Every time I come here for a Covid test it takes 30 to 40 minutes just to wait. Every other CVS takes 10 to 15 minutes. I’m talking about the drive-through window. Very unprofessional and disorganized.

Unfortunately I am here to tell all of you about the completely avoidable experience I had with this drive through Covid test center.I visited this testing site yesterday, and upon arrival I had noticed the locked access door portion of the specimen box was left completely open, with completed test bags sticking out of it. The poor customer in front of me in line tried to close the box, but with no success. It was obvious the box had been broken or something like that. No big deal, we’ll just tell the attendant and they’ll handle it some how..right?Wrong! When I rolled up to the test window, I questioned the attendant if they were aware that the specimen box was open. As well as if they were aware that the completed tests from over a dozen people potentially carrying a virus that literally shut the world down and has caused countless deaths were hanging out and free to be handled by the public. She said “yes we are aware of it, please just place your test in the box when you’re finished” I was uncomfortable with this answer and again asked if there was some way it could be closed to be sure not only for my and every customer after myself’s safety, but also to ensure no tests were lost or dropped from the box onto the floor. She informed me that the box had been hit by a car “about an hour earlier” and that it was broken. So, still uncomfortable with the fact that I had to deal with other peoples Covid tests potentially touching/falling on me I asked if they could simply tape it closed. I was again met with “there’s nothing we can do, there’s someone coming to collect all the tests soon. Just take yours and put it in the box”I was handed my test kit, and upon completion I waited at the window, when I saw the pharmacist walk by.. I said excuse me and kindly explained what I had just told their attendant about the box. He said “we’re aware of it, there’s someone coming” I again asked if they could simply tape the box closed until the issue could be dealt with. He replied agitated “listen if I could go back in time to an hour ago and keep a car from hitting it I would, just put your test in and go” Even the pharmacist refused to do anything about the breach of personal security and the risk to public safety caused by his store. He went on to say “there’s four cars behind you, we need to get this train moving just put your test in the box and go” “I don’t have time for that right now, I promise your test won’t blow away or fall out” “cmon, let’s go” “I don’t have time for this right now”At this point I was pretty frustrated, and then refused to move forward, thus holding the line of cars until the box was taped closed. Which seems like a pretty reasonable request. I’m sure no one reading this would like to handle someone else’s Covid test with absolutely no PPE other than one Lysol wipe.. the pharmacist finally came outside. Stomping his way to the box such as a pre-teen would do when having to do something with mom or dad.. then with extreme animation slammed the door closed on the box, aggressively slapped 6-7 pieces of tape on there.. looked me in the eye and gave me a very sarcastic thumbs up. Which I know was more of a f@&$ you.All in all, I’m not a person to stir the pot, however something like this, in a time like this, and the time it takes to actually correct the issue... seems pretty reasonable to be ticked off at. The box should have been taped closed immediately after the accident. It literally would have taken 2 minutes to do, and it did! Even with all the extra animation and slamming and banging.. it took about 45 seconds. Stuff happens, and it sucks that the box was damaged in the first place but as a business, dealing with something at this level of risk there should have been a protocol in place.I have a photo of the box hanging open, however I do not know how to add it to this review.. @cvs

Went today with an appointment to get tested for COVID. I get tested monthly but it was my first experience (and last) at this location. I was 20 minutes early and she would not take me. I waited and she said there was one person in front me and I had to wait. The worst part is when she explained the test it was like she was talking me like a 2 year old. I did the test and as I went to drop it off in a dirty box she told me to back up so all the cars behind had to back up-only to tell me she forgot to put stickers on all my test documents. She gave them to me and I had to put them on following her instructions. Horrible service.

The best around!

I went for a covid test 7 days ago, still waiting for results. I was originally told 2-4 days. Then it was 2-4 business days which is BS. I guess a pandemic is not important enough to have anyone working on weekends. I went to Stamford CVS and got results the next day. Try any place else, do not go here unless you like sitting around waiting for these professionals to do their job.

Its a nice store with safe easy accessShelves are nice height .

The pharmacy, Luke and Nagia are rude and uninformed. There are too many other CVSs to go to, dont let this one ruin your day, no matter how busy they are.

The pharmacist speaks to you as if she is very busy. Refuses to even try to help her clients. Instead finds excuses to not help you. Even my medical dr spoke to the pharmacist and explained the importance of my medicine and told her it was life threatening, yet still no help from the pharmacist. I had to go to the ER and they called her but she still didn’t want to help. I finally transferred to another pharmacy (less than 2 miles away) and they did everything she stated she could not do under an hour and used my insurance. The information the pharmacist told me and my dr was incorrect. This pharmacist is rude, does not care about her clients, including medical DOCTORs. The emergency room doctors who are extremely busy took their time to explain my situation. I am sharing this because a pharmacist who works like her can make a lot of mistakes that could be life threatening. I DO NOT RECOMMEND this pharmacy!!

The staff are always professional but will come and help if they see you looking lost!

Absolutely the best.Staff is knowledgeable and friendly.Both the front store and the pharmacy are well kept. Store is clean and neat and workers are as courteous as it gets.

I rarely go to CVS to buy anything because they are ridiculously overpriced and it usually takes forever to check out. Our local Pharmacy Trottas is less expensive for medicine and their pharmacy is so much better then CVS. A prescription I needed was $100 at Trotta, so my Doctor suggested I go to an RX site where I get a big reduction and CVS accepted it. Two tubes of creme I needed was $13 with the coupon. The Pharmacist asked me to wait a few minutes and then came back and told me his system is telling him its $26. I questioned this, since the coupon and website was clear. With an attitude he just dismissed me. He was annoyed that I would question paying more money then I shouldve. I said if I go to Best Buy to buy something and it says a specific price online, I print it out and go in the store to purchase it and they told me it was more, I would call that misleading, a scam or bait and switch. His response was, thats a TV. This is medicine. If the lady behind the counter wasnt so nice, I wouldve given them 1 star. I dont know how CVS stays in busines, with so many better options, and with such horrific Customer Service.

Great CVS location. The drive through is very convenient. Usually dont have to wait in line to get prescriptions, inside or outside.

I suppose to get my medicine today but they are giving me complains and they dont want to coporate. And they also discriminate agon as black people. This is the worst pharmacy I ever been.

The pharmacists are lways knowledgeable, friendly and professional. Very efficient too.

Great service!

Very good, friendly and efficient attention.