Been looking for a good deal and information regarding building a solid lava rock wall and found Chelsea via the phone, who guided me through getting a quote and figuring out the details of exactly what I need to get this project going. She was very helpful, and made it very easy for me to make my decision.
During this past year of Covid lockdown my husband and I worked on re-doing one side of our driveway. We pruned American Guava trees (I use the fruits to make jam and jelly), removed, trimmed, planted and re-planted other trees and plants. Then came the big task. What do we do with the ground? We decided to build a little garden and then cover the remaining ground with stepping stones and river rocks. Enough stepping stones to provide a path to pick guavas/vegetables/herbs and river rocks to cover the remaining area. We were provided excellent service by Tanya and Chelsea at Big Rock. They treated us like family and made our project seem like their project too. We told them the general shape and sizes of the stepping stones that we needed and they quickly dispatched one of their fabricators to assist them to move layers of stones from their pallets until we found what we wanted. Everyone was very professional and caring. It really impressed us that Big Rock manufactures the stepping stones on property and the stones look like real lava rocks, not concrete. We are both 70+ so it took us a few months and several trips to Big Rock to imagine, plan then create our new landscape. The project kept us sane during this lockdown and we made new friends in the process. Thank you Big Rock for all your help.
Excellent service from beginning to end! The entire staff is absolutely knowledgeable and committed to assisting with all our needs. Bug Rock Fabricators has an extensive selection for all types of projects!! We are 100% satisfied and cannot recommend strongly enough!
Great place for garden needs. Very friendly and helpful staff. They have many different types of fountains, sculptures, lanterns, rocks etc. Got ourselves two beautiful Buddha statues for a fair price. Totally recommended.
Truly inspirational place for garden design and rock purchases. Extremely friendly and helpful staff.
I love this place! Chelsea, Mike and Kalani were the best. I had a specific vision in mind for a fountain that I wanted, but they did not have. But, the team took my vision and made it come true. Chelsea would not let me leave until i got exactly what I wanted. In the end, they created this beautiful Buddha fountain for me, and I could not be more happy. And, the price was more than reasonable. I HIGHLY recommend Big Rock. You wont be disappointed.
Friendly and helpful and plenty of aloha
Was looking for a particular rock shape to place in my garden. Found it at a very reasonable price, excellent, excellent customer service. No doubt Ill be back!!!
Very good customer service. Had some issues with a piece I bought there. The small pump went out within a week. They took it back no questions asked and let us pick something else out to exchange. All they cared about was if we were happy. Which in turn rewards a review. Great company with lots of really nice water fixtures.
We had a very pleasant experience at Big Rock Hawai‘i and found the perfect garden sculpture for our little garden area. Very helpful and knowledgeable staff. We will definitely recommend Big Rock Hawai‘i to others!
Their the Best....