This location is crammed and chaotic. When when you are almost next in line to pay, after waiting on a line that runs the entire span of the warehouse because there are only 4 cashiers, a gentleman encourages you to the self checkout lane because its faster. What they dont tell you is that there is a separate line for self checkout. So after waiting near 20 minutes to checkout, I was sent on another line to wait another 15 minutes when I could have been out the door. Worst Costco location Ive ever been to, and Ive been to at least five.
This tire shop is extremely unprofessional. I came on time and had to wait 15 minutes for the employees to finish chatting before I had to go back and ask them myself to come to the front to help me and another customer out. Same employee said he will call me when ready in about 1 hour. 2.5 hours later he tells me they decided to give the 6:30pm guy his car first, and put my car behind his in line because employee thought I had no appointment, despite me clearly saying I was here for my 6pm. After speaking with the manager about my 2.5 hour wait time, the employee again said I didnt have an appointment and after explaining I did he quickly got quiet. Manager swore my car entered same time as the other guy who cam after, yet other guy was gone well before me.Would not recommend this shop, very unprofessional staff.
Been going here for years. Good place to buy your bulk needs and save some money.
Terrible experience today. Went to check out. I ran my bankcard twice, cashier said it didnt go through. Ran my Visa and it went through. Get to my car and saw in my banking app I was charged 3x total on my purchase. Went back into store and was treated rudely by a manager told me to contact my bank and smirks at me. I said theres something wrong with the machine maybe? Again, smirks and says yeah, well look into it. Dispute put in with bank but extremely unprofessional response. Never shopping there again. First time, last time.
The Tire Center has courteous and knowledgeable staff.Thank you Michael G. for your friendly help today with my tire warranty issue!Linda
Been going there since it was price club 27 years ago an I can say its gotten better every year never had 1 complaint. Costco is truly keeping alot of families head above water
Great products great prices, excellent return policy, helpful and friendly staff.
Lots of stuff but no listings on the aisles as to what is down them. Other than that is good.
Costco is amazing quality an service an Everything from A to Z Food, work out equipment brand name clothing they even have top of line wine and spirits
I always have a good experience at Costco. Its well worth the price of membership for my family.
A standard Costco. Everything you expect from the chain in a familiar layout. Only downside is getting to it from the highway service road can be a crazy experience. Much nicer to get there from the back road (off Nicolls Road).
Always a nice place to buy, easy to find everything you need for your house.
Very crowded went on self check however there was an employee doing it which was nice. But she forgot to ring up my bagels and I had to wait more time fir them to ring me up again. Wasted my time
The only reason I give this place 5 stars is because of my experience with Beth at customer service. She was awesome and so kind, she explained Costco’s policies and promotions with a smile and was so friendly. I wish I could say the same about her co-workers who are just rude. Thank you Beth for your pleasant demeanor.
Love this store. They always have everything I need and more! The employees are super friendly and helpful. One suggestion would have an employee direct the lines as Ive witnessed customers cut the line and be rude to one another.
Did not have a few items I wanted. Good value. Wish that you could check out on an app. Almost always a long line to check out.
I purchased tires from them and they honored their warranty
Excellent place to spend all your money. I plan to buy only a couple of things and come out with a shopping cart full. Alas,I have food for the week. Friendly staff always helpful. Highly recommended.
I like that place .You don’t have to wait on line for so long.The supervisors come to talk to you and send you to pay to another line right away.It is awesome
One of the busier Costcos Ive been to but still fast check out lines and well stocked
Very well stocked and plenty of register open and new gas pumps are great
Great professional staff as always,this location has a liquor store attached to it! Went in there too! All good!
Typical Costco, checkout lines went fast, staff was VERY NICE. Store was clean .
Great store has everything you need & more
Every time Ive been here is been crowded. They process the crowds quickly and other than that its exactly like every other Costco!
Amazing experience. Staff was very friendly and attentive to my 2 year old. Prefer them over BJs! Only recommendation is to have signs for each aisle so you know what’s down there.
Is it sad to say that I actually look forward to shopping here every weekend? You just cant get sick and tired of this place. There are always little new and exciting changes. Never met an unfriendly employee. Im like a kid in a candy shop here.
Love my local store!
Busy place on a weekend but it’s well stocked and check out is speedy
I have been shopping at this Costco store for many years. The employees are the best.The discount is always unbeatable and Customer Service at Costco is always the best. It’s definitely the best place to shop with peace of mind.
Bought kiwis today and they were mushed. Please have a look at your fruit. This was at holbrook costco
Well costco seems to maintain same good standard so far
Its costco. Cant go wrong.
Always helpful workers and of course prices are just right!
Always a fun shopping experience...
Store was a mess, with lots of employees standing around.
Big place. Lots to choose from.
This is a great Costco. A lot of parking. And theres a gas pump and liquor store!
Love Costco. They always have the best variety of goods at great prices!
What can you say. Great quality products, amazingly helpful staff (Shockingly polite and nice) and extraordinary pricing. Whether sticking up in the basics or looking for well priced rack of ribs this is your place. They also have a number of other services from home improvement to garage doors. Such a gem and a great alternative to Kmart or Walmart
I can get anything I want here, today was raspberry cookies, a good micro brew IPA and eggs
Its a bigger costco on long island great stock on most things but could be better staff is very helpful
I LOVE COSTCO... but this one i love the most
It was terrible. We were there to sign my husband up for a new membership and for the longest time there was only one person helping. The one person being helped was taking forever so finally after way too long they got another person. The place was way too packed so no room for social distancing. I dont know what I was thinking. I should have left. I probably wont be going with my husband to use that membership. My bad
It was good experience, wasnt to crowded. BUT, a big but. I went to get my tires checked and then needed 2 of them replaced. Got there early, but had to wait almost 2 1/2 hours for them to complete the job. So if you go therefor your tires. Remember to make an appointment. So shopping good experience. Waiting for tire repair, without an appointment NOT.
Dont think their deals are what they once were. Might be good if you need bulk for a business or large group. Dont see the value as much anymore for the everyday consumer.
This place is awesome as well as the staff. I cant thank Coffee enough for his exceptional service that he provided the other day and he did it all with a smile, what a great person. Thank😀
Great prices and the crew was curtiouse and helpful
Found great price on my dr. Perricone face wash
This cost go always has everything I need in stock
This is the place to go for bulk shopping! Always stocked, always fair prices!
I love shopping there bit I always loved stopping at the Cafe and getting a sauge and pepper hoagie and some chili. Turns out that they are only a pizza and hotdogs counter now. This was one of the only reasons I did my shopping there. Time to move on.
Excellent wholesale store...Costco is one the favorite place of many Americans as well Asians too.Good customer friendly policy they have as well they are maintaining....All things whatever you want,you can get ot here at reasonable prices...Good return policy they are following too.Huge and spacious store from inside....Parking facilities is excellent.Wheelchair accessible parking is also available here.....Must visit once.....
Awesome in-store prices, members only...
The best costco in long Island.
Super clean, product changes quickly.
Sheryl of Holbrook and Jayson of nesconett Costcos are a DYNAMIC DUO! And strive for customer satisfaction . Cudos guys and THANK YOU, JACK COLUMBANO
We were there yesterday. Apparently Daniel the night manager is an authority on HOW someone should wear a mask. After we did all of our shopping and we’re going to check out, we were confronted by Daniel. We were told that he would call the police and have my friend physically removed. Daniel also threatened that he would not be able to check out. So I checked out with my card. And with that, he sent a women over to copy my card number!! Meanwhile I did NOTHING wrong!! Daniel is very confrontational and doesn’t know how to deal with people. He should be stocking shelves on the overnight away from any customers.
Great store but wish it had more selections
Get my main shopping done here. Has everything in looking for.
Best Costco in the region! We love Costco and go there several times a week. We also make a point to visit other Costco locations when we travel. This one has the friendliest staff in the area! I just wish they had more stuff to buy!
Slightly more expensive but they have huge selection of what I need.
Great deals on bulk purchases, with one of the best satisfaction guarantees you out can find anywhere. The hot dog and soda deal at the food court is $1.50, the same price since 1985 and its delicious too.
Always have what I want
Always clean well stocked and the best staff!
Its a good location, very spacious and has a lot to choose from.They have adapted well to covid. There is hand sanitizer all over and everyone complies with wearing a mask
Always fun to come here
Thay are well stocked, good prices,good quality and no matter how busy it doesnt take long at checkout.
Teach your employees how to tell time. If you advertise that you open at 9 am you should be open. Not at 10 after.
I love Costco. Bulk shopping made easy.
The only place I know I want to go in and buy a couple of things and I walk out with a $500 bill never fails Love that store
Love costco
Has the Lysol 3 pack spray for less than $13.00.
Place is kept clean . Workers are very efficient at what they . Are prices are decent lots of variety .
Its costco and is always stocked with whatever you need. If you dont know now you know.
This might be my new preferred costco... between the gas station and the speedy express check out I definitely prefer this one
Best pizza. $500 on 4 tires (no new rims) with appointment but no time given they said they would call when they wanted me to come between 9am to 5pm and then they called around 1pm and said they may not have time but to come at 3 to try and squeeze me in!Luckily they did it today, finished by 5:30 it was super busy so I felt bad. Just wish I knew to have the appointment another day, especially with that price tag that was the cheapest one! Jesus Christ but 70k mike warranty better matter lolSuper cute mechanic lol :)
Great prices.😊
Wasnt there for gas but saw price was $2.87 which is at least 12cents lower than anywhere else around. Long line for gas at 4:30pm today
I love Cosco Wholesale if you are not a member you dont know what youre missing. They also have a gas station at this site you cant find gas cheaper anywhere and their premium OMG! Did you know the gas is rated top tier? Cosco offers so much you have to get A-day pass and check it out.👌
Got what I came to get, was able to do so quickly, saved money. Thats what shopping is supposed to be.
Cant go wrong at Costco
They make sure to are safe masks and quick check out
The Holbrook location is always stocked up on tons of meats & seafood options. Its also kept quite clean which means management is running a tight ship. Smart move that they got a gas station added to this location years back.
Holbrook store is okay but the Commack store has much more friendlier staff
The self checkout line moves fast. Clean, helpful polite employees
Almost always have just what youre looking for - and then things I never knew I wanted pop up at an astronomical price!
BARBARA WHO WORKS AS A SAMPLE SALES LADY IS JUST A WONDERFUL SWEET YOUNG LADY
Great store and layout. Employees super helpful
Excellent warehouse! Prices are great! Products are high quality, their meat is amazing! Top rated
Register are spread apart. Best deal on seltzer. Still get refills
Excellent inventory
Great deals, savings, sales, prices and so much more
Great place to buy home goods
Always a good experience. They sanitize the carts. They guide you to the check outs in order to respect social distancing. It is clean, meat is starting to be fully stocked again.
Its my first shopping experience with them & I was quite impressed with the merchandise and the price..staff was friendly and helpful. Its worth the membership..