Beautiful shoes!
I love it here!
Beautiful store!! My friend and I passed by the store yesterday and decided to check it out and was greeted by a full staff. The energy in the store was very welcoming. The shoes are all to die for. Tried on a pair to size and the salesperson was very patient with me. Will definitely come back once I finally decide to make my big purchase :)
When we first came and werent buying anything a salesman was getting out of his way to help us and try a few things on. In a couple of days when we actually came to buy a guy by the name Joe looked after us and again done his best to make sure we feel special. A glass of champagne and a gift to accompany a purchase just added up nicely for the seal of approval. Well done.
Exceptional experience. Thank you so much to Stephen - your Louboutin brand, stock, and after care knowledge was greatly appreciated! Thank you for your patience and for allowing me to try on so many shoes to find my perfect pair. The level of customer experience you offered makes you an asset to this store and great representation of the brand!
I was getting my first pair of Christian Louboutins for my wedding and needed a specific pair in my size that seemed to be sold out EVERYWHERE! I talked to Amanda and instantly knew I was taken care of. Sometimes high end stores can come across as intimating and snobby, but this wasnt the case at all! It was a super easy process and Amanda was really helpful. After I completed the payment documentation I got a call a bit later from another very helpful woman letting me know the shipping process, asked if I had any questions, and said they would be such fun shoes for my wedding. It was all such a lovely experience from everyone I interacted with!!!
Very nice have your 💰.....
On Christmas Eve I took my wife to the zoo and surprised her with a walk along the store fronts on the beach and lead her to the International Market place to get Godavia coffee first ( I planned it all out and was trying to surprise her so picking up snacks and drinks along the way was only a distraction). I finally lead her to the Christian Louboutin and stood at the window asking her to show me what the shoes looked like that she had seen on their website a while back. I opened the door and we were immediately greeted by a very very friendly sales associate named Xeremy. Needless to say, from describing our day above, we were not dressed to impress. We were dressed in comfort clothing adequate for a zoo and beach outing. He, never the less, made her feel as if she was the most important person in the store. She was looking for a specific shoe not in their showroom and he noticed that right away, he immediately asked her what it was she had in mind and she described the nude pump and he proclaimed, “I actually have one in the back that matches that description”. He went back and brought her back exactly what she was looking for. She tried them on and I could see her heart break when the arch of her foot was completely uncomfortable to walk in. He asked what she thought and she explained how much she loved them but were too uncomfortable to walk in and he shared his little bag of tricks and brought back an insole to add in the problem area. My wife immediately lit up like Christmas morning and I knew I was not going to let her walk out without those shoes. Her smile was priceless and the little trick “changed her life“ she proclaimed. She loved them so much we wanted them in black also, and they were not in stock at this location so Xeremy located a pair and is having them shipped here. He then asked if she was interested in looking at anything else, he never rushed her, he was patient and answered all our questions regardless of how casually comfort we were dressed and continued to treat us with respect and the aloha spirit. He then brought her out some black flats with spikes like she asked and not only did we purchase those but ordered the nude as well. Over all, this was the best Christmas Eve shopping experience we both had in a long long time. It was seamless and completely left us feeling happy and satisfied. I can see us returning about once a month to pick up a new pair from Xeremy. We highly recommend Xeremy and this location. The other young Sales associate ladies were very friendly and helpful as well. We will most definitely be back. Thank you Xeremy, Merry Christmas, you sure did make it Merry for us. TnT
Great service by all, they are unique and beautiful shoes . Thank you Steven for all your help
I called from New York, Since the pair of shoes in the size I needed were not available anywhere else in the US or canada but at this store. The sales person was very helpful, found the shoes in inventory, verified they were actually in the store, and promptly sent me the instructions to complete a internet purchase. For an additional $30 for 2 day shipping, they were at my door 44 hours after calling them. Exceptional experience.
Staff is amazing!!!
I almost never leave reviews but I am SUPER disappointed. My husband surprised me by bringing me into the store to get the two pairs of Louboutin heels that I have been dying to have for some time now. There was only one other person in the store and they were being helped but not ONE other sales associates even welcomed us into the store. I even walked over towards one and waited. They didnt even give me the time of f***ing day. I have NEVER been so disappointed in a high end retail store and honestly I was humiliated. Even if they didnt think Id be buying anything I would have still expected a hello. But they just lost a $1000+ sale and future shopper. Hopefully, if they actually read this, theyll teach their employees to treat people like human beings. Maybe I will have better luck at Jimmy Choos....
Always an exceptional experience!
My husband and I were shopping in Waikiki, we tried to go into Louboutin but the doors were locked we noticed that there were 2 people shopping in the store. The security guard then came out and said, that we would have to wait as the 2 sales consultants were already assisting other customers. I was really surprised that we could not even get into the store to take a look at their products. I think it just made us think that we were not welcome in the store because of the colour of our skin.
Awesome
Sale before Xmas!