They need to improve their communication with customers and setting expectations for delivery of services.Repeatedly they have lead me to believe that my furniture would be delivered and then when the day arrives they tell me that it is really being delivered 2 weeks later.Be very aware that the service process is much different than the sales process.
The OFS Interiors group has been very professional in all of our interactions as a strategic partner. We have collaborated on several joint projects that have provided the exact solutions, pricing and value the customer was looking for from our companies. Jonas is a leader in the industry providing an easy and enjoyable interaction along with an impressive home-grown design and decision-making application that allows the maximum utility and flexibility to help clients work through the process. You will like working with OFS Interiors!
I’ve worked on numerous office build outs during my career and during my last project I contracted with OFS to furnish our new office building. Best experience I’ve had with an office furniture vendor hands down! The design team listened to our ideas and feedback, and if we didn’t know what we were looking for, they would find the perfect piece. Jonas is one of the best humans and business colleagues I’ve ever worked with. He’s fun, kind and thorough. Of course there were a couple of extremely minor issues but he and the OFS resolved them immediately and made things even better if there ever was an issue. The install team worked nights and weekends when necessary to cause the least interruption to our work flow. All and all, I have rave reviews for OFS and will be a customer for life!
Had a great experience working with Jonas and the OFS Team. They did a great job of getting to an understanding of our needs quickly and iterating through a few options until we found what worked best.
Super impressed with OFS.They were always on time and fished our project a head of schedule. I recommend them to anyone.
I have worked with OFS on several projects and they put as much energy and care into the small projects as the do large projects. Each project receives detailed attention.
If you need great design, competitive pricing and excellent delivery - OFS is definitely worth a call!
I was so impressed with the experience and know-how with this group. I have been to so many other groups in town that really dont know what theyre doing and simply sell you stuff from a catalog. OFS interiors had recent jobs completed I could look at and had working samples and demos for me. On top of all that, the price was right. They worked with me to plan my space, provided CAD drawings of my setup ahead of time. I could go on and on. Im really impressed with this firm.
Jonas was amazing to work with in designing my new space. He came out to review exactly what we were looking to accomplish prior to sending over proposed desk ideas. What we ended up with is perfect for the space and looks great! Lossie and his crew kept me updated with order arrival and install times and the installers worked quickly and quietly while building it. JB ensured I was completely satisfied with the appearance and location before cleaning it off. His attention to detail was the cherry on top of a wonderful experience dealing with OFS Interiors. If the need arises, we will definitely use them again.
Love OFS professionalism, designers ideas, ease of business and of course the final product, now my 4th order and happy with quality, service and all! Raving Fan!
Jonas Persch and his staff assisted us with a 7,000 sf office design and furnishing project. They made this the most pleasurable, efficient, and attractive experience imaginable. Our landlords and others tour our offices with their clients on approximately a monthly basis to show off the space and furnishings. We soon will have a 3,000 sf addition for them to furnish and lay out, we are looking forward to working with Jonas again. Highly recommended company - Office Furniture Solutions.
Love my new sectional and dining room set. Product is great! Delivery was fast and easy. Thanks OFSINTERIORS. no question Ill be back soon.
Excellent service, great product. We purchased 10 office chairs, then 4 more. They work fantastic, and look very nice.
Jonas and his OFS team provided great service, and we are very happy with how our office turned out.
They did a great job of providing our company with office furniture and supplies.
I just want to thank all of you at Office Furniture Solutions (OFS) for making our business together a most pleasurable experience. All of the staff at OFS was friendly and professional while providing the absolute best office furniture. The timeliness of all of OFS operations from original quotes, to shipping, right down to the site delivery and install was absolutely compelling, and a delight to witness. I will use Office Furniture Solutions for all of my future furniture needs.
These guys are great to work with, provide good service, and have fair pricing.
Awesome experience!