Medco is a great company. Excellent products and customer service. Jeff is dedicated to providing his clients with the best possible instruments period!
Unfortunately our experience with Medco was not a good one. We ordered a set of dental tools that began rusting and pitting within a week of receiving them. It took months of trying to contact Jeff to get an answer on whether we could be refunded or return the tools for a replacement, only to finally be told that he had never received our return shipment. When we provided the tracking information showing the package being delivered back to Medco, Jeff claimed the package had been stolen. He refused to refund the tools, and then said he may offer us a credit towards the PURCHASE of additional tools. Ridiculous. Very poor customer service. Will not recommend Medco to anyone.
MEDCO is a phenomenal company that stands behind its products and instruments. Jeff is always available to answer any questions I may have. I have referred many fellow surgeons to this company who shared in excellent product and customer service. MEDCO offers top notch warranties for their instruments making it easy to repair and replace when needed. These high quality instruments have allowed me to give my patients the best possible treatment. I would highly recommend them to anyone.
Jeff is an extremely passionate Dental instrument dealer. I haven’t seen anyone so genuinely concerned about his customers. Besides, Medco instruments are the best!
Great customer service. Variety of good instruments and fast shipping. Highly recommend for your dental office.
I had the pleasure of work of Within Medco for years now. Jeff is always available to answer your questions and get you the best deal possible. I have refer many colleagues and friend to this company! Thanks Jeff
I have gotten many dental surgical instruments from MEDCO! They stand behind their products and offer excellent warranties on their surgical instruments. They support continuing education programs and are an asset to dentistry.
Great company to work with.... excellent customer service.... always the latest in technology and instrumentation with PRF and facial esthetics... Jeff Jaffary is always quick and courteous and will take care of any issues should they arise!
Great service and wide selection of available instruments, plus Jeff is very helpful and knowledgeable.
Great instruments and top notch service. Jeff is great.
I have ordered multiple instruments from Medco. The quality of the instruments is top notch and customer service from Jeff is superior, he always has a good advice when selecting the right tool for the job
I ordered a two set of serrated periostome with the guy named Jeff Jaffary at ADA convention in DC on 11/6/2015. He showed me two sets: the gold one with 3 pieces and the blue one with 2 pieces. I was debating to see which set should I get. He said each set is $150. Each set has something I needed. So he suggested if I got both, he would give me $250 for both set. I agreed to his suggestion and placed order at the same date. When I received it, I only get two golds and two blues. I called back and spoke to him. He said his promotion for 5 pieces of instruments was $295. I told him I specifically talked him about these serrated periostomes and repeated what he suggested me at that time. He turned around and said if I want the third piece of the gold set, I have to pay extra $40. I felt a shock when someone lied through their teeth like that. Even the cover for the gold periostome instrument stated there should be three instruments per set. So for any dentist out there, when you place order with Medco, make sure you make them record exactly what you are getting, or record your conversation with them for the proof. They can turn around and said something completely opposite. I am very disappointed the way they do business. This is the first and the last time I do business with Medco. I will share my unpleasant experience with any dentist that I come across. So good luck with your business Medco!!!
Highly Recommended ... wonderful Instruments .