The bagel was hard. They do not use cream cheese they use the low fat alternative type. Which you can tell from the taste. The staff is great, but the need to improve on quality.

Every time i go here they mess up my order. every, single time. this morning i asked for a double toasted bagel and it didn’t come toasted AT ALL. terrible customer service, it used to be a great place but i guess they have a new staff cause it SUCKS now.

The best bagel spot around Hackensack, hands down. I just wish I wasnt given an attitude every time I go in there. The owner gave me grief about changing his gloves (he had the pair on already when I walked in and I was being cautious). Aside from that they are very clean, bagels are ALWAYS fresh, they offer a variety of spreads, cold salads, and bagels. The French toast bagel is the best Ive ever had.

Small place, big menu. Good prices, considering its vicinity to the hospital, and good portions, too.Its as simple as this:Walk in, give your order, pay, get your food, get out. You even get a smile and a thank you in case you care more about your feelings than your breakfast.Id give 6 stars if I could.

When this place first opened they were great, bagels we fresh regularly and service was great.Fast forward to today, they only make bagels in the early morning and thats the only time of day so once they run out of something they run out.I called this morning to ensure they had the. Bagels I wanted. I was told they had everything there except the one I wanted then was hung up on.Promptly call back and was told they were busy and to come into the store. I said Im not coming to the store if you dont have what I want as it is a little but of a trip for me to get there. They gentleman preceded to argue with me so I hung up.They will not be getting my business any longer due to rude customer service.

The majority of human beings despise raisins in their bagels 🥯It’s a given no one really orders cinnamon raisin bagels or rainbow🌈 tie dyed bagels (incase you’re feeling extra wild).Came in this morning and ordered 2 toasted cinnamon raisins for myself and someone.Both bagels were hard, hard enough to awaken one’s M1 and M3 (brain clusters), the networks of hundreds of individual genes that are thought to influence all our cognitive functions - including memory, attention, processing speed and reasoning, having realize the lack of quality and “freshness” this shop beholds.Those 2 bagels.

Placed order on Doordash at 11:50AM, Doordash said it was ready for pickuparound 12:10PM. Upon arrival, the person behind the counter insisted that the order did not come through... 1 minute later, he then insisted that the order was cancelled by someone named Igor (Not sure how you can cancel an order that supposedly didnt come through).Instead of offering to make the food that I ordered, he instead insisted that the order didnt exist (again, how did this order not exist if it was cancelled?), and walked to the back room, never returning to the counter.I subsequently canceled the order and will never be returning here again. What a joke. Go out of business, please.Side Note: the place is DIRTY as well.

Place is very clean and products are always fresh and delicious.....HOWEVER, Ive visited on more then one occasion (early & mid day) and they were out of many of their bagel varieties!Staff is very friendly & accommodating however very sparse as well. This is not a place to grab a breakfast sandwich if youre in a rush.

The smell of fresh bagels and other good stuff being created here reminds me of bakery and childhood. The spreads are a novelty and so creative! Excellent service, very polite crew. Parking is adequate.

Terrible service. Ordered two Grilled Chicken with Honey Mustard wraps. Its a menu item, right on the sign. The lady had no idea what we were asking for. We had to point to the sign multiple times while she was making it because she didnt know the toppings. She still made one of them wrong.When she went to put the dressing on they realized they had no honey mustard.. Its a grilled chicken and honey mustard.. Like what? Shouldnt you have said that before?So I said I didnt want it (no dressing, so just chicken and lettuce? And its been a huge hassle at this point). The guy says I have to pay for it anyway because they already cooked the chicken.Totally ridiculous. Its their fault they didnt have one of the ingredients in the name and didnt tell me until the end. I could have ordered something else. I paid and went and got honey mustard somewhere else, but will never return.

Absolutely terrible and a waste of effort to put In your mouth.

I WAS a loyal customer I understand that businesses has bad days but it wasnt until I placed an order for delivery at 9am (I live right down the hill by rite aid) I called back at 9:40am to see where my delivery was. The lady that answered the phone was super rude to me. Lied to me and said hes leaving right now. So Im expecting my order within the next 5 mins 10:10am I get a knock on my door and Im missing a muffin I ordered. I looked at the receipt and they didnt print my receipt until 9:46. So when I called back to let them know Im not satisfied with the customer service I received today she started yelling at me saying she didnt charge me for the muffin. Then she hangs up on me. I start eating my food and my bagel is burnt! Even though I said over and over lightly toasted I ordered bacon,ham,eggs and cheese on both my bagels. I didnt receive ham on one AND I didnt receive HAM AND CHEESE ON THE OTHER. Im currently on HOLD AS I WRITE THIS REVIEW. She has the phone down as shes taking orders from other customers. THIS PLACE WILL NOT GET MY BUSINESS EVER AGAIN!

I had the croissants and they were hard. Would not recommend

Place is really dirty. Came in to order and there was a lady cutting fruit for the fruit cups without gloves. Gross. The other worker making my order was taking out the trash right before making my order and pretty sure he didnt change his gloves before making my meal. Gross place. There was trash all over the kitchen area. Super expensive. Do yourself a favor and walk .2 miles to the next bagel shop.

I ordered grilled chicken salad like I always do......its always been great!! BUT..... I was charged $9.16 and got half the amount of lettuce.... when I called with concern the person on the other side told me lettuce is too expensive and I shouldnt order the saladWHAT?!!!?Why would you even consider letting a faithful customer walk out with a CRAPPY portion while being charged full price?!!!TERRIBLE BUSINESS SENSE!!!

The best bagel youll have anywhere!

The counter lady didn’t put in my order after I was there for 20 min waiting, then I asked for my food the lady told the cook in Spanish I never ordered and then he began to speak to me roughly to telling me I he don’t wanna hear it and told me to leave and talk about me to ppl inside in Spanish after I waited for 20 min not to mention another time I came I was given a spoiled muffin and tried to tell them and they told me I couldn’t get a refund at all I would suggest anyone goes there because there no respect for ppl and there money they only cater to Latino and whites only it’s the truth

The bagels are ok. But the service is horrible. The first time I went there for bagels for my office, I called in an order of 12 bagels and was told that they might not be able to cut the bagels is they were too busy. How am I supposed to serve uncut bagels? I had given them a half hour. Fortunately they did cut them. This time I was told the same thing. But I explained that I didnt want them if they were not cut. Everything was fine until I paid the bill, left a $5 tip on a 20 bagel order... and asked for a receipt. They said they didnt give receipts. I told them I could not be reimbursed from my job without one. And the man said oh well. Everyone in the store let out a sigh of disbelief. I just walked out. I will never use them again.

This is the worst place Ive been for breakfast. Frankly speaking. And guess what? The prices are ridiculous as well! I spent $20 for two tiny omelettes. That too ordered just the omelette and not the entire platter, but got charged for the entire platter. I spoke to the cashier who looks quite mean and uneducated, and she refused to even explain why she did that. Would recommend AGAINST going to this horrible place. You deserve better, trust me. I did too.

Worst customer service . Go ELSEWHERE . Cash only The guy said. Just b4 me a police officer paid with his debit card . Place is a joke . Not to mention The Vagrants out front

Good food good prices.

Great food. Fast friendly service! !

Everything bagel with bacon egg and cheese was very good. Coffee as well was good.

I just drove past this place. Looks like it has been closed and cleaned out.

Good choices, friendly staff and tasty food. Im gonna be back

The man who works the grill incorrectly prepared my meal because I didnt allow a man to cut in front of me after I waited for 15 minutes to order. The employee purposely overlooked me twice, despite the fact that I was standing by the bagel case. Where the customer before me ordered. Plus, the bagel was extremely tough, inedible. Never going there again.

I I wouldn’t recommend this location. The male at that restaurant was very rude. normally when you go to bagel Spot they ask if you want it toasted the lady at the cash register immediately started putting cream cheese on my bagel without asking me if I want to toasted . the minute I say like oh I wanted it toasted ma’am; i see you already put it on there. The guy immediately said well next time say it .I’m like you normally get asked that before making.He then started speaking Spanish to the lady not knowing I understand Spanish and he called me stupid black girl.I said I will never come back to this place.

Great bagels, nowhere to sit, takeout only. Very clean.

The worst spot. Go to one of the other 12 bagel spots in the area. They constantly run out of food and don’t tell you, they just cancel your order and offer no apology.

The jelly on the side is good but its only open till 3 p.m.

The bagels are amazing the buttered bagels omg I think I going my husband

Great but very expensive. Paid $10 for what I get in Bkyn for $7 bucks top.

Great tasting bagels, love their olive cream cheese (not every place has a good one!), staff always very nice to deal with!

Bagels are nice and soft, not tough like some other places.

They are always so nice and their food is always great!!!

Enjoyed fresh bagels.

Very good lunch sandwiches.

Its ok if you only want a coffee and a butter bagel . The rest is not always fresh, the smoked salmon looks horrible seems like it has been sitting there for a while though . Before you get your bagelmake sure you see it because they get rid of the bad ones first instead of throwing it in the garbage . If you like your coffee to be real hot like me dont ever think of going there . It does not look profusion although at all its like begaiber business

Always fresh and friendly staff

The food is good.

I havent been there

Good food, quick and tasty.

Best bagels and rolls.

Sick to my stomach

Fast and a lot of options

They closed too early.

I love this place

Excellent !!! Just try it

Nice people, nice bagels

Friendly staff. Nothing much else.

Fresh food

Hard bagels

Friendly