Gary is literally the reason I wake up every day. He is such an ally, I admire him so much. I hope that he gets a raise for all the hard work he puts in. He is there EVERY time I go to Kroger. He is always helpful and friendly and makes sure that my experience at Kroger is as hospitable as possible. Even when my credit card declines because my bank is strange, Gary understands. He has never once raised an attitude with me or my partner.
They never have open registers. Always has long lines. They seem to always be at least one cashier short. U-scan is a nightmare of people who dont know how to use it, or shouldnt be using it. It is sad when Walmart does the whole no open registers thing better. They always screw up the Buy 5, Buy 10 and digital coupon deals.
Very nice place to shop, never too crowded. Occasionally they provide tasty community fruit. Although I recommend buying a fresh one. 10/10
Gary is literally the greatest person to ever walk the face of this planet.
Went to Kroger specifically for fresh cut flowers. They have a nice variety and prices are good.Check out has barrier between cashier and buyer. Staff were masked as was I.
This location is full of people who don’t wear masks, even though there is a huge obvious sign at the entrance that says “masks are REQUIRED”. Also, the self checkout is a disorganized mess and the employees do absolutely nothing about it. You have rude people cutting lines all the time, no one knows if there are two lines or one, let alone how to follow one What a joke.
I prefer Kroger to all other grocery stores
Great employees and store has frequent sales on half of what I need. Convenient location for me too. But the store is too small for Herrin. Often stuck in aisle somewhere. Herrin Kroger needs store like Marion and Carbondale have.
I listened to a group of workers complain about another worker very loudly while at self checkout. This is very unprofessional. The issue should have been addressed in private to a manager. Not only that, but I bought a jar of almond butter that expired in 2020.
Nice place to shop, friendly people.
The day after the largest number of reported deaths from Covid 19, this store was allowing people Im without state mandated face masks, was not enforcing social distancing measures, and allowed an over abundance of people in to crowd the aisles. When I mentioned this Im passing the the manager in the blue shirt she responded with yeah, I know. Extremely dangerous and illegal.
Parking lot is hazardous. And the next time a man child care pusher decides to act like a lawyer concerning parking with disabilities were gonna have some fun with real lawyers.Think its time folks minded their own business!
Service is great friendly place to go
Went to this place with my mom and stepdad, i stayed in the car. i sat there and watched this lady (the door greeter) say my mom couldn’t come in. But then as me and my mom are sitting in the car i see her telling people they can come in as a group, but stay 6 feet apart. My mom is disabled and unable to do her shopping by herself so how are you going to tell someone they can’t come in the damn store. Oh, not to mention there is a VIRUS GOING ON and she is checking her phone for notifications. Lady with dark hair and black phone.
Great Service but I wish they had more regular Pea Chips. They had other kinds but I did buy a different one to try. They also ran out of regular Brairs ice cream. They are Very busy on Sunday. Great location.
Nice building, good deals on what i shop for. go early to beat crowds. The management and staff arent always that good but theres a few workers here that are the very best Ive seen anywhere.
I always enjoy shopping at Kroger and this visit was no exception. I always find everything I need and some things I dont need, but I get them anyway. The employees are friendly and helpful and they brighten my day every time I shop at my local Kroger.
My go to store! Groceries, fresh fruits and vegetables, and a wide variety to chose from in every department. Most staff is friendly! Great holiday shopping for meal preparation. Lots and lots of sales. Couponors dream store!
Bonnie who works there was very friendly and kind. I got a Kroger card. I cant wait to go back again. Really clean and cozy store.
Not the largest Kroger store in the area but Id rather make a couple short shopping trips than one large one so this works for me. The employees have always been extremely nice. The meat department employees in particular have gone out of their way to get me what I need for my husbands restricted diet.
Decent store. Checker fella could have been a little more cheerful but I get it.
The mega deals and digital coupons combined for awesome savings. Also always have multiple checkouts open.
The first 3 bottles of Kens lite ceasar salad dressing I picked up were expired (since Oct. 2018) this is March! The meat selection was great!!!
Great staff, remodel is coming along great, cant wait till its done.
Im surprised the staff manages to maintain an operational store. Every time we stop here the staff is always chatting with friends come to thank of it on every visit we have witnessed more talking than work by far. When we left the store yesterday there were so many abandoned carts it was surely a fire hazard.
Very good. Really liked the store. Workers very helpful
Awesome sales right now tgey are remodeling and tjey have great deals on the clearance boxes
Almost allay a good experience. Miss Scott at the fueling station. He was top notch!
Nice store. Good selection of produce
Nice, clean store with friendly employees. I think this location may have outgrown their building. The aisles are very tight, especially on busy days; makes it hard to find your items. I probably wouldnt shop here close to the big cooking holidays like Thanksgiving & Christmas. Shoppers would be running each other over & the wait to check out would be long.The layout of the parking lot is a bit odd & seems small. The traffic cannot flow smoothly & appears to be congested even when its not.
Lots of rude shoppers. They block the whole isle.isles just big enough for 1 cart. Works stocking shelves block isles also wont move until there done stocking the shelf. Waisted lots of time on others to save. Not worth it!
Great deals, clean store, friendly people. A+. Excellent shopping experience.
Great place to shop. I love getting the gas points and the fact they have free Friday deals for their loyalty cards
Friendly employees, good coupons, and they always open another line so you dont have to wait long to checkout.
I love the He rrin Kroger, the staff have always been helpful and nice. Ive not had any bad experiences shopping here.
Best place in Herrin to get groceries. But not as nice as Kroger in Marion or Carbondale.
Had everything I wanted and also a good sale going on. Also employees were very helpful.
Nice peopleWell stockedhelpfuleasy in and outPharmacyfuel
Good products, great discounts. The staff here are friendly. But if theres one thing to complain about for this Krogers, itd be that theres not much variety in a lot of departments; go to Marion or Carbondale Kroger and you’ll find A LOT more.
We shop here in town and always find what we need. Great store!
Nice atmosphere in this store. Prices can be a good amount higher than Marion Kroger.
This Krogers is small but a great stop and shop for the essentials.
My fav Kroger ..they are always helpful and well stocked.
GoodHad a problem with the digital coupons. But custom service corrected it. She wasnt very cordial. But it worked out. I like shopping at krogers in Herrin. Most of the people there are always nice and helpful
Great place to shop. Support local, support Union workers
You would think that a local business would help out local fraternities with some kind of a discount on large orders of fresh cooked foods for ordering 2 or more meals a month for functions but the store manager doesnt have the time to meet you in person its only a quick no told to a employee in the deli for a response to be relayed the manager must be to good to personally snub you why do people shop Herrin Kroger
Love Kroger so glad there open late unlike everything else in herrin.........
Love Krogers, Herrin check out people could be a little more friendly
You never let me down. Great store
Theres a very adorable guy that treats you so well
One register open, 5 people waiting. Found what looked like blood on two half gallons of milk, pointed it out to employee, she didnt say thank you, or oh my or anything, didnt even speak to me. Usually have good experience in this store, not this time.
I love shopping at our Herrin Kroger. Easy to get around, clean, and a friendly and helpful staff.
Good values on food and a wide variety of products.
Able to get my medications quickly and correctly and also any groceries I may need
Dirty
Location is smaller. But this is my most shopped store in the area for groceries. Great deals.
Good grocery store. Generally has everything I come in for
Love this little store. Always friendly staff.
The meat butcher was very helpful.. he was very friendly and went out of his way 2 help me..
The sign posted select brands of ice cream 2 for $4.00. This group of ice cream was separate from the rest. The 2 that I picked ra ng up $4.99 each. Cashier said only the Kroger brand is on sale. SHAME ON YOU KROGER! That was a sneaky trick to make more money!
Great selection, great prices. Clean store, nice staff.
Always good, the products you need at reasonable prices.
Friendly staff, always well stocked. Pharmacy staff is always helpful.
GREAT PEOPLE AND A GREAT STORE.
VERY NICE AND FRIENDLY CASHIER
Love Krogers brand & good quality affordable prices
Store just got remodeled. Looks great
Clean, easy to find general items. For a few things I couldnt find, there were employees available to help.
There was a man working self check out we had 2 kids acting up and he came and kept them occupied gave them stickers and all that and was just friendly as can be loved every minute of it
Staff is super nice
Very good herrin kroger
Great employees friendly service!
The employees are always helpful at the Herrin, Illinois location.
A quick trip::: very nice
Always great products, prices and service.
Love my Kroger and also love making people smile
They are well stocked and they have what I need.
Quick and easy for what I needed and left no hassle
Great place-good service.
The savings are ok at best. Most of the deli workers are rude
Kroger is my go to grocery store. I love it!
Great atmosphere, even greater selection.
They have alot of good sales
Smaller Kroger, no Starbucks, but still reasonable prices and usually quick in quick out grocery trips.
I love shopping at Kroger in herrin ILLINOIS
Nice people here. Stay away from the one in Carbondale.
Love shopping here. Friendly staff
Awesome prices and Patrick Farmer was very helpful
Great place to shop and the prices are very low
Fast check out. Friendly workers.
Great store, well-kept, and friendly employees.
Great people. Always shop there.
Happy hour!! 2 to 4 pm ... Route 44s
A nice, but average Kroger store.
Great prices great courteous employees
Kroger is always the best regardless of location.
Good prices, fresh fruit and veggies, unfriendlly
Great quick service as usual!
I love shopping at Kroger,,i always use the app,, it is so helpful