My husband and I just replaced our condos sixteen year old furnace and central air conditioner. Northern Air Systems, Inc., highly recommended by another local business, provided an excellent experience from the in-person free estimate to installation.Business Owner Bob Ropke runs a very professional business with a polite, thoroughly knowledgeable team. Bobby, Mike, and Mitch worked for seven hours, only breaking for lunch. As a result, this job was completed in one day. Thanks to Owner Bobs measurements of the roof access hatch in our condo building, we had options of upgrades. This included one that fit through the roof hatch. We saved considerably because our HVAC Replacement did not require a crane.Additionally, Bob simplified the process by emailing us attachments with our new HVAC options and a price quote. These photos and highlighted features were immensely helpful in making great choices. Northern Air prides itself on cultivating good, solid business relationships with their clients. Reputation is key. Owner Bob didnt try to sell us anything we didnt need. In fact, we decided to put some of the money we saved from not needing a crane into an energy efficient HVAC Filter, Aprilaire.Finally, Kate and Stacy in Northern Air Systems Office, are always pleasant and helpful. It is now my pleasure to highly recommend this company. They truly are heating and cooling experts.
We have been using Northern Air for almost three decades.No matter the service- routine yearly maintenance to installing new A/C or heating system, Northern Air does great work. They honor their commitments and are always professional.We recently needed an emergency repair and Kate in the office and Gary the technician made it happen.This was a great relief to me and my family.We give Northern our highest recommendation.
Whenever I get service from Northern Air, I keep getting reminded why I continue going back to them. They are clean, professional, and courteous. Our technician Eric was great. I asked if could wear a mask given our unvaccinated kids and he didnt hesitate to put it on. We will keep going back to them for any future needs.
I’ve been a customer of Northern for almost 20 years. They take care of my furnace and central AC which are now 26 years old. Northern comes twice a year to service my heat and air. They are always on time, professional, helpful and knowledgeable. They explain everything to me. I recommend them without reservation.
Erich was really cool. He came early. He explained everything completely and answered all of my questions. He was friendly. Great company with great workers. :)
My family has used Northern Air Systems three times now. Replacing a small-home furnace, a large home furnace, and now a large home central air system. On all three occasions, Bob was involved from estimating through installation, and the quality and price were excellent. The entire organization is first rate!
Weve been having Northern Air Systems taking care of our HVAC system for many years, and I have to tell you they are GREAT!No matter which rep Kate (who herself is proficient, professional and really nice to boot) schedules to come out for service, the guys are all knowledgeable, efficient, timely and, well, as I said GREAT!Try them; youll like -- no, youll LOVE them!Jill
Weve used Northern Air for at least 15 years. Theyre hugely knowledgable, professional and friendly, reasonably priced - and they do not oversell where there is no problem. They just downright inspire confidence. Theyre part of the cadence of our life - we see them every 6 months.Weve also had emergency service from them a few times over the years - what can I say, things happen! - and they can be counted on to be there and know exactly what to do - in our case, during a couple of heating emergencies in dead of winter.In sum, they are old-school in a new-school, neighborly kind of way. Big thumbs up!
Weve used Northern Air Systems for several years now for HVAC maintenance and have been very happy with the service they provide. We decided to replace our furnace and AC this year. We had a competitor come out and give us a quote and the saleperson was mostly interested in selling a system and didnt take any time to look at the ducts, etc. Bob from Northern Air came out to give us a bid and took measurements and made drawings before trying to sell anything. He explained everything and answered all my questions, and even made some recommendations for more efficient ductwork at a later time, if we wanted.The installers of the unit arrived on time and worked until the unit was installed. They also answered questions we asked as they were installing the furnace and AC.Bob has been very responsive to questions I had about rebates. The installed thermostat has lots of features that Ive never worked with before and Bob has arranged a time to come out again and go over all the bells and whistles.
I called Northern Air at the recommendation of my previous HVAC contractor who retired. Northern Air scheduled a timely appointment. Scott arrived as scheduled and got to work right away. He was friendly, professional, and helpful. He provided maintenance and use recommendations for my aging system . I will definitely use Northern Air again and will recommend him to my neighbors.
Northern Air replaced our furnace and AC a few years ago. The job was done in one day.The workmanship is fantastic.I signed up for the maintenance package to maintain my system and keep it functioning perfectly.Very friendly and professional staff.
Northern Air has been servicing our business for the past twelve years and my home the past three, with outstanding service. They are knowledgeable, professional, and honest. Highly recommend.
Our furnace stopped working completely. Scott the technician was awesome. He diagnosed the problem in our furnace and made the necessary repairs in less the. 30 minutes. I am always impressed with Northern Air Systems service. Thanks, I would definitely recommend these guys to anyone.
Northern Air System is the best. Their customer service and technicians are very professional and friendly. Most importantly they are always on time for their appointments.
Great customer service and fair prices. Honest folks!
Weve used Northern for the last 5 years, and their service is terrific. They go out of their way to come up with both cost effective and efficient solutions for any issues with our HVAC system. If youre looking for a good HVAC service team, Northern is it.
Excellent service call, thorough explanation of repair and preventative maintenance for future. Very professional, on time and efficient.
Once again Northern checked out our system carefully and professionally, looking at all components and making sure they were operating properly. Found a badly spliced wire that had come unlodged and as is left the dehumidifier unworkable. Problem was addressed quickly and saved us alot of head scratching through the summer.a pleasure to work with
We have been loyal customers of Northern Air for over 15 years and are very happy with their quality service!
The technician did an excellent job servicing my air conditioning unit. Very professional.
Had a great serviceman, with lots of experience. Explained in detail what was wrong with my AC.
Very professional, thorough and knowledgeable. On time and responsive. A pleasure to work!
Have used Northern since 2008. Always on time, professional, respectful and qualified.
Gary was great! He arrived on time and completed the maintenance and inspection quickly and efficiently. Gary took the time to explain how the heating and humidifier works (as I am a new homeowner I was not familiar with that). I would definitely recommend Northern Air!
Always honest and competent, professional and friendly. Would never call anyone else for HVAC work.
Northern Air Systems, Inc. has a great reputation. A friend in the community recommended them, and we are very satisfied with their repair work. Joe fixed both our AC and Furnace. He is a professional and did an excellent job. Our thanks to this fine company.
Great Service. Erich is great to work with.
As always, Northern Air arrived on time, completed their work and met our high expectations.
A pleasure to work with. Every technician we have had over the years has been great. We have been with Northern for about 8 years and we wouldnt think of using anyone else for our heating and cooling needs
Prompt capable service as always!
Excellent service preformed by a professional
Great company. I recommend them for your heating and cooling needs.
Great service as always. Very professional. I’ve been a customer for 25 years.
This company is great! The tech was great and friendly
My furnace was running on and on and not keeping up with the thermostat so I called Northern Air Systems. The gentleman who responded did so within an hour or so and after some preliminary discussion and inspection of my furnace he was able to troubleshoot why this was happening. To fix it required a mere filter change. He explained the situation as since we were using tap water in our newly purchased humidifier, it caused mineral deposits to be collected by the filter to a point of restricted airflow which caused the furnace to over heat and trigger it to shut down. Once it cooled it would start right up again. He changed the filter and Ive had no further issues since. The cost was in line with the services provided.
Was able to get service on short notice. Needed additional service for water heater, and tech. completed 2nd service on same day.
I now know why they have 5 stars. Easily my best repair service experience. I did my due diligence and called around to other recommendations from family and friends and figured that if the estimate was fair, I would stick with the local company just because. They came in as soon as they could, and were knowledgeable, courteous, and determined to figure out my issue quickly, since it was 5 below outside and my kids could see their breath Inside the house. We have an annual appointment now and I cant recommend them enough. Thanks Bob!
Joe our technician was AWESOME. He located the problem and found other issues that were never done when the house was built 11yrs ago! We were both shocked. Kate the scheduler was very helpful as well. I would totally recommend Northern Air Systems to anyone and will continue to use them if problems arise in the future.
Called on Memorial Day with my air not working, knee surgery the next day in 90 degree heat outside and now 85 degrees inside, NORTHERN jumped into action to schedule me the next day, ordered a part and to schedule a return visit. So very impressed with this company. From Kate in the office and the tech, Eric that helped get my air conditioning up and running truly an exceptional staff. Eric explained everything thoroughly, very professional and courteous. Can not say enough about this company!!
Joe was the tech that came out for our Spring inspection. Pleasant, neat, prompt. Called a problem to our attention and explained it quite clearly.Answered our questions and in general represented the quality that is representative of this companys standards. Highly recommend
They were very knowledgeable and timely. They provided a whole new AC and Heating system that works very quiet and efficiently.I know have remote thermostats so I can control my air from my phone.Great Job Northern Air.Special shout out to Bob,Scott and Steve.Thank you
Recently had Central A/C installed. They were very polite, professional, and did an excellent job. They pay attention to details. Their prices are fair and they do exactly what they say they will. What more could you ask for. Would use them again and recommend them to others. Thanks to the entire staff.
I have been a contract heating and AC inspection customer for many years, and have come to rely on the thorough job they always do for me. This is not a quick in and out look before moving on to the next appointment -- usually an hour or more is spent going over every detail of my equipment. Paying for this twice-a-year service sure beats taking my chances on a summer or winter crisis later.
The technicians are always very courteous & professional!
On time and very knowledgeable. Scott was very thorough and explained everything. He took the extra time to show me what needed fixed and the options I had to get my furnace running again. I would 100% recommend Scott and Northern Air to my family, friends and neighbors!
Northern Air has been our HVAC system preventative maintenance service company since we bought this home in 2013. Everyone is friendly, knowledgeable, and great to work with. I highly recommend the annual contract!
Called them in AM, and they sqeezed me in by noon... No emergency charge!Technician Joe was efficient... Didnt dilly dally around wasting time. He found the cause of the problem within 10 minutes.I definitely will call them again when theres a need. Thank you Northern Air!!
We originally bought our furnace & air conditioned from them years ago. I have them out twice a year for preventative maintenance and always a professional positive experience.
Promised to take a look at my job. I Tried following up multiple times and got no response. Finally heard back 5 days later that he is too busy. Being without heat, i just lost valuable 5 days. Not a great way to treat a potential customer. Would not recommend.
I called in for service and Kate was extremely kind and helpful, going the extra mile in following up with me to let me know the tech was on his way (I inadvertently missed several phone calls as I was at work). Scott was friendly, very knowledgeable, and efficient. He managed to fix my issue and save me money to boot! I highly recommend this company for your HVAC needs.
I called Northern Air Systems after a previous HVAC worker wouldnt come back to finish the job he started on my boiler system. My boiler was working, but after he left I only had half the heat registers working in my house because they failed to bleed the air out of the system after the work they did.These guys had someone out to my house within 4 hrs to get my boiler heater back up and running. Joe the technician was great to work with and communicated with me on how to do some maintenance on my own in the future if I need to bleed my system in the future. Fantastic company that put me and my need, after having been treated so poorly from a previous company, a top priority. Thank you, Thank you!
Northern Air designed and installed our multi-unit, multi-zone system for our 9,200 sf home 12 years ago, and has provided semi-annual maintenance services since then. They are as professional as they come on all fronts, and I highly recommend them.
These guys are top notch! I have used them for the past 20 years for my AC and heating. They always fix the problem the first time, are prompt and courteous. What I like best is they are not constantly trying to upsell you new units. They make recommendations, but are not constantly trying to sell you new units.
Northern Air Systems, Inc. has been serving my heating and air conditioning systems for 10 or more years now. The service technicians are always on time, thorough, and courteous. The office staff is so friendly and conscientious when I call to set up an appointment or ask questions. Pricing is fair and equitable. I trust Bob and his crew for all my Hvac needs.
I always enjoy your technicians coming to my home. I feel like they are my friends. They are very professional and carry out their duties expertly.John Brooks
First of all I would like to say that I am in the service trade.Northern service tech Garry was on tine, very professional and courteous.Nice to work with a local company that employs knowledgeable and professional staff. to top it off pricing very reasonable as well.I will be looking to replace my furnace in a year or so as it is 30 years old. guess I have to only make one call!! Northern air systems.
Great service on a couple of old boilers. Technician tried a number of low-cost potential solutions before recommending a higher cost replacement. Willing to teach me how to keep it running until we did replace needed components. Did not charge for solutions that ended up not working.
Great service! Lots of things needed attention and you guys too care of it all. I highly recommend them!!
There was someone at our house within hours of contacting Northern Air Systems. They are professional, highly trained, competent and dependable. I am very happy with the work they have done for us.
They where honest they cane fixed it and then when we had another problem they came back and re fixed it for free they where affordable and reliable we have used them alot and everytime they have done nothing more than what was needed and even went out of there way a couple times too hook up a new thermometer that they gave us we didnt even ask them to do it but they knew the line in the old one was cut so they fixed it free of charge
Very knowledge, helpful, kind and thorough. We like knowing they are available when we need them. They always treat us well.
My step-father has used Northern Air for over 10 years! Since he has known the owner, Bob, for a long period time, it is an easy decision for me to keep giving them my business since I’ve started living on my own. He runs a great and reputable business with Servicemen that are very helpful and knowledgeable. Especially Scott! Thanks for running a great business and keep doing a great job Scott, et al.
They did a great job, quickly and cleanly installed both and A/C unit and furnace. Their price was very competitive, not the cheapest, but based on earlier reviews I chose them. We definitely recommend Norther Air Systems.
The technician that arrived to the house -promptly, was knowledgeable, clean, considerate of my house and explained what he had to do to get the furnace restarted. His ability to competently repair the issue was very much appreciated !!
Great service. Gary was on time and serviced the equipment in a thorough, professional manner.
Northern Air Systems did a great job. They called ahead and were flexible with their scheduling. They talked through everything so we knew what to expect and offered solutions for the future.
I decided to give this local business a chance at fixing my furnace when it went out overnight during sub-zero temps, rather than calling the business that had stickers on my unit from prev owners. I was NOT disappointed! From the answeing service, to the dispatcher, and the service tech...ALL were pleasurable, thorough, efficient, and cost effective. It was my pleasure, and id highly recommend them to anyone.
We have used Northern Air Systems for a number of years for our AC and furnace maintenance needs. They have always been prompt, courteous and efficient. Have no problem recommending them to others.
We’ve used Northen Air several times and the service has been excellent. Their technicians are timely, very knowledgeable, friendly and respectful, and take the time to explain your system to you.
Im Office Manager of an Engineering firm who has for years counted on Northern Air for our HVAC needs. We have an annual maintenance agreement, have had numerous repairs on our older units and have had them install new units on the rooftop of our facility. Northern Air Technicians provide excellent thorough service. The office staff and technicians are super friendly, courteous and always a pleasure to work with. I would highly recommend this company for your HVAC needs!!
I have been a customer of Northern Air Systems for 15+ years and have always been pleased with their service. They are knowledgeable, timely, thorough, etc. I would recommend them.
They are always professional and honest. I would not hesitate to recommend Northern Air for all heating and cooling needs.
Great company. I recommend them for your heating and cooling repairs.
Been doing business with Northern Air for nearly 20 years. Theyre always punctual, their techs are professional and knowledgeable, and Ive never had a single issue with them.
Great experience, the office called me multiple to set up a same day appointment. The tech stayed after business hours to finish the job.
I highly recommend Northern Air Systems! They have been our heating and cooling contractors for many years and are reliable, efficient and have superior customer service!
Have had Northern Air for furnace and air conditioning service since moving into newly built house in 2002. Highly, highly recommend Norther Air. All service technicians and office staff always go above and beyond with their knowledge and friendliness.
Great techs. Fast reliable service. Very nice company to do business with!
Professional service people, on-time, friendly, competitive prices. Great work on our new furnace and water heater.
I have been using Northern Air for years. They always show up when scheduled and do a through job. I would highly recommend them.
Technician was knowledgeable, courteous and did a thorough furnace cleaning and check up. Would highly recommend.
Great Company to do business with. Friendly knowledgeable staff and reasonable prices
Great service! Always on time!
Have used Northern Air Systems for many years and always pleased with quality and speed of service.
Great service for years and always there when we call.
They were through in the cleaning and repair of my furnaces.Ill have them back next year to do the same service.
We recently had to call Northern Air Systems out to replace an Inducer Motor that had been replaced under a year ago, also by Northern. Eric came out but did not have correct part in truck so came out a few days later and completed repair. Lennox initially claimed their warranty was only 30 days, but upon further review and with Northerns urging they did warranty their product and refund the part cost. Thanks to All Kate, Stacy, Eric and Owner Bob for their support on this matter
Great guys. Able to handle my geothermal with ease
We have 2 service visits a year at our 2 office bldgs, Spring and Fall. Gary is fantastic and very pleasant to work with. I like the company so much, I have used them at my house too!
Have done business with Northern Air Systems for a number of years, including entirely new HVAC system and regular maintenance (on both old system and new system). Knowledgeable, reasonable cost, excellent service, courteous staff -- these guys are the best!
Very Good service from Northern Air. Have had them for years.
Service was great. Staff are friendly and efficient.
We like the fast response when we call and the service technicians are friendly and knowledgeable. Thank you.
Have been with this company for 25 years, great service
Arrived on time and quickly solved our heating problems. very good service.
Gary services our equipment at our home for years --- Im a contractor and I also thru my business have had Northern Air do my clients homes for 35 years now
Simply the Best Service in the area.
Excellent service, friendly and trustworthy employees
Always professional
Prompt and efficient !