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AutoZone Auto Parts
6000 Greenbelt Rd, Greenbelt, MD 20770, United States
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AutoZone Auto Parts
Comments
Ti
Review №1

Store manager Victor was more than helpful! Very efficient and knowledgeable about car care and replaced my battery quickly while educating me, answering any question I had. I would recommend this store if you are doubtful about your car and need an honest answer. Gracias Victor!!!!

Ni
Review №2

I updated to liked it. Nothing to report. I was greeted and I was helped. Ill be back

He
Review №3

Anthony T. Deserves to be rewarded by Autozone as an exemplary employee. His tenacity, care and faculties in automotive care exceeded my expectations. I will certainly go out of my way to return to this specific Autozone so long as I am attended by Anthony. He even took the opportunity to give tips to a younger employee.It is odd to find this level of care among big companies. Anthony’s 5-star service should be celebrated and duplicated.

La
Review №4

Allister and Obi 2 great guys! Always someone willing to help you great inventory always open on time

Ci
Review №5

Great place for car parts. I had to Uber here a few times ina couple days from the hotel where the mini van broke down. They greeted me with open arms and smiles. Even let me stick around while the battery was charging. Plus yhe point system is awesome. Love this place.

Ra
Review №6

Terrible experience. The woman at the service desk had no idea what I needed and also wouldn’t help me find what I need. I was outside in their parking lot acting like Bob the Builder for my own car because they refused to help me. They also need to fix their fire alarm Im tired of hearing it screech

To
Review №7

Very polite and helpful.

Vo
Review №8

Got a new battery..if in need of great service. Obadiah is the man to see.

To
Review №9

The AutoZone visited recently was encouraging and pleasant of attendance.

Ri
Review №10

Very friendly and helpful Auto Zone store.

Ry
Review №11

**EXTREMELY HELPFUL STAFF** The brake caliper on my truck failed in front of the store. After discovering that location didnt have the caliper in stock the employee (knowing I was stranded) drove to another location to get me the part! I cannot thank the staff enough for the help!

Be
Review №12

💕 it... great customer service.

Er
Review №13

Im just so grateful for the guys who work at this location. This is the best Auto Zone in Maryland. Stay positive fellas.

De
Review №14

I was having issues with my battery and the guy that helped me today I truly appreciated it. I really appreciate he kept working on it and was able to replace my battery. Thank you so much for the great customer service and work!

Ca
Review №15

Edgar was amazing helping me get a new battery when I know nothing about cars.

A
Review №16

Unlike their competition down the road Advanced Auto Parts, these guys here do not price match Walmart.1 star well earned because your policy states you are price matching any store that has the item available.------------Replying to the Response I received from the owner._______Do you think a first bad experience at your store will make me try it again? Not really. My time is more important.

an
Review №17

Waited an hour for them to tell me tthe did not have the battery i needed. Only two people working Including the manager and walking around stocking shelves.

Vi
Review №18

I came in today with my battery light on, unsure if the problem was with my battery or alternator. I was greeted as I walked in the door and helped immediately by Justin. He was very helpful and diagnosed the problem in less than ten minutes. He was very funny and a great people person! It was close to closing time and he didnt seem to mind at all. Although I will have to take my car somewhere else to get the necessary work done, I will definitely return in the future!

Ro
Review №19

Love place because get good parts and suffer for cleaner cars

Mi
Review №20

I was looking for a fuel cap and one of the employees Suddenly says just to let you know all these items have sensors so I wouldn’t try anything if I where you. I’ve been going here for the past 7 years very disappointed.

Ra
Review №21

They will sell you the wrong part and not let you return it. Do not trust them when they say they can match up anything to your car, because they will tell you something else and not feel bad about it. Employees can also be hit or miss, but generally are unhelpful

Aa
Review №22

I came in shortly before closing, maybe a couple minutes before 9pm, to buy oil because my truck badly needed it, and the doors were locked as if they were closed. The manager came and opened the door and seemed extremely annoyed that we were there so late. Sorry bud, but you’re not supposed to be closed yet. He rudely asked what I wanted and I told him I just needed to buy some oil and a filter. He was unprofessional the entire time. As someone who has worked in customer service for over 10 years, I can understand the frustration of people coming in right before close, but that doesn’t mean you lose your professionalism. Hopefully this gets handled.

Cr
Review №23

Terrible Service I was skipped multiple times. Like my money wasnt good enough. If my battery was working I would leave. Unbelievable I wont be back.

Al
Review №24

Have only been to this location twice but each time I was able to find what I was looking for and customer service was helpful and quick to ring up.

Ro
Review №25

Anthony worst customer service everKeep cutting me off wasn’t listening had to go to another store just to spend money thanks auto zoneKeep up great work

Jo
Review №26

The store manager refuse to take a return only because it was bought online.

Be
Review №27

Always friendly

Ma
Review №28

Very Helpful in diagnosing problem

Ur
Review №29

Gentleman came out to help me distinguish the correct light need. He was happy to help great service.

Ca
Review №30

Great customer service. They help you figure it out.

To
Review №31

Friendly staff, clean location and willing to help and install purchases and prices are reasonable and comparable to online sales

Al
Review №32

Great service

Ge
Review №33

If I could give a 0 star review, I would. They are almost never busy, but that doesn’t stop the employees here from neglecting to answer the phones or tend to customers in the store. I have waited for over 10 minutes to check out despite being the only customer in the store, and I have waited 15 minutes on the phone to have a basic question about services listed on their website answered.Fire everyone, starting with management, and start over from scratch. DO NOT COME HERE UNLESS YOU LIKE FEELING FRUSTRATED.

El
Review №34

An auto parts store. selection is good. employees are friendly.

Ra
Review №35

Always slow and understaffed. But have the parts I needed in the past.

Fa
Review №36

I work here. Awesome co workers, ears down to the ground to give our customers the right parts and services every single time.

Ta
Review №37

Its 948pm and the manager(Older black fella)I suppose, looked me dead in my face(as I walked to the door), let out the one customer he had AND locked the door. I will not be returning to this location.

bi
Review №38

They had what I needed. Helpful staff

St
Review №39

Poor service all around. Tried multiple times to order a part here and each time it never came or was never shipped, even though I was told it was ready to be picked up. A complete waste of time.Trust me, dont go here.

Sa
Review №40

No help when it comes to automotive needs, nothing ever works - no check engine gauge - they just generally don’t want to help

Gy
Review №41

Good

Ia
Review №42

They only had two employees and there were two customers and I had to wait 20 minutes to talk to an employee who couldnt give me the answer and couldnt tell me what part I needed for my car so I had to go to another store!

Ma
Review №43

If I could put 0 stars I would. The worst damn autozone you could call or go to.

Ka
Review №44

My go to auto parts store. Tony is the man!

Al
Review №45

Stopped in for a light bulb.

Jo
Review №46

Guys are helpful and friendly

Ab
Review №47

Don’t go there very expensive place plus very bad service I’m always shopping in AutoZone first time have this issue I will never go there again.

Jo
Review №48

Has most of the parts/special tools you need for your auto repair

St
Review №49

Fisdnt have want I needed.

Mi
Review №50

Your average auto parts store.

La
Review №51

Short lines, helpful, friendly

bi
Review №52

Bad customer service,there is one Spanish guy he dont want to tell me his name, because I want to put his name on the review, and he doesnt know what he doing, very ANGRY man looks like he so mad to work there, I ask for the manager of the store to complain and the manager told me this is how he act sorry !!! DONT GO THERE take your car somewhere but not there.

os
Review №53

The worse,,,,I been there 3 times and was waste of time not a good service with the people that works there

Ha
Review №54

Great service

Jo
Review №55

Good service

No
Review №56

They are okay

An
Review №57

Its okay.

sy
Review №58

I need to fix it

HO
Review №59

Unprofessional

ÀC
Review №60

Parts for days

yo
Review №61

Its quality

Information
12 Photos
61 Comments
3.6 Rating
  • Address:6000 Greenbelt Rd, Greenbelt, MD 20770, United States
  • Site:https://autozone.com/locations/md/greenbelt/6000-greenbelt-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6421&y_source=1_MjQ3MTk2OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 301-313-0371
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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