I had a great experience with Wicker Warehouse. They are professional, there is always someone available on the other end to speak to and my items were shipped out within 2 weeks. I ordered a beautiful dining set that I will enjoy for years to come. Thank you!

I ordered 2 chairs from Wicker Warehouse. I also ordered 1 chair and ottoman from another company. Wicker warehouse was very helpful. The chairs came when they said that they would. I had to call the other company several times to get my chair from them and it ended up coming 3 months after I received the 2 from Wicker Warehouse. When I ordered all the chairs, Both companies said that because of Covid, that it would be 6 to 8 weeks. Wicker Warehouse was the only one who stayed true to their word when I ordered.

5 star plus company. The table and chairs were very well packed and delivered in excellent condition. We particularly enjoyed being able to talk to real people at Wicker Warehouse who were knowledgeable about all aspects of the manufacture and delivery of our order. The outdoor patio dining set is everything we hoped for, good quality, comfortable and nicely designed.

Customer Service was very courteous, responsive and helpful. We placed our order well in advance of our new home being completed and Wicker Warehouse worked with us on timing for ordering and delivery. The furniture arrived on time and in excellent condition. We couldnt be happier with our complete experience.

This place is not serious, their walk in facility has been closed for a year. They expect us to buy thousands of dollars for furniture off a website. Fortunately they’re not the only game in town. And they have a sign on the window ’OPEN TO THE PUBLIC’. Don’t waste your time here.

This company had the wrong dimensions on their item and then misquoted the freight charge for the round trip. We ended up being charged over $100 in freight on a $160 item that we had to return. On top of that who needs some New Jersey attitude on the phone when calling in with your problem? “ I’m not going spend time on this with this to you. I’m too buy and don’t have time for this”Really? In this day and age what company can operate with this attitude?Don’t buy from these clowns.

We purchased a beautiful wicker nightstand from Wicker Warehouse. Item was well made and drawer runners was a good quality. Exactly as stated on the website. Perfect for my beach house. It arrived when expected.

Again using this company simply the best. They notified me that the chairs I wanted had arrived kept all my information from previous order.Very efficient! Again free shipping pleasant salesperson great product I’m a happy camper!!

My wicker chest is absolutely beautiful and very well made. I am using it to store my familys shoes right by my front door so I dont have a pile of shoes to look at anymore. Very happy with my purchase!!

My wife and I have been to the store in Hackensack a few times and ordered for our New Jersey House. We recently called them and also ordered some furniture on line for our Florida house. Our experience with Wicker Warehouse has been nothing but Stellar! Flawless delivery, merchandise and especially customer service. I had a problem with one piece and it was addressed to my satisfaction. Bob, Gail and Andrea are consummate pros and handle everything with speed and grace and I always felt I was a valued customer. THANK YOU ALL!!!

Wicker warehouse did an excellent job through the whole process. They kept us informed of the delivery, checked to ensure the product arrived in good condition, packaging was exceptional and the quality was beyond what we expected. We would always choose Wicker Warehouse for our outside furniture needs.

We are thrilled with our purchase from your store. Customer service was excellent. The delivery was perfect and the quality of the furniture exceeded our expectations. Thank you!!!

Wicker Warehouse is great to deal with. The representatives that answer the phone are super nice. Everything we have ordered we love and feel it is really good quality.

If you are wanting a company that will is detailed to exact measurements and curvatures of your existing outdoor furniture, have many many choices of fabric, and will deliver when they say, then look no further! I’m in SC and and searched a while before deciding on these guys. I wasn’t disappointed! In fact, I was thrilled with the craftsmanship! Beautiful, dependable, affordable. I couldn’t be happier! Great job!!Mark Lanford

The quality of the material is absolutely top class! Perfect for your backyard or common area! 10/10

Extremely helpful and knowledgeable staff. Lead times were great, delivery well managed, will definitely recommend this company to anyone who needs wicker!!!

Great company to work with; quality products. I purchased living room furniture from them 10 years ago and loved it. I recently purchased replacement cushions. Customer care is still excellent. The cushions are beautiful. I would not hesitate to recommend them. This is a great place to shop even if you live thousands of miles away.

Excellent company to do business with for satisfaction. Did not have what I needed in stock but kept their word and emailed as soon as product was available, and I received it a week later.

Great choices, wonderful service and prices. I was looking for a wicker set for a few months and ordered one online. I received a call the next day to discuss what I had ordered to make sure I was getting the set that I wanted. The set came the following Saturday and it is perfect. Would certainly order from here again and I recommend the wicker warehouse highly.

I received my furniture yesterday wrapped exceptionally well and in great condition. I am very happy with the quality, even though I was very nervous about spending so much money for something I had only seen in a catalog and online. I would definitely use Wicker Warehouse again and would recommend them wholeheartedly.

I bought a wicker bistro set. Several years the wicker started unraveling. I called and Robert answered my call. OMG... He has absolutely no customer service skills. He was snarky, disrespectful, assumed I lived in Florida (I live in northern Connecticut).He couldnt careless about my problem. Go somewhere else. Please dont buy from them. It will be a nightmare

I attempted to order replacement cushions for my Delta Glider from this company and when I received only a bottom cushion without ties I knew it was the incorrect item. I received two unfriendly emails from an Emilo who asked for a picture of the cushion I received and the last one from Bob who told me it would cost me 50 dollars to return it for an exchange which was more than the cushion was worth. Neither one of these individuals attempted to find me the correct cushions or offered me any reason to contine to do business with the company. In fact, after being ordered to take a photo of the cushion and advised that the shipping costs were more than their products are worth, I decided to keep the incorrect cushion for my dogs bed and place my order with a company who will help me locate the cushions I need and exchange items if they need to be to my satisfaction. The owner, Bob, pointed out that I ordered the incorrect item as if I did so on purpose and offered no other option but for me to lose money no matter how I chose to handle the situation. Beware of dealing with this company as their only goal is to make a profit no matter how they treat the customer. I am willing to bet that they go out of business as they are not offering customers solutions or choices rather directly stealing money because they cannot honestly profit in their manner of business. I will never patronize this company and have submitted a complaint to the BBB. My hope is that as our global economy opens opportunity for online companies and that their business evaporates because they failed to meet customer expectations trying to compete with companies lime Amazon, etc.Leslie Graves

Bought from here because of the quality of product and workmanship. Great care in packaging for delivery. Delivery was fast. The midsize set was perfect for our deck. Color was exactly as expected. Would definitely buy here again in future.

I received my furniture from Wicker Warehouse and I could not be happier. It arrived earlier than they had promised, and it is more beautiful than in the pictures. They are very professional and they provide a high quality product. Thank you!

Andrea was great! The cushion fabric I used on a set I purchased several years ago was no longer available on the web site, but she tracked some down so that my new set would match my old. She also accommodated the delayed delivery schedule Ive requested. I couldnt be more pleased with the products, services and helpful staff at Wicker Warehouse..

Excellent product, excellent customer service through the entire purchasing process. They were more than helpful in working on the delivery within our schedule, not their schedule.The furniture is perfect for the screened in porch out back, were received may compliments.

I am very pleased with my replacement cushions. If I could make a recommendation it would be that a color be mentioned in the description and not just a color number choice. What displayed on my computer was a purple stripe amongst other colors. Once my order arrived however the color turned out to be blue. If Id had known that there was no purple in the color choice, I may have chosen another color number. I really wanted a dash of purple. However the cushion color number was what I ordered and I was pleased with them.

***Proceed with caution***Horrible customer service. Good luck trying to have a conversation with these people if you end up having any issues.

Beautiful white wicker stands, they look beautiful on our farmhouse front porch. Very pleased. Great quality.

Excellent product selection, great personalized service if needed.

They had exactly what we were looking for in outdoor wicker chaise lounges and table The price was fair, the delivery prompt, and the lounges and table were perfect. They look great on our porch and are very comfortable.

Its unfortunate that one cant post reviews on their website. First, let me say that Gail is phenomenal! I couldnt place my order on line so I called it in on 11/24, estimated delivery about 4 weeks. I emailed on 12/17 asking for a status report and was told that the supplier had been closed for a period around Thanksgiving and then they suffered some weather disaster, but the furniture would be arriving soon. It was delivered on 12/27. The sofa and chairs were really great. However, the glass top to the cocktail table was shattered on delivery (yes, open every box before the driver leaves!!). So I emailed Gail and also responded to an email asking me to review the product. Told both about the glass. No worries they said, we will send a new table soon. 12/29 received email that the new table would arrive around 1/10. I emailed on 1/14 asking status and again was told that the supplier/manufacturer/whoever had been closed for the holidays and then suffered an ice storm. The table finally came 1/22. Glass wasnt broken, but it was the WRONG glass for the table. Now Im wading through it all over again. I cant say enough about Gail, who is very helpful. But the company really needs to get their stuff together! I doubt I will ever use them again.

It was a great place to shop with a wonderful display of furniture will always shopped there now hattaway send it to my send it SIM one the message I just post

When we purchased our home we purchased the wicker patio furniture with it. I thought it would be easy to replace the cushions with something our taste and quickly I was proven wrong. I looked online and in every big box local store. Many places sell them in sets and that does not work for the furniture pieces we have. I carried all the cushions into the Wicker Warehouse so there would not be any confusion. I had already made the mistake of making a purchase lugging them home for them to not fit. Honestly, when I walked in I was ready to be disappointed again. The minute I walked in, I wasnt even past the entrance threshold, before I was approached by Bob. He was saying that cushion is this and this cushion is that. I must have looked at him suspiciously because he said come and put your cushions on to try them if you dont believe me. He was absolutely right! He certainly has a knack for just eyeballing. Then, I was thinking to myself, Im sure I will be limited on color/pattern choices...Nope! They had a wall from which to choose from. As luck would have it, I chose a color that was discontinued. The nice woman behind the desk (sorry I didnt catch her name), went to the computer and found each piece in their inventory. Now not only did I get friendly and knowledgeable service, they were running a 20% promotion to boot! I left there a very satisfied customer and would highly recommend them to anyone that is looking for classic or contemporary wicker furniture, cushions and all the accoutrements that go with them.

Great experience! Staff was knowledgeable, professional and quick to respond to my needs.

Beautiful and well made wicker table and chairs- Gail and Andrea are fantastic to work with. Great experience and product

GREAT PRODUCTS AND GOOD SERVICE - THATS THE THINGS THAT COUNT. Sorry for CAPS lock ;-0 Skip the resin faux wicker - its terrible and not very ecology friendly - does not conform over time and is stiff!

The greatest!Been shopping there for years!See Bob for a free glass of wine!!!

Just what we were looking for. Good quality, good price, great service, speedy delivery!!!

Beautiful high quality chairs

Couldnt have been better.