Andy will take care of you to the fullest. The man does not sleep until all jobs are done that day for all of his scheduled appointments. I was having issues with my garage opener unit and had appointment on a Fri night. He called me at 8pm that night and asked if he can still come by to take care of job. Andy was busy from previous jobs but didnt want to push my garage issue out for an extra day. I told him to come on by and fix it and thats what he did with expert efficiency. My garage door(s) works like a champ now. AND price was great for top-notch work. We want him to sleep on his time but to all, definitely use his services because he knows the garage door business inside and out. Thanks Andy
I had a great experience with express garage door service. I would highly recommend. They did great work and it was done at a very reasonable price!
Andy was excellent to work with! We called in a bit of a panic as our car was stuck in the garage because both springs broke on the door. We had tried checking the motor, sensors, and the so-called basic things we new to review, but the springs were completely shot.When they post 24-hour service.... This company means it. We called at 8:04 pm on a weeknight, he answered right away, and was very clear about timing, cost, and expectations. He arrived at 9:14pm and was done in about an hour. Not only did he replace both springs, but was very personable and took the time to explain some basic maintenance tips to us.They do not charge extra for nights/weekends, which is a small blessing in an already stressful/annoying situation.I cannot say enough good things about Andy, the company, and the entire experience. He was efficient, knowledgable, polite, and affordable high-quality work.THANK YOU!
My spring broke and they were over the next day at a time that worked perfect for me, they even arrived early. Junior did a great job. Before the spring even broke, my garage door moved very jerky and it was clunky going up and down. After Junior was done, my garage door went up and down smoothly. He was very professional, gave me tips on lubing everything to help the life of the springs and opener, and he was very personable and polite.
What an amazing place such friendly staff.Got me in quickly and the tech did an excellent job. Will use them again if I had to.
Andy did great work! Response was prompt and work was well done. Fair prices and door works good as new, will definitely recommend!
Jr came out withthin two hours after I called and repaired my springs and now it works like new, ill definitely refer express to family and friends
This was fast and incredibly helpful service. The technician was very informative in how to maintain and extend the life of my garage door. He even went above and beyond to reprogram our door panel. Very experienced and quick! Highly recommend!
Great prices and on time and very professional two thumbs up for express and andy
Fast, friendly and knowledgeable. Thanks again!
They were able to fix my garage door the same day. Person named Junior was super polite and even told us how to care for our garage door. It opens/closes so quietly now! Great job! Definitely recommend!
They came out in bad weather on a Sunday evening to get my garage door opening again. The serviceman was very courteous and did a great job! The price was very reasonable for a Sunday evening call. I will definitely call them again!
They fixed my door within 3 hours of me calling for an appointment. Plus the weather was extremely cold. Fair price and great customer service. I would recommend Express Garage Door Services!
Andy at Express GDS does AMAZING work !!!..... he converted my old suicide long Springs into the more modern overhead style...his prices are very easy on the pocket book also....his main concern is to keep the customer happy at a price you can afford !!....outstanding knowledge also...HATS OFF to him !!
Andy came out and explained what he needed to do to my motor and did it in a timely fashion. Garage door works like new
Let me tell you, these guys were on top of it. Very quick response and even in this below zero weather we have been having. Very reliable and knew the problem i described over the phone. I will definitely be calling them back to have a few more things done on my garage doors.
Excellent response and customer service, lightning quick turn around time, an honest knowledgeable assessment - all at a fair price. Definitely recommended should your garage door be giving you grief!
Andy came out same day and fixed our springs and rollers within 2 hours after I called. Great service definitely two thumbs up 👍 👍
Needed new garage doors and a 2nd working garage unit. Pricing was great, one of the guys came out on his day off to finish the work. Thank you so much! Was unable to get the guys name, but he was polite and professional! Your staff really goes way and beyond! May God continue to bless you hard workers and many blessings for your business!
Very fair pricing and a hard worker. He also gave me some pointers on maintenance for the future. I will definitely be making a recommendation to friends and family.
3rd Review: Back to four stars. EG showed up and yesterday and made the situation right. Apparently stuff happened beyond their control, but hopefully theyre back to the same great service I originally experienced. No excuse for not communicating sooner, but they said theyll honor the 1 yr. parts and service warranty, and paid me for the trouble. Still recommend this crew.2nd Review removed as per promise.1rst Review: Andy and Junior fixed my garage door today and I am grateful and most pleased. They answered all my questions, worked their butts off, and were polite, pleasant, and proficient. The door probably functions better than when it was new. The price was fair. Highly recommend this crew.
Made time to repair the opener same day excellent work and very nice would recommend to anyone
I called on friday afternoon the owner came on the sameday in the evening to check the door, the spring was broken he temprary replaced it and fixed the door. He though that he wont be able to get it fixed because of the christmas but they were still able to get the door inxed in couple of days. Their installer Jose was so professional and perfect with his job and got the whole door installed in four and half hour. Their prices were so reasonable. I recommend this company to anyone and anytime for fast and reliable service.
I called to report my inoperable garage door issue at 930 in the morning. Kyle came out to my house within an hour and quickly determined what needed to be done to get it working. Despite being an older door and tracking system he was able to complete the necessary work to get it working successfully. All at a very reasonable price, and in less than an hour and a half!! A virtual handshake to Kyle and Express Garage Door🤝
I called Express to have my garage door fixed. Assuming it would be a week or so atleast, when he said ok Ill be their tonight I was amazed. I was even more amazed when he showed up at almost nine pm. He kept his word that he was coming. He did a great job and definitely knows what hes doing. I will definitely be calling them if I have any more garage door problems!! Thanks guys!!
Owner is great. Really knows his stuff. I would recommend to anyone looking for garage door repairs no doubt
Super knowledgeable service, of note “Junior was above and beyond nice. He knows his stuff. He could not have been nicer, Outstanding Job.
Kyle came today and installed a new garage door opener. He did a great job. I would highly recommend this company. Called the night before and they came the next morning. Very friendly and very reasonable prices.
Quick professional response, reasonable pricing, fixed the obvious problem and made sure everything is working as good as possible. Glad I called, 100% recommend.
Diagnosed and fixed my garage door no problem. These guys know the ins and outs to everything there is to know about garagesHighly recommend
Andrew was very polite and did a great, thorough job! He responded on a Sunday, but still went above and beyond for an affordable rate. I will recommend his work to all of my neighbors!
We called them back after 5 days of them repairing our garage to tell them the door they claimed to fix was jammed and to reschedule a day to come back and fix what they did. They no showed one time and canceled two times. Finally when they did come, the repair man gave me a summary of ALL the things he did and what he had to mount and add, etc and tried to give us another bill. I asked why this wasn’t determined the first time, basically he’s giving me a bill for what their own company messed up on. I asked why they inconvenienced us with messing up the first job, wasting our time waiting for them to not show back up three times, then accuse us of “hanging” or “pulling” our own garage door to break it supposedly. They are so money hungry and lazy.
Very experienced & friendly technician. Quality work at a great price. Calling for all my garage needs for sure!
Definitely giving Andy a call for any future garage door issues I come across. Very professional and got the job done in a timely fashion. Their competitive rates were the cherry on top of their good work! 10/10 would recommend to anyone!
Was able to come out the same day. Upfront on pricing. Fixed the problem and got some other components more weatherproof and more to todays standards.
Even though Andy fell behind with other jobs and we had to wait longer than expected we are very satisfied and thankful for the professionalism he has and the expert work he did to get our door up and running! Also thinking very highly about purchasing a new door and having them install! Thank you Andy 😊
Used them twice in the past year and got same day service! Very friendly and helpful!
My sister recommended me to you you guys and they came an hour after I called just like they said they would. I am very satisfied with their work and speed. So glad my garage door is fixed and it works beautifully. Two thumbs up for me 👍🏼👍🏼
Was very satisfied with the quality and swiftness of the tech who replaced the spring on my overhead garage door. Called mid afternoon Sunday and he was here in a little over an hour. Toke him less then an hour to fix door and explain some of the issues with other components. I was impressed with his knowledge and quick assessment of the problem. Price was in line with what I expected.
Excellent service. I contacted them urgently after another company wanted to double the estimate, and could not commit a time to complete my request. They literally showed up the next day, on time, and at half the estimate of that other company. Extremely cooperative, reasonable pricing, absolutely no problems. Thank you!
Lacking time management skills. I was told they would be at our house at 8:00 AM. I had to follow up with him as he was 2 hours late. Told me he would be there around 11:30. Followed up again around 1:00 and said service tech was on his way. Service tech did not go here until 2:30. I had to scrap afternoon and evening plans. Not even an apology.The only positive was the prompt estimate the day before.
Called andy around 10 30 and came at 12 30, very fast and efficient. Definitely recommending to friends and family👍🏼
Responsive. ... Took care of my garage door same day. WENT THE EXTRA mile to make sure job was done right and came up with best value solution. Fair price. Great service. Highly recommend!
Andy was awesome! Great personality and excellent job! Would definitely recommend him to anyone. My garage door went out late Tuesday night and he came without hesitation and had it fixed in a flash!
Kyle came and repaired our middle garage stall opener, he was efficient and communicative! He was trust worthy and assisted with all our questions! Always go with this local, expert company!
They have *excellent* customer service. We have called twice and both times they have been 100% helpful and transparent about what was broken and the best way to fix it. We refer them to any friends that need garage door work done. Thanks again!
I was in need of garage door repair during the coldest weather in decades! Express Garage Door came out and repaired my door when no other company would. Andrew did an awesome job. He was friendly and explained exactly what he had to do. He took care of everything and never complained about the cold. In no time my door was up and running. I would recommend Express Garage Door to everyone. Thanks for the fantastic service Andrew!
I strongly recommend this company. They came to my house extremely quickly and were able to get my garage door operating sooner than expected
Very efficient service and reasonable pricing. The technician was super friendly and took the time to explain the work that he was doing. I would strongly recommend this company to friends and family.
This guy knows his stuff! Wish I would have called him before attempting repair myself. Andy is a super cool guy and seems very fair! Would definitely recommend to friends and family.
I will recommend Andy and Express Garage Door Service to all my friends and family very prompt detail oriented and reasonably priced. He is very knowledgeable in all aspects of garage door needs even fixed things that I didnt even know were broken. Thanks again EXPRESS
I could not have asked for a better experience . It’s Super Bowl Sunday...they arrived just before kickoff and did an amazing job. They were quick, efficient and friendly. I will never use a different service. Oh yea, and they don’t charge a surcharge on weekends....always the normal rate. It isn’t often that the service of a company impresses me, but I can’t be happier right now. Absolutely amazing service!!!
Andy did awesome work on my garage door. Came late at night and installed new springs and adjusted it, hes very knowledgeable and gave me some tips. Will definitely use again in the future.
Friendly & knowledgeable. Recommended repairs were reasonably priced. Were able to get to my house within a short amount of time. Very pleased!
Andy and his team at Express Garage Door Service went far above our expectations. Our bottom two panels were broken so I called around to see if I could get someone over to repair it. Another company came over and we were told the door couldn’t be repaired because it was no longer made and we needed a new door. We were quoted a new door but they were unable to get the new door installed for over a week. I called a few other companies for pricing and they varied significantly. We’re still waiting for some companies to get back to us. Andy’s price was good but when I told him about another company being slightly less for the same door he agreed to match their price. We were concerned that our door was going to break completely and cause more issues so Andy agreed to replace the door the next day. He was very informative and took the time to explain his product and how they would install it. He followed up with us after the door was installed to see how it was working. We had a small issue with the opener being too low and he offered to send someone over to fix that even though we didn’t purchase a new opener from him. Absolutely great customer service and quality work. We highly recommend Express Garage Door Service and will be calling them again if we ever are in need of garage door work.
Andy did a great job on both our garage doors. He fixed all the issues that the original installers screwed up and checked way more than he needed. Andy is very personable and easy to talk to as well. We High Recommend Express Garage Door Service!
Andy did very good work. He was detailed and up front. Our garage door sounds like new. I recommend Andy and would use him again.
We had a spring break on a Sunday afternoon and they came within an hour to service. Even though they didnt have the right sized spring, they made a new one on short notice and did a full service tune up and had the door working promptly. Definitely will be having regular service with them and using them for any future problems.
I am very happy with them. They within an hour. Fixed the door in less than an hour. Very nice guys. Recommended services that were needed and gave reasonable price
Called Express garage at 5:45 am when I noticed our garage wouldn’t open. My wife and I had to be to work at 8am. They showed up around 7am, fixed the issue, and we were both to work on time. Where else can you find this type of service?! These guys are special.
Andy and his crew did an exceptional job installing our garage doors and openers. They were very thorough and were more than willing to answer any questions I had to my satisfaction. He and his crew were also very polite and respective of our needs. I would recommend Express Garage Door Service to anyone looking for new garage door installation or repair.
Excellent customer service, super friendly, next day service 👍🏼 Very good pricing
I called andy a couple days ago and kyle came out and replaced my broken springs very fast and i havent had a problem yet. I will be referring express to my family and friends
Although they were a little later than planned, Andy and his crew did an Awesome job! They arrived thinking the problem was 1 thing and it turned out to be much more...and then he said he would do preventative maint. on my other door.I highly recommend Andy & Express Garage Door Service!!Thanks again for your outstanding customer service!!
Andy has helped us with garage door issues twice now and we have been very grateful each time. He is very thorough and his work is amazing. He will respond to calls when no other service will. What is most impressive is that he responded to a call on a Holiday weekend and another time in the dead of winter in below zero temperatures late at night on a Friday. Express Garage Door Service is the only service I will call should another issue arise. Andy is very hard working, sincere, his prices are very reasonable, and his work has been outstanding. Thanks again!
Excellent customer service provided. We had a little mishap on our brand new garage door and he was able to fix it after hours. Express Garage Door provided quality repair at and excellent price without after hours pricing. I would definitely recommend.
Who would have thought you could call on a Saturday and have your garage door fixed that day yet!? Andy was fantastic and my garage door works great. Andy literally works 24/7- I was out in the garage checking things out and he was on a ladder with a drill in one hand and parts in another- he dropped everything to take that incoming call! If your garage door needs service give Andy a call!!Jeremy V
Very satisfied with the timely service I received!! I never realized how a garage door could wreak such havoc on your life.. thankfully Andy and Kyle came to my rescue! Great service guys!
Called on a late Friday afternoon, they were here within a couple hours. Very professional, and efficient. Extremely reasonable prices!!! My garage door has NEVER opened and closed so smoothly ~ Highly recommend.
Kyle did a great job and the price was reasonable. He did a great job explaining what was needed and why. I would highly recommend them.
I Had a spring break on my overhead door I called around and the pricing was very competitive. I picked Express Garage Door because they told me they could be there in an hour. The installer was very professional and went above and beyond and fixed a hinge that I didnt know was broke. I will be using Express Garage Door and recommend them to everyone. Thank you and great job!!!
We highly recommend Express Garage Door Service. Andy and Junior arrived at our home a couple of hours after our call, diagnosed the problem, explained our options and best course of action, and was able to stay and complete the job that same evening. We found him to be professional, thorough, highly skilled, and reasonably and competitively priced, and we will definitely call him regarding any future issues.
I practically have a new door! Andy, fit me in and arrived at 11:30pm and stayed until 2am to get my door back in operation. Essentially he rebuilt it, he replaced any worn components, re-aligned everything, greased it all and reset my springs. It feels like a total rehab in two and a half hours and for what I consider a bargain. Be patient as this guy is busy....for a good reason. But he is one of the hardest workers I have ever met.
Very friendly guys, I work late and they worked around my schedule. They also did inspection on both garage doors and made sure they were working properly. My garage door hasnt been this quiet since it was installed
Quick response to our garage door problem, fixed quickly, and very reasonable price, would recommend to anyone
Excellent customer service, super friendly, same day service, very knowledgeable.
Andy from Express Garage Door Service does high quality work for an extremely reasonable cost. I had him over to fix a broken torsion spring on 11/29/2017. Our cars were stuck in the garage and the first thing we had to do was get them out. I had installed the door 12 years earlier without any handles so the first thing he did was add handles to the door. We lifted 220 pounds of doors and vice gripped the sides to get the cars out. Everything after that went smoothly and quickly. He suggested some additional repairs of obviously cracked parts and for all the work only charged me a single service call.At one point, the Village Of Ashwaubenon Leaf Pick Up truck was coming down the street. I grabbed my rake and started raking as fast as I could. Here comes Andy with a leaf blower that he had in the back of his trailer. So I guess he fixes garage doors and rakes up leafs too!
Andy rescued us when our tension spring snapped. Very professional service, affordable price, and he took the time to go the extra mile by checking and lubricating the whole system, replacing a missing bolt, and suggesting some preventive maintenance I could perform myself.
Used Express Garage Door Service for a broken spring. This is the second time we have used them. Andy is just a wonderful person. He works his butt off. He is extremely thorough and works really hard and long. And his pricing is reasonable. I wont hesitate to use them again.
Andy has helped me on two occasions. Both were on Saturdays and I got same day service. One of those days even being in the middle of January. Although he had other jobs lined up for those days and could not guarantee me a time of service, he was able to fit me in. Not only did he fix the issues at hand, he checked over everything else dealing with the door and did some complimentary preventative maintenance. Andy works very quick and is very personable if you choose to be in the garage while hes there. I have no reason to call any other garage door service companys. I wouldnt hesitate to recommend him to everyone.
He stayed until Midnight working on my Garage Door. He did a good job of replacing my springs and fixing other issues with my door. Would highly recommend him. And did not charge for after hours service.
Knowledgeable, efficient, very reasonably priced . And hats off to a business that is available 7 days a week . Was impressed both with his work ethic and people skills! Great job & thanks
Called within 40 minutes arrived. Mike was our service man. Very friendly outstanding job. Will be recommending this company to everyone!!!
My Garage Door broke on Saturday night. I didnt think anyone would come until Monday, but my wife called Express Garage Door Service. The garage door was fixed that night. The service was excellent and Andy did a fantastic repair. The garage door works better now than it ever has. I would highly recommend this company to anyone.
Very fast response. Did this work quickly and had my door back up and running. They made everything very easy.
Andy is awesome guy. Very detailed oriented hard working. I will suggest him to everyone.
Very knowledgeable & reasonable rates. Andy came @ 930pm & stayed until 1130pm. Fixed everything wrong with the door, not just what it needed to go down again. No upcharge for after-hours service, either.
After a late night garage door break and the need to get cars out before work early the next day, Express Garage Door Service immediately came to the rescue. Andy was working on our garage door until 11:00pm at night (their 24-hour service is absolutely true!). He explained our different options moving forward and I decided it best to get a completely new door with updated safety features as our old door didnt previously have any.On such short notice for them to order all of the parts necessary and work on scheduling, I was impressed that Express Garage Doors had our new system installed just a few days later!The service, professionalism, and friendliness of Andy and his crew were more than worthy of this five-star review. Highly recommend them for any and all garage door needs!
Great service, on time, fast repair. Will recommend and use again if needed!
Our garage door had never looked very level, but it was easy to ignore because it had always worked... Until something broke and it wouldnt go down at 7pm one night. They had someone out that night, and were able to get the door working again. They were professional, explained what options we had, and quickly turned a stressful situation into a resolved one. I would recommend them to family!
Great service. Works fast with incredible quality. Have used Andy a few times and will continue to refer and go back when needed.
Andy came same day. Hard worker, good quality, reasonable prices. Hes a good guy.
Great company, awesome service, and friendly staff. The gentleman came out with the temp at 5 degrees, replaced rollers and cable. Then when door was slightly out of adjustment he worked till it was right. Thank you, and Merry Christmas.
Is there a negative star rating by chance? Dont let the low price quote fool you. If you are looking for a guy who has no concern about your schedule and no sense of professionalism, I would recommend him. He either rescheduled/just didnt show up 5 of the times he said he would. We need to get some work done and told him that we need it done by a certain day. After we rescheduling 2 and not showing up another time, we told him we were going with someone else, he promised he would be over at 10am the next day. After showing up at 1pm, 3 hours late then taking a 3 hour run to Menards, he worked till 9pm and said the next morning. Guess who didnt show up?! After still not showing up by 5pm, I fired him and paid him for the material and gave him an extra $50. He had the audacity to argue that he should be paid more. I would not even recommend him to my worst enemy.
**EDIT 5/22/2019**Although I didnt ask for it you can see by the owners response I was to receive a refund check. Again to be clear I DID NOT ASK FOR A REFUND, but rather the owner stated a check was being sent out. Well that was over a week ago. I only think it is right to update my review indicating no check has been received. So while it looks good in his response to my review it is a complete fabrication. Im not here to pick at this business or continue to flame them, but please do not put something in writing on the world wide web and then not follow through. **edit 5/22/2019I’ve been hesitant to write a review after our experience, but at the end of the day, I have to say our experience was not positive for a number of reasons.We had an issue with our garage door and based on a neighbor’s recommendation called Express. We made an appointment for the following day, a Friday both my wife and I had off of work. The appointment was made for 1:30. After no one arrived by 2:15 we called only to find the technician wasn’t scheduled to arrive at our home until 4:30. The technician did finally arrive and was able to diagnose the issue (purple logic board) quickly. Then things went south.The technician was confident this would be an easy fix but then proceeded to work for over two hours with no success. Instead of getting a new board he attempted to rebuild salvaged parts he had in the truck. This didn’t work. In the process, he managed to break the light covering on my unit. When he gave up he gave us two options. A new unit for $300 or the owner could come out tomorrow. As the motor on my unit was good and it was working fine from the hard-wired controller we opted to let another person come out and have a crack at it.We were told the owner would come the following day, a Saturday afternoon. When he never arrived we called and were told he couldnt get to us until 6:00. Or we could see him the next day on Sunday.So Sunday it was. When al the owner arrived he was confident he could solve the issue. I did not appreciate him trying to state my light cover was shattered due to age and he agreed to replace it. He then spent an hour working, had to leave, and then came back and finally finished the job. I am fairly certain he continued to used salvaged parts and did not succeed until he finally used a fresh purple logic board.So at long last fixed but not operating at all as well as it did previously. At this point, we accepted the work just to have our lives back. Range on the remotes is limited compared to the previous operation.So overall my issue was fixed. However, we were held hostage three days to get the work done. A blown day on Friday due to a scheduling snafu, a missed appointment on Saturday, and then several more hours Sunday.I feel bad as they put in a lot of time, but much of it was self-created as I am fairly certain they spent two days trying to rig a salvaged purple logic board rather than loading a fresh one. The cost of the service call was $95 which I beleive my wife misheard as $45. With all the other charges we approached $200 and three blown days. Additionally, they insisted on swapping out all our batteries (which were almost fresh) and charging us or them. I believe they were trying to recoup some of their lost time. I will look elsewhere for any future needs.
Andy is a fantastic guy and his work is top notch. He fixed problems that were wrong, when the garage door was installed in 2000, by another company. I highly recommend him...
I contacted Andy and he was able to take care of my broken garage door that same day! It was the middle of the afternoon when I called. He is a very professional and very nice man to work with! He even had to contact another crew member to come out to my place and take care of the job even though it was night time to ensure the job got done! He definitely stays true to his word meaning no extra cost for nights and weekends, and I would highly recommend him for any service garage repair. We would have him and his crew back in the future if needed! HE has really met our expectations and showed us parts that did not look good and explained what happens if they dont get replaced in a decent amount of time. He was above and beyond what I expected! Thank You Andy for a Job well done! ~ Kim
Express Garage Door Service was onsite in less than 24 hours from when we contacted them. Quickly diagnosed and fixed the problem. Great service and reasonable cost.
Such good reviews when you actually show up. I asked you to show up on Friday, you pushed for today saying you could do it at 5. Left work a bit early to make sure i was home by 5. No call/No show. Jokes on me I guess.
Very professional. Do not hesitate to use this company did not disappoint.