I purchased a sectional for my deck. Mary a cashier helped me with my purchase. It was on clearance so I asked if the ticket price was the final sale. She supposedly went to check and it was was lower then the ticket price. I purchased it but had to put it on hold for a day. I went back to pick up my sectional and all of a sudden I was informed that the price she gave me was incorrect. No manager was available to speak to of course. It was her mistake not to mention I was purchasing a display item. I got my money back and left. I’m so disappointed

It was cool. My first time in a Big Lots store. I only went in to pick something up so i cant comment on how my experience was. But Ill definitely go back to check it out.

I enjoy big lots because you can get pretty good deals on items that you need.

You got to love Big Lots. Everything is so inexpensive there, you always find things you need, and sometimes even things you didnt need. From household items to seasonal furniture, food health and beauty. And when you get the Big Lots reward card you can save 10 to 20% additionally at checkout.

Always something you need and decent prices when you have a coupon

Great to shop. Good ptices!

Mom needed a toaster. 14.99 really good buy. Few other odds and ends. Cashier was really nice. Patchogue NY.

If you know your prices and brand quality, you can definitely find some hidden treasures.

Love the store, got everything i needed for my tree

I was overcharged and had to go back the next day. They reviewed the video tape and saw I was right.

Good deals

Love roaming through the isles. Never leaving empty handedGreat prices too.

Great prices on items that r used everyday in or around our homes....!

Always find something

Very well stocked

Very friendly staff. Very satisfied here. 4/5 though because the parking lot is a little crowded at times.

Good place to shop.

Just checking at this store great prices

Love Big Lots. They have some really great products to choose from at decent prices .

Cash out line built up because they only had 2 registers open. 3 people came right off working the floor and opened 3 more registers and the line quickly was gone. Great job.

Great place I always find some odd thing that I didnt think I had to use for and at a great price you never know what youll find I love popping in there

Just to say... BABABOOM excellent! At this location. Items very easy to found, staff very helpful 👍 savings are amazing. At entrance they have a table with everything you may need for disinfected your cart and yourself. Baking products are on place where you get everything you want and need for this holiday. 100% recommended this Big Lots at this location.. BABABOOM savings. Sending always positive energy all around. Be safe and keeping healthy muuuah king size

Friendly employees, very pleasant on check out. A great shopping experience.

Always a good value clean store

I love big lots. It’s my go to store for furniture, decor and seasonal items.

Good if they have what you are looking for. Great prices.

This biglots has more options than the one at center reach location. Cleaner too

The store is on the smaller side but they usually have what Im looking for and the line for the register moves quickly

Ashley from the furniture department was amazing and made buying everything for my brand new house such a breeze. Absolute doll

Love this store

Had a ball going down ever aisle.it was my first time in that particular store in holbrook,ny.i never shop in my local centereach,Centereach, one.the sales brought me in.employees were polite my cashier Rebecca was quick and curteous.

A bit strange honestly, but the stuff they have in there is good.

Great outdoor decor finds .

They have KISS clothes for pets. Automatic five stars

Nice. Clean. Helpful staff. I always find something at great prices.

A lot of choices and great prices.

Only one cashier so if you in a hurry dont stop here. The other cashiers are stocking shelves and taking they time to help bring the line down when its almost wrapping around the isle

Good prices and helpful staff

They suck everything’s broken

Ashley(furniture) in the Holbrook store is polite helpful and efficient

ABSOLUTELY GREAT

Good experience all around.

Clean store, seemed short on staff but cant hold that against them. Could have been due to alot of factors.

I havent been there in years but when I walked in I was very surprised how organized and well put together it was. I personally had a better experience then I do at target. Great prices too

They have great merchandise for sale. I bought 2 beautiful outdoor pillows and they were priced very reasonably. Then I saw they were on sale 2 for 1. That made them even more beautiful! Everything is clean and organized.

Theres 3 open registers (lights on) when I approach the cash register. The woman asks me to stand back and wait on line...where the is no line, but I understand the 6 feet rule so I take a step back and wait. The 1 register has a light in with no one there. One woman leaves the register to bring a 2nd woman money and the walks away. Leaving 1 register where the woman is counting money and now ignoring me. The woman who is supposed to be at her register is carrying a pillow to the unknown...I put my stuff down on the ground and walked out. It took a lot of time for me to get ready and out the door with a newborn, which I dont even want to be bringing out to stores but did because I had things to get for these people to fail to due their jobs to the point where I get frustrated and just leave. Thanks for that 🎃

Stock is a little low lately but good place to shop

Prices are very good

The staff here are great. The leasing dept was helpful and fast. Definitely will continue to shop here

Worst customer service ever. The cashier had the biggest attitude because I had and was very short with me while I was respectful to her. I had to diffuse the situation by walking out because she seemed bother by helping customers. If she didnt like what she was doing, then she should find something else to do. I love the store but never returning to this location. Ill stick to the Carle Place and Elizabeth locations where the customer service is professional and courteous.

Had a great experience at the Holbrook location. Thank you Mary. Had a horrible experience at the Centereach location. They do not care or try to help the customer. Will never go back to the Centereach store.

Found everything we wanted at great prices

Awesome discounts- You can usually find what you are looking for- the sales are great- shopped her 5 years before moving to North Shore..they have great prices on everything from Kitchen- to pets & Christmas Decor & trees- they always sellout of trees& dont forget the lights!

Found everything I needed. Plus used a great coupon.

The woman manager told me she did not have any patio sets in and I had to go to west Babylon, when I showed up an hour later with my mom two full sets magically popped up. Horrible manager but the younger man was super helpful.

It is okay but stores have lost a lot since they renovated their stores. I seldom shop at Big Lots these days. The lighting is extremely bright, prices are higher, and most of the merchandise is nothing special.

Had what I wanted and at a great price

Clean and neat shopping experience.

They just remodeled the store recently and it looks really nice. The old setup felt like a Dollar store that also sold furniture. The new merchandise is great, only place to find coconut waters for a $1 that I could find.

Well you know how it goes...I go there for one thing. In this case cat food. And walk out of there with several items. :-) Prices and choices are always very nice. They always have new stuff that wasnt there a few days before. The staff are professional and courteous, and many know my wife and I by name.

Place is remodled and neatly organized in departments. Food snacks small household appliances. Lots of seasonal items. Good prices. . checkout girl was not friendly and got nasty when i asked her to put the items in my bag. Ive been turned off to the store and the bagging should not be expected apparently.

Gabby is the best. They didnt have the fire place we wanted and she called another store and found it right away. She even had that store put it in hold for us. A week later she assisted us with a price adjustment. She definitely cares about the customers and is both knowledgeable and professional.

I really was not impressed with this store. It felt like they had a lot of things you could get from a dollar store but prices higher. I was glad to go so I could say I’ve been and know it’s not the store for me. They do have a large selection of things but very random without the feel of having “everything” like a Walmart: It felt very random and mismatched.I’m giving it 3 stars because there was nothing horrible about the store it was clean enough and cleaner then a dollar store and I didn’t have any horrible experiences just not somewhere I’d be likely to ever go again.

Good prices and very friendly

I love shopping there.

Bought a nice Xmas tree

Everything from cake mix to couches at a reasonable price. Some of the friendliest cashiers youll ever meet.

Its ok cant believe they have Halloween stuff on the shelfs Already still July whats the hurry

Everything i want and need $200.00 later...I wish you would extend expiration dates for % off and $10. Off on register receipts..when you are spending $100-200 every other week you should give 30 days for coupn..

Absolutely love the seasonal decorations!!And other household items at a great price. My favs are throw blankets and pillows.Though it lacks security/loss prevention. People have literally walked right past the registers and out the door w a bag of unpaid merchandise.

The store is clean and neat. One of the nicer discount stores.

I like it

The place is very cramped and small but the prices are good!

I can pretty much find everything I could possibly need here. Its like an upscale dollar store. The products however are not the best quality so just check what youre buying carefully.

Big lots Is great. Deals on everyday items Holiday things, housewares mostly anything you need. I always check here first for what I need.

I would give them 0 stars, in bold, if it were an option. I called in ahead of time to inquire about DVD players sold at this location. They set aside the only one in stock but failed to check if it were in good shape. When I received the box, it appeared to have been tampered with as if it were returned by a previous customer. As I was bringing it into my car I heard remnants of the box shake. I opened it to find a shattered DVD remote. I immediately went back in to have it returned. I was waiting in a long line when another cashier pointed at me and gestured to go to her line (which was rude). After explaining what happened she proceeded to tell me she’s not sure if anymore are in stock and pointed in an ambiguous direction of where the electronics would be. Long story short, minimal effort was put into assisting me. I got back in line and asked if I could get my money back in addition to the coupon used, and I was told I couldn’t get the coupon back unless I return all other items I purchased along with the DVD player. This location was below subpar in terms of customer service. Perhaps they can be trained to not only inspect returned items more thoroughly, but be given tools to interact more meanginfully with customers. The experience was a waste of my time and an inconvenience.

The aisles are smaller in the Holbrook store after they did remodel. I love shopping at Big lots.

Little cheaper than walmart on some products

People are very helpful! Well stocked clean-

Came here today for my first time and I will never be returning again their was a VERY disrespectful older lady who on cashier who doesn’t know how to talk to customers.

Good prices, and big variety of items. I just wish more items had price tags on them.

I love big lots, always have something I need! Best price,fun store to shop...

Lots of different items I dont see in Dollar Tree stores which I frequent. Items like rice krispies treats poppers, 7 oz for $3.50 and iso brand vitamin infused water, 12 oz for $1.25. We bought over 15 items for under an Andrew Jackson, I highly recommend a return visit

Great store. Lots of good priced items! Nicole on sales floor is always so helpful and sweet. Greets you with a smile.

Great prices

The cashier made me pack the bag I bought. I was rushing thinking I wasnt fast enough bu him tapping his fingers afterwards I thought that was dumb of me,its his job and thats what he gets paid for. I never go on his line again. Ive been shopping there for many years and consider myself a longtime customer. Im not going to let this kid change my mind about being a customer of Big Lots. When I go there next time I should tell him its his job to pack bags not mine. Thats his job.

Very convenient competent sales and efficient checkout.

Great good shopping place to get some good discounts on small to large items. Snacks to furniture it covers almost all of it. Really liked the store.

Well I went in looking for lawn furniture, pretty empty; BUT I found the chair Ive been looking for on sale and assembled. Thank you Big Lots.

No fuss, great merchandise and efficient staff

It used to suck but now it has improved tremendously. Highly recommended!

Horrible location. The staff is useless. The store? Beautiful. Lots of products, too. Expensive, though. But when it comes to check-out time? The cashiers are horrible. Slow, rude, and inept.

Good location and selection. They dont seem to roll out their seasonal selection until every other store around them already has. Tiny selection of Easter stuff one week before Easter.

Staff was extremely helpful and polite everyone was so nice I will be coming back there again not to mention all the prices were lower than anywhere else love this place had a great experience there

Good quality cheap stuff. Got a Bissell vacuum for 30$, powerful and get the job done. Why pay full price

Large assortment of items you cant find anywhere else. Good prices all around.

Very nice and clean

Stocked shelved!

I buy coffee pods there. Cheaper than any other places. Other items are reasonable as well. I really like the store. I have been shopping there many years. The one at Centereach & the one at Sunrise Hwy.

Great store, good staff, lots of choices for reasonable prices !