and when right to looking at mattresses. The sales person was very pleasant and informed. We will sent friend in. Thank you.
Recently purchased a new mattress from Denver Mattress. Our sales associate Joshua Clark was absolutely amazing!! He was extremely helpful, knowledgeable and easy to work with. Thank you Joshua, for making our shopping experience a positive one!
The sales lady was very helpful and answered all my questions. I did not feel pressured to purchase a bed I did not want. I enjoyed my experience with Denver Mattress so far. Now I have to get the bed delivered in a couple of weeks. Hopefully that goes smoothly as well.
Stefan was very knowledgeable and helpful in deciding which mattress was right for us as a couple. He helped us to get the best deal as well, including sheets and pillows.
Our sales person was very helpful and patient while we decided on the best option for us. She showed us exactly what we were looking for, and was knowledgeable when answering our questions.
Really easy to figure out what you want without too many or too few choices. The mattresses are of higher quality.
Tabitha was awesome! She was very professional, knowledgeable, courteous, and humorous! She made us aware of the sale and a great cooling pillow, we bought 2. We added some great Egyptian sheets as well. She made our shopping experience very enjoyable!! We have several items from Furniture Row that we are very pleased with and we know we will be back to Denver Mattress for any future needs. Thanks!
We went to this location to try the Purple mattress options. After trying the various options we ordered the 4 grid as it seems the most comfortable for our varied sleep position preferences as well as our weight. We were excellently assisted by a young woman named Tabitha, who absolutely nailed the fine line between informative and helpful, while also giving us space to make an unpressured decision. I truly appreciate that as there have been times when my husband will simply leave businesses because of overly aggressive sales tactics. I love that Denver Mattress matches Purples current online prices and promotions, allowing us to support a local business and still get the product we were interested in buying. Our delivery options were clearly explained, as well as the potential length of time before receiving our delivery. Great shopping experience!
This is the absolute best place to buy your mattress from. They are on top of any warranty concerns and are a pleasure to work. We have tried other places and always end buying from here. This is the best place to go if you are needing to buy a mattress.
Great selection of mattresses. Staff was professional, knowledgeable and took really good care of me; making necessary recommendations.
Tabitha Bell at our Grand Junction store was excellent! Knowledgeable and kind. We will be back!
Stefan was amazing and answered all of the questions we had. He was not trying to sell us something so that we spent more money, he genuinely wanted us to have the best product available. Great experience and will use them again if we need in the future.
Very helpful staff, found a great new bed that happened to be on sale. Love going in there because I can always find something in my budget.
Stefan was very helpful, made out purchase transaction very smooth and easy
10/10 will shop again! Stephan went above and beyond for us. We had some issues with the comfort of the beds we purchased, he backed the warranty and swap out programs they offered and really went out of his way to help us. They truly do care about their customers and are extremely knowledgeable. If a bed isnt up to par they wont even carry it. I recommend this branch to everyone. Best mattress store on the western slope. Thanks for always being there and being so helpful.
We went in looking to pick up a nice mattress and walked away with one of the best set ups from sheets, pillows, mattress and the best foundation you can imagine with all the tricks to make you fall asleep in supreme comfort. I want to give an extra special thanks to Joshua Clark for taking his time to break everything down in detail, give us all the specials and bundles in the latest sales, and truly showcase what makes Denver Mattress the place you will want to buy your next bed or entire setup from!
Very friendly staff everyone was very helpful and was trying to show us what mattress would be the best for us we found one we liked and they were able to have it ready right away
Staff was very friendly and helpful. Decent prices, with fast service.
We have used Denver mattress and furniture row for all of our home furnishings and have never had a single problem their professionalism and warranties are best in the industry! Were now on our third mattress from Denver mattress and we will never buy anything other than a doctors choice mattress.
All questions were answered and the 5 min. test on the mattress was comfortable.
Just got home with the memory foam. If it takes up to a week to expand I’ll be somewhat disappointed if it doesn’t. Since this is for a Murphy bed I am anxious to see how it works. The sales team and warehouse team were awesome! Thank you!
Fast easy, great sales! Super experience!
Walked in at 5:14 pm on a Sunday. Walked out a 5:50. Super easy mattress purchase with Stefan. He was awesome and knowledgeable. Got us in, tried a few mattresses and we picked one and got us out. He really listened to our sleep issues and gave great advice. Super happy with our purchase and cannot wait for our delivery. ON TUESDAY!!! So quick!!!! :) THANK YOU STEFAN!!!!!!!
Joshua Clark did a great job of taking care of us. Took the time to double check the price match. Thank you Joshua.
Tabitha was super helpful and full of knowledge. She showed us only the mattresses that would fit our needs and didn’t waste our time with mattresses she knew we wouldn’t like. AMAZING!
Denver Mattress Beat American Furniture on their prices! Service was Great!
Knowledgeable and friendly staff. Did not pressure, just provided great service and pricing.
Shopped at Grand Junction store and there was no pressure. We lucked out having Joshua as our Salesperson. He was knowledgeable and patient. Thanks
I enjoyed the customer service they were very friendly and knowledgeable .
Stefan is a pleasant and knowledgeable sales representative. We knew generally what we were looking for and Stefan was able to succinctly present the differences between each type of mattress which was a big help in our decision-making. He also gave my husband and I time to discuss our options without being pushy, and price-matched what we knew we could get the mattress for through another channel. I would definitely recommend Stefan if you are shopping for a new mattress!
Great experience as usual. Only place we go to get our mattresses!
Wait staff Tabitha was very helpful/knowledgeable of product and easy to communicate with . . .Thanks
Very friendly with great service the people are great and very helpful was able to find something I liked quick and easy with the help of Joshua Clark
Very knowledgeable and willing to answer questions to get me into the right mattress.
Great costumer service!
Had what I was looking for, completed the transaction quickly and I was on my way.
Great experience joshua was very helpful explained everything well and was an excellent sale man
We had a great experience! Very helpful and friendly staff! They were more interested in helping us find what was best for us then making extra money! Stefan was great!!
Tabitha was super helpful with our mattress buying experience.
Tabitha provided prompt, courteous and knowledge service. We came in with an idea in mind, and she was able to get us to the right mattress for us in no time at all. If you’re shopping for a mattress, great store, and make sure it ask for Tabitha.
Easier process than I thought it would be using text to purchase and make payment ... good company to work with. When they realized the mattress i had ordered was on sale, they immediately reduced my price to the sale price.... THAT is fantastic customer service. .
Staff is helpful and knowledgeable about the products. I like the quality of the Drs Best line. Plus you get a good warranty.
Thank you all and especially PJ or BJ!
Stefan was great. Very nice and helpful. Helped us find a very comfortable organic mattress and a great deal. Go see Stefan, you’ll be glad you did. Thanks a million.
Prompt, professional service. Stefan listened to our needs and we were completely satisfied.
Joshua was excellent! Easily our favorite sales associate in our bed journey over a couple if weeks.
Joshua Clark was our sales person. He was very knowledgeable and helpful. Can’t wait to get our mattress and pillows.
I had a good experience with Denver Mattress. Tabitha answered all of our questions with no pressure. Stefan took good care of me the next day with a fair deal on our mattress. He later took care of a few small glitches very promptly and without complaint. I would recommend this retailer to a friend!
Prompt service was provided by Tabitha and she assisted me in finding a mattress that worked for my budget. Very personable and efficent sales! Clean and clear store presentation. No complaints
Josh was awesome in suggesting products that would work for us
Very friendly. Had item in stock. Definitely will return for future purchase.
Such a quick and painless purchasing experience!!
Good product, easy to do business with, no pressure
Great customer service and found me great deals