This Publix is awful. Every time I come in, I go to the deli for either Boar’s Head meats or a sub… it’s a staple in our family. Each of the last five visits, I wasn’t greeted or made to feel acknowledged by any of the deli associates working there.Today, there were SIX associates behind the deli meat counter. Not talking about the deli department in general, as there were eleven associates all working. I am talking about behind the meat counter. All six of which knew I was waiting patiently as the only customer in line… they made eye contact and continued their conversations, ignoring my existence. I waited for three minutes before deciding enough was enough.My wife and I have made the executive decision not to come to this location anymore, we are still contemplating whether or not to frequent Publix as a whole. Customer service is everything and you have failed miserably.
We are in town on vacation from Florida and know we can always count on Publix. Heather in the deli is super friendly, helpful and makes a great sub! Steve, our cashier, was also very friendly! Store Mgr. Trevor Spaid: you have a great crew and store.
The best cakes come from their bakery!
Incredible staff. Very friendly and knowledgeable. Location is nice and clean. Its obvious that the management has a great amount of focus on customer service. Thank you for your dedication to customer service!
What can I say, Publix is always great and they have the best meat department. Im not super familiar with cooking steak, but one of the meat department associates helped me find the right one. Those men know their stuff! And the steak was so tasty!
What is the mystery. Good food and clean. I still want to provide really good food for my grandkids.
Super clean and nice store, but the layout is different from most stores Ive ever visited. I couldnt find the Spaghetti Os... and neither could the employee who tried to help me! ;)
Appears to be an older one but its still a great store. All the associates are friendly and super helpful. Im so excited to be living somewhere with a publix again after 7 years without one. Club pub for life!
Great store with great staff. Always helpful and willing to help you find whatever it is yoir looking for.
Very nice store! Always like shopping at Publix. It seems the employees are always friendly and glad you are shopping at their store which makes you want to return. 😊
Shopping was a pleasure, checking out was not.The girl in charge of ‘making sure I don’t steal at self check out’ was condescending when I asked for help looking up a product without a barcode.Sorry for not having a barcode on your product, I’ll do better next time.
I go here every time I go to Aldis to get those few items Aldis dont stock . quality products, good selection,, and clean store. However, most of my shopping is at Aldis as there store brands are excellent (with a few exceptions) and shockingly less pricey.
Nice clean store and good selections of food and othe home necessities.
They have delicious chicken wings there. I love it to shop at Publix.
I have always had a good and friendly service. The deli looks always busy and the place is clean. Like the $5.00 sushi on Wednesday but have to admit they are not the best sushi, they are ok but thats it.Since covid19 started I have to say they have done a great job at keeping the grocery carts clean as well as the counters and credit card machines. They are a good grocery store 👍
Love the deli in this store ! Its always so nice and clean too
Always super clean. Pretty well stocked. Friendly employees.
Very friendly supermarket the employee on front greater was excellent commented on how beautiful I looked pregnant and it just made my day. Also very organized and clean, easy checkout very helpful staff. Very happy with my experience there.
I like this Pacific Publix because of your employees I wish you would have more organic options they were very very pleasant to me and the customer service was great I dont get customer service anymore so when I see it I acknowledge it
Publix one of the best Supermarkets in South Carolina
They now have 6 self-checkout stations at Publix. Nice to see they do eventually catch up with the times.
Great service reasonable price love it 💕
Favorite local Publix. Always clean. Everyone is friendly. Great variety to choose from!
Nice place y excellent costumers service
All things in stock - easy check-out
The staff are super friendly, the selection is great and its always very clean!
Great store and staff.
Niceee. Good ppl in good places makes my shopping easier...i 💘 them
Ordered fried chicken n had to wait 45 mins. Chicken was really good but the wait was not so good I didnt know it took 45 mins. to deep fry a couple pcs. of chicken, maybe call ahead if you dont want to wait almost an HR !
Typical Publix. Everything clean in an order. Pleasant workers, customer service.Surrounding community use a little diversity though. A lot of weird stares, makes for a somewhat uncomfortable shopping experience.
Publix is always great. Got a couple of subs and the associate was awesome.
Always find what I need and they are customer friendly.
Great location, always clean, friendly staff, great selections.
Its getting too expensive now
Just left the deli, and David took his time to make my sandwich as if he was going to eat it himself. He was so nice and sweet. I hope management sees this and tell him that he made someone’s day today.
Everyone was nice and very accommodating!!!
Prices a little high but selection great. Friendly help.
Very nice store and the staff was so helpful
Got a flu shot for $10 gift card and did some shopping. Store is super clean and staff is very nice. They have great advertised deals.
Extremely clean friendly staff
Typical and consistent Publix store. Employees are mannerly and professional. Sales and 2 for 1s are great. Always a good experience.
Always clean and the employees are awesome!
Excellent service.
One of my favorite grocery stores!!! Courteous service
The best grocery store in the area. Wide range of products and food, always stocked, always clean, employees always helpful.
Clean, great selections, Curbside offered.
I like this place they have really good stuff
Love the staff in all departments for their assistance when I cant locate an item. Love the store for being so clean from carts to shelves to floors and freezers. Love all the personnel in check out for being friendly, courteous, knowledgeable and quick to get you checked out & on your way!
No long check out lines...love it
Its always nice and clean, and usually find everything I need; but, they are too expensive on lots of their items...
Ive never been here ever. Nor will I ever go.
Best supermarket around
Great place to shop!
Everything is fresh and customer service is great
I love there fried chicken
Very nice customer service.
Iron beer in the world foods isle. 😳
Shelves are well stocked and the gentleman in the meat department was helpful.
Always a pleasure.
Absolutely decadent cakes in the bakery!!!
They were out of all the items that I specifically went there for. It also appears that they dont carry any First Communion or Confirmation cards anymore.
Its a very friendly place to shop. Prices are comparable to other competitors, and only slightly higher than Walmart. Definitely worth the friendly more personable shopping experience.
Always clean always publix
Publix Pharmacy is the place to go!I was helped by Beth who upon taking my insurance card shopped my multiple prescriptions around to find the best way to file to give me the best prices. All with expecting the least amount of gratitude. Ive been coming to this location for Years for some of these but will be back for them all.
We got there an hour before closing. Despite the time, our sandwiches were made with a smile and thank you and everyone was very nice. Thank you.
The place is clean, but 90 % of the time I buy meat from here & it spoils with 5+ days left before the date on the Package. Today I bought sour cream & there was mold on top . Over it
Always fresh, their signature fried chicken is the best with a meal, Covid- 19 Safety maintained. Highly Recommend. Great Customer service.
The deli has my favorite subs to eat. Huge thumbs up to the deli staff for always going above and beyond to get whatever is needed for the subs!
Shopping in the morning is so new. Wish I could shop in the morning every week.
For a Publix the one on Woodruff rd at Butler did not have the usual happy employees. Lines at the deli and the front were very long. Employees were arguing in front of customers. Perhaps it was an off night. This is not my usual Publix or expercience.
Very well stocked and fair prices. Friendly employees.
It not set up like most Publix in the area. They also didnt carry the product I buy in the others. Just saying. Otherwise I love Publix
Nice place to shop.
Just so appreciate this store
I am a regular shopper of Publix. Everyone has been very friendly throughout the years of shopping with them. Today I went to get something from the deli and the guy was handling food without gloves. Correct me if I am wrong, but even if we wasnt dealing with the Covid 19 virus he still should be wearing gloves right? I mentioned it to someone at the customer service desk, but I dont know if she spoke with a manager about it. This wasnt cool at all.
The prices at Publix are ridiculously high. A gallon of milk at $3.99. Go across the street to Aldi folks. I paid $1.27 for a gallon of milk.
Great store
Always great to shop there.
Great service
Great place to shop! David in the deli is a great employee. So pleasant and always happy to help!
Airways clean & bright. Staff always friendly & helpful. Broader selection than other premium grocery stores. Love shopping here!
Good service !
I enjoy shopping at this location over all. The deli could use some help. There is no since of urgency at all. Plus if the run out of a soup it takes 35 minutes for them to warm up another one.
Lifelong Publix shopper, frequented Publix from here to the Keys. This one is definitely a lower tier Publix. Smallish aisles, generally unfriendly staff, weak produce game. If it wasnt Publix I would take my business elsewhere, but I just cant quit her.
My least favorite Publix! I’m never greeted when I walk up to be checked out. I’ve had to bag my groceries numerous times. I had a lady yell at me asking me was I expecting a item to be on sell when I wasn’t. Every time I go to this Publix it’s a bad experience. I honestly dk why I keep going back! I love Publix but wouldn’t recommend this one.
I hate that this is the closest Publix to me now. I usually order from their deli and bakery quite often for work functions. But I have had several issues with the service I have received recently. I ordered some subs online a few weeks ago and went to pick them up and they were never made. I was not able to wait on them to be made because I was picking them up for work and could not be late. I have ordered two platters and both times they have not been correct in some way. Yesterday I ordered a platter for pick up and was advised it would be around $25 with tax and when a co-worker came to pick it up they were charged $40! The person in the deli I spoke with when I ordered was extremely rude and made me feel like I was inconveniencing him by placing an order. He kept saying and rushing me through the phone. I hate that I have to now travel to a different Publix for decent service or just go to a completely different store. I really urge anyone not to place an order at this store. I have yet to have a pleasant experience.
Easy shopping at my local Publix. Very helpful staff. I especially love Brian in the deli; he is always so happy and friendly. The store will happily order any items for you that they dont keep in stock. Store is generally well stocked and clean.
Have shopped here for more than two years and the staff are amazing!
We always shop here. The store is always clean. I just wish they sold more organic and natural products.
Nice Publix. Unfortunately, its located on the parking lot also known as Woodruff Road. Id certainly suggest driving a bit either to Pleasantburg Road store or the other Publix in the area. Now, once youre there, the store is quite clean, well stocked and as with almost all Publex has friendly staff. The parking lot is divided just a bit queer, so be cautious.
OK, but not the top Publix, better ones in town and dont compare to ones in Charleston.
Publix on Woodruff is literally one of the best grocery stores in the area. The downtown location at McBee is also good, but the sandwiches at the deli on Woodruff are on point. I havent had a bad one yet! Ill definitely be back to this location in the future when Im in the Woodruff Road area.
Love this supermarket! I drive out of my way a few miles to shop here. The employees are so nice and helpful. I like the fact they carry my groceries out without hesitation I never have to ask. Ive shopped at Publix for at least 10+ years. Will continue to do so.
Its a pulix
Just want to give a shout out to Sinclair at the deli counter for being so kind during a lunch rush. You’re great at what you do miss!!
Great
Clearly, the people saying great prices have never stepped foot in another store. Everything here is overpriced. $6.50 for the same deodorant I can get elsewhere for $4.50? Yea, no thank you. They are literally ripping people off and apparently their customers are too stupid to notice...or have too much money to care.