They tried to scam me. I went here because I had a Groupon for a full synthetic oil change. While changing my oil, they came up to me and recommended I change my brake pads because they were down to 1 millimeter in the front and 2 millimeters in the back and it would only cost $140. THEY LIED! I drove right to my friends house, a friend who knows a lot about cars and changes his own brake pads and he took a look at mine and said I still had at least 4-5 millimeters in front and WAY more than that in the back. I will never go back to them again.

This place was very professional, friendly and helpful. Quick too. I will go back.

Ladies be careful, I just came from this Castrol business. I barely made it out with my wallet. Since I dont know much about cars the employees there tried to upsell me on all their different products that I didnt truly need. I went in because of a low oil light in my car and by the time walked out they had quoted me less than $300 in repairs. Ladies, make sure you bring a friend or at least do some research on your quotes.

I took my car for the oil change, after about 2 days i noticed a big puddle of oil in my drive way. I had to get my car towed to a mechanic because i didnt know what was wrong. The mechanic told me that the filter was not put in right during the oil change. I called Castro Premium Lube Express and was informed by a manager that they could not reemburse me because another mechanic touched my car. Im not a mechanic how in the world am I suposed to know if it was the filter. Not only did I have to get my car towed to a mechanic but I had to get a new filter and more oil.

I dont know if this place has a new owner or what. But this place is terrible now. Its run by people who have no idea what they are talking about.I used to bring all of my cars to get oil changes here, but recently I brought my car for a smog check and they would not test it because they thought I removed my catalytic converter because they could not find it. My car has its original catalytic converter because it is illegal to remove and drive without it in the state of California.I promptly went to another smog check place and of course had no issues and passed.The kids here also like to throw around Spanish profanity. Very unprofessional.

This place ruined my car. I took my cadillac cts in for a oil change they started trying to force my oil filter housing off. They continued to remove over and over . I told the manager John if this can break anything he assured me nothing could happen to my car. After trying to force it off using a long tool he was using full force his weight and trying to bounce up and down to get it off. All of a sudden he was tugging so hard another employee came from the opposite side of my car grabbed the tool with him they both used all their strength while shaking it putting all their weight on it then BOOM MY WHOLE FILTER CASING BUSTED OFF WITH THE LOUDEST NOISE. The Indian guy came to me and sad he was completely sorry and that once they couldnt get it off they should of stopped. They assured me the part was on its way but not till 3 hours later he comes and tells me the part wont be in till the next day. My car was not driveable and they couldnt even rent me a car. The Indian guy along with John said they had to contact the district manager yet it was a lie the Indan guy Moe was the district manager the whole time He then assured me that it would take a few hours to complete. My car was not done till after they closed. I drove my car to a near by store there was a bad clicking noise in the engine and drove loud like a deisel . I called John he had me go back to the shop only to put Lucas in it. The following day he had my car towed to a completely other shop in Rosemead stating that there is a full on mechanic there my car was not only not done but I had to keep it another night there and they said it had nothing to do with what they did. My mechanic said my car was the quietest car and it sounded like when the part broke debris got in my engine. Its now the next day they had the nerve to tell me to go pick up my car in Rosemead after they towed it there its been over three hours and Im still waiting for my car to get here. I will now take them to court for damages to my vehicle. DO NOT TRUST THIS PLACE ALL THE EMPLOYEES ATE YOUNG AND VERY UNPROFESSIONAL LAUGHING USING PROFANITY TO EACH OTHER.

I used to go there for years until recently they insisted my 10 year old Camry needs synthetic oil per Toyota and refused to service with conventional oil. I would never trust these guys again knowing they have no trouble lying to my face and saying the mfg say so.

Should not be in business, nothing was done to my car. Even they put in conventional oil. When I specifically said I needed sinthetic oil. No air filter change all fluids where not even check .

Best oil

I will only come here to buy things and not to refuel, because their gasoline is of poor quality, using their oil to block the fuel injectors in my car is not good for the engine and makes my car run fast, I will choose good oil and cheap Come to refuel.