I suspected that my car had an oil leak so contacted these guys for the first time. Initially things went great in that I got an appointment very quickly for the next morning (Wednesday 7/21) with Duane. Communications via email and texts were great, Duane was early for the appointment and quickly diagnosed that a gasket and a hose needed replacing. The fix was fairly expensive so Duane said that the quote would be on their website and to think about it and book it if we decided to go ahead. That afternoon we decided to proceed with the fix and went on the website to book the appointment. Well, there were 3 quotes listed for the work. 2 For the same amount but showing different repairs and 1 substantially higher which showed some repairs the same and some different. Coolant and break fluid were listed in the quotes which seemed strange for an oil leak repair so I called them. I dealt with a nice guy who said that he would contact Duane for clarification and call me back. NADA. Called them again on Monday, 2 days later, again spoke with a nice lady who explained that break fluid was needed to fix an oil leak - DUH ! She too said that she would contact Duane for clarification and that either she or Duane would call me back to explain why there were 3 different quotes covering different fixes for the same oil leak repair. One week later I am still waiting for that telephone call so, sorry for the poor review but I feel it is deserved because you completely dropped the ball and didnt follow through as you said you would. Now Im looking for a reliable mobile mechanic to carry out this repair and maintain all of our 4 vehicles in the future. Know any??
Very honest and professional. Got me back on my four feet in no time. Great clean work. Will definitely visit again.
Came for a diagnosis on my 2009 ML 350 and they were really nice, explained everything very thoroughly, it did take a while BUT they are very busy so I’m not complaining, the service is great. Prices are affordable, they are honest people and I will definitely be back! I highly recommend this shop.
Sam I want to thank you and your employees for always doing an awesome job working onmy car no matter what needs to be done I’m always very satisfied.
Reliable, professional, friendly and fairly priced. S & S Inland Star checks all the boxes! If you’re looking for a great mechanic,, and/or want to ditch the expensive dealer service experience, your search is over. This shop is great!
Sam is very cordial and helpful. He even gave me a ride home when I couldn’t contact my ride & has waited after hours for me to pick up my car. He has always been fair and fixed all issues I’ve had with my BMW even when others couldn’t or didn’t. I would highly recommend this shop for anyone with BMW, Mercedes or any other cars they work on.
Sam and Scott provide an excellent service! They are extremely knowledgeable, honest, and meet the highest standards in work provided! I highly recommend them!!!
Very nice and very help ful they fixed my Mercedes,quick.and didnt charge me much Im so happy to finally be driving it .highly recommend them.
Sam, Scott and crew are all experts in the care and service of automobiles in which they specialize. S and S Inland Star is the place to go for dependable, skilled technicians, with trustworthy owners.
My Mercedes is over twenty years old and in great condition.You folks give me the confidence to trust my little drop-Top and enjoy rural places.Thanks Much.
He fixed my R500 and made it run like new. These guys are expert mechanics. The only guys I trust with my mercedes.
So far so good. Very fair prices car was ready same day. Seem very knowledgeable about the vehicles they serve. Will definitely return as I have twice.
Only took 1 day to figure out what a shop in redlands took 3 days to figure out on my 06 550i, and 500.00 cheaper on labor. Im impressed lol
I took a friend there to pick up their car. They specialize in Mercedes and BMW repairs. The prices seemed reasonable from the invoice I saw. Especially for a Mercedes they appear to be up front with everything because they communicated with my friend regarding what he needed done. Ive never dealt with them personally but my friend seems very happy with their service.
They fixed my cigarette lighter and didn’t charge me. How gracious and generous.
The service here was wonderful. They were truthful about servis that needed to be done, which was nothing needed to be done at that time. I was pleasantly surprised to hear that. I will definitely be back when its time for the next service.
Sam was fantastic. Upfront, honest, helpful, on time. Great service. Will definitely go back and highly recommend.
S & S Inland Star, is an amazing place. Everyone there is honest and looking out for the customers safety. I always know that whatever work they say is required, really is and the cost to fix everything is more than fair. They really care for their customers and have completely earned my trust as our mechanic.
I used S&S Inland Star for many years ... until I bought a newer car. And when the service warranty on the newer car expired, I took my newer car back to S&S. Their wor is better than that at the BMW service center-- more relevant, accurate, and much better pricing. // Richard Eastman
I thankfully and finally found a trustworthy and intelligent service center for my BMW X3 diesel. Sam was clear, honest and concise. I felt their charge was very fair. Our family will use SandS for both of our vehicles now. Thank goodness theyre nearby!
Everyone is polite, knowledgeable and professional! I am so pleased about the service we received! Thank you Sam and Scott .... we look forward to doing more business with youUrsula and Rome
I would not consider taking my cars anywhere else but to Sam and Scott. Hands down the best mechanics I’ve had. They are professional, friendly, timely, and very fair on the cost. They go out of their way to provide me the best options for the money on repairs. The thing I appreciate the most about S&S is their integrity, I’ve recently had some work done on our X5 and told them if the air filters need replacing then to go ahead and change them. Instead of making a quick buck they called to let me know they were still good until the next service. Just one of many examples, these guys are the best!
This is the best Mercedes-Benz, pops shop in the IE. Super friendly and honest. I am only bring my car here. I had my Mercedes-Benz Emerald Star, installed. The dealership wanted a lot to install. Sam did it under a hour and 75% cheaper. A+++
Very professional and honest. Did not want to do work that they felt was not warranted at the present time. Will use shop again...hopefully not anytime soon :)
I cant say enough good things about S And S Auto. We have been taking out cars to them for years. This company is the most honest, reliable, and reasonable companies Ive found. Thanks for your years of really good service.
Sam and Scott are the best! Super friendly, efficient, and always do a great job keeping my car well maintained. 5 stars!! Love them.
Sam has been working on my moms Mercedes Benz for years and now it’s mines and I’m happy that I have such a nice and down to earth mechanic. Thanks so much all the info you gave me. I really appreciate and will be definitely be back.
Sam and Scott gives excellent professional and trustworthy service. When my car is at this shop I have full confidence with this team they keep my car in tip top condition. Thank you Sam and Scott
The work was fine but I found a chip in the grille, price changed substantially from the quote... Would I go there again yes... It is not easy to find specialized shops in the area.
Face it.. Mercedes vehicles need an experienced Mercedes mechanic. At S and S Inland Star you will receive great service coupled with affordable prices. Dealer quality with the affordability of a private shop.
Thank you very much for all your hard work. My truck is running great. No more annoying warning lights on. Just in time for my road trip. Excellent work! Very pleased with the service! Would refer your shop to anyone who wants dependable, reliable and honest service! Thank you so much! Joe
This is a Professional and trustworthy mechanic. They found the problem with my car and had it fixed within the time provided. They gave me the best price in town. My car is running smoothly. I will definitely be using them again for any future services my mercedes may need in the future.
I found the best mechanics a woman can ask for. Sam was the best. He didn’t make me feel like I was pressured to have work performed that was needed for my car. He saved me thousands of dollars.Im so excited to have found them. If you are looking for Mechanics who’s trust worthy call Sam. I’ve been to shops that will give you the most outrageous prices just because you are a female but Sam and his crew was kind, informative and courteous. I was comfortable around them.I will recommend this shop to any woman who’s searching for a mechanic. Best shop ever!
I would like to take the time to express my appreciation for the professional service that you rendered on my last visit to your garage. It has always been a pleasure to do business with you and I look forward to continue using your service. Don
I am not mechanically inclined but my first time there - I felt well-taken care of with my car. Thank you so much!
I’ll never take my car anywhere else but here. The owner is awesome, very sweet fair guy and he’s honest. The best policy when doing business is honesty and trust👍🏽💯
From the very start Sam was very pleasant and gave us a ride to rent a car. They quickly found the problem and solved it they even worked on the car till 730 PM. Im very happy with the work and the price . Thanks Sam and Scott for a great experience.
Very professional and friendly guys. Straight forward and no B.S. Price is good. See you soon!
Courtesy, professional, and pleasant are attributes of this business. If you need dependable German auto care, this is the place.
Awesome and honest! 100% recommend.
Total clown show. Paid $440 to replace belt, they never put on a new belt. Wanna know how I know? Because the used belt they replaced it with came off 2 months later. Didnt change my tensioner at all. YOU ALWAYS REPLACE THE TENSIONER WHEN YOU REPLACE A BELT. TOTAL AMATEUR HOUR.
Very helpful and always professional
Great service, pricing and professionalism
Job well done as always. Honest and dependable. Best in the IE.
Excellent customer service combined with quality work at a reasonable price makes it a top choice for Mercedes service.
I would recommend S&S Inland Star Mercedes to all my family, friends and loved ones. Also to the public. Theyre friendly, and they do great work. If you need work done check them out, go see Sam at S&S
Had me low light replace was fast they were very professional and fast love it
Did my rear brakes this time. Parts were a little high thanks to MB, but labor was good and they aired up my tires and were very polite to my wife by driving her home and picking her up.Great guys and great service.
Excellent service on my BMW 325i. Have returned time and again over multiple years. Prices are fair (well under Riverside or Ontario BMW service centers) and better quality work. Try them if you have a Mercedes or BMW!!!
Quality Service for Mercedes Benz and BMWs. Sam & Scott excellent people who understands your needs and are Fair, Honest, Dependable and get knowledgeable when it comes to servicing your car. Try them you wont be disappointed.
The best service around! I needed a handful of things done to my car and all the problems were resolved in a timely manner. I was updated on the progress of my vehicle and couldnt of been happier with the results. I recommend all my friends and family to this shop.
They found the problem took care of it Did a great job Great bunch of guys. Keep up the good work.
My family has been going for years great ppl love you Sam
This is the only place I trust to fix my Mercedes. I have a 2000 s430 and Sam is and has ALWAYS BEEN AMAZING!!! Great service. Great work. Cost effective!!!
These are some very nice people, very friendly and gets the job done quickly.
Although I had to basically get farmed out to their establishment (being proprietary repair) I was quite happy with the handling of the repairs and the people involved. Thanks guys 😁
Great Service and great people.
The mechanics here are great. Informative, give you a breakdown of what services need to be done. Recommended 100%
I live in Yucaipa and only take my car to S&S. Guys are always friendly, professional and accommodating to my schedule.
Best place anywhere to bring your BMW! Great service and they get the job done right.
Do not go here!! I took in a recently purchased 1997 S320 Mercedes and ask them if it was okay to drive to Phoenix and to please change the oil. Not only did they put in the wrong oil which they later said they put in the right oil it needed an oil sensor and when I car got back to Phoenix and broke down the next day thank God it didnt happen when I was driving from California to Phoenix I have to replace the oil again with an oil sensor and was told it was the wrong oil. It needed $1,200 worth of work and I would not have purchased the car had I known that it was in such bad shape but they said it was fine haha. It was by the grace of God that I made it home safely.
The best customer service and pricing around. Scott and Sam are true professionals and are honest people.
Had to bring my car to the shop for a bad ignition on my c class. I couldnt be happier with choosing S&S. They were in constant communication with me throughout the entire process and at the end of the day my car is fixed and I didnt have to pay the dealership price.
I’m really glad I found this place for my Mercedes servicing. The work is done efficiently and well. They use genuine MB parts, and they make time for me when it works for me.
Great guys and great place to get your car taken care of. I will be back.
I’ve been a friend and customer for over twelve years.They do top notch work at a reasonable price!
They were so helpful and kept me updated on everything I needed for my car. My car runs so beautifully thanks to them!
Great place to get mechanical service done to your Mercedes or BMW
Great job! They know their stuff and I will go back for all my car problems.
Best price and they did an excellent job on my car!!!
Came to the office staff were friendly I had a problem with slow hard start, they resolved it, did oil filter change shocks changed efficient service reasonable prize! After service they called to follow up😊
Took my older BMW in for inspection and to have all vacuum/exhaust leaks remedied. Almost a month and over $600 dollars later, they have completed the work. I had two other shops look at the work that was done and it left the mechanics scratching their heads at the cost.. several vacuum leaks and one exhaust leak could still be located. I had all other vacuum leaks and exhaust leaks fixed for just over $200 at a different shop. From my experience alone, I would not recommend.
They Fix my Benz, no problem. You dont have to take the car there every time as other fake mechanics.
Generous prices and very experienced!
First rate service and personable, professional owners. None better!
Trustworthy, honest, competent and fair. What else could you ask for?
Good people, good mechanics, really friendly
Excellent service as always.
Excellent customer service and top notch staff.
Great knowable people reasonable price.
Awesome service! Will be back!
Fast and reliable service.
Great fast service
Sofar stupendous
Owners are awesome, personable
Excellent