Found what we need and self checked out just fine
Wed 12pm:-friendly interaction with employees-Was it easy to find what you were looking for?Yes, layout is very strange for a walmart though-Was it easy to purchase your item or service?In and out, very fast-Did you feel comfortable shopping with us? Inside was good but I didnt feel safe in the parking lot
This Walmart is on the smaller side. It has the basics like paper products, beauty and pharmacy items, cards, holidays goods, clothes, shoes, baby supplies, toys, some electronics, pet supplies, cleaning products, and a couple of aisles of non perishable food items. The difficulty comes in when you want something specific like a phone case and there’s none or very little selection. It would be great if they expanded the store and offered more. Don’t expect too much from the staff. Although there are a few who are helpful. The convenient thing is that this Walmart is in a plaza with the main grocery store in town so you can make one stop.
Always good values! Guilford
Spent twenty minutes driving there just to buy a storage box. The entire aisle was empty except for about ten completely broken boxes. When I left I tried to buy a water bottle for the ride home. They have zero in their coolers or anywhere else, other than the huge packs of water. What a complete bummer of a store. Seems like every time I go there they lack basic stuff.
Most of the time the store shelves are empty. Items are placed where ever they want so you dont know if the shelf price is correct. If Target was closer I would shop there.
Good finds sometimes. Otherwise they are always in need of restocking.
Awful! I ordered something online for curbside pickup. I checked-in on the App when I was en-route. Then, upon arriving, I confirmed. After 15 minutes, I went inside. After waiting at Customer Service for another five minutes, someone finally asked if they could help me. I explained, and they then sent me to sub-Customer Service counter around the corner, where I waited another 10 minutes. Finally, someone arrived, haggard, frazzled, and out of breath, before finally finding my item amidst about a dozen other orders. It ended up costing me 45 minutes to pick up a single item I could have found in the store and checked out myself in five minutes total. A complete and total waste of my time!
Great if you know what you are looking for. Use the mobile app while in the store to find the location of the items you are looking for. Do not expect help it will only frustrate you.
Too over priced for me right now short on various otc vitamins
Had a great visit. Bought too much stuff. The usual. My favorite Walmart in CT.
Not sure if its walmarts fault or the exom8...BUT LITTLE CHOICES..OR NON OF Mnt products
HORRIBLE SERVICE. DONT GO HERE. I DONT EVEN FEEL SAFE
Very well stocked store very polite employees and helpful I will definitely visit this Walmart frequently thank you very much 👍👍👍
No frozen food. What kind walmart is that.
Shelves are bare, one register open, and a line as always for self check out.
We have gone to this Walmart and tried to purchase electronics THREE TIMES, and all 3 times we have had to call the store for them to send someone over. The third time no one came, so we called and transfered to electronics, to which the phone rang for THIRTY-TWO MINUTES. That is absolutely unacceptable. Then we waited in line to pay, and as soon as we walked up, two employees started talking, completely ignoring us. We will never go back to this location.
Must! Cashier was very pleasant. But as usual the patrons are rude, snobby and make the shopping experience unenjoyable.
Dear Walmart,Thank you for your reply. I look forward to receiving my new iphone7, ASAP.I paid you in good faith.Unfortunately, you did not provide the quality of service, or merchandise that was promised.Please understand that integrity is everything. Your word is your bond. When trust, good faith, and integrity are breached, civil rights are violated, and great harm ensues in the wake of extraordinary cruelty, the only way to make amends is to provide your customer with the relief that she requests.Your employees harassed, tormented, and degraded me, and my service dog on numerous occasions, out of envy, jealousy, and spite. Bailey was working, but your employees, and their friends demanded that he entertain them, rather than respect his space, and the serious nature of his work. After being asked to respect our boundaries, they retaliated against Bailey. Bailey died last summer. And each, and every abusive encounter with your insolent, insubordinate, ignorant employees, added an other metric ton to the burden he carried in his final months of life. You should be ashamed.If I dont receive my new iPhone, and several months of airtime, within one week, I will proceed with legal action.The customer is always right.Regards,Shawnna ArmstrongLetter#1:Dear Walmart,I am writing to complain about your Guilford, Connecticut store employees, unethical, illegal, abusive, and dishonest service.Your employees have harassed me relentlessly about my service dog, violated the Americans with Disabilities act, sold me numerous repurposed iPhones, while misrepresenting them as new, and most recently sold me the same iPhone 7, that I returned last June, while misrepresenting it as a new phone.Although the phone was under warranty, your manager, Victoria, claimed she was not able to replace it, and gave me a cash refund, which I used to purchase a Boost Mobile phone, and an unlimited minutes plan. The Boost phone never worked, despite several trips to your store, and fruitless, vain, attempts, to persuade your impolite, disrespectful, employees to provide honest assistance, and service.After struggling for weeks with my new phone, which was never able to place outbound calls, or receive inbound calls, I put the Boost Mobile phone back in its original box, and mailed it back to the Guilford Walmart, with my most recent receipt, and minutes cards, and a letter addressed to Victoria, simply asking that my iPhone be replaced with new iPhone, and a months worth of minutes.I spoke with with Victoria today, and I am convinced that your Guilford store employees are not only in flagrant violation of the ADA, they also harassing, and lying to me about your return policies, and the condition of the iPhones they are selling.Your cruel, malicious, bigoted employees have caused immeasurable harm, pain, suffering, and loss. In light of this, I believe that at the very least, you should send me a new iPhone 7, several months worth of airtime, and an apology. ASAP.I will be initiating legal action against your corporation, if this situation is not resolved to my satisfaction.Best regardsShawnna Armstrong
Most of the items I wanted were in stock.
Its Wally world...dont set you expectations too high.
Disappointed. Went in for three things and couldnt find one example of any of the three. Walked back out. Didnt see anyone working that I could ask other than walking back to the front/cashiers and if I was getting that close to the front doors I was going to leave. This is just another reason I dont shop at Walmart.
Horrible customer service worst Walmart experience ever. Wait for fitting rooms to be unlocked for over 20 minutes no one opened them. Long wait to checkout.
Goto basic Walmart very little service. Very little food
Store is small . The employees r very rude and unhelpful . The woman who stands at the self check out area is so very rude. She rushes you. if you go close to closing time she literally makes you feel so uncomfortable because she stands with her arms crossed tapping one foot making you feel like you are so unwelcome. She literally is horrible! She should be fired. I truly only go to this location if I have to because of this one particular employee.
It always HAS BEEN ONE OF MY FAVORITE PLACES TO FIND WHATEVER IT IS THAT I NEEDWAS JUST THERE, BOUGHT LOTS OF NICE THINGS 😃💕
Very moody cashier. It was rainy and cold and her attitude for the weather perfectly . lol.. Out didnt spoil my day though. I will continue to shop here. Its funny Sometimes the bad surface and disappear on their own.
It’s Walmart. Everyone’s loves it.
This is Wal-Mart fully stocked aisles great help from associates
Great place to find inexpensive items for the whole family
Customer service could not be any slower if the workers were being paid to be as slow as possible. Happens every time, if I could rate this establishment in the negatives I would.
Inexperienced summer help, your going to be testing your patience, dont ask for pricing items nobody seems to know these things,good luck !!!
Walmart and Walmart.com are my favorite go to places when I need ANYTHING! PRICES ARE GREAT!
Needed pedigree wet 22 Oz. Dog food and they had a great selection. Well done Walmart
Nice job Guilford Walmart on the parking lot. One day after a storm and it was only half wet with the rest being dry pavement. Was at Branford Walmart 15 minutes before and it was 95% ice. Thanks
Always great and affordable
Very expensive compared to other Walmart and not very much selection in the mini grocery dept
Smallest walmart i have ever been to. My cashier was very sweet. We discussed sweedish fish lol
Great location
Rude staff. No thanks! Wallingford is so much better .
Great experience for the time I spent there
The woman who checked me out was the sweetest lady! Turned my whole day around!
Workers were rude an even the manager was unpleasant
Not a bad store, a little understocked compared to other Walmarts in the surrounding areas. IMPORTANT: The last 2 times I went in there to use the restroom there were flies all around and it smelled like someone died in there. During this pandemic I would appreciate a cleaner restroom. I travel for work and sometimes have to rely on the public restrooms that are still open. Thanks.
This wasnt the cleanest WalMart Ive seen, nor did it have much of a variety. I gave it 3 starts instead of 2 because the employees were very friendly.
The store is kept clean and is well stocked. Plenty of parking and conveniently located on the Post Rd
Went to buy Christmas wrapping paper and ribbon. Had great luck with wrapping paper, but No Ribbon at all....
The Guilford store generally has what I need and the staff are polite and friendly. As for groceries I normally go to the Branford store.
Very clean and nice
Its a great store...smaller but a variety..they even have groceries.
I like that the stores are later out similarly so whenever you go to a new one you quickly understand where to find what you need.
Good I found all I needed. The lines were not crowded.
Pretty lamr
Barely anything needs to be restocked
Clean organized 👌
Well organized. Can find what I need.
The workers are always friendly and helpful and in this crazy time a smile and kind words go a long way
Nice place, you can find what you need
I want to thank both Xavier and Ruthie for helping me load and carry out very heavy bags of salt. They were both busy doing other things but took the time to make my shopping experience literally pain free!
Very nice staff!
It was good. The prices are fair. Overall nice experience.
I love it
Dont ever go during first week of month..... its too packed
This location has staff that is very demeaning to a person .I do not appreciate being treating in this manner I will not be going back to this location.
Great experience at the Guilford, Ct Walmart today!In my time of need, Susan from apparel (what a helpful sweetheart!), Shibaz from stock (very customer focused and kind), Sam from electronics (customer friendly and knowledgeable) and Jahaira in customer service (very patient and helpful), WERE A.W.E.S.O.M.E.!!!Ill definitely continue to shop here after todays experience. A+ Experience! 🙂💯👍🏼
Always out of basic items like butter
Good scam Walmart has going on. They force you to either buy a reusable bag or pay for the paper bags or no bags at all as they wont touch bags brought in. Funny, the grocery stores want us to bring our bags.
I dont think anyone works here. I needed a case opened and couldnt find a soul. I left and will just order it on Amazon. Wasted trip.
I cant help but like Wal - Mart no matter where I go
Amazing store
Great customer service and inventory for a Walmart. I definitely recommend this one.
🥺
Its kind of wants to be a walmart but isnt ready....too small not enough product. Itll be ok when it grows up
Friendly service and well stocked store.
It’s always fun to shop here with the kids. They run around. The staff is nice. Prices are competitive. I always find what I need and it’s well located.
The woman at the front counter upon entering started to yell i went in the wrong way & never do that or ill be banned... it was an honest mistake. i would of apologized but she was super unprofessional... in these days customer experience was & is the most important. will never return...
This particular Walmart is filthy and the staff is about as rude as they come if you can avoid it and go to a different one
So clean and well stocked!
Walmart is one of my go-to stores for groceries and every-day items. Great place to shop.
Very nice
Reasonable prices, however they have a lot of work to do regarding the quality of footwear they offer to the public. Maybe the footwear is appealing to the elderly, but send your kids to school in them and they would not go near the school.
Good selection with good prices
Small for a Walmart. Staff are friendly. Covid precautions are in place.
It was nice. Thanks
Its a pleasant Walmart. Its still Walmart, but better than ones Ive been to in West Virginia. Cleaner and way less scary customers.
Whats not to love about Walmart? do you really want photos? we just go here to make tik toks with the #lotcop 😂😂😂
Terrible service.
Clean and cool
I would find it very difficult to say anything negative about this store. Most of the cashiers know me and are always friendly. The manager has even gone out of his way to help me on various occasions.Whenever I buy anything at Walmart now I use visa because if I should loose my receipt, they can look up the transaction against my visa. The customer service area has always been helpful.I noticed that the staffing of this store (especially at night) is sparse. I think they can use more people at night.Its not a full size Walmart - for that you would need to drive to Branford. But it is certainly convenient to have them in town.
Disappointed with checkout. Self check out was empty, in past it accepted cash. They no longer do. 1 register opened, 7 ppl in line. Customer behind me told services desk. They lady who was supervisor at self check out wasnt please to open register and wait on customers, who h was obvious. Open more registers.
Nice clean, always has what I need
I love getting little nicnacs that are there
I was basically accused of stealing from this store by personal and i felt very offended because i know the simple fact they looked at me like that is because i am a person of color and this store is in a white neighborhood..the person that accused me was a white man.i am a hard working person that works for a living and i didnt appreciate how i was treated.this racism really needs to stop everywhere..my wife says she doesnt want to go back to this walmart and neither do i.
Good costumer service nice clean store
I was in and out quickly.CS is great.
Doesnt have as much as other Walmarts but the people are very nice. The workers are wonderful respectable people. Things are where they should be and its always well-organized. Restrooms are kept up to the highest standards.
Has everything you need
Always first