I went in and saw a piece of jewelry that caught my eye. It was reasonably priced and I decided to get it.Maria was very helpful as there were other items that caught my eye and I asked to see them as well.She has good customer service skills.

Excellent Customer equipment was in very good condition. I recommend this place to anyone who lives near and is looking for good items. Great Prices

They treat people very nice I like there store I recommend them to everyone

I had a wonderful experience at this pawn shop. The associate who helped me was Jose Leal and I have to say that he was very helpful. He was very professional and not only did he provide excellent service to me but also to other customers as well. Jose was very attentive which made my time here much more enjoyable. I will definitely be coming back again.

Best pawn shop in kissimmee . the employees are great especially maria. She is very helpful, kind and always helping to find what you need. And very respectful. The name says all.

Great people great service would return again 👍🏽

Zulay and Maria helped me buy the best chain and pendant. Will go again soon. Friendly people and great environment.

Jose excellent professional sales agent….Knowledgeable of the merchandise the client is looking for…because of his professionalism and wisdom I was able to purschase over $1200.00 in merchandise

The familiar pawn shop. They have the name for a reason they great people. Ive been a customer for a few years now they have the best price in town And some of the best quantity items. And if you have any issues they will make it right trust me. Ive been in every situation with them and I always been a happy customer I normally shop in most of the stores about 3 different ones and they all great people. thank you. Edwin From the Barton store. Maria, Luis and paola from the Haines city store. I also shop in the Kissimmee stores anywhere you go and it says familiar pawnshop outside believe it it is the great place to shop I guarantee it. Lucy squash.

Was very surprised to have such great service. Zulay was very knowledgeable and helped me pick the right laptop. Helped me with Acima financing for a cool chain too! Will definitely be coming back!

Such a great experience the moment I walked in, great products & service. Yaidy guided me through everything I was looking for, she was very patient with me. Will definitely be going back for more great items I had discovered on my visit there. Thank You La Familia where you definitely feel like you are apart of the FAMILY :)

Great place, great prices, Maria is the best, she always greets me with a smile. I would always come to this pawn shop. Thank you Maria!!

Maria is a great customer service associate she is very helpful and always help me everytime I come she’s 1 out of 2 people that I love doing business with

Went over there yeasterday and was helped by a woman named Zulay who was very helpful and gave me a great price for some sneakers. Enjoyed my experience definitely will be back

I had and great experience here at lafimilia pawn shop and zulay is absolutely the best in here she’s really nice and caring for customers 5 stars for her

Maria is the best ever😀 ever time I stop in she’s always smiling and very helpful I’ll never go anywhere else

I love your customer service. Very nice people.

Maria was great .. she helped me ..and was very patient with me as well. Will definitely be back. Thanks maria!!!

Awesome pawn!!! always work with me, Maria is the best, she always there to help me out!! I would always recommend this pawn at haines city.

Maria and Zulay are 2 wonderful employees at la familia there we kind and very polite there customer service is wonderful I will definitely recommend more people to come here p.s with all the respect Maria is 😍😍😘😘

The best pawnshop I’m Haines City! Have Z take care of you! She is the best!

The staff are always friendly and helpful I have been using their services for many years

The Hospitality and service was pleasant the offer that was made very reasonable fair and honestly remarkable good 😊.

I went to look and brought to items and put something on layaway. Maria is the best

Zulay was awesome in knowledge in all aspects of the process of pawning/selling jewelry.... highly recommened

Really good place to sell your stuff. And good customer service.

Zulay is fantastic, treats you like family. I highly recommend using this store!!!

The associate yaldi was awsome, help me from the moment I walked in the store

Z took such great care of me! Great prices and great service!

Wow! That is basically what I have to say, because it was the best service I got anywhere! Ask for Z! She hooked it up!

Good service and I found what I was looking for. Kinda weird that I can’t but or pawn anything Cricut related, when it’s a very popular craft tool. But, oh well.

Always trust this place to buy my gold and any jewelry pieces. Definitely love Zulays and joses costumer service!!

Jose showed me great customer service i would recommend this pawn shop its a very friendly place

The best pawnshop to go to and Maria and Jesus helped us out with some bills

I have been dealing with LaFamilia Pawn and Jewelry for years and I wouldnt dare go anywhere else in my time of need. They have come through for me so many times. Javier and his staff are professional and courteous. On top of all of these compliments I have bought some real nice jewelry from these folks.

Fast service and I got a fair deal.

Great place to shop with great prices. Very courteous and respectful staff.

Couldn’t believe how much merchandise this store has! All the other pawn shops had barely anything to sell but not this store! Javier and his teams customer service is unlike anything I’ve ever experienced! Wish I could give them 10 stars!

Had a great experience at La Familia Pawn Shop . They actually do treat you like family . They exceeded my expectations. Offered me more than I expected for my jewelry. If you need to pawn or sell anything, this is the place to go .

Karola is always sweet and helpful! Best place on buying jewelry!

Upon arriving at LaFamilia, I met Jose who was with me every step of the way. He was very knowledgeable of the products. He also gave a very good deal after getting permission from his boss Paola. They were very helpful and courteous. I will certainly be going back to that location.

Fast, friendly service. Fair price for sale of gold.

This was my first time here, was very impressed with cleanliness & organization of the store. The staff was very friendly & polite. Will deffinately be back.

Great place to buy great items. And theyll even work with you on a better price. Great staff.😊

Ive been here numerous times and the same excellent treatment just like the very first time. I bought several things from there left with satisfactory items. I give a five ⭐⭐⭐⭐⭐ recommendation.👍👍👍👍👍💣💣💣💣💯💯

Very friendly and easy to work with when purchasing items.

Great people, they reality help you out. 💯 Recommend

Nice clean organized shop.Manager/ employee were polite, well spoken, and available to help.Found a couple items I needed at a good price.They are nearby and I will be back!

Z great custumer service and freindly

Great help great buy great store to do business specially Maria lots knowledge and great sales person

People were great will be doing more business there

Best Prices Great Service

Great customer service, great attitude, joyful atmosphere. Definitely one of the best stores I’ve been to so far

I was helped by Jose and must say he was very polite, professional and patient. Kiddos to him !

It is a pleasure to always be attended by José Leal, very good service

Hello Everyone, I am Sir Bishop Timothy Robbins and I just wanted to let you know that my experience at La Familia Pawn Shop was a positive one as I needed a small loan to tide me over until I get paid. The man and woman who waited on me was very polite and professional and they gave me the amount I asked for with no haggling over the amount. I was very grateful and the whole transaction only lasted no more than 12 minutes. I am very cautious and picky about the people I do business with and I will say without hesitation that I will do business with them again soon. I hope this review is to your liking and is helpful to all to know where to go when in need. Thanks.

I love this place I always get awesome service. I will always return to this place i love the staff! Vanessa was extremely helpfull today !!!

Zulay great Great service very awesome

Luis has always been extremely helpful and friendly. Been going here for years and can’t praise the entire staff enough. Great deals, clean store. Always happy to visit again!

José has a great customer service and always attends good

Extremely helpful friendly staff. The store is always very clean and they have a huge variety of just about anything. Also they have the most exquisite jewelry selection I’ve ever seen. Such a variety, something for Everyone.

One of the best retail stores not just a pawn shop that Ive ever been to as far as being courteous convenient knowledgeable Associates that work there they literally I dont think youre ever paid enough they go way far beyond whats expected thank you so much to the staff of La Familia in Haines City Florida

I just wanted to share my experience today with La FamillaIt was great!!!!! I put a little down $ on layaway, and I got theThings I want. thanks La Familia you did it again for me.

Everyone here does an exceptional job, they do everything they can and everything in their power to take care of their customers great experience every time I go.

The store is very clean, the people are so friendly. I was very satisfied

They are awesome!!!!! Always willing to help they go above and beyond for their customers...

This place is always awesome the staff is super friendly and i always feel welcome this is def. one of the best pawn shop experiences i have had and i go to a bunch of shops looking for gaming stuff!! Ty ty ty and i will continue coming here as much as i can!!!

This is the best pawn shop in haines city to take anything to they are fair with you, give you the correct amount for your products value,,, I love em I take all my stuff to them over anyone

Good inventory and great people to work with.

Great serviceGreat pricesThanks

Zulay did awesome job

Paola was very helpful to me and was able to help get out of a bind I was in. By far the best pawn shop in Polk county hands down

Reasonable prices and good discounts. They definitely work with your budget.

Paola is EXCELLENT!!! Supreme Customer Service 😊

Very nice friendly staff Luis helped me out and did an excellent job!! I will be back thanks for everything

Nice atmosphere and polite staff and comforting service would recommend

Very good people ! Plenty of sales and deals at the pawnshop every now in then

Store was clean and very organized. Price points were reasonably well priced. Customer service was excellent. The cashier exceeded the expectation of the customer. Her knowledge of products and services were excellent. The Manager was warm and friendly. I would come back again. Off to the beach 🏖. Don

Awesome place I been coming here for a long time all the staff members are awesome and very helpful especially maria luis paola javier and Mia and rest of the staff I would highly recommend this place to anyone

We feel like family. THANKS 😘🤗

Great people and fair!

Great service weather you are buying or getting a loan. I would recommend going to the La Familia family. For my experience they offer better prices than most.

You can call two days in a row and get a different answer! Very unprofessional

When I go to Lafamilia Pawn, Im always greeted with a smile and I always seem to find something else when I go for one thing I come out with multiple things, because they have quality items

From the moment you walk in, you feel welcomed. All the employees are very friendly and helpful. The store is always clean and organized. All employees are very attentive towards customers concerns. Prices are very fair.

Persons very professional in store,and that most important thing,they really treat costumers like the main name from store: Family. Treat people as Family Members. Really work with needs and possiblity of people

I just think the prices were a bit too high for the necklace I purchased.

I always go there and they have the best customer service ever.

I thinks personally, they are very reasonable in price, but their no warranty on items is bad for the company.All they offer is a guilty 24 hours warranty which is insufficient on any item.In fact this I got from there I will not use in any hurry. Friendliness is okay, but I will not return to purchase these just because the item being sold they don’t protect is scary.

Excellent service. Shopping made easy.Good prices and friendly smiles

Nice place and Nice People, great prices !! And their return policy is right on point - You visit 1 time and you will Return !!

I don’t remember the name of the man who showed me my items and checked me out. But amazing service. And the price was almost unbelievable. 10/10 recommend this

Friendly they our a great help

Fantastic very good customer service

I was looking for a ring, so I decided to check the pawn shop, La Familia, in Haines City. It’s very difficult to find a nice ring at a reasonable price. Anyways, I mentioned to Javier, that I was looking for a ring in a certain price range. Javier was very helpful in helping me find what I wanted.Thank you!

Very professional. Reasonable and fair. Customer for life!

Great friendly staff, and awesome service. Will continue to use them.

These people have been so nice to me for years. I’ve bought pawed and sold things here and they are just really great to work with. There products are all really good too.

Great people, there respectful and will be honest with you about there products. I have got to know most of the staff and they call me when they get curtain to Items that I’m always looking for. Great friendly stuff, with great prices. I refer them to anyone.

Fast friendly and fair