They checked everything during the oil change and found a recall that needed to be completed
My tire was going flat. I took it to Grenada Nissan and they got my car into the shop as soon as they could. (About 5-10 Minutes) They found the source, which was a roofing nail, and repaired the tire. I was back on my way in about 20 minutes.This service team gets to know their customers by name. They know their cars, and research the cars history whenever they work on it. This way they make informed decisions on when it is time to do maintenance work on your car before it becomes a problem for you. In my many years of dealing with dealerships, this is above the norm.
It was my second time buying a car from Grenada Nissan. Once again, it was a wonderful car buying experience. The staff is lovely and welcoming. Brent did a fantastic job accommodating my needs and wants in a vehicle for a great price that fit my budget. He made sure to show me ALL the ins and outs about my vehicle before ever leaving the lot. I will be returning to Grenada Nissan for a next vehicle whenever that time comes.
They are so nice at Grenada Nissan from the very start!!! They know me by name when I call and always work my appointments to what I like! They discuss everything with me before doing anything!!!
Mr. Joe and Mr. Steve made my purchase such a simple experience. They both helped me as if I was one of their own making sure that I got everything I needed. As a first time buyer, I could not have asked for a better group of people to help me through this process. I would definitely recommend Grenada Nissan to all who are looking for a new vehicle.
They are easy to talk to, very knowledgeable about your vehicle and theirs. They actually want to sell what they have! Very friendly atmosphere, the building is spotless, the mechanics are very knowledgeable.
We are repeat customers. We use Grenada Nissan because the staff is knowledgeable and friendly. They always go above and beyond to make sure we are satisfied with our purchase. Shoutout to Joe Montgomery and Davey Hall who make buying a Nissan at Grenada Nissan an enjoyable experience!
My daughter drives the Nissan Altima now and took it in to be serviced. She got the oil & filter changed, tire rotation and brake shoes replaced. They took care of her and helped her throughout the process. Their is no better service department in Grenada MS. Thank you Grenada Nissan.Dad
I went in for a oil change and tire rotation. Rapheal was courteous and helpful as always.
Oil Change and checked tires, filters and fluids.
My issue with my heated seats was handled fast! They ordered the part and had it fixed the next day! Excellent service!
I took my van & dropped it off at 11am to get washed, vacuumed, & they were to shampoo inside also. I was told it had to stay overnight since they take seats out to dry and for interior to dry. When I got my van back, it was raining so I really couldnt inspect it. Later that day, I went out to inspect it and it was terrible. I had orange stuff on the fabric on my door and running down the inside of the doors plus its now on my speaker. The steering wheel, gear shifter, inside handles were not touched, I had dust on door and compartments, then my tint on my driver door had a huge bubble in it. I gave them 2 stars bc they did refund me and pd to have my tint redone.
The best experience ever!
The guys there are always so nice, professional and courteous. I appreciate the way they go over the inspection results with me. My salesman always comes over to speak and calls me by name. They make me feel like my business is appreciated.
Everyone was very polite and acted like they wanted to help me and wants my business. I will be coming back for sure.
Needed service at 20K miles .....changed oil and filters and rotated tires and changed air filter. Also took care of two notices on this vehicle. Had technician come to look at a video I took of a weird experience with audio visual screen.... the notice replaced a module so think it is fixed.Overall courteous, friendly and professional while minting social distancing in the environment we are in today.
Everything was just great
Went in for oil change everything was fine
Always pleasant and they provided my wife a loaner vehicle while her Pathfinder was being serviced and repaired.
Came in to get car serviced, and to my surprise they had my part and quickly fixed the issue
Was treated very well. It was a pleasure doing business with Grenada Nissan, I will be back
Came in for work that I was told should be done at this time. They did all but change the brake fluid, which they told me they never did. I was somewhat confused, but....Waiting room was nice and the service was speedy. Everyone there has always been very nice.
Service on my vehicle was done in a timely manner and did not have an appointment.
Service department goes 150% above expectations. Always polite and handles every request I make. Suggests additional items that I may forget but is never pushy. They make me feel like family.
Fast no
Horrible customer service In the quick lane service department. Will never go again.
Our most recent visit to Grenada Nissan was a refreshing experience. The wait was minimal, the area for waiting was comfortable and peaceful and the staff was awesome! They were friendly, efficient and knowledgeable. Everything we needed was taken care of and projections and cost estimates were given for future service needs.
As in the past, the people at Grenada Nissan are always helpful. Even if I just stop in for a quick question, they are helpful in a way thats easy to understand and always in a cheerful manner, as if you were their only customer. I wouldnt shop anywhere else.
Great service EVERY time and friendly people
I have been a customer of this dealership for several years now. Not only have I purchased three Nissan vehicles from Grenada Nissan, they have serviced all of them. They have an excellent service department. They pick up and drop off my vehicle from my place of employment. The service technicians keep me updated as to needed service. Will hopefully be their customer for years to come.
Excellent Service and Hospitality!!!
Good customer service.
I had a wonderful experience. I arrived a few minutes before my appointment, and the work on my car started I immediately. It was completed in a very short time. Employees were friendly and helpful. They considered my time as being important to me.
Have purchased several cars from them and they serviced all of them. Very helpful and always so friendly.
Theyre always kind and professional. I know Im always well taken care of.
They were so helpful in the service dept. We were visiting family in Grenada when our engine light came on. They updated our system and also did the 3 recalls we needed to get done. They did not charge us anything for the diagnostic on the engine. I even got a key fob cover for free. It was so fast!
People were very friendly
Ready for me when I got there, and service was quick!
Has great customer service and a great place to purchase any vechiles of your choice
Excellent service!! Friendly.... wonderful people
Grenada Nissan has always met or exceeded my expectations since day 1 . If we ever buy new again thats where well buy from . Thanks from a happy customer
Ive bought cars from many dealers in my life but these folks are the Best ! I called about an car, spoke with Me. Brooke . She was just as nice in person too ! When I meet The manager Mr. Steve he was the same way also. I will definitely go back to them again ! Thank you .W. Mcdonald
They do an awesome job!!!!
Was very pleased with the service
Gene grass is a good man and his staff offers the best prices on new and used cars around .
Everything went perfect
Everyone there is so very nice. I broke down on the interstate called grenada Nissan and 10 min they pull up with me a car. Called later to make sure I made it home and let me know about my car. Great people.
Great experience fast service
Very friendly staff
It was all good.
Staff went above and beyond with assistance, everyone extremely helpful when my family was in a bind. A-1 customer Service
My partner just bought a new car from them the saleman joe was so kind not pushy an sales manger mickey so kind such a nice dealership she saw the owner who also on site .i call a win for us an a win for them fair price actually better than others an great non pushy service
Excellent customer service that doesnt try to hustle you out of your money.
Grenada Nissan has a great service department.
Great staff and great service department
Friendly staff at Grenada Nissan, and they make sure my car needs are met and they always work me into the next day for service.
Staff and the customer experience both deserve 5 stars.
Well pleased with the experience
Excellent service.
Great dealership outstanding people
Great service with no membership discount
Great service
Great job
Fast and friendly service
Great customer service
Best service in town
Great service
Great service
Nothing the service was great
Great! Service!
Love it!
Grenada Nissan is the best!
Great service
Nice place
No place like home
Good