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Hawaii Camera
3457 Waialae Ave, Honolulu, HI 96816, United States
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Hawaii Camera
Comments
Do
Review №1

Buyer beware! This camera store is nothing but a front for a bunch of thieves. They sold me a used camera a canon 5D, when I open the box that the camera came in the light sensor cover was laying on the mirrors. When I try to return the camera they refuse to take it back. I was finally able to take the camera back to the store and because they wouldnt give me my money back I filed a dispute with my credit card company. The credit card company sent me a letter that said that Hawaii camera has no record of receiving the camera. So now Im out the camera and the $634 I paid Hawaii camera for for the camera. I would never do business with a dishonest business such as Hawaii camera. These guys are crooks..

Ke
Review №2

Nice establishment. Very knowledgeable staff. Nothing extravagant just simple and to the point with just about everything you need. Prices not too bad either. Id visit them again

Me
Review №3

Excellent business. Easy booking, pick up and return. I rented a lens which was in a top condition and for a very reasonable price. Staff was knowledgeable friendly and efficient. Recommended !

Li
Review №4

Ive never rented photo equipment before so I was skeptical of the process. It was so easy. Paid the 1 day fee to rent a super expensive lens, signed some forms, showed ID, and went out to shoot. Returned it the next day. It was really that easy. Staff was friendly. The lens was in excellent shape as well. No scratches on the glass and it was clean. The only complaint would be the parking. You can park upstairs, but the entrance is hard to locate if its your first time. The ramp is steep and vehicles go up or down the same ramp, but only one vehicle at a time. Cars are parked along the street so its hard to see the bike riders when pulling out.

Jo
Review №5

The guys at the HiCamera are knowledgeable and will help you out of you need it. Renting was as easy as 1, 2, 3. No hidden charges. Everything is stated as is. This is now my stop shop for gear when needed for a video or photo shoot. Again, you guys rock!

Or
Review №6

What can I say, they had the lens I wanted, friendly people, good price. My only issue is the lack of signage. It is challenging to find for newbies like me as they have no storefront. However, they have parking on the upper level, which is where they are located.

Em
Review №7

These guys are awesome! Knowledgeable, accommodating and very helpful. The prices are great and the selection of equipment is top notch. Highly recommend.

Ga
Review №8

Very easy to rent, camera was in excellent condition and no problems returning! I would rent again for my next trip. And it was easier than bringing my own gear. Thanks so much!

Br
Review №9

Provided everything I needed to take great photos underwater and deep diving. Will definitely be recommending this to anyone who just wants a gopro for a short amount of time to take great photos on vacation!

Sh
Review №10

Josh has turned this little diamond in the rough into the islands most outstanding, friendliest camera rental service for photographers in a matter of only a couple years! This is the go-to shop for all your camera equipment needs whether you are shooting as a professional or hobbyist. Make sure to take some time to talk story with Josh when you see him!

Sh
Review №11

Josh has turned this little diamond in the rough into the islands most outstanding, friendliest camera rental service for photographers in a matter of only a couple years! This is the go-to shop for all your camera equipment needs whether you are shooting as a professional or hobbyist. Make sure to take some time to talk story with Josh when you see him!

Mi
Review №12

Stay away from the water housing.water leaking because of improper installation of the lens port to the water housing by the business. very poor instruction of the use and without any warning of possibility of water leaking . The back door was sealed exactly as i been told. 40min in the water and all the water was inside the lens port, some great photos were ruined. If i were in town I would returned the equipment immediately and asked for replacement. I needed one more shot that day, got in the water again and less then a minute my lens port is full of water. Camera did not responded, had to cancel everything I invested time and money in. Now have to pay extra $240 for the repair. Awful experience

To
Review №13

These guys are great. Always professional, reasonable, flexible, and ready to help with whatever crazy issue I encounter. They have some amazing equipment too. Love it.

Do
Review №14

Excellent selections with many rental options. Easy transitions. Friendly service. On site parking.

Ph
Review №15

These guys have the most amazing equipment. friendly and knowledgeable. best place to rent any kind of audio visceral gear in hawaii. has basic up to super high end equipment.

Mi
Review №16

These guys are the best!!! If you need rental gear, I highly recommend Hawaii Camera! They really work to make sure the gear you need to do your jobs have everything you need. I will rent there again!!!

Ry
Review №17

If youre not the type to spend billions of dollars on your own equipment this is the best place to check out for all your film bf photography needs. The staff here are very knowledgeable and helpful in choosing the right equipment you need.. they also have a website you can check out prior to you heading over.. Easy pick up and drop off as well.

Al
Review №18

I am impressed with this place and the staff. They have top-notch gear and are very helpful and friendly. I wish my local place was this good!

Ke
Review №19

Joshs shop is great! Theyve helped me get the gear i need for assignments when i need it, and the staff there are always ready and willing to help you out. If you cannot afford long glass, this is the place to rent from!

Ke
Review №20

Nice people. Good prices.

Ma
Review №21

Awesome place for lens, camera, and gear rentals. I have never had any problems with any returns or any bogus charges to my CC. They offer some specials like renting for the whole weekend for the price of one day, but you must sign up with your email to get notified.

Jo
Review №22

I was recently on Oahu to attend a wedding. At the 12th hour, I found out the wedding venue would not have AV equipment. I immediately went to google and found Hawaii Camera. I was able to rent the equipment at a very reasonable rate. The staff was professional, helpful, and the equipment was in good working order. Thanks for your help!

Ly
Review №23

Top notch customer service, reasonable prices, and a wonderful selection. It feels like visiting with a friend when you stop in. Keep it up, Hawaii Camera!

Je
Review №24

The ONLY way to rent the gear of your choice at a competitive price and with the best in the business..

Je
Review №25

I recently went to Maui. I wanted to get a nice camera for an engagement my sister was going to have there. But I don’t know how to use them or want to borrow anyone’s. To get a camera person to shoot photos was over $200 for 30 mins. So I thought I would try these guys out. Now I used the shipping method since I was not going to be on Oahu. I ordered Monday to Friday for $120 package. The box arrived at my hotel before we got there, and was left in security.I googled a few camera tricks so I could work the camera. They actually sent me a smallUpgrade because the one ordered was unavailable. The camera worked beautifully. Pics turned out great. I was able to keep the camera card & retuned the camera on the same box it came in (I was careful when I opened it), I wasn’t sure where I could get another fed ex box. The front desk helped me tape the box back up, and set up a pick up. The camera company provided a return label. It was super easy. Kept me informed all the way and updated fed ex tracking. If you are a novice or and expert but don’t want to lug a camera across then US I definitely recommend this place!

Je
Review №26

These guys are awesome! Great rental rates and they let me borrow at step-up ring for a rental to replace a broken lens. Would highly recommend them!

Ma
Review №27

Excellent service. They know the technical part very well. Very happy to travel to Hawaii from Canada.

Ar
Review №28

Love this place. Josh n his staff r awesome

Ma
Review №29

Main body failed halfway during a 14 day photo shoot trip to Kona, Hawaii. 24 hrs later HC had a rental in my hands so we could complete our shoots for our client! big thanks to Tony!

Jo
Review №30

Great rental, easy process, great product...thanks!

B
Review №31

Had just what I needed for my trip at a good price.

De
Review №32

Josh and the rest of the team run a fantastic operation here! My wife and I visited Hawaii for 10 days (too short...) and wanted to see what our new D600 body could produce with some quality FX lenses. Our experience with Hawaii Photo Rental was fantastic, and we recommend it to anyone who either does not have fantastic lenses, or does not want to bother flying all that value and weight in from the mainland (or elsewhere).We spent the last 5 days of the trip on Kauai (which is GORGEOUS), and the shop set us up with a box and a shipping label--we were able to take the lenses with us, and just drop them off at the FedEX on Kauai, who overnighted them back to Oahu. Josh even threw in a polarizing filter at no additional cost when we extended our rental to include our Kauai trip.Well definitely be using them again!

Br
Review №33

This place is awesome!! Super friendly service and all the best gear!

Ma
Review №34

Stellar selection, high tech operation, and friendly and knowledgable staff.

Mi
Review №35

I had an issue with renting incompatible equipment and once the owner found out he wasted no time making things righter than right. Stellar customer service.

Ja
Review №36

Very knowledgeable staff, was able to clean the sensor on my Sony A6000 with little notice. They saved my photos for the rest of my trip!

Ni
Review №37

Super friendly service and very helpful.

Ju
Review №38

Great equipment always in stock and always great service

Ph
Review №39

They cleaned my camera so quickly and SO cheap too. My sensor is cherry now, thanks Josh!

Je
Review №40

Sam was friendly and honest..

Na
Review №41

Really stoked that these guys are here and do what they do. Mahalo

Ia
Review №42

Great customer service!

Mi
Review №43

My go to when I comes to my photography needs and gears... this guys will even take the time to help and explain if you have any questions with the huge selections of video and photographic need that you want....

Or
Review №44

All ways there when you need them 💪👍

Da
Review №45

Good to go baby!

At
Review №46

Excellent service, very helpful

Ya
Review №47

Professional staffs. Very friendly.

Su
Review №48

Awesome place!

Da
Review №49

Didnt have Nikon products

Ka
Review №50

Hawaii Camera is the best!!

Bo
Review №51

Poor service

Ea
Review №52

Wide selection of products. This time it was urgent so I went without a reservation. Unfortunately I couldnt rent because there was no space for rental. However, there seemed to be various equipment, so I decided to make a reservation and use it if I had the opportunity.The shop is on the second floor and has a parking lot, making it easy to access.It was the staffs response, but I didnt feel very friendly. Maybe because I wasnt a native English speaker.It seemed to be troublesome, and it was an image that was appropriately handled. It was a little disappointing.

青木
Review №53

☆?I want to stop

Information
42 Photos
53 Comments
4.6 Rating
  • Address:3457 Waialae Ave, Honolulu, HI 96816, United States
  • Site:https://store.hawaiicamera.com/
  • Phone:+1 808-735-3838
Categories
  • Camera store
  • Audio visual equipment rental service
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
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