Cory was amazing. He was able to diagnose the problem with my treadmill before coming out so we could order the part and fix it in one visit. He was very responsive and timely with calm backs too. Very professional
We ordered fitness equipment for our apartment community in Easley and the residents are loving it! Great customer service and knowledge on equipment.
We were looking for a basic treadmill...not a lot of bells and whistles (although they definitely had those) and wanted to try it out, not just order online. The staff was very knowledgeable and patient to answer all my questions. We were very pleased with the selection and customer service and purchased one Friday. It was just delivered and set up (4 days later)! So awesome! I would definitely recommend Ultimate Fitness Solutions.
Jacob is both knowledgeable and thorough. He has fulfilled all of our service needs. Great guy to deal with. We have already scheduled our next service.
They are the very best!timely hard working very clean did GREAT JOB equipmentbetter than new.
Quick Service patient explanations and cheerful attitude
Jacob was excellent. Very kind and professional. I appreciated the extra communication about arrival times, even got here a little earlier than expected. Job well done, thank you!
The 2 fellas that delivered and installed my Inspire SCS Cage system were very accommodating and respectful of my new home. They had an install prior to mine and didnt have any complaints. I would highly recommend this company
Great service! Representatives arrived on time and assembled the elliptical quickly. They explained how to use and maintain the elliptical. They were very friendly and professional. I highly recommend this company!
Excellent set up of new equipment and made sure all was working properly!
Excellent customer service. We love our new Stepper. Thanks to Rick for a great sales experience and Jake for getting the machine set up in our home!
Cory and the team are always professional, prompt and knowledgeable about our equipment for installation and service. I would highly recommend them for any service, or maintenance, on your fitness equipment.
Great service, friendly, professional. Arrived on-time. Pleasurer to do business with.
Great service! Assembled my elliptical so quickly!! The guys were super nice and very knowledgeable. So much better than me struggling to put it together myself. And they picked it up from the store for me!!! Definitely recommend.
The team at Ultimate Fitness was great. They were able to quickly diagnose my problem, order the part and repair my machine with no hassle or drama. The repair person who came to my house was so pleasant and respectful and they did a full maintenance on my equipment after replacing the broken part. Ive taped their name and number to my machine so I can call on them again!
Very professional, courteous and efficient service provided as always!
Great job. On time and very efficient. Hope they start doing patio furniture and other box items.
The delivery was smooth and quick! The gentleman who delivered and set up the equipment were knowledgeable and fast. They were very courteous and professional as well. We would certainly recommend!
Purchased the Inspire Fitness M2 home gym plus delivery and assembly. Found the best availability and price package through Ultimate Fitness. Only had to wait 3 weeks for delivery to my remote location. The crew arrived on time as scheduled and did a great job installing the gym and cleaning up. Can’t wait to get from them the additional 50 lb weight stack. Check them out. They’ll do you right.
GOOD SERVICE AND FEEDBACK ON OUR EQUIPMENT
Great service! Assembled treadmill in under an hour. Super friendly, knowledgeable, and courteous. So much better than us struggling to make sure it was put together properly. Definitely recommend.
Professional service. Quick repairs. Knowledgeable staff. Great communication. Good repair rates. Convenient location.
Delivery was later than originally scheduled, but we were kept updated. Once here, the delivery team was very friendly and efficient. Setup was quick. A really nice experience.
After a lot of shopping I found a website that seemed actually worked and had the information I needed. There were two stores close by. The product information was excellent. Both sales people had long term expertise and customer focus. The communication and service are excellent. Gotta go row!
These guys were terrific. They showed up on time and put together the treadmill within 30 minutes. They were also very responsive when I initially called. Look no further when you need any type of fitness equipment installed.
Ultimate Fitness was great from start to finish. I knew what I wanted when I called them, so I ordered by phone. It was a very smooth process & they worked to deliver my new bike in the timeframe I requested. The delivery was great as well. Thanks to Cody from the Asheville store & his dad from the Greenville store. You were both great to work with.
Great service. Delivery was set up to accommodate my schedule. Process went smoothly. Plus I was provided with complete information on adjustments and maintenance
Great service, knowledgable and efficient.
We recently moved to Asheville and needed a leg press for our V4. We contacted Ultimate Fitness Solutions and they ordered it and set a time for installation. The installer arrived as scheduled and wasted not time on installing the press. He was professional, knowledgeable, and prompt. The press is a great addition to the V4 and works great. Thank you Ultimate Fitness we will definitely use you when we move to out new house
Jacob was on time, friendly and efficient. He was able to fix the problem with my treadmill and now it’s like new. Thanks Ultimate Fitness Solutions!
I highly recommend Ultimate Fitness Solutions. We have used UFS before and our experience has always been great. This last time, they put together three new pieces of equipment and moved several other pieces of equipment into a new room for us, which involved taking some apart and reassembling them. They are professional, knowledgeable in working with the different kinds of exercise equipment, hard working and courteous. Dont hesitate to call them.
Always awesome friendly QUALITY customer service and workmanship! We wouldnt use anyone else!
Michael was friendly and professional. He showed up at the scheduled time and did a fantastic job tuning up our treadmill and elliptical. I definitely will use them again.
The team contacted me when they were on the way and arrived right on time. They were very efficient in setting up the equipment and did a good job negotiating some tricky corners to get it to my workout room. There was a slight issue with the equipment and they took their time to fix it right. Then they took the time to familiarize me with the equipment. Great job! Thanks.
Excellent customer service quality workmanship super easy to work with !
Installation was professional, on time, and careful. The installers were knowledgeable and friendly. The installation could not have gone better and we love the new equipment.
Great service on our True treadmill. Kept on it until it was perfect. Came back due to one of the installed parts was bad. No charge for making it right. Very professional and pleasant to deal with.
Great job! On time, friendly and helpful!
Jacob and Ben just finished putting together my gym. 😁. I anticipated a great experience when they called to see if they could come EARLIER than my scheduled time. WHAT? 😮. I’m used to people giving me a 4 hour window and still arriving LATE!!! 🤬. They were SO courteous and efficient!!! 🤗👍. Their excellent service was well worth the price!!!!! I HIGHLY recommend them!!!
I have now had two deliveries from UFS. Both were on time and pleasant. They are very helpful. Use them!
The two young men sent out to move and assemble my treadmill did a great job. Fantastic attitude, had their masks on when they arrived and kept them on throughout the work. They knew what they were doing and it was a pleasure to have them visit. No doubt in my mind who I will call when the need arises!
Our experience with this company has been excellent so far. We engaged them to install a NordicTrack 1750. The technician who came out, Jacob Lee, knew his stuff and went at it with clockwork precision. Jacob is also a pleasant guy to deal with. The charge, though not cheap, was worth it. I would definitely use them again for my service needs.
I had a great experience when my treadmill was delivered a year ago. They were on time, left behind no debris, and answered all my questions. A few days ago, I had a problem with my treadmill and they were able to walk me through steps to revolve it myself over the phone. Someone also came out today for annual maintenance and provided the same level of service I have come to expect from this company. You can rest assured that with this company you will always have prompt and helpful support for your equipment!
Came on time, called ahead, quick, obviously understood installation requirements and trained me on use and maintenance at the end. Couldnt have done anything better. Will use again.
Great store, great in home service to include set up and maintenance.
Just had my elliptical installed. Great crew that came to do the install.Friendly and very cautious not to bump into anything. This has been a great experience from purchase to install.I will do my yearly maintenance with this company.
I highly recommend Ultimate Fitness Solution. They were helpful, knowledgeable, friendly, arrived on time, set up the equipment in the time-frame they said it would take. They did a great job!
Work on my elliptical was on time and repaired.
Great service! Professional and pleasant. So glad I used this company!
Very easy and straightforward buying experience. The service was professional and delivery and installation was very fast. We are very satisfied with the product. We definitely recommend.
Called ahead and showed up on time. Jake understood the equipment and explained the problem clearly. Thanks.Follow up. They handled ordering the parts from the manufacturer and were able to put my elliptical back together and it is now running smoother than when it was new. Thanks again.
Ultimate Fitness Solutions staff are courteous, professional, knowledgeable and were a delight to work with. Delivery and assembly were top notch. I will definitely be working with them for any of my fitness equipment needs in the future. Great job guys!
I was very pleased with the service and repair work done on my treadmill by Cory. I would highly recommend the services provided by Ultimate Fitness Solutions.
Great work, fast response, and friendly, knowledgeable staff. Highly recommend!
On time set up equipment. Very personable. Great job.
Fast service. Treadmill Parts delivered and Installed with the utmost ease and professionalism!
On time...fixed my new Nordic track rowing machine quickly....they knew their stuff !!
Corey was awesome and us set up with an appointment super quick! Mike came out to service our Nordictrack treadmill and was super professional and knowledgeable. I’d highly recommend him and this company!
The workers were knowledgeable and helpful!
The team at Ultimate Fitness Solutions is fantastic. Customer service is top notch and the team that moved our equipment were spot on! Great experience.
Overall positive experience, these guys are good at what they do.
Arrived promptly, moved the heavy NordicTrack treadmill down some tricky stairs without touching a wall, and assembled it perfectly. Took away every last piece of packaging. Thanks!
Very friendly, knowledgeable, and reliable. Will use Ultimate Fitness Solutions again!
Love these guys! They bring real life experiences to educate their customers. They helped me find the perfect treadmill and bike. Delivery was speedy and professional! This is the 2nd time Ive done business with them. Thanks guys!
Truly professional install and setup!
Great experience purchasing our exercise equipment here! Nice professional service and delivery was quick, set up was quick, and the overall process was very smooth and easy! I definitely recommend this company to anyone in the market for exercise equipment!
Very professional and experienced. They assembled my Sole elliptical in just over an hour and left things spotless. I highly recommend this business.
Ultimate Fitness Solutions is the best fitness equipment service around! Specifically, Jacob Lee helped me out so much. He is the most thorough technician I have ever hired. He completely satisfied my inquiries about how to use my new treadmill. Cory Watson also went above and beyond to make me feel comfortable with my new fitness equipment. I will always trust Ultimate Fitness Solutions with my every fitness needs!
I have an older treadmill and had Tom from Ultimate Fitness come out to service it. He was prompted, courteous and very professional in all he did. He came across as extremely knowledgeable and I would not hesitate to recommend Tom and his company to anyone who needs fitness equipment serviced.
Cory was knowledgeable, professional, and efficient. Diagnosed the machines problem and installed the replacement parts without any difficulty at all. All service techs should strive to be this good. Hell be the first person I call if any of the other machines needs service. Thanks, Cory.
On time, courteous. Got the job done and were out of here.
Delivery of our recumbent bike was perfect. Corey was very helpful, helped move our treadmill and adjust the work bench.
This is a professional team of experts that assembled my Nordic Track treadmill in under an hour. Why struggle with such a big job that we do just once in a lifetime when you can have done by a team of professionals that have assembled thousands of machine. Very affordable too.
Very professional service on my 20+ year old pre cor treadmill and recumbent bike. I highly recommend Ultimate Fitness. 5 stars!!!
Prompt with appointments! Polite and professional! They care about the customer. I recommend UFS for your home fitness needs!!
Jacob Lee at Ultimate Fitness was fantastic. He texted us updates about the delivery and even verified that is was ok to show up early. They delivered and set up the equipment with white glove service. No trace of debris left behind. He verified we felt comfortable with use and maintenance of the equipment before he left. I’d highly recommend Ultimate Fitness! Excellent work, and thank you...
The guys were very helpful, friendly and efficient! Highly recommend
No time wasted, great product and quick installation. Very pleased with my BodyCraft XFT
Jacob and Nick came to install the elliptical and treadmill today and did a great job!Everything was seamless from the initial scheduling call, delivery, to clean up...these guys were awesome!I also have to mention how incredible they were with my daughter and dog (who thought Jacob and Nick were there to be their new best friends😂😂).I would absolutely recommend them to everyone.
Very professional service
These guys did an awesome job moving our equipment at the Anderson Recreation Center! They were professional, efficient & did exactly what was asked. We appreciate their hard work!
Great! They kept us updated with the delivery of our Precor elliptical and were incredibly professional, courteous, and knowledgeable. I would have them back at my home for maintenance or delivery anytime! And I should add the dogs loved them- dogs know a lot.
I ordered a Zero Runner ZR8. Customer service was outstanding. They were professional and knowledgeable. I had a hip replacement and was concerned if this was the right machine for me. They even helped me research to find out if this was a good pick. They even offered to change it with something else if it was too hard on my hip. The staff that delivered my machine were great. They delivered to my house which was 2 1/2 hours away. It was set up quickly. They give me step by step operating instructions. I could not ask for a better experience! And the ZR8 is awesome!
Great service, friendly people! Nick and Jacob did an outstanding job fixing my elliptical. Highly recommend this group for your fitness needs !
Cory and his team have been servicing our equipment for the last year and have done an outstanding job. They even came in and moved everything when we had an idea of rearranging our facility. Weve been very pleased!
Everything went smoothly from sales to delivery and set up.
These guys went above and beyond to get my large commercial elliptical up stairs and through a narrow door. They were incredible! Highly recommend!
Good service start to finish
They were absolutely fabulous! Ready to run AND lift!
Guys were awesome. On time, fast, knowledgeable, very happy.
Great job!! The delivery was on time, professional, courteous, and efficient. Every part of the experience was top notch. We recommend 100%.
One of the best customer service experiences I have ever had. These guys were stellar.
Extremely professional staff and ease of use in scheduling an appointment. Technician put my treadmill together in under an hour. Tested it and removed all trash. I highly recommend them for any equipment assembly.
Excellent equipment and service! Everyone was very knowledgeable. Thank you
I enjoy working with these folks. They are very reliable and professional.
Well, How was my service?Fabulous, Wonderful, Marvelous! I was not sure the whole time we waited for parts, but so glad to have things running smoothly now. Thanks guys, you’re the best!
This crew is a class act. They were professional, on time, and very polite. They have delivered to my house twice, and both times were great. Highly recommend them.
The guys were in and out quickly and without issue. They also made sure that I was happy about everything before they left.
My equipment was delivered yesterday, and it was well worth the cost. The two gentleman were courteous and professional. They were very careful not to damage any of the walls or other furniture. Unpacking and setting up the equipment was efficient. It was well-worth the money we paid-if anything, we would have paid more for the convenience and quality.