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Express Vision Care
1550 W 84th St STE 15, Hialeah, FL 33014, United States
Appearance
Express Vision Care
Comments
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Review β„–1

I love my new glasses, they fit me very wellπŸ‘ They have a huge variety of frames for every single budget, and all of the girls are very nice. They said that my glasses were going to be ready in two weeks, but they actually arrived in 8 days. Great job Express Vision! And thank you very much ☺️

co
Review β„–2

Great service, beautiful glasses, great price and the best quality in the lenses 😍

La
Review β„–3

My boyfriend and I are so pleased with express we have been coming for 3 years and never had a complain. the doctor and the two owners have been like family to us. will recommend for all your vision needs.

Bo
Review β„–4

I have been coming to Express Vision Care for a long time and all I can say is I’m never disappointed. Their customer service is always on point and their products as well. Highly recommend if you’re looking for a new vision place.

My
Review β„–5

My experience was disastrous. After the eye exam, they wanted to charge me $ 70.00 above the cost that my insurance covered ($ 400.00) for bifocal glasses. The fact is that they explained to me that the frame glasses that I had chosen, which was the one that fit me comfortably, was not covered by my medical insurance. I called my insurance, and they informed me that the insurance did not put certain frame glasses, but a fund of $ 400.00 for the glasses. When I asked how much bifocals cost, they said they didnt know. In short, each person who attended me did not have an explanation for my case. The representative of the optician had no explanation for my situation. She simply told me if I wanted the $ 70.00 back. Logically I left the Location, very upset by the lack of transparency of this optical . The frame glasses that they supposedly have in a box for each insurance, do not have the price set, in short, nothing is clear.

DA
Review β„–6

I have been visiting this office for the last 5 years and I can truly recommend it. The staff and the doctors are awesome!! Truly helpful and patient when helping in choosing the frame and the type of lenses.Thank you guys so much, Love my new glasses

As
Review β„–7

Amazing customer service and honest, the doctor and staff know what their doing and are good at what they do. I Highly recommend this place.

Je
Review β„–8

Unclear Communication... Provided me with Lenses that barely lasted 3 months. Went to another provider.

Ma
Review β„–9

Best customer service EVER! Thank you guys for being so nice to me☺️

Al
Review β„–10

Very Bad place, do not go there.They dont know what they are doing.I went there to get better but unfortunetly got worse as they have done something wrong.DO NOT GO THERE.

An
Review β„–11

Great service and great prices ! The doctor is extremely professional as well as the office staff! Even during this pandemic they are extremely patient, and careful. Very clean office!

Da
Review β„–12

Waiting for an appointment for more then a month. When I get to my appointment they couldnt attend me and my children becuase the insurance system was down and they did not call us ahead of time to let us know that the system was down . We had to go out of our way to get there. As well they had terrible customer service from one of the workers.

J.
Review β„–13

Been a customer here for a few years and am sad to report this. Drove from far to pick up my daughters glasses. Being aware they closed at 6. I calledThe center to let them know i would be there by 6 just got a pick up. Because do to my job hours and being a single mom i honestly had barely time to be there sooner. That being said I get there at 6 and the girl is gone. People next door told me she left about 4 min ago. So again drove from far to be there and I couldnt even just pick up. Ive recommended many friend but not again.

Jo
Review β„–14

Express Vision Care is an optical that treats everyone like family. The staff gets along with everyone and treats everyone with the greatest respect since they walk in the door. The doctor is also great with the patients and explains every process of her exam to you so that you know everything that she is going to do. Once you finish the exam the team of ladies in the front is ready to assist you in choosing your glasses from a wide selection of frames. I left with a smile on my face knowing that I was treated great. I will definitely be recommending everyone I know to this office.

Y
Review β„–15

Express vision care is truly one of a kind. Dr. Pomella and the optical staff are both awesome. This was my first time in this office and I was really impressed, they are all extremely knowledgeable and patient. From the moment I walked through the door It felt very welcoming, the exam performed at this facility was spectacular, the doctor gave me a detailed explanation of all the findings. After the exam was completed the girls in the front help me choose the perfect pair of eyeglasses. Could be more satisfied, will recommend this facility to all my friends and family. Thank you so muchπŸ‘πŸ‘πŸ‘

Ev
Review β„–16

I took my mother to get a vision exam at Express Vision Care and it is by far one of the greatest opticals I have ever taken her to. All the employees including the doctor are bilingual which is a major plus to any office. They assisted my mother with great care like if she was a part of their own family. Even with me stepping out of the optical for a moment to take care of something while she had her exam done, my mother told me they continued to treat her with great care. They also helped her find the nicest pair of eyeglasses to fit her style but that also didn’t make her appear old. I will definitely be bringing her back to this office year after year to get her eyes checked and to choose her glasses. I also scheduled an appointment for myself because I loved everything about Express Vision Care.

Li
Review β„–17

I came across this optical after a friend recommended the optician and the doctor at this facility and I really had to take time to write this review and tell others my experience in this office. I would give this office 10 stars if it was possible, Excellent eye exam,honestly the best I have had. The whole staff and specially the optician are very knowledgeable on the different types of lenses available. They assisted me in choosing my frames and recommended the best lens options for my life style, left completely satisfied with my purchase and best of all the price was cheaper compared to my previous eye doctor. Thank you Express Vision see you guys next year for my annual eye examπŸ˜€

Ad
Review β„–18

This is the best optical ever! Family friendly. Very convenient location. Workers are very kind and willing to help. Doctor is also very kind, she does her best to make you feel comfortable. Price is affordable too. Will be coming back definitely! :)

Is
Review β„–19

Ive been coming to this optical for a couple of years now and I can say its the best service Ive ever gotten. They treat you like family. The staff is very attentive and makes sure you leave their office happy with everything you had done. I would definitely recommend this office to everyone. Best optical ever!

Gi
Review β„–20

Exceptional service from the moment you walk in till you have your glasses/contacts in hand. (Best part is that its super efficient!)The doctors and staff are great; they have many years of experience and will do just about anything to make sure you are left with no doubts.Getting glasses is a breeze here. They have a great selection of frames and if they just so happen to be missing the one you were looking for, theyll order it for you no problem. This is a place where everyone is treated like family and youre always welcome. No time is wasted and youll be pleased with the results every time! I wouldnt go anywhere else.

Si
Review β„–21

The real question is why cant other opticals be like this. At Express vision care I received the best service I have had in an optical and not only that but they provide affordable prices. Their staff is awesome, they make sure you leave the office knowing you made the right choice choosing the eyeglasses that fits your face structure and your lifestyle. I recommended this optical to my friends and family and so should you! Go and see why they stand out from the rest! Thank you for the great experience.

Do
Review β„–22

What a great staff! Recommend by 3 of my coworkers, after a not so great experience somewhere else! From the moment you walk in your acknowledged, taken care of, welcome all your questions. The business hours are accommodating, and when I asked the wonderful!! Optometrist how late theyre open, she said until I see the last paient. I never felt rushed, the Dr made create recommendations on my bifocals, and the staff helped me pick out of their great selection. Truly a great place!

ca
Review β„–23

This optical is truly the best!! I have been seeing doctor Pomella for many years and I have never left unhappy. The staff is super friendly, helpful and knowledgeable. The variety of frames they have is enormous and prices are very competitive. Go and see it for yourself you wont be disappointed. Thank you Express Vision Care see you guys next year for my annual exam.

Fr
Review β„–24

From the service on the phone when making an appointment and being greeted once I walked into the office made me feel very welcomed. The staff and Doctor Keri Pomella are very helpful and answered all the questions I had to ask with detail leaving me with no worries or concerns. When it came to choosing my glasses the team of ladies that work in the front were all willing to help. They had a wide selection of frames to choose from and made sure I went home with a frame that fit me perfectly to the style of my face. I will definitely recommend Express Vision Care to all my family and friends when they need to get their eyes checked.

Mo
Review β„–25

If you are looking to get your vision checked, look no further! They are very professional at what they do and are super sweet! They comprehend your needs and suggest exactly what you are looking for! I got my contacts from here and been very happy ever since! Definitely recommend this place!!

Ya
Review β„–26

Excellent location, with great patient care and service. Experienced professionals who treat you like family. Had a really great experience when taking my mother for her yearly eye exam. They have an outstanding selection of eye-glasses and Dr. Pomella is outstanding. I recommend Express Vision Care.

Ba
Review β„–27

Without a doubt Express vision care has to be the best all around optical in Hialeah. The team performs at their very best with every single customer, they treat everyone like family and not only that but rest assured you will leave happy and comfortable knowing you made the right choice. The doctor is extremely professional and super nice. Make the right choice and see it for yourself. Thank you express vision care.

Es
Review β„–28

Just purchased my mother’s Christmas present here. They not only attended her promptly but they also made her feel a priority . She is in love with her new red glasses! Thank you for everything truly recommend them!

Ma
Review β„–29

Love this place. I can definitely say it is very pleasant, family oriented and very helpful. I was able to find everything for the entire family. They have a fast turnaround and were able to answer all my questions. You guys are the best

Ma
Review β„–30

I have been a long time customer of the doctor and staff of Express Vision Care and have never had a single complaint. They always offer great customer service and reasonable prices. They have gained my trust and I will continue to get my glasses and contacts from them.

Jo
Review β„–31

Excellence, Integrity and knowledge. After lots of research for the right Vision Care Company for my employees and family I can say that I found what I was looking for. This company and staff will provide with all your needs. From the moment you step in the door to the time you step out, they will give all their attention to satisfy your needs and guide you to the best option that fits you.

Ya
Review β„–32

Took my 6 year old son for his first eye exam today and the doctor was excellent! She worked well with him and explained everything she was going to do. The staff was helpful in helping me understand what my insurance covers best so I could get things at the best price possible. I have already recommended them to some family members.

Si
Review β„–33

I was very happy with the service offered in this office, I recently started wearing contacts for the first time. I was given a pair of trial lens by the doctor, one of the ladies gave me class on how to put on and take off my contacts. She sat there patiently making sure I was taking them off and putting them on correctly, and gave me helpful little tips on how to make it easier for myself to do so. I was very happy with their service and I will be looking forward to coming back to them year after year for my annual exam.

Li
Review β„–34

Great family owned place. Staff is very nice and friendly. Fast service, no wait time with appointment. Great prices and location! Will be back every time.

Je
Review β„–35

A very professional and great working office! All jobs are done with great quality and no problems. Would recommend this optical to everyone! Any problems or issues they will take care of you and help you.Dr. Pomella is also wonderful, explains everything with great detail and helps to ensure that you get the best quality in your eye exam.

al
Review β„–36

The service was exceptional, they help you find everything you are looking for and give you the best advice when looking for glasses. Would definitely recommend the office to all my friends and families. The doctor was also great and explained everything with great detail.

An
Review β„–37

Have been with glasses and contacts for over 10 years and this was by far the best doctor I have had an exam with. The staff and everyone is very friendly and helpful. Deliveries get there super fast and have great brand name glasses frames.

Re
Review β„–38

If I could give no stars I would this place is by far the worst I have been to they try real hard to rip you off there obviously double dipping they bill your insurance and you for the same services. which is illegal so save your money and time look else where never again

Da
Review β„–39

Best service I have ever gotten! I started coming here because my sister recommended it and so far its the best optical I have ever been to. The doctor and staff are super friendly and take their time to help you. 100% will be coming back!

Ar
Review β„–40

Took my kids to Express Vision Care to get their eye exams and their glasses done. Wonderful service and staff, who are bilingual and extremely helpful. The office is clean and organized, and the doctor is wonderful. Definitely will come back in the future.

Iv
Review β„–41

Great customer service, awesome doctor and great prices!!! I recommend this optical to everyone. My husband has been coming here for years and wouldnt change it for the world.

Ol
Review β„–42

Express vision care is the BEST around. Staff is caring, which is important to me. They have a variety of glasses to choose from and theyre super helpful through any process youre going through at express vision care.

Me
Review β„–43

Staff and service was great. Very helpful.The optometrist was very nice and explained all the procures to my daughter who was getting the exam.

Me
Review β„–44

Very clean environment, very nice, friendly and full of joy people. I recommend this place for anyone thats looking for an optical care. I recently took my Prada sunglasses to prescribe them, and I was excited to finally get them and they did an awesome job! I loved it!

Ha
Review β„–45

The experience at the Express vision care was great! The employess were very kind and helpful. Theyve helped me reassure my eye issue and i got to purchase some really nice glasses.

ga
Review β„–46

Great service!! Amazing eye doctor with extensive experience. A good environment to feel welcome in.

Di
Review β„–47

I have been a patient here for a very long time. Im very happy with how they treat me here and I always feel very welcomed. The people here at very nice and they greet me right when I walk in.

Ya
Review β„–48

First! They are so welcoming! The whole staff is very friendly and helpful! The optometrist they have on staff is very knowledgeable and great with children! Very happy with them :)

Ah
Review β„–49

Very friendly, helpful, and patient staff. Fast paced. Modern technology. Received my new pair of glasses in less than 2 weeks. I personally recommend this facility!

Ha
Review β„–50

If I can give 00000 stars I would worst optical ever save your money and time go else whereHorrible customer serviceOwners appearance is very low classTreat their patientswith very little mannersExtremely Unprofessional

Em
Review β„–51

It have been going to this optical since they opened in 2012. I must say that their services and products are excellent. Dr. Pomella is super knowledgeable and sweet and the staff at this optical is also very caring. Look no further this is really a one of a kind office, my whole family goes here, and I recommend it to everyone I can. Dr. Pomella sees patients of any age. Thank you so much Express Vision Care I love my new glasses.

Jo
Review β„–52

Express vision care is a fantastic place. I had a great experience the day of my appointment. They have the perfect team and always are willing to help you find the right glasses or contacts which ever you need. Not only do they have a good team selling glasses and contacts but they have a great doctor isnside the exam room. Dr pomela is a great doctor which spends the sufficient amount of time with every customer and explains everything to you with as much detail as possible to help you understand

Or
Review β„–53

Best experience ever, great and quick service. The people are very nice and understand. I seriously recommend it to everyone that needs their eyes checked out.

Je
Review β„–54

Last year I started coming here and I have taken my entire family afterwards. The treatment is awesome and their selection and prices are great. I greatly recommend them.

Pa
Review β„–55

I have been a patient here for a very long time. They have great customer seevice and i can not complain. I would recommend here for everyone. I thank you guys

Ch
Review β„–56

I have had many bad experiences with opticals but ever since I found express vision care I would never find a reason or an excuse to leave them. They are the definition of perfect. Unlike many other places the team isnt just there for the money they actually enjoy taking their time with every single patient and give them that one on one service that isnt provided in many places. Thank you Express Vision, love my new glasses.

Bl
Review β„–57

Lots of patience for my son and I Loll~~ $35-40 extra are to be paid mandatory with MEDICAID for kids 18 and under though FYI. ...and $30-60 extra for frame uncharge for anything decent lolBut ladies especially doctor was very very nice :)

Ta
Review β„–58

The best place to go to!!!! That old saying is true:: Behind every bad there is always something good to come. I found this hidden gem after having the WORSE experience ever with another office.Starting with the phone call I made to book an appointment the ladies there are courteous and professional. Once we arrived- they actually greet and acknowledge you. Sadly, this something that you dont find everywhere these days. All of their employees are attentive and helpful. You dont feel rushed. The Dr. Pomella is so patient and explains everything thoroughly. They have a wide variety of eye glasses and their prices are fair. I would hands down recommend this place to anyone and everyone. INCLUDING for children. I took my 4 year old for his exam, and although I am not thrilled that my son needs glasses 100% of the time- everyone in this place made my experience that much better. I have to personally say THANK YOU for your daily hard work and compassion for what you do. It certainly made a difference for me and I very much appreciate it! But dont take my word for it- make your appt today and see for yourself!!!

LI
Review β„–59

This place is amazing! Been coming since I was a little girl and they always take good care of me and my husband now :) the people that work here are so sweet and always manage to help me and my family thank you express vision care !!!!!!

El
Review β„–60

I just finish my taxes with this young man the service was excellent can’t ask for more I would highly recommend him to anyone the company is excellent thank you all and God bless youπŸ˜ŠπŸ˜ŠπŸ˜ŠπŸ˜ŠπŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Da
Review β„–61

Great place. love the doctor, very nice glasses and many varieties. Great vision care place, anyone should go there. :)

Ra
Review β„–62

I was very well attended. I got contacts for the first time and they taught me how to put them on very easily. I come here every time!

Od
Review β„–63

The Express Vision Care is a nice place to come to get your glasses and your eyes check. The overall time of the place handling your appointment was very good . I recommend this place to anyone

jo
Review β„–64

Besides from great quality products at affordable prices, Express Vision also offers great customer device. Ive being a client for many years now and Ive always being treated with respect, sympathy, professionalism and great enthusiasm.

Ba
Review β„–65

The service given was of excellent quality. My daughter was quickly tended to. The staff was extremely helpful when it came to chosing her pair of glasses. She was able to leave in a postive mood. I highly recommend.

La
Review β„–66

It wad good the costumer service is really good and nice. I love how they help me alot. πŸ˜‚

Na
Review β„–67

Ive been their client for 3 years; they have a high quality service, excellent doctors, and wonderful people working there. I love this guys :)

Ad
Review β„–68

Express Vision Care in Hialeah-Miami Lakes is the best place to fit and check your vision, their staff is extremely profesional from the front desk CSR to the Optometrist the experience was top notch. I walked in with my children, expecting the worst but left with the best feeling I have ever had visiting a doctors office. I will definitely recommend to all my friends and family.

Jo
Review β„–69

The doctor was super professional and great with my child. I highly recommend her to anyone.

As
Review β„–70

Best at checking out at what wrong with my eyes. Good attitude and good at helping pick out the glasses that fits best for me.

Ye
Review β„–71

Great service!!! Friendly, helpful, and patient staff! My daughter loves the selections! :)

Gl
Review β„–72

Awesome experience always!!! Staff and Dr. Pomella are very professional and carefulness. Wouldnt go anywhere else. Thanks to all of them.

Do
Review β„–73

Great service and hospitality. Lots of great choices to choose from. Highly reccomend it.

Lo
Review β„–74

Fast and excellent service, nice and spacious facility, with a huge display of glasses, and lots of variety for all taste including all brands, their staff is well trained to provide the best service as well, I personally recommend Express Vision.

Ga
Review β„–75

Ive been to a lot of optical and vision care but this is the one place where they remember you and treat you like family! Every time I go its not transactional but totally transformational.

La
Review β„–76

This is the best place in Miami to get your eyes checked.Great patient care and service! Highly recommended

Yi
Review β„–77

Excelent service! Very professional, fast, nice ambience! I highly recommend it to anyone!

Ad
Review β„–78

Awesome staff!!! Great customer service!!! Will definitely come back again. Thank you guys!

Re
Review β„–79

Amazing experience, the staff in very friendly and professional, beautiful prescription glasses and sunglasses, I highly recommend this place for everyone.

Ju
Review β„–80

Great place to visit to get lenses, the staff is very helpful and knowledgable, always with the right attitude to helpthank you so much for all you do

Ra
Review β„–81

Great place with really good doctors; very proffecional and awesome customer service. I have been going there to get my glasses done ever since they first open I would not go anywhere else but express vision care to get my eyesight check...

ka
Review β„–82

This is a great place to shop for a pair of glasses, they are very helpfull and professionalsthank you very much for your help

Ka
Review β„–83

Very professional. Punctual. Great variety

Al
Review β„–84

Service at Express Vision is always exceptional, they treat their patients right and have very competitive prices. They are my only choice for eyeglasses and contacts.

Da
Review β„–85

This is my first visit and i honestly felt very well. Everyone is very nice and everyone is very attentive

br
Review β„–86

Great optical and amazing service, been coming since I was a kid and would recommend it to everyone!

El
Review β„–87

They were cordial and patient during the glasses tryout ... and my glasses were ready the very next day!!

Na
Review β„–88

Excelent service,great prices!! I highly recomend this place

Si
Review β„–89

Great place with professional staff. Good variety of affordable frames.

Ro
Review β„–90

Dra. Keri was very pariente and super nice to my son .. they have a big. Selection of frames to choose from .. for everyones pocket :)Happy my son will b better in no time β€πŸ™πŸΌπŸ‘“πŸ€“

Is
Review β„–91

Great service! Very happy with the care, cleanliness and Dr. Very professional.

Gi
Review β„–92

Excellent customer service,the people are very helpful,and nice.They treat you great here,this place is the best.

Ja
Review β„–93

Great service, would recommend them to anyone. Very helpful

Ar
Review β„–94

Great doctor, great service ! Cant wait to receive my new ray bans !!

Mi
Review β„–95

The best service ever they are super friendly and have a huge selection of brands to choose ohhhh the best price highly recommended πŸ‘πŸ»

Ke
Review β„–96

Great costumer service, the doctor and staff are very helpful and the prices are fair.

Gr
Review β„–97

Very patient with my hyper 4 year old. Great facility.

ka
Review β„–98

Does anyone know if this is opened

Vl
Review β„–99

Great customer serviceFair pricesSpeedy delivery of glasses

Ya
Review β„–100

Very good costumer service & a very nice doctor great experience overall

Information
61 Photos
100 Comments
4.7 Rating
  • Address:1550 W 84th St STE 15, Hialeah, FL 33014, United States
  • Phone:+1 786-558-9043
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optical products manufacturer
  • Optical wholesaler
  • Optician
  • Sunglasses store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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