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Simbol Auto Glass
23083 Dequindre Rd, Hazel Park, MI 48030, United States
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Simbol Auto Glass
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Yo
Review №1

Thank you so much for your superb customer service and excellent work replacing my windshield. Everything was so smooth from inquiring about pricing over the telephone to picking up my vehicle at the end of the day after my appointment, not to mention your very fair pricing. I hope I never have to come back but I will send referrals!

Ly
Review №2

Ill tell you why I gave these guys 5 stars. First, they said that they would get it done faster than any of the other places I called and they did. 2nd- two of the nicest young men came out- Zack and Anthony- professional and courteous on a 95 degree day- their last stop on a long day. 3rd, Ray patiently listened to any questions or problems I had and happily assisted me. AND Amy protected my car when she didnt know it was my friends who picking it up for me! Its rare to find all these things in one company.

br
Review №3

Great experience, extremely professional and quick. Ray got me in and out during my lunch with time to spare. 100% would recommend.

Ka
Review №4

Ray helped me work with my insurance company and make recommendations for my windshield. I honestly had no idea how to even submit the claim and he walked me through the entire thing. He gave GREAT recommendations and I love my new windshield. I got a tint on it and now I dont even need sunglasses-highly recommend these guys, they are extremely quick and knowledgeable.

Ja
Review №5

Great people! Friendly and helpful staff. Did the job very quickly very accurately. Answered all my questions didnt mess around got the job done great work! Thought it was going to cost me an arm and a leg and only cost me a pinky toe! I recommend this place to anybody and everybody whos got a broken windshield forget all the hype on the commercials and the TVs go to symbol Auto Glass theyll get it done and get it done right at a decent price.

An
Review №6

Great place of business. Went above and beyond to help me out. Great group of guys to deal with. Thanks for the help. Always recommend this place to everyone I know in the area!!!

LQ
Review №7

I had a emergency car crisis and was referred from another shop that they would get the job done. Let me say they are the best. I will definitely be returning and recommending to others.

Ma
Review №8

I have been using them for my fleet for the past few years and i cannot recommend them more. They are professional, efficient, personable, and fair.Today, Anthony and Gerard replaced two windshields for me and worked hard and fast enough to beat out the imminent rain. Great guys and great company all around.

Na
Review №9

Awesome place 160 window 30 minutes an I was out love it here an would recommend

De
Review №10

Great experience! I have used them a few times for windshield replacements. Very courteous staff, competitive pricesand clean waiting area.

Ma
Review №11

Great service and very professional!!!!! Thank you

Re
Review №12

Good and fast service. Plus they help you make your claim while you wait. Have taken two vehicles so far for chip repairs and been impressed by the speed of the work.

Ka
Review №13

Nice people prompt service, affordable price!

ry
Review №14

Great place for glass

Gi
Review №15

Had a crack in windshield and they gave me great service and great pricing. I highly recommend this place for your glass needs. Will tell all my friends and family. They have many locations across Metro Detroit. Thanks guys!

Ge
Review №16

Great work,cheaper than others.

Ch
Review №17

I have had three different windshields replaced by these guys and they are fantastic. Very fair pricing for those paying out of pocket. Next time I need a windshield I will always go here.

Da
Review №18

This was my first time having to replace a windshield. The staff at Simbol was kind, courteous, and respectful. I walked in around 4pm on a Thursday, explained my needed repair, and they started work immediately. I was outta there by 5pm. They even helped to get my small deductible waived! If I ever have a need for auto glass again, Ill come back to Simbol!

Ad
Review №19

I had a decent sized crack in my windshield from a rock, non-repairable. Safelite wanted $250 and couldnt get somebody out for 3 weeks. I called Ray at Simbol and he replaced my windshield for $100 cheaper, and got me in almost immediately. I brought my Jeep in and the work was done on-time with no hassle whatsoever. Make sure you skip Safelite and go to Simbol! Also, Ray called my insurance company for me and got the claim switched from Safelite to his shop making the process even easier. I will be back! (but hopefully not for a while..)

Br
Review №20

Not a better place to go too! Service is amazing and my jobs are always done perfectly!

Ja
Review №21

The day before Thanksgiving, two hours before closing I was heading home from work and just getting on the freeway when my passenger window shatters. Ray was able to get me in right away and took care of me right away and able to celebrate the holiday. Cant thank you guys enough!

Ro
Review №22

I’ve went through them a couple different times now and I’ve yet to have a bad experience. They are always friendly, knowledgeable, and the best price around.

Pe
Review №23

Simbol had the best price by far. I had some issues with the rubber coming apart a couple time but Ray ended up putting in a whole new windshield for me. I had a 11:00 appt. and was on the road in an hour. Very pleased with the customer service after my initial problems with the first installation.

My
Review №24

Great service! I got my window replaced in no time. Did an amazing job.

Fr
Review №25

I was attempting to replace my window before Warren construction blocked access to my driveway for over a month. They quote me fairly and was able to do front passenger install quickly. Pricing was even very good compared to others even if I didnt already have the glass myself. I would definitely use again for the full service rather than burn a lot of time finding a salvage window.

De
Review №26

100% Satisfied! Someone broke into my car this morning and the front passenger window had to be replaced. In LESS than an hour the window was completely replaced and cost less than any other place I had called even a dealership I worked at for years. John & his team are great, I would recommend them to anyone looking for glass repair or replacement. Thank you!!!

Ca
Review №27

Best Ive found . Polite organized and efficient.

Ro
Review №28

Ray & his team of professionals. Symbol auto glass is the best hands down. I highly recommend them to anybody there team had me in and out, in no time at all. thank you very much keep up the great work appreciate you Robert and GT. Towing Service

Jo
Review №29

DONT LET RUDY WORK ON YOUR VEHICLE.Dealership in Troy subcontracted Hazel Park Simbol Auto Glass to replace a cracked windshield in a vehicle I bought. They came out a day later then they were supposed too. Came late, and Rudy (whose apparently known for doing poor work) arrived to replace the windshield. He broke 2 plastic exterior A pillar moldings, and made a complete mess of/damaging the rubber moldings underneath. He put extra adhesive globbed everywhere to try and cover it up. Left my wife saying I can tell your not happy, you can just bring it by the shop and they will fix it. The panels didnt line up, and their was adhesive glue on the exterior of the car. The manager never would return my calls. Thankfully I Amy his assistant stayed on top of things and made sure that the job was finished properly by different workers. The finished job was not quite as good at lining up the covers and rubber stripping as it was from the factory but was good enough that I did not want to engage with this company further. The company has no leadership and apparently RUDY has been doing work like this for awhile with no meaningful corrective action taken. I fully believe that had this not been associated with the dealership (ie they dont want to lose their business), they would not have been so eager to rectify their mistake (which still took 4 days start to finish)

La
Review №30

Great work and excellent customer service very professional, I would definately recommend this business to all my friends and family!

Ni
Review №31

Greatest people ever. Got a crack in my windshield from a little stone on my 2015 Audi A6. I called the Audi dealership and they quoted $1,119, which is what I was expecting. When I realized that was highway robbery I gave these guys a call. They called my insurance company for me, got the claim done and I paid half of what I would have. I 100% suggest this place. The job was totally done with 2 hours and is holding up perfectly, factory finish. Love Love Love!

Jo
Review №32

I have taken multiple vehicles to Simbol and they have always provided excellent results. Aside from their results in the installation/repair of glass, they are very prompt and have repeatedly been very efficient. They schedule appropriately and value their clients time as much as their own.

Os
Review №33

I had a bad leak and they fixed it really fast and with very accessible pricing. I called in because Im not familiar with the town yet and they had me come in and Ray was very helpful and friendly. I will recommend this shop 💯 and will continue to come whenever i need to.

Me
Review №34

I got a nick in my window that quickly spread to a two foot long crack and called Simbol and they were more than helpful, professional and caring. They offered to come to my work to replace my windshield, but the weather ended up being way too cold. They got me an appointment within 24 hours and told me it would take 1 1/2- 2 hours and I was in and out in less than 1 hour. That includes them going out of their way to pick up a different windshield from from whereever they purchase them because the one they planned on using WASNT my fav. I absolutely recommend simbol auto!! The best part is, they even WAIVED MY DEDUCTIBLE! So this whole amazing experience was free. I’m going back in a couple days to have them put in windshield wipers because he is ordering my size to do them. Spectacular customer service! I won’t go anywhere else for any car window/ tinting for the rest of my life!

Ch
Review №35

Excellent customer service!! Excellent prices!! The best experience that Ive ever had dealing with any business or corporation. They said that they would replace my windshield in an hour and sure enough, they were on time. Very efficient!! Any problems that I encounter with glass, I will surely return!!!

Bi
Review №36

They gave me A Great price. N did A Great Job in a short time. Good Place.

Da
Review №37

Great fast and friendly service not over priced, thank you

Ke
Review №38

Fast, professional and very courteous. I highly recommend using Simbol for glass replacement and thank you very much for the quick turnaround!

Jo
Review №39

Fast friendly service, comfortable waiting area, fair price. Highly recommend.

Vi
Review №40

Great Business. Been dealing with them for the past 6 years. Never had a problem. Theyre A loyal business with great respect given to returning customers. Always glad to do business here.

As
Review №41

Safelight quoted me for $330 to come to me and fix my windshield, but then a coworker told me to call this company and they quoted me for $100 cheaper than safelight! Rudy did an amazing job and I am super satisfied :) Would highly recommend!

Ge
Review №42

Great service all around.

Va
Review №43

Googled a bunch of close by places for windshield replacement..they had great reviews but i still called around to get prices.....they were the cheapest...by half at some places...did a wonderful job, hassle free, great customer service..and was out of there in hour and a half.

bo
Review №44

Totaly took care of the giant windshield in the mercedes sprinter.... very helpful and professional even offered to take me home while the fixed the sprinter window

Ph
Review №45

Excellent tint work. Been here twice with different care over the last few years. They are always professional and get the job done quickly. Will be back for other services.

Ar
Review №46

Courteous, friendly and they got the job done. I went there some years back and was not at all pleased. This time around was a sharp improvement, ergo, 4 stars.

Ka
Review №47

Always great service! They did great work. excellent service they are good team

Ry
Review №48

I just had my whole windshield replaced due to a car on the freeway running over a tire and kicking it up at me. I would recommend simbol auto glass to anyone! They were by far the cheapest price when calling around and they accommodated every issue I had. They came to my house the very next day and replaced my windshield within an hour. Ray was very understanding when I initially called and helped get my appointment set up fast and easy so I can have my car to go to work the next day. Rudy the technician was very professional and polite. When it started to sprinkle outside, he pulled my car into the garage to continue working on it and get the job done. I would advise anyone reading this to call them before calling anyone else! Thank you Ray and Rudy and simbol auto glass for the excellent customer service and work done!

Mi
Review №49

Wonderful service, they replaced my windshield in under an hour when I visited them, everyone was extremely nice and helpful. I highly recommend them.

Aq
Review №50

The team @ Simbol hazel park is amazing! My car got broken into Thursday night and I called Friday am. Within a hr, they had my glass and ready to fix it. To top it off, they were $150 cheaper then safelight and with safelight i had to wait till tuesday night!!! Ray and his team are great and i would highly recommend them if needed

Pu
Review №51

Always great service! They did great work at a great price and get it done quick!!! Love Simbol!

Ic
Review №52

Fast friendly service got sun roof replaced decent prices too.

ma
Review №53

My experience with symbol auto glass was great, this is my 2cnd time using them and both times they were professional courteous and friendly, I recommend them to anyone, they do great work in a timely manor.

Le
Review №54

Im very happy with the work performed. Very fast and professional.

De
Review №55

The young lady at the front desk thought i was stupid! She thought i was going to pay 200.00 dollars for a windshield for a 2000 GMC pickup!

Bo
Review №56

After safelite quoted me for the windshield being replaced and the guy came out and tore my trim off and said he couldnt finish the job because the frame for the window had a little bit of bubbling in the paint, didnt replace the trim, left it without trim, i called simbol and they gave me a lower quote than safelite did. They guys came out and they were quick and got right to work and were gone within an hour. So far so good. Happy customer here. Thanks guys.

Da
Review №57

Had my windshield replaced at my house via their mobile truck. Installed new windshield and cracked it, blaming rust as the cause.. I had to goto their location to get it redone. They said it would take 3-4 hours. Arrived at the location after the 4 hours and still not done. Waited there for another hour until I was able to get my car back. Even then, the windshield was improperly installed,, trim was not re-installed correctly cause alot of windnoise. Way too much sealer used as well.

Ka
Review №58

Excellent help and service at their Hazel Park shop!!

Jo
Review №59

Best place to get winshields

Je
Review №60

Great people do great work

Da
Review №61

Great Prices, quality work. They dealt with my insurance company so I didnt have to.

Ma
Review №62

One of the WorstIve had 2 regulators replaced on my car from this company and both failed after approx. 1 year. The quality of parts they appear to be using is horrible. Will never return!

Je
Review №63

Nice and easy window replacement.

Ro
Review №64

Very bad customer service and the front desk not professionalThey try to change part no need so they can make money and sell the original part for different customers

Ni
Review №65

Always willing to work with you

ti
Review №66

Great place for auto glass!!

He
Review №67

Ray was very professional and friendly!

ja
Review №68

Only place anyone should buy windshields

Gr
Review №69

Price is so high? Why?

Cl
Review №70

Gteat

Information
21 Photos
70 Comments
4.6 Rating
  • Address:23083 Dequindre Rd, Hazel Park, MI 48030, United States
  • Site:https://hazelparkautoglassrepairs.com/
  • Phone:+1 248-284-0040
Categories
  • Auto glass shop
Working hours
  • Monday:8:30AM–3:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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