Just went in with my husband, we are paying $137 out of pocket for medication because the pharmacy is too short staffed to call his insurance. That doesn’t sound right, but I guess we have to do what we have to do. The woman we just spoke with deserve 1 star service, for being too short staffed to do her actual job. I’ll remove this review if it gets rectified, but she straight told him that if he doesn’t wait 4 more days, insurance won’t reimburse him. Also, he has to wait another hour to get it filled, even though he has to leave town for work right now. So he is about to be at least an hour late to work, & out $137.

I went to the website and scheduled a COVID booster shot for 11:30 pm and when I arrived at the store to receive the shot I am told that I cannot get the shot because they come in packs of 6 and they cannot open a pack for me since it is not likely that they will use the other shots that late in the evening and I should come back tomorrow. So I called today and was told by a very rude manager that I should call the corporate office and tell them not to have appointments on their website for 11:30 pm because she cannot give them her input about customer experiences. I only gave the one star because zero was not an option. I guess I will be going back to Walgreens!😡

Id like to give a shout out to Courtney at the Granite City, Illinois store #10951. Courtney not only has a very pleasant voice but a great workmanship attitude. I called the store looking for product availability and pricing, she was happy to get all the information that I was asking. We the public can use many more young women and men in the public . 10 🌟 for Courtney.

Wait 3 days just wait another 30ty minutes just to put a inhaler in a bag while 3 workers stand and bs

Went in for a flu shot and pneumonia shot and the experience was safe and easy and well done. Had to return a second day and the service was good but looked like they needed another pharmacist.

I love CVS pharmacy the staff is very friendly and your medicine is on time when you get its not a long waiting time thanks CVS I really appreciate you all and the rewards are awesome 😊💖🙂

I dont know where to begin, there are so many wonderful things to say about this store! first off, it is not just a store or a pharmacy, they absolutely treat you like family! I called at 1 oclock in the morning after I had hurt my knee prior that evening but now I could not walk. Tim took my call, checked on crutches for me and the price put them together. He met Me at the front door, but would have brought them to my car had he seen me. he adjusted them for my height, quickly checked me out and escorted me back to my car! if that is not a service beyond expectations award, I dont know what is! Before that, my first encounter was Brittany.I didnt know it at the time, but she was the store manager, but she was so friendly and had the warmest smile, and I asked where something was, and she immediately took me there. She just made me feel welcome. You know how some places youre just a bother, not here... Not ever! That night I hurt my knee, Tim suggested I drive around and talk to the pharmacist on duty. Maybe she could give me some suggestions, because at the time I wasnt sure what I had done to it. So I did, and it was like talking to my sister. I knew there wasnt much she could do or say, but she was very helpful in just being comforting, at 130 in the morning! In just less than a month that Ive transferred our prescriptions here, I have gotten a lifetime of grateful service from everyone at the store, that I have never gotten anywhere else! ! thank you to all of you for the great job you do !!!

Staff is so friendly and helpful!!! My kids love shopping here with me. The Rewards are great, and the app is easy to navigate. Would highly recommend for quick visits, home essentials and for pharmacy purchases. Never had an experience like I do at CVS at any other Pharmacy, especially in town. HIGHLY RECOMMEND GIVING THEM A TRY!!!

DONT GO! Im going to switch to Walgreens.I never ever had an issue I like everyone at the pharmacy always had excellent customer service except today with this girl weird girl they have at the register she very weird. I was basically treated like I stole something just because I came in and wanted to return a lipstick which I have returned makeup before. So she said she needs to give me a store credit I said thats ok so she left came back and said her manager said no. I never felt so mistreated!!

As i am waiting in line. The cashier took another customer that was walking up. I clearly said that im next. She never addressed me and she completed her transaction. I went to another cashier who happened to be a manager told him of the situation. He chuckled and completed my transaction. No one apologized at all. BTW everyone was white except me.

Incompetent doesnt begin to describe this pharmacy. Called a day ahead to verify they received my prescriptions. They had, but needed to order one, would be in after 2 the next day. Arrived after 3, they had no record. Finally found it and said theyd need to order the one, be in after 2 the next day. The other one wasnt ready. I said to just cancel it, Ill get it somewhere else. No problem, was the reply. Yes, it IS a problem!

Friendly staff always willing to help you find what you need.

The store is very convenient for me, and all employees are most helpful!

This stores pharmacy is the worst. There is always a problem with my prescription. The pharmacy staff and pharmacist are very rude!! I’m never coming back to this location. I’m looking for a corporate number to call. I am going to report them this is my third visit and nothing has changed.

Fast service and very polite

MoneyGram only up to $100

Harrassment. Torture. Rude

Didnt have what I initially went there for and after leaving the store empty handed had an employee stand at the door and watch me leave assuming Id shoplifted

Fast and friendly

Always shop the deals

The best!

Best

Expensive

Excellent