Benny and Sue are great. Sue runs the place and Benny does all the mechanics. Call for an inspection or if you need an oil change. For any auto repair call Benny and Sue to let you know what they could do. Lowest hourly rate in town. π Oh and the gas prices are usually the lowest also.β½β½β½β½
The officer administrator, Sue was very rude to me when an issue came up. Benny, the Manager of the shop intervened and resolved the issue in a very professional and caring way. He showed me he cares for his loyal customers. Thank you Benny for being a great mechanic and being so professional on the customer service side of things.
Benny and his crew are awesome. Car repairs are never a fun experience but Benny and the staff are always professional and honest. Iβve moved away from Harrison, but I keep bringing my car back to this station because I trust them and their service.
You need to plan going to that Mechanic two days in advance! He always asks me to come next day or 2 days after. I am not sure why I come back!
Quick tire patch! Thanks!
Been having multiple cars serviced there for years. Reliable and have often been able to drive me to and from work while servicing my car, though unlikely now due to COVID. Kudos to Benny and his crew...
My family and I were on the way back home from Washington back to Massachusetts when our van stopped on the Highway. Thanks to google i found them and was able to get back on the road pretty quick. The service and prices are great and they were very kind to me and my family. I left with a smile.
I drive a 2005 Wrangler with low mileage but because of its age its always needing something repaired or replaced. The things I cant do myself I always get done at 500 Halstead Auto Repair.Sue is always friendly when she greets you at the front desk & Benny is my absolute favorite mechanic. Hes always there when I need some advice, hes always working hard to get the jobs done and a nice guy with a great sense of humor.When I need a tow this is the place I call and when I need repairs, oil changes, tire rotations or gas this is the place I go. Their costs are reasonable, the gas is inexpensive compared to other places & they warranty/stand behind their work.
Me and my family were driving back from Georgia headed to Maine when our car had several issues. The mechanics were incredible from start to finish. Patient, kind, and knowledgeable. We had a great experience and are thankful we ended up here. Sue was so welcoming and kind to our oldest son. She entertained him during our wait and that alone is a huge help. Also a big thank you to our mechanic I believe his name was Benny! Great customer service!! Thank you for making a scary/frustrating situation a positive outcome in the end!
Benny and crew are excellent and professional. Ive been going there for many years they always have a smile on their face an excellent workers. Id would recommend anyone to that gas station.
Benny and the entire crew are very friendly and happy to solve your mechanical problems.I have found them to always take care of my car in a timely fashion. They will give you the most economic solution for any car repair issues.I have spent so much unnecessary money at other car repair places. Never again as Benny is the best and will never rip you off!
I Been bringing all my cars to Benny for so long. The mechanics are great. I would not go anywhere else.They are the best!!!
Benny is good. However, I didnβt appreciate being charged $190 for Labor that took 45 minutes. I may be a female but not stupid..
My Mercedes was having problems and broke down shortly after. I brought it in to Benny and he fixed it up with no problems great price and service left very satisfied
Excellent towing service! Fast and friendly! Very professional. Vinny made a bad situation on New Years Eve a positive one with his positive attitude and great personality! Highly recommend RJB for all your towing needs
Bennys and his crew are great Im so glad there close by and always able to help
My battery needed a boost and I contacted my insurance carrier contacted RJB Service. I was contacted right away and assistance arrived within a half hour. Aside from the process of setting up the service through my carrier, the process was quick and easy. Friendly, fast service. Highly recommended.
RJB IS A TOTAL RIPOFF. OVERCHARGE CUSTOMERS. BE EVER SO CAREFUL!!!On December 16, 2019 I experienced an emergency with my vehicle. They charged me $210 for a tow 6.1 miles (local road). I requested from driver was so expensive. His response was that it was $125 to put the car onto the flatbed and $8.00 per mile. I only went 6.1 miles which should have been $48.80 + 125 =$173 .80 vs the $210 fee charged. Following day contacted office, unwilling to correct.WATCH OUT- BE CAREFUL OVERCHARGE CUSTOMERS
I just received a tire change from RJB and let me say it was a great experience!!!!! My tow drive Marlon as in Marlon Brandon was a great guy!! Professional and quick! Just wanted to recommend their service to anyone in need of roadside service!! Thanks guys, way to go!!!!
Very professional and affordable! Great location too. The staff is very honest (which is rare for mechanics!). I recommend them unreservedly!
They are awesome and I will not go anywhere else! I always feel comfortable leaving my car with them or reaching out if I need help.
Had my car towed by Giovanni, and also went to their shop where it was worked on by Benny where he replaced the starter motor, and did an oil change. Both were very straightforward in their explanations, didnt talk down to me when I asked questions, and were super friendly overall. It was such a stark contrast to what I usually experience from most shops (ranging from indifference to impatience to looking down on my oh so insufficient knowledge of all things mechanical just because Im female), so Im really grateful for these guys making a usually stressful situation much more bearable.
Good machanic.
Marlon helped me out big time last night when I was broken down going north on I95 in Connecticut. He happened to be in the area and came over to help me out, even before I could get on the line with my insurance company to send help. He blocked traffic to make sure we were safe, changed my tire in a timely manner and off we went. Very professional! Thank you very much Marlon!
My car completely died in the middle of the street. It was a real nightmare. I called my insurance company for a tow, figuring I would be waiting forever. Boy was I wrong. I received a call from Vinny, making sure I was ok, and assuring me that they would be there shortly. Vinny and John arrived within 20 minutes of my call to the insurance company. I was amazed! They were unbelievably professional and definitely knew what they were doing. Vinny told me he has 29 years experience as a tow truck driver and even though John is in training, you would never know it. He performed like a seasoned vet. They have me a ride, saying me from having to pay for an Uber, which I was certainly grateful for. I will insist on RJB anytime I need a tow! Thanks a million guys!
I had a scheduled tow in the morning and a driver named Kenny showed up as promised, on time, was very friendly and was kind enough to offer me a ride to work as it was on his way to his next job. Could not possibly have worked out better.
Discovered this place very late after living in town over 18 years. I have been going to this place the last 8 years regularly, for all my car needs, never once they have disappointed me. My car was stranded on street couple of times; they immediately came and took care of it. All very honest and hard working people over there, cant recommend them enough.
I have been using them for service for 6 years, I feel they are honest, Benny always takes care of me. Great service
Can only say something good about this place. My car wouldnt move & was stuck at my house, RJB towing sent someone out really fast to help like within 35 mins. Manny who towed me was so nice & really helpful. They wont try to rip you off just if youre a woman! All thumbs up for RJB company and Manny the driver. Thanks!
Great auto repair. Wont get ripped off. Stands behind their service!
They came with a flatbed to PC around midnight, took my car back to their shop and changed both my front tires as I requested. Professional and Polite. Thank you! !
Had to wait an hour because it was midnight during a snow/ice storm. I am a nurse and I was stuck in a ditch in the parking lot of my job. 100% honestly well worth the wait, he got me out in less than 10 minutes and I was home 10 minutes later. The tow truck driver was very nice, very professional and the whole experience just makes me love Geico road side service. I used this towing company purely by chance ( through Geico) but I just want to say they really really were great!!
Very friendly and reasonable. Service was quick and professional.
Whoever owns this business, if you can even call it that, should be ashamed and should close down. My Honda Pilot was in a car accident and was towed to this place, they refused to release the vehicle unless they fixed it!!! I couldnt believe it...after back and forth I was ONLY able to retrieve my Pilot if I sent the money via WESTERN UNION!!!!!!!! What?? You couldnt make this up if you tried! Stay way!
I had the WORST tow truck driver. I was clearly upset, and he came at me with an attitude. Yelled at me, demanding I try to drive the car because the location wasnt conducive to getting it on the flatbed. He was so nasty, at one point I literally said, you need to stop being so mean to me! Ultumately, he got the car where it needed to be (to his small credit) but then continued to be horrible to me about the payment for the tow. Mr.Reyes, the tow truck driver took a situation that was already a mess for me, and made it a thousand times worse.
My daughter and wife were broken down on 95 south bound in Greenwich on a very busy Friday. The tow came and it was Jensy, Jensy, not only did his job but stopped traffic on 95 to make sure my daughter and wife were safe on their way and took care of their car too. All with great respect and real professionalism . Thank you Jensy, the world needs more people like you...
Stopped in at 3pm on a Wednesday for a NY State Inspection - fast, efficient and friendly!
Ive been using RJB for about 16yrs. Great and honest service. I recommend them to everyone..
This company is REFUSING to let our vehicle out of their lot. I am not driving hours to pay them (refusing to take payment over the phone or to send me an invoice) I am more than willing to pay the full price, I have a Visa and and Amex and they WILL NOT LET ME PAY FOR MY VEHICLE. They are HOLDING MY VEHICLE BEYOND MY WILL AND REFUSE TO TAKE PAYMENT. I DO NOT RECOMMENCED.
Fast service, below reported ETA. Nice equipment and professional staff
I got a flat tire. call Geico they SUCK...anyway they sent RJB. The driver Ken showed up in 20 minutes. Kenny is a great man. Quick service no bs. Thank you Kenny and thanks RJB for the great service.
Donald the dispatcher/driver was a big help, a great guy..
We had wonderful service...our tow arrived on time and the driver was great.
Geico said 60 min, was 35 min. Great care of my car, clean tow truck, friendly driver. Would use again!
Stay Away is right!!! Worst company ever .. overcharging for Tow and no communication .. great to hear that the tow truck driver goes through peopleβs cars to find things for himself! Run!!
Great service; great people!
Came fast, good service
This is beyond my understanding that you call up a customer 15mins before the service is due and just cancel the whole thing after just one minute of conversation. In addition, have such a snarky and and even childish attitude at 5am in the morning. The first thing I hear from him (Rich) is, your car is on the second floor of a garage? Who is going to push the car down? And keeps on repeating that question as if that is my fault that my car got stuck there. Even after politely asking that it is not professional for you to say that in such way first thing to the customer, he became even more childish and said, I cant work with someone who calls me unprofessional and cancelled the order. This added immense amount of stress onto my car problem, and everyone knows how stressful disabled car problems can already be. I got connected to this company through my Volkswagen and I am not sure if they only get jobs through this way, not caring what experience their customers walk away with. If you have a choice in choosing your company, I would suggest you stay away from this one.
Great service I had all liquid check in a hour! Local shops and restaurant nearby!?
Left the site littered with pieces of car that was removed from accident at the end of our street. Very unprofessional.
Great customer care
Im not quite sure what the previous lady was talking about, but I had a tow come out in less than 35 min, even when the estimate was over an hour. Sometimes, businesses have busy days...
These guys are dishonest and are connected to car booting in Port Chester, scam artists.
Very dishonest place and unprofessional..Ray is the person that was not honest about where my vehicle was and even lied to the Insurance Company about where my vehicle was..
Thank you Marlon and Manny !
If you ever need a tow service dont call this place! You will be stranded for hours on end!!