Alex was extremely kind, knowledgeable, and helpful. I was in and out in 15 minutes with the exact items I needed, and he even helped load a heavy office chair into my car. Shop here, and ask for Alex. Youll be happy you did.
This particular location is especially special. The staff is comprised of intelligent adults who actually understand business and the needs of businesspeople. Pricing and service is perfect. Cameron in the print dept knows his stuff and always delivers.
Big, clean store with helpful staff. Makes you inspired to get back in your office to play with your new stuff. 😆
I was told that I got a good desk station from their manager.... the keyboard station breaks and can’t even be put back together.
We were at 2570 Sutton rd, Hoffman estates IL. Store manager named Keith misbihaved with us. In the store they started putting sign for next day sale and we didnt know about that so we asked why is the price difference?We were trying to understand and srore manager started yelling at us and told to get out of his store. He didnt have any manners that how to talk with customers. Keith said its my store do what ever you want i dont care. He also said go ahead and complain to corporate, and get out of my store.
Fernando at Office Max is awesome! Such a great person and a great help!
Did not even know they were located there. The online locator shows the closest to my work was in Elgin or on golf road. However the staff was very friendly and helpful.
I went to the store to buy a computer mouse. I asked the Chinese looking cashier that I as looking for a mouse. She showed me the area where they are. I went there they did not have any cheap wired mouse. So I told her that I was looking for a mouse that was $5 or lower. She told me that nowadays you cannot get a mouse for that much instead of saying that they dont carry it. I went to Five Below next door and grabbed it from there .
Good service. The staff is always friendly and helpful.
Great place but they lost their lease. The store is closed.
Printing department is TERRIBLE. Do NOT order printing from this place. Pay a few bucks more and save yourself a HUGE headache. I went in to the store, gave them my printing and they reviewed the job and said no problem and that it should be done in a week or so. 10 days later I get an email saying my order was canceled. HUH? I called up and they said it was cancelled because no deposit was place. IT WAS NEVER ASKED FOR! Now I have to wait another week to 10 days to get it? BAD CUSTOMER SERVICE!
Helpful sales people and plenty of items in stock.
Always clean and roomie. The help is fantastic
Great deals and variety of products.
Rosa was very courteous and helpful. Without my asking she have me a discount when I told her the prices were more than I planned to spend.
Roy is amazing...great guy
NEVER ship a package from this place. I shipped a chromebook from here to Asus for repair. They packaged it, and it was damaged in transport. Needless to say, Asus would not cover the damages. I filed a claim on Oct 3. It is Oct 17th and I cant begin to describe the run around Im getting. I was told the claim was approved, the check was mailed but it was mailed to the Office Max Corporate Office in Florida and I might get it in 6 to 8 weeks, maybe, Then I was told by the Office manager that the damage was not their fault even though they packaged and transported it. So, I dont think Im going to see the claims check. So Ive lost the cost of the chromebook which was $250.00 and Ive lost the $100.00 damage claim. Im done with Office max. Im done with Fedex. I will make it my mission to tell anyone who will listen how I was stiffed by Office Max/Fedex.Update: On 18 Oct, 2016 I spoke to the Office Max Store Manager. I explained to him the situation. He told me that he had no knowledge of the problem with my claim but said hed look into it and call me on the 20th. The 20th came and went with no call; Friday I called him . Basically, he offered to pay me out of petty cash. Of course, I accepted so I beat feet over to the Office and was given $100.00. The store manager was very apologetic about the damage and the hoops I had to go through to receive the claim money.While I do appreciate the eventual resolution of the matter, my rating will remain the same because of the following: The employee who packaged the chromebook did a bad job. Fedex damaged the chromebook. OfficeMax fedex manager had no knowledge of how to process a damage claim nor did he seem to want to process the claim. Fedex, while they processed the claim, sent the payment to OfficeMax corporate office, not to the person who shipped the package leaving that person to have to deal with officemax to the the claim check. This process is a complete customer service failure all around.
D pa tapos mommy and daddy is the best way of lif and comfortable at home right places!
I went here to purchase a three pack of retractable sharpie pens. They have a great selection of sharpies and pens but i found them cheaper elsewhere.
Good prices. Helpful staff.
Albert was very helpful.
Was looking for a wireless extended this location showed they had one in stock but when I got there they didnt have any so I had to go to another location further away.
This store now closing permanently.
Staff was very helpful
Great deals
Great service
Very slow and understaffed!
Good
Too expensive and always hard to find help