Robin R. reached out with kindness help me in their beautiful Grreenville showroom. I was a little nervous about walking into the showroom that day. I didn’t know what to expect. Robin’s enthusiasm, knowledge and helpful heartfelt assistance made my experience grand! If you are looking to remodel or refresh lighting in your home or business visit GOL and ask for Robin!
Robin Robinson went above and beyond to help resolve a challenge with the recessed lighting in my new home. I was told I would have use two different types of ceilings lights due to the placement of the ceiling joists. Robin spent an entire morning with me to develop a solution to use the same lighting throughout my home. She was committed to finding a solution and she definitely delivered! I am so grateful for her efforts and her commitment to her customers!
WINDOW LADY NAASIA APPRECIATE YU ALL FOR EVERYTHING
Danielle Alford was excellent to deal with from beginning to end. Very helpful and conscientious. Cannot recommend her highly enough. Thanks Danielle!
Robin is amazing!!! Go see her for all your lighting needs.
The Gallery of Lighting is my go-to for all of my clients lighting needs. From chandeliers to vanity lighting to led mirrors to ceiling fans to lamps.... they have it all! My sales rep, Eddie Alewine, is knowledgeable, timely on quoting and always a delight to work with! Many, many times I have sent him a screen shot of a random fixture that a client is interested in and he is quick to source and quote the item in a timely manner. I am thankful for Eddie and the Gallery of Lighting for partnering with me and my clients for all of their lighting needs.
We had a wonderful experience working with Esther Ashley and love our new ceiling fixture! Its very sculptural and creates beautiful shadows on the ceiling, but there are no issues walking down the hall. Well definitely be back.
We at J Francis Builders love working with Krystal and Gallery of Lighting! The level of service our clients and our team receive are Above and Beyond! Krystal is extremely knowledgeable and always willing to go the extra mile! We love our relationship with Krystal and everyone at Gallery!! Looking forward to lighting more dream homes together!!
Nice selection. Amber is on top of things. Communicates back quickly with quotes and other correspondence. She can stay within budget. Management cares. Electrical supplies are available next door and under the same parent company.
I had searched high and low on the internet to find a large ceiling fan for my living room that also had good lighting and a remote control. Theres lots of fans in the 72 size, but most all of them have terrible lighting output. I went in and talked to Amber. She couldnt find anything either, initially. My wife and I then decided to just browse their show room before leaving, because its simply wonderful to see. After about 15 minutes of browsing, Amber tracked us down and showed us the fan she found which met all our needs. Most people would have went back to doing something else, but Amber kept searching. Her persistence paid off, and our visit was worth it. If you cant find it at the Gallery of Lighting, it cant be found. Exceptional customer service.
I have worked with Gallery of Lighting for over 15 years- from a small remodel client to a whole luxury new build- they have it all! They are the best lighting store in the upstate! Website is great too.
Vkc, Josh and Ms Kathy Ball delivered exceptional professionalism and friendly service. Thank you 😊
I have used Gallery of Lighting many times over the last 7 years. Eddie Alewine has helped me each time I wanted to update my light fixtures. Eddie is knowledgeable about their products and what size fixture I should pick for my space. He also always works within my budget.
I had the pleasure to work with Krystal on a personal home lighting project recently. The entire process was 5 star rating. She helped me research catalogs for the perfect lights that fit my taste. She offers a wealth of knowledge and resources. She came to my home to measure which proved to be a major money saver for me because the lighting I had picked on my own would have been too large for the space. She also offered recommendations on installation. I would highly recommend the Gallery of Lighting for your lighting needs.
Gallery of Lighting is great to work with and a valued trade partner of ours. Collin Amos is fantastic with the level of customer service and communication she provides.
Very knowledgeable, helpful, and easy to work with on projects. Very timely and responsive to answering questions.
Great service and team. Krystal has the best follow up and always looks out for you!
The team at GoL has assisted Daniel Builders with numerous renovation projects. We are grateful for their kind, service oriented staff!
Great location, good showroom, quality products and personal service from Krystal Lord!
Great assistance with selecting lighting fixtures for our new home!
I will clarify one thing first - the first salesperson I spoke to was very helpful and nice - she gets 5 stars. She referred me to another person who knew more about what I was looking for - that sales person gets one star. The salesperson was knowledgeable and after we figured out what I needed, the salesperson said they would email me with prices. I had to call back 3 times to remind them to send me prices - the last time I called was two weeks ago and still have not heard anything. Therefore - only a 1 star rating for the customer service from the one salesperson. Since then I have found another company who acted immediately on my needs and I have purchased from them.I am going to add to this review that I recently wrote.......I received a call from the store manager - Tim Regan. I was surprised and glad that he called. We discussed the experience that I had with the store and with not getting a response. He was very apologetic and extremely polite and respectful. After our discussion, I learned that he is very conscious of how his customers are treated. I very much appreciated this. So I did tell him that when I have some lighting needs I will come to the store again. He told me to make sure he was there and he would personally help me with my needs. I give Mr. Regan 5 stars for reaching out to me and resolving the issues that I had. So with that call - and because of that call to me, I am revising my rating! Thank you Tim for your help and concern.
Gallery of Lighting was recommended to me by a friend who is a designer. Ive been working with Eddie and have had a wonderful experience. He was incredible in his product knowledge, advise and follow through. I purchased lights for two bathrooms, our kitchen, dining room and the exterior of our home. I love all our choices and have been surprised at the dramatic impact that the lighting has had on our home!
Love the Gallery of Lighting! Eddie Alewine is super helpful!!
Great customer service.
Very helpful and knowledgeable staff!
Very helpful and friendly staff.
Krystal Lord did an amazing job helping my wife and me. We recommend her to assist you.
Eddie and Gallery of Lighting have been wonderful to work with.
Wonderful customer service and selection.
I went here for a lamp repair this week and the repair man was helpful and honest. The brand new bulb that I had purchased somewhere else was defective, not the lamp. He was honest, replaced the bulb and sent me on my way and wouldn’t even take a tip for his service. Amazing customer service and I will recommend this place to anyone needing repairs or a great lighting fixture. They have some beautiful chandeliers!
Friendly staff and great selection of lighting
Visited the store this morning to purchase bathroom lighting. Not one single salesperson asked if we needed help! Very poor customer service.
Extremely friendly helpful and in case the wrong item is picked will gently lead you to another suggestion
They have had the best variety from everywhere we have searched thus far! Plus they always have different sales going on too!
I had a great experience upon my first visit to their store. Jamie was very helpful and worked diligently to help me find the light fixture I was looking for. Jamie price matched the lowest online price for an exhaust fan going in our bathroom, I never even asked him to price match it. He just did it. I plan on coming here in the future and recommending it to anyone looking for a local business offering lighting pictures.
As an interior designer, Gallery of Lighting is my go to source for lighting in Greenville. Robin is incredible and is so helpful every time I come in. I really appreciate the expertise, customer service and professionalism. Thank you Gallery of Lighting!
A real good place to get what you need to light your house
My husband and I went in this morning to take a look at ceiling fans..of which we need 3. My hope was we would find a high quality fan. Now, from past experience, I realize that places like this usually require an appointment. I’m assuming the same for this one. But...not a single person even said hello when we walked in. A couple of reps looked at us (one wearing ear buds behind a desk) and quickly looked away. We walked all through the store. Not a single person working there acknowledged our existence. We will be purchasing 3 ceiling fans..just not from here.
Our salesperson Crystal always goes above and beyond to take care of us every visit. Very personable and quite knowledgeable of all of the products weve purchased. We have been consistent buyers for over a year and a half. Store selection is good, as no one can stock everything. What they can do is get you on track to finding what you need with the right sales staff. Delivery time can be a little stogie, more do to ciclic schipping schedule I guess. Very competitive pricing as well. Hard to improve apon.
I have been in the lighting industry for over 30 years, and I can say with great certainty that these are great folks who really care about doing perfect work for their clients. A great deal of integrity and attention to detail in these walls!
Super friendly people - will help you with whatever you need! Highly recommend!!
Great local store to see the lighting options, many more on display than other stores we have visited so far. Sales team was a little aggressive but they eventually got the message that we were just starting to look.
Walked in and was never greeted, asked if I would like to be helped, or even spoken to. Was in the building for over 10 minutes without one word even being said to me. Walked out after being prepared to purchase a specific light in the Kichler line in the hopes of keeping my purchase local.
Great selection standard ceiling fan exceptional warranty . But other stuff quite pricey.
Varied selection in their showroom. Beautiful lighting, lamps and some furniture.
Best selection and prices in the Upstate.
Great selection to choose from. My wife and I were searching for the perfect lighting for our new mountain home in Asheville. I found Gallery of Lighting on the internet and decided to come to Greenville to look at what they had. Fantastic prices and plenty to choose from. My wife found exactly what she was looking for and it didnt hurt price wise.Professional service while we were there and I now tell everyone.Thanks Gallery of Lighting.
Great service and friendly staff. Excellent selection.
Dont take the time to insure proper parts and accessories are ordered. No follow up calls when parts come in. Customer service is poor.
Salesperson Eddie Alewine went out of his way to help me with what was probably a small issue to him, but was a big issue to me. Many thanks for outstanding customer service.
Fair price good customer services
My house is full of their beautiful fixtures. The products and service are outstanding! You should check them out even if you live in Anderson, Abbeville, Ashville, Boiling Springs, Clemson, Cliffs, Duncan, Easley, Hendersonville, Honea Path, Keowee, Lyman, Reidsville, Spartanburg, Simpsonville, Seneca, or Travelers Rest.
Selection is great. Service was not hood.
Amazing selection of lighting fixtures.
Very helpful, can order about anything
If money is no object, a huge selection of fixtures.
Nice showroom.
Big selection, a little high price
Lots to look at. A lot of choices.
Large selection
Not very helpful and the layout is just chaotic inside.
So much to choose from and the price was fair
Lots of available options
Lots of lights