Hidden Jem, absolutely the best customer service that I have came across in a long time . And the furniture is beautiful. I truly wish I could go higher then a FIVE star review. Not only was CS amazing she was so very Honest with me . She explained the furniture, the financing. After spending at least an hour with me explaining everything. I did tell her I would be back and that I was sorry if she missed another sale that could have raised her commission ! She turned and said it’s no problem I love helping and BTW I don’t make commission. ( wait what ? ) she helped me because she wanted to ? Who does this in our day and age . Thank you Quality Furniture mattress and Mary Winkles . You truly have a beautiful soul .

Absolutely brilliant service from Quality Furniture . Family owned business, so your experience working with them is very pleasant. From ordering to delivery it was so easy and we are delighted with the quality of all the furniture. Great aftersales also with the staff who were very professional and pleasant especially Mary she could not do enough to help us. Not to mention entertaining in a very professional way .I would recommend them to anyone looking for furniture .Call or visit I promise this will be your last stop !

Mrs Mary is a very beautiful, helpful generous soul, the staff is very friend and nice, my 2 children and I relocated here from STL and I came into the store and they provided us with exceptional customer service, I was able to get my two children’s bed and mattress at a very reasonable rate, their beds were setup and delivered by the delivery men, very respectful and nice, they took out the trash with them, we feel very welcomed to the area and I will continue to shop with them 1st, they made us feel like family at home… Keep up the exceptional service Quality Furniture, the best in town !!! 💙💛🧡

Stopped in today to browse bedroom sets and was very happy to see that they had just what I was looking for. Mary was a big help and very friendly. She explained everything in full detail. I cant wait to get my bedroom suite. I highly recommend this furniture store to everyone looking for any furniture needs they may have..and ask for Mary!

We just arrived in town and went to several different places. With this one first . Our first visit wasn’t so great the lady didn’t seem like she wanted to help us at all, After speaking with a neighbor we decided to revisit the store . Best decision we made . Excellent customer service. I worked with Mary, she was so polite and friendly not to mention funny . Far above our expectations, She didn’t push anything on us, she took her time, she listen and actually helped us come up with a couple of great ideas . She came up with something for the children’s room and also added different furniture pierces to complete another room . She put so much effort into helping us, seemed effortless on her part . Thanks for not pushing us off or not wanting the aggravation. Definitely knows her business. Will continue to use this company. The Jones family thanks you .

The customer service during my experience was both personal and professional. I went in looking specifically for one item to purchase that day, but because of their vast selection ended up purchasing something else I desired as well. I was astounded the items were available immediately and I had the option of delivery and setup within 24 hours. Great experience in store and with the men who delivered the furniture. I will definitely be returning here for future items I need for my home.

I just want to say how very pleased with the quality of the service and how great the employees treated me . Very highly recommend this place . Great Job John & Mary 5 stars

Super friendly employees, and excellent customer service. When my mattress wasn’t quite what I needed, they were more than happy to exchange it and ensured I got the product I wanted! Highly recommend Quality Furniture!

The staff is amazing, I was able to do everything from home. I wanted a bed just the right bed, Ms. Mary worked to find that perfect bed. It was a wonderful experience, I recommend this store 100%, quality furniture and mattress continue to provide excellent service.

Great customer service and very helpful throughout the whole process! Mary didn’t stop until I was 100% satisfied, and got exactly what I needed! I will definitely be returning!

Absolutely dislike how everything is sold in sets at premium prices but that is how they conduct business. Issue was the sales staff was laying on one of the beds on their phone and when my daughter asked for help, she let out a sigh and then played it off like she was joking. Thanks for making the visit seem like we were troubling you.

Big shout out to Emily in mattresses! When we found what we wanted she made arrangements to get it delivered that day after hours! Great prices and staff..

Very affordable & good furniture. It was awesome doing business with them. All the staffs were super helpful especially Emily who went to the extent to make sure I get the right furniture that I needed. Thanks guys, yall rock!

Delivery was on time as scheduled.Delivery guys didvan excellent job.No problems or issues with furniture at this time.

Very impressed with the timey delivery

This place is the best I will be returning 😊

I want shop no where else for furniture needs, a wide variety and beautiful selection and friendly helpful services, Thankyou again to the associate that helped . GO TO QUALITY FURNITURE YOU WILL NOT BE DISAPPOINTED

I purchased a twin bed and the pricing was reasonable. The lady who assisted me was nice, knowledgeable, and helpful. One of the fastest purchases of furniture I’ve made. Highly recommend due to customer service.

Very friendly, cheerful people. Customer service friendly and the prices are what your taste in budget allows. Some furniture range in a cheaper pricing and some cost more and better quality. I didn’t mind having the comparison all in one place. I was searching for mattresses the first set she showed me was dirt cheap for a king size, then she showed me the middle market and a higher bracket. That’s why I say the prices are set on what your budget is. They are in business to make money like any other business and I love being able to shop locally. And can you believe, if they are able to put your purchase on the truck they deliver the same day. I got my mattresses the same day! Added plus

I ordered a few items an entire month ago! Got my first 2 items 2 weeks after order was placed. Now I’ve been waiting on my sectional and it’s still not here. Date they gave me they said it’s still not even shipped. Like how?! I could’ve gone to another department store and gotten another couch. Really disappointed. We just moved here and this hasn’t been the best experienceUpdate: after 2 Months.They were able to loan us furniture as our couch was already on its was. They did everything possible to make us happy. Thank you to Steve for helping me out since we were sitting on stools for awhile.Now that we have our couch we love it!The delivery guys were amazing and friendlyThank you again.

Customer service was great until we did not receive a return call for an issue with our mattress.

Very courteous and patient people. I was very surprised and I will definitely go back because they do not buy junk! Great place!

I needed to replace my outdoor stove on my screened in porch... They had the best selection at the VERY BEST PRICE...Friendly service and assistance with loading..They made it very easy. I’ll definitely do business with them again. Shop where THE LOCALS SHOP..

I like the furnitures they have there.

The service is always amazing! Their family is always thanked for our business and we are always well taken care of. Their furniture is great quality and we will continue to purchase from this family owned business.

Not my first time getting furniture from them. They are very friendly and easy to talk to. They helped me and answered every question without any problems. I have my eyes on a few more pieces lol. Awesome pieces of furniture and ready for more.

I love this store...I have been going there to buy my furniture since 2012....to me they have the best prices and they always my 1st stop....normally I shop around first when looking for something in particular and I always end up going back to them in the end....thanks for my washing machine yesterday.....the customer service there has always been pleasant (never seen them be rude)....the delivery guys that came yesterday and hooked up my washer was friendly and funny....Ill be back again Im sure

Very experienced sales people. Their showroom is full of name brand furniture, mattresses, and appliances. If your particular item you are looking for, is not on the floor, they can special order for you and have it to you asap.Thanks guys a do appreciate everything!

Very nice company I have bought from them before can’t complain, it’s a very nice lady there name Emily who was kind and answered all my questions .

Actually better than I thought! Service was great and the lady who worked with me did her best to meet my needs. They didn’t push no in house credit program, it was straight business.

I love my new furniture!! I will be back. I received excellent service when in the store!!

I am so blessed to have found this wonderful store! It has almost everything we needed for our new on post housing, such as furniture, washer/dryer, dining table set, kids bed, and so on. They have the best price and most of all, their love and care for customers is beyond words.. This is an awesome store with awesome and loving workers and owners that would make you feel welcome and as family as soon as you enter the store. We will be doing more shopping again whenever we needed something for our house!!

It was the 1st time we had gone there, the person who greeted us was very polite, n helped us, we ask her what we needed n she was very helpful n knew exactly what I was looking 4. Want 2 say thanks 4 all ur help.

I was able to sell a piece from my home for a great price. They were very professional, On time for the pick up and Ill definitely do business with them again! ❤

This place is so Awesome, from the people at the store to the delivery guys!! On time and great service!!

Staffs were super nice, price is reasonable and I like it. I would definitely go back again.

I purchased a sectional and was very disappointed with the what I received. When my sectional was delivered it was missing a part that connects the sectional together. I told the delivery guy and he came in my house to look for himself. So you told me that they would see about replacing the sectional. Its been maybe a week and nothing. Terrible Terrible to think that I spent my money there and received trash

Me and my husband went in to look for a bed. We were greeted and helped very quickly. Amazing customer service. So friendly and it was delivered, and set up!! Definitely will go through them more.

I LOVE shopping here. Everyone is so helpful and friendly and go out of their way to make sure youre satisfied. I always get a GREAT deal . You simply cannot beat their low, low prices. They have a huge selection and if you cant find what you want in the store, they will let you look at catalogs, etc until you find just what you want. If you are looking for furniture, bedding, appliances or electronics at super low prices...you will definitely want to shop here!!!!

Great service. Easy transaction. They always go above and beyond to ensure youre satisfied. It was a pleasure.

Staff was really friendly and helpful. Sales lady worked with me to find a product that would best suit my needs.

Came right in the store and the lady was already to help me! I already knew what i wanted so she went ahead and put in my order and even got such a lower price for it too when it was on sale online it was even more on sale there! She said it would be at my house 2-3 weeks and i got it within a week! Great service!

Great Service, with compilable workers. They really work with you.

Great company with first class customer service- been doing business with them for 20+ years.

When you Cal you get Jeff, the owner, and he personally takes care of you from inquiry until its delivered. Amazing store, great prices, fast delivery, and great people. Hands down the best furnishing choice in Hinesville.

I am impressed with their furniture, and the delivery men who also put it together were very social and enjoyable to have....no problem with doing business with them again.

Picked up order for my son and took it to his house. They have some good looking furniture.

Great prices and the delivery guys were early and awesome to deal with. Custoner service was great!!

Great prices! Bought 2 futons, a washer and dryer, a really unique vanity for my wife, and a dining room set. Delivery was the next day.

Furniture came damaged and they went above and beyond to fix it. Amazing customers service for great price

I have bought items from this store. The prices are reasonable and the staff is friendly.

Wonderful service and fast

Very professional business with outstanding customer service.

Very helpful and polite staff, and the prices were great.

Terrible service ever wanted to purchased bed set and they didn’t want to break set down so I could U-Haul it. Very unprofessional when they calling hun and baby.

Good quality used furniture.

Great place friendly and helpful people

By far the best furniture store in Hinesville. Excellent service and prices. They carry all the major brands of furniture, appliances, and mattresses. They can special order anything thats not on the showroom floor. Better prices than Gibson and Badcock. If you are looking for furniture in Hinesville, you must check them out.

Great service and can always find furniture at great prices

Good experience good price excellence in delivering

Fair prices and great customer service

Nice furniture, nice prices, layaway, and nice staff.

Good inventory good employees

Great service and good people

Very helpful

Great people!

Junk store, over priced.

Ok

Never been here

Prices a bit on the high side.

Great place

Amazing people and Great prices!!!!!