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Baskin-Robbins
16922 Main St Suite H, Hesperia, CA 92345, United States
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Baskin-Robbins
Comments
Jo
Review №1

The staff here is polite and friendly. Service was a bit slow. I had a warm brownie sundae and my partner had 2 scoops of ice cream in a waffle cone. The ‘icing on the cake’ ice cream was DELICIOUS.Currently no indoor seating available and they have a patio outside with tables but there are no chairs for you to sit. Also they have a restroom but it’s closed.

Al
Review №2

Came for the special of 1.50 on each of the 31 and wasn’t disappointed. For, my first trying had a great time, good staff, great ice cream, decent menu, decent prices, and they even make birthday cakes. The store is clean and easy and good bathrooms. Just a great environment. Definitely would recommend and will be coming back.

St
Review №3

Ive always enjoyed their Ice cream but recently had a milkshake there that was also delicious. I really need to try more of what they have to offer, everything Ive had has been fantastic

Pe
Review №4

Delicious as usual and the staff was courteous and on the ball, while we were there they had so many customers coming in one after the other. Really appreciate the manager, shes good and has her staff the same way 🙂 🍦🍨

Le
Review №5

Absolutely Filthy dirty. Every single surface in this building is without a doubt disgusting!! Would not recommend this location ever!! In addition the staff are rude.

Br
Review №6

Their phone skills need some work. The lady I talked to on the phone sounded irritated and wasnt very helpful. I understand this job might get overwhelming but dont take it out on me.

un
Review №7

Ok go in with your mask on and get a scoop of ice cream it will brighten your day and make you smile...treat yourself when you have a sore day...yes it worked for me today. Friendly service with a huge chunk scoop.

Al
Review №8

The young girls who worked there in the evening time were very rude and acted like we were inconveniencing them with our order.Poor customer service

Ra
Review №9

Unfortunately the young girls working the evening shift were not welcoming, not friendly,no customer service.

Ma
Review №10

Great for setting up an ice cream party this Summer.

Va
Review №11

Awesome service at the Hesperia Location on main street! Love their hot fudge sundies.

Ro
Review №12

Store was clean and staff helpful.

An
Review №13

Excellent service

La
Review №14

The customer service service was good The employees were friendly the place was clean

Mi
Review №15

Enjoyed this location very much. My family and I had a very good time and the staff was extremely friendly. I have gone here many times since it has opened recently and have never had a problem

An
Review №16

Non Dairy Raspberry ice was good but sweet 1 scoop is good enough 😁

Ad
Review №17

The atmosphere is great. Customer service is awsome. WHAT can I say its ICE CREAM so goooooood. The flavors you have so much to choose from and every month they have a flavor of the month. You have to try Icing on the cake sooo good.

pa
Review №18

Ice cream is great awesome staff everyone great thank you keep up the great work

Vi
Review №19

I ordered a cake online and was very disappointed with the design that was done on the cake. I ordered the frame cake which has swirls on it but it looked terrible. My husband picked up the cake from the store and did not mention the terrible design to the workers at the store; if i had picked it up I would have mentioned it. The store in victorville off of amargosa makes the frame cakes look picture perfect (I ordered from them previously) and I would recommend that store instead of the main street location.

Ju
Review №20

They hand pack quarts which my husband loves and always honor coupons from their app. The place is clean but sometimes there is trash outside from homeless people.

Me
Review №21

A little mad because I went there tonight at 8:30 to get my birthday scoop and the doors were locked. I even checked online before heading over for the store hours and it said the close at 9. So I figured I was set to get my scoop... Nope! Closed before 9, no store hours posted on the door, nothing! Psst.... I think I should get an extra free scoop for all this bogus bs!

Li
Review №22

Had really good flavors. Too many to choose from. 😋

Da
Review №23

I go often to this place. If Alyssa isnt working, its a pleasant time. If she is there expect rude service, and eye rolling the whole time.Decided to drop to 1 star from 3 because Alyssa is just really an incredibly rude person

Ri
Review №24

Expensive but they have so many flavors that you cant imagine. And the ice cream quality is top.

Da
Review №25

The 31 they give cheap scoops. That great and have great tasting ice cream too.

cr
Review №26

Very clean store. Its sunday and the two young girls working were very friendly and helpful.

Ro
Review №27

I love the ice cream. They also have cakes and ice coffee drinks

Re
Review №28

Good day to go on the 31st prices good

SL
Review №29

There Blast are so good.

Ju
Review №30

Not worth visiting. They close half hour or more before closing time and customer service is the worse here. Want a bad experience visit this BR.

so
Review №31

Reasonable size scoops, not as expensive as some

Ma
Review №32

Not too expensive given the current state of the economy, excelent ice cream however, and the two girls in the store were very nice. **Free samples too**

Is
Review №33

Nice and faster.

nu
Review №34

Good shakes and ice cream

BR
Review №35

Had a mocha cappuccino blast, YUM!!!! Way better than starbucks!

Ve
Review №36

The Baskin Robbins on Amargos Rd is much better. This place does not care about customer service. The Oreo crumbs arent even crushed all the way. The toppings werent spread out throughout the entire banana split. The chocolate syrup was just a lump on one scoop of ice cream. Here they charge the chocolate syrup as a topping where as the Baskin Robbins on Amargos does not. I wanted to bring my daughter here to enjoy the delight of a Baskin Robbins atmosphere with uplifting good customer service but I guess now in days that doesnt seem to be priority in most businesses anymore. Perhaps it was just the staff at this particular time of day. I dont know, I hope my experience is better next time. The only good news is my daughter liked it. I also forgot to mention that every single table was dirty with left over ice cream and chocolate syrup. Literally every table.

Al
Review №37

My friend has a Horrible experience there. The manager is Unbelievablely rude; made me wonder how she is still employed with her unprofessionalism. Made me want to never go to a Baskin-Robbins again.

sa
Review №38

Great tasting ice cream

Sa
Review №39

This place i amazing for its delicious desert

Co
Review №40

Love their ice cream

Sm
Review №41

Not the brightest group of employees. I had to go to a nearby store to get change, that they had in the drawer. By the time I came back with the small bills, my ice cream was melted And they wouldnt make me a fresh serving.. They totally ruined my experience.

Ch
Review №42

We love it here.

pa
Review №43

Good ice cream

Ma
Review №44

Kind employees

Ra
Review №45

Good service

Jo
Review №46

Best in the desert

El
Review №47

Friendly and efficient

Le
Review №48

This store is closed

Le
Review №49

Very rich and good variety

Ca
Review №50

😍😚

Ya
Review №51

Good place for more desserts when the weather is very hot

Je
Review №52

Good

Yo
Review №53

👍

Information
27 Photos
53 Comments
4.4 Rating
  • Address:16922 Main St Suite H, Hesperia, CA 92345, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 760-949-0342
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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