Chip and the crew at Hackensack Auto Wreckers are amazing. I have been going to them for decades and they have always been extremely fair with pricing and top notch service. I bought an ice cream truck a year ago and when I have any type of mechanical issue Chip ALWAYS gets me in and out as quickly as possible because he knows that it is my livelihood! Im so grateful to have a place that I can count on and TRUST to care for my truck. Highly recommend!

This place is absolutely a joke. A woman employee and the owner Sally is extremely rude, unprofessional, cant even keep the customers happy or help them out. All i asked is for them to give me the price for the tire and her employee was extremely emotional over nothing. The owner was even worst, cant even listen to the customer and start being nasty like the last woman caller. I know calling this place was the biggest mistake in my life. So if anyone wants to get tires, i recommend you guys not to shop there. These people are not friendly and unprofessional and all youre going to get is a nasty attitude from the owner and her caller.

Super affordable and great customer service!

Excellent service. Will recommend to others. Fast and friendly . Highly professional

I had an issue with my car and was referred to Hackensack Autobody. I can honestly say that they took very good care of me. They were honest and didnt try to take advantage of me by gouging the prices. Im humbly grateful for this referral, and would love to share my experience with others.

Bought my car in for a change if a bulb. The idiot broke the harness putting a light bulb in. Go figure.

Wondering service, with great support.

Fast friendly service they had the tire size I needed good prices and they even have coffee tea and hot chocolate thanks guys!

Had a dead tire but luckily provided us a used one, with decent prices, definetly recommend this place to anyone

Best car repair shops.

Good place to buy used tires and other items

This place is kool.. great customer service

Always give me any parts I need for my car at a great price . And also if you need they do the work there also. Can get you anything from a rim to a tire to a window . And they have friendly service and know what they are doing

Great experience. Very great reception. They 50% on order and 50% when you are happy. They make sure part is what you want and will return it and get the right one if there is a mistake or not happy. Friendly and good prices and honest. I’ll be here again. Thanks all.

If you are looking to buy a mass flow air sensor I would not recommend especially from this location they would guarantee you a working part and it will be a lie and they will not refund you for a mass airflow sensor which is all connected. You cannot get your money back or exchange parts. I was accused by a older lady that I yelled at her and I didnt.sad

Good guys. Knowledgeable and explaining things clearly. Went here for a pre-sales inspection of a used car and they were thorough. If I lived nearby I would take my car here for routine maintenance.

Nice helpful staff, quick service and fair prices!

Great service good prices very s

My brother and I know chip personally since we’re children he always takes care of the problem at more than an affordable price! He continues to do most if not all of our work being we own a company with trucks that always need maintenance and attention ! He used our company Next Generation Solutions to remodel his bathroom and any projects around his house he is just as loyal as a customer as we are to him! We refer everyone we know with car troubles to chip and never does he leave a customer left unsatisfied!

They were really quick with getting my tire replaced and on. But they told me the tire was either 30 or 35 and 10 to put on. So why did they charge me 50.00. I would hate to believe it was because I am female.

Every one was friendly, very helpful with what I was looking for..

Friendly staff...great prices..very fair

Absolutely disgusting... women who claimed to be the owner off the company was rude and dismissive, not to mention extremely incompetent, told me that when they picked up the car owner would have to be there. When I told her I understand this she incoherently kept repeating herself over and over, made a huge scene about this. Meanwhile when the tow driver showed up he literally jumped the car handed me cash and went on his way no questions asked. A prime example of what the American small business has turned into...

Super nice people! Knows alot about the business and was very helpful finding some Camry hub caps, appreciate your hospitality, will definitely do business here again!

Chip is the man. Super kind, wouldnt screw anyone ever. Always reasonable. Generally Id do work myself to save a few bucks but at his rates its just not worth the time anymore.

I have been doing business with the whole family for many years. They are honest and their prices are fair, even low at times. They are great for AC, brake jobs, oil changes, they even did a fuel pump for me today. I am always happy to work with Chip and his brothers, Tom now retired Sally and Rebecca, they are like family.

Website claims We pay more than anyone in the area for junk cars! This is not even close to true. When I told the woman I spoke with that I had recd a better offer for my car from another salvage company ($75.00 more) she just said ok no problem and hung up. I gave 3 stars because the woman who initially answered the phone was very sweet and helpful.

Chip the owner has been working on my cars for years. He has always been fair and upfront to me. I highly recommend having cars serviced there. As a woman with very limited knowledge of autos, I never felt ripped off nor taken advantage of ... which has happened in the past. Great place.

HORRIBLE!!! They towed 2 of our cars to junk them, and the checks they gave us BOUNCED AND we got charged fees from our bank!!!COMPLETELY UNPROFESSIONAL, WONT EVEN PICK UP THE PHONE!!!**Edit:1/28/2019- After contacting the company who dispatched these people out to us, we finally got our money back. We were given the same excuse that so many others wrote about in previous reviews- that they were hacked.DO NOT USE THIS COMPANY, THEY ARE SCAM ARTISTS! REPORTING TO BBB TODAY!

They replaced the engine in my Daughters car!! Job well done!

They always have the parts I need great place and great service

Great service the woman in in the upstairs office is very knowledgeable and extremely helpful with every part of your transaction. From the phone call to the pick up or delivery 👍👍👍👍😁👍👍👍

All the employees were so helpful, we went there looking for new/old tyre ...we got a new one for old price. They fixed it and gave a good discount

Great place for used parts and services for your car. Honest people here. My part was out of town so they ordered it for me. Very nice and accommodating.

Man do wish I can upload photos and videos of this place, and if I can I certainly will. Otherwise all videos were posted on social media for everyone to see that this place is horrible! I had bought a front bumper from here and paid in full, the lady gave us ONE receipt for that front bumper, but then later we needed two more parts that she never gave us receipt for. The lady said the parts would be in on a Friday morning, which was inaccurate it didn’t even arrive until late afternoon which was very unprofessional due to the fact that the guy fixing our car was told we’d have the parts in Friday morning. Late that Friday afternoon the two out of the three parts we needed arrived so we went to pick up those parts and the guy said “everything is paid in full” so we went about our day and took the parts. Hence we never got the receipt for the extra two parts the lady said she ordered. And not to mention it is a company’s job to make sure they communicate amongst each other about specific orders especially if they’re passing the job off to another associate to help. Meaning if that lady wasn’t taking care of us she should’ve informed the person that would be helping us with what’s going on. So the next day we were hoping the third part would be in but no one ever contacted us we gave them time to call us but no one ever did and when we called them they were closer. So not only did no one ever call me we had to wait till Monday since Thursday to receive all parts in total. By That Monday we no longer needed the extra part. The first lady that was helping us called us to tell us the part was in. She then texted me saying the part wasn’t paid for yet and we had to come in to pay. We again told her we no longer needed the parts especially because they took so long from the day they said they’d have it. So she said that’s fine just bring the part back. So we said okay no problem. Mind you she’s TEXTING my personal phone number from her PERSONAL phone number. Then the OWNER calls me, with attitude and screaming saying we stole from her, she then threatened me and said Get there before 5pm or else.... she then proceeded to tell me she was going to have my husband arrested for absolutely no reason because our intentions were to bring the part back and pay for the part they gave us AS THE FIRST LADY said to do. When we tried to tell the owner that that was the option the lady gave us she started screaming and mean legitimately SCREAMING like a psycho saying she was gonna report us (mind you we paid in cash, she had information on us what so ever) so clearly she just wanted to try to scare us with threats. Luckily I went to the police department before going and notified them on what was going on. She then started harassing texting my personal phone through her personal phone numerous times and called me Numerous time over and over again. Not to mention I’m 8 months pregnant so imagine dealing with her non sense. We eventually got to the place to give them the money for the part we ended up not taking and they tried to charge us the full price of the part we weren’t even going to take anymore. She then proceeded with arguing saying we had to pay it and it was until we showed her text messages of the price the lady gave us in order for her to change the price. She then was saying she was trying to be professional while telling me my mother didn’t teach manners or didn’t raise me right.. weird because understand how that’s professional when between everyone there I was the only calm one. I will never come back to this place, not to mention they are completely over priced, rude, Nasty, disrespectful and definitely NOT professional as she claims to be. DO NOT GO HERE. WATCH THE VIDEOS OF HER GOING CRAZY ONLINE.

I went there 15 mins before quitting time for a rim, I spoke to Sally who was juggling answering multiple phones and helping me. I said what I needed she looked it up. I left a $5 deposit. When I got home, after they had closed, I noticed she had written the wrong year and size on the deposit receipt. I called first thing in the morning so they could remedy it and not waste time and resources getting the wrong part. The man on the phone seemed competent and wanted a picture of the rim to get me the right part (Sally did not ask for this) I sent the pic and when next I called I got her on the phone and she was so adamant she didnt make a mistake that she invented details in my visit that didnt happen like some employee checking my rim size and then ME leaving the office to check. Neither of which happened. Her accusatory tone, inability to take blame, horrible manner and complete lack of what customer service means lead me to tell her where she could stick my deposit. They made $5 off me, I hope it helps them cover all the checks they seem to bounce in the other bad reviews on here. $5 for me to post a bad review and tell everyone I know to avoid this place like the plague. Good deal.

Pretty clean considering all of the oil they deal with!

Last week I had the pleasure of working with Hackensack Auto Wreckers to pick up my dead car. Im lucky that the national Junk Car Solutions uses them for Haverstraw. They were extremely professional. Best people on phone, tow driver and customer service Ive EVER experienced! Rebecca, Gary & Tom treated me with the utmost patience & respect, from my 1st call about pickup order & scheduling, through the driver Toms calls to update me on his arrival, which was 15 min. early!!! Truly exceptional customer service! 👍👍 👍

I am sorry to say that when I requested 2 separate receipts for 2 unrelated jobs I was treated with extreme prejudice. Chris was so rude to me!!! 1 job was replacing the motor assembly for the window; the other was a simple recharge on the air conditioning. I was in sticker shock over the price of the motor, and just wanted a separate receipt in oreder to understand. I ended up having to handwrite on the receipt was he said. The level of anger I was subjected to was completely unwarranted, unless somebody had something to hide.

Do not use this company for selling your car to! They picked up the car and gave a check to pay for it and the check bounced! They then promised to send cash so that we could have the money in hand and then sent ANOTHER check- went directly to the bank to cash it and the bank said they could not cash it! after several calls to fix the issue and a LOT of lies from the people who work there, as well as 3 trips to the bank the company finally transferred money into the bank account so they check could be cashed. They lied several times and were not friendly about their mistake. They also tried to say it was not their fault that the check bounced and that it was the fault of their other customers not paying them. VERY DISAPPOINTED!

Staff is great willing to help out

Very fast and friendly service, Rebecca was very nice and polite she was able to get me the part I needed in 24hrs and she called me the next day & chip installed it at a reasonable price. Will be returning for a oil change.

Hows this for an awful experience? After dealing with the owner Sally who guaranteed a door wpuld fit my truck(it didnt) I have tried several times to get a refund and having them pick up the door,every time she promised to have this transaction take place,it never did.When I called this morning,to explain WE were coming to return the door, some animal on the other line screamed at me and carried on in the most unprofessional manner. Dont go to these shysters, they are nothing but classless junkyard dogs and liars.

Fast service with the lowest prices anywhere I checked. They are always there to help.Thank you for never letting me down.Sincerely,James Nyman

Stay away from these people. Their atitute is rude. They dont know how to talk with customers. Their employees are talking rude. No respect to customer. Its the worst junk yard that i have ever been.

I would not recommend this place. BAD NEWS!!!!!!! My sister took her car in for front brakes. I had to take it back because they were still making noise, the mechanic did not bother he just cut the cable for the emergency brakes like Black Women don’t need or use them. What do you think about that?

This review is for business that are looking to do business with this place or already do business with them. Dont do it to yourself! I have a shop and not have I gotten engines & transmissions from them with the wrong mileage in the past which, what ever you do get the vin# from them and check it on Carfax... Most likely you are getting stuff with a lot more mileage then they are claiming.I also bought a used engine from them for $2k which was of the wrong vehicle, when I called they told us to swap out the upper oil pan to make it work.. spent 6 extra hours on that only to find out after installing that the engine was no good. This was 4 months ago, the engine was sent back right away and I am still begging them for my money back, I had a check bounce and after a bunch of fake promises now the owner has disappeared and is apparently never around. 4 Months!!! And Im still chasing them for my money!!Save yourself the nightmare and take your business somewhere else!

Chips is the best and a good friend.....

I have obtained replacement parts from Hackensack Auto Wreckers on three separate occasions since 2016. Each time, their on-phone support and pricing has been excellent.

This place has been around forever. Great bunch of folks

Very helpful and pleasant found exactly what I needed

PLEASE READ THIS REVIEW !!!!!!!SALLY AND HER CREW ARE CROOKSALL THE POSITIVE REVIEWS ARE FAKE REVIEWS BY HER CREWDO NOT DEAL WITH THESE PEOPLECALL BIBS KEARNY NJ JUNK YARD THEY ARE NOT GOOD EITHER BUT MUCH BETTER THAN SALLY AND GARYHI SALLY REPLY BACK TO THIS REVIEW TELL THEM WHO YOU ARE!!!!!

Good prices! Have all Im needed

ABSOLUTELY great ! Hot my car in 2 days and NO complaints, Good price

Hackensack Auto Wreckers has always taken good care of me and they always have what I need for my car . Highly recommend this place

Great service..nice on phone...tow truck driver was fast and professional👍

They wrote me a bad check.Looking at the history they do it often.Google would not let me give them Zero Stars.Legal action results will be posted.

$20 for a great battery, already got two within a year, one for my car, one for my sons car, cant beat that price and value.

ZERO STARS!!!!!! Avoid at all costs. This place bounces checks like its their job! Go look at their Yelp reviews. I am unfortunately like those reviewers. Did business with them got a check bounced sky high. If you have to do business with them take cash only, seriously.

I would recommend this establishment, we had an issue which they quickly rectified, phone calls and inquiries were promptly answered and dealt with. Thank you A++++++++

Beware of deceptive practicesdenies to acknowledge that the part isnt complete as described and curses at the customer for denying to pick up the broken stuff. called for a used turbo assembly and was only handed the CHRA that was even damaged during removal. Woman at the desk said Im trying to teach a mechanic what a turbo is! ...well, a turbo means the whole thing including the cold side, hot side and the entire turbine housing. Aparently she didnt get it. Stupid parts pullers. Almost hillarious.

Amazing staff, very helpful!

Awesome service...honest and reasonable prices!!

Reasonable pricing, excellent and timely work

Great service and believe it or not they are an honest business

I had called this business because I had a dead car that needed to be junked. I called them at 11:34 AM to set an appointment for them to pick up the car. They agreed upon picking up the car between 1:00PM and 4:00PM the very same day. I had waited almost 6 hours for them to come pick the car up while calling in several times to see if they were going to make it before their closing time. They made no attempt to even give me a courtesy call before their closing time.I had made one last call to them before that time asking where they were only to be told that the car could be picked up the following Monday, 3 days from the time agreed upon. I had to put my plans and work schedule on hold for this business only to have them fail on their end.CONSUMERS AND PROSPECTS, BEWARE!Stay away from this place. I now have to find another way to junk my dead car.

Got the 255 45 18 continentals.. for $50 %90 tread ! Excellent deal .

Great mechanic very knowledgeable the best

Believe the bad reviews you see! Do not come here. Majority of the reviews mention how rude and horrible the owner and her employees are, believe it! I wish I read the reviews before coming here

Honestly an awful experience. They promised to allow me to put a deposit down over the phone (because it would be a couple days before I could make it to Hackensack); then broke their word on that. Then I gave a clear description of my car and VIN number a couple times and they still ordered the wrong part. Because of the delay in ordering the part my car getting fixed got pushed back on the schedule. So I got another shop to agree to do the labor. My shop goes to put it on and they ordered the wrong part. They only offered to replace the part with the correct one, having a no refund policy. Honestly, they were rude in 90% of the interactions I had with them and clearly cant competently order a car part. If you want an awful, uncooperative customer service experience come here.

Good place for used parts

Dont let the staff fool you, there very friendly. If they dont have what your looking for they will try and get it.

I needed a door my vechile. I spoke with a lady named Sally who informed me they had the part in stock but I would need to put a $25 deposit down just to view the item because she explained the part is in a pile and different parts had to be moved aside to get to the door. Sally informed me the $25 was refundable if I dont buy the part. She was very rude and insulted me stating repeadely I must not understand English.I paid my deposit and 2 days later I receive a phone call from Sally informing me the part was ready to be veiwed. I came down and was suprised the part had several dents, and one part the pain was chipped off exposing a rusted piece of metal on the door. I took several photos of the door and went to sit in my vechile to text the photos to my body shop. Sallly came out and walked up to my vechile.I informed her I was communicating with my body shop and she repeatedly told me the work needed to fix up the door was minor and the door is yours stating I must purchase the door. I told her I wanted to consider it for several hours and would return in 2-3 hours after speaking with a body shop. She repeated I had to purchase the door and I should work out something with the owner, her brother. I spoke with her brother who was understanding and stated it would be okay for me to consider the purchase for several hours,I returned several hours later the same day and informed Sally I do not wish to purchase the door. She immediately said to me she knew I would be a problem and she refused to refund my deposit. Terriblle, unprofessional service! I intend to report them to the dept of state, and the attorney general. They are scammers!

OMG,!!!!!! a woman answered the phone and put me on hold . after 5 minutes waiting I call them back. So rude and neglect idiot! ! You have to wait and dont call me back. .she said. ...I hang up. ....my first time. ....bad experience. .

I drove an hr to your shop after you told me my window was ready. It wasnt.When I called back I was put on hold and spoken to with extreme disrespect and rudeness.You guys told me to come back. I did. You had the wrong windowUnprofessionalism at its best.

Have the things you wanted.

For a wide variety of used parts for your vehicles, this is the pool place

Not professional at all the lady answered my call with attitude and screams at me because I asked her to give me a specific time to meet with the truck driver who will take my car she is a pure disgusting representative to this placePlus they change the time 3 times and ended up cancelingDo not use their service

Ive bin waiting three days now no one from auto wreckers & Repair havent called me to update me about my part that they order for me they took my money and it seems like that was it wosrt service in hackensack this place needs to shut down

Great junk yard

Extremely rude!!!! Was told a part would be ready for pick up some time past noon, I called to check on the status of that part and was treated like a burden. She became irate on the phone. Bad experience!!!!

Pleasure doing business!

Good service

Excellent

Sound as a bell

Great people!!

Cant negotiate money

Very rude never again zero stars

They are on point

Part a for a lot of cars

Very knowledgeable

So rude, never go again

Spa

Very bad attention, pessimistic there they say that they will open at 8 oclock and nothing close that pod they make go for the pure ones they must tell the truth that there will not be on Saturdays