My Daughter was looking for a homecoming dress and a friend recommended Von Maur. Its a little high priced for me personally but the woman who worked in the department were my daughter was looking was AMAZING! She was the nicest and sweetest woman Ive met. She was patient with my daughter and even laughed and cut up with us. My daughter found her dress thankfully. I dont think she will ever forget that night. She made sure to go back and thank her before we left!
The Associates are very helpful and caring. They give you absolute personal attention. They recognize and speak to me when I come in and always with a smile. I feel like I have personal shoppers. The merchandise is beautiful and unique. I absolutely enjoy going and buying from this store. Also the piano playing and music is quite relaxing. Thumbs up!!!
Upscale department store with VERY attentive sales people. Always very friendly. Brooks Brothers, Tommy B and Tori Richards are my go tos here. Also like the Southern Tide and Southern Proper brands. Bought a half dozen or so dress jackets - they come with free tailoring. Small shoe dept but a great selection. Even the wife and daughter come out spending way more than I had hoped (mostly in the purses and shoes) but still very solid values. Very clean, love this place!
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I love to shop in Von Maur! They have excellent customer service and a great selection of different items that you cant find anywhere else.
This is an excellent place to shop. Everything is well organized and clean. They actually have staff around. I have gone to other stores like Belk or Macys where you pay similar prices and their service is horrible. You have to search for help and when you do find them they seem bothered you help them... BUT NOT at Von Maur. They are more than staffed, they are happy to help... in all areas of the store including the gentlemans area. It is pricey but with the quality and service. For people that want to be minimalist and get less clothing with good quality and great service. This is the place! I have decided I will be coming here 1st when I am looking for something in particular. For the frugal side of you, the sales racks are loaded with great deals. Check them out!
This was a gorgeous store full of beautiful clothes, shoes, and anything you can think of almost! It was definitely a wonderful experience visiting.
DO NOT SHOP HERE!!!!!!! Don’t get me wrong I liked this store when I went in and I actually bought something only to find out all their designer clothes are fake!!! We got shoes from them and paid a decent price but for them to be fake is a big never again for me. I wind up having to go to the Nike outlet just to get the same shoes for the same price. If your money is worth your while don’t shop here.
Has pretty much everything you need. Little expensive yet good. Though their plus size section really isnt plus size at all. Also their lingerie doesnt have much selection.
Great service. Sales associates in every section to greet and assist you.
They have really good prices right now.
FeebieBarbara WalterLovéSweetPowerUpdateTeresa Scott
Love getting my makeup done here!
Thank You Ms. Mary for your help today! I am grateful and you are Awesome!!! She is the reason I give Von Maur my business!
Nice selection of name brand products
Daughter had a return, and shoe manager was helpful and gave her a quick credit back on her card.
Always get snubbed in clinique section... I get better service from the salesmen than the women! Was told a few months ago that I probably couldnt afford the bottle of perfume I wanted... found a manager and bought 14 bottles! Was a pretty woman movie experience! Oh well!
Great sales people and goods store
Nice size small that I love stuff variety I liked it and had nice Food Corp too so yeah I definitely will go to a nice bar JC Penneys going out of business hurry up and get that off now its nice stuff in JCPenneys for the low
Simply put i just love it her from the bathrooms with all the mirrors to the options of quality just 10s across the board
I enjoy browsing and shopping here. The employees are helpful and polite. They have decent prices on clearance and a nice variety.
I bought some cologne for my husband the service lady was so nice. She took her time with me to find the perfect scent and gift.Friendly and the best service ever!
Great place a little pricey for their clothes, but sometimes you can find Great deals.
This is our favorite department store! They have great merchandise and you get to listen to someone playing the piano beautifully as you shop! The employees are really friendly! My favorite is the lady with the accent in the mens department and the lady at the perfume counter! They are sweethearts!
Nice store they welcome you with a smile. Not a large selection of clothing for the petite women.
Always a wonderful shopping experience. Professional, courteous, and helpful with being pushy. Love Von Maur
Love this store.
Sat as the wife shopped. There was a pianists and I spent a peaceful and lovely time
Excellent service and very kind to one
This place is horrible. most rude people i’ve ever met working together all at the same place. the black dude with really messed up teeth is the rudest one there. and the woman working with us about our complaint was even ruder.
Staff very helpful.
It’s very sad! I have loved Von Maur but this time I was told I had to have a mask! It’s no wonder it’s dead as 4’oclock at this store when you treat your customers like children. Very disappointed. I told her I guess I could leave the store and she seemed to infer that was probably the best thing to do.
My favorite store! I needed shoes for my grandbaby. The lady was so helpful and it wasnt even her department. Thanks for excellent customer service at Christmas time💙
Everything you want clothing wise with friendly service
I love the employees their and plus they have a clearance room for shoes and I love a good shoe sell lol
High class shopping and high quality clothing.
I have avoided the Galleria for years due to all of the unsettling incidences reported. I got desperate for a couple of items I could not find at the Summit so I visited Von Maur. Easy to access from parking lot. I visited the shoe department and Estée Lauder. The ladies were so helpful and worked well together to find my items. Outstanding customer service! The store was clean and nicely maintained. I have discovered a new place to shop. Thank you Von Maur!
My Favorite Place To Shop😎
Exceptional service
A joy as always. Big bonus, 30% off in store purchases. Von Maur never has promotional sales.
Never been. Just getting rating points.
I love this store. Gloria helped me find the perfect dress for my company Christmas party. She also found shoes to go with it. If youre looking for a more personal touch to your shopping come here. Prices are higher but so is the quality and service. This is my 2nd experience shopping here and Ill definitely be back. Thank you for providing such amazing service!
The selection is ample, the associated are helpful and friendly. Some items are a little pricier than at other stores.
Its ALWAYS a great shopping experience for me at Von Maur
Clean nice store helpful
Way to high priced
Very nice store!
Hands down, my absolute favorite place to shop in Birmingham, for trendy, fashionable and affordable clothing!!
Nice store....verrry expensive!
The associate Clay in the gift department is very friendly and knowledgeable. He helped me finish my Christmas shopping.
Everything in this store is irrationally expensive. Poor selection, and 3 out of 4 employees were rude.
Great place for one stop shopping for the whole family and Jessica in shoes is always so very kind and Vivian in juniors is a part of the family by now!
Great selection of name brand clothing and accessories. The wife really loves the no interest card. The live piano is especially pleasant during those long Christmas shopping events.
Von Maur is a wonderful store to pick up higher quality clothing. This store at the Galleria is a beautiful store. Well laid out, well stocked and well staffed. I will say that most everything in the store is higher end merchandise and therefore a bit pricey. If youre looking for a bargain this is not your place. That being said it is a delightful place to shop. Recommended.
The cleanest store i have seen in a long time.Beautiful display of clothing. Not too much on rack. Markdowns greatThey have it together. Loved looking and plan to go back. Cant wait till pay day to go back for sales on shoes boots dresses.Love the evening wear.Just best of all for me.
Very nice store located in the galleria mall
I had never seen or even heard of this store. It was nice. It reminds me of Parisian. Oh, I really miss Parisian, so I enjoyed shopping here.
This store is the most fancy place around. The store is beautiful and all departments are great. I love their shoe selection, cosmetics, casual stuff and high-end brands. Staff is very kind, polite, and helpful. And the piano playing gives this store a real air of elegance. Never quit that!!
The experience was pleasant. Customer service was very helpful.
Parking in the front is convenient and very well lit. Inside is clean and organized. They have a piano on the 1st floor by the escalator. A lady that works for Von Maur was playing it when there werent that many customers. It was close to closing time. I enjoyed it and helped put you in that holiday mood. Also, loved the amount of seating offered if you wanted to sit and wait on someone or just rest.
I had the best time in the jewelry department this afternoon. The lady who helped me was wonderful. She helped me try on several pieces and made the overall experience enjoyable. Such a great inventory as well.
This store is simply fabulous!! I loved everything I saw in here!!
I love this store! There is always a sales associate offering their time and help. The gift wrap is free and first class. The store is beautiful and everyone enjoys the pianist. The selection is huge and I usuallyend up buying more than I intended. Great job Von Maur!
Von Maur is my go-to store for all occasions. Whether looking for casual wear or a dress for a wedding, I can always find something that works. The laid back atmosphere created by the piano player, is heavenly. The staff actually learn your name and your preferred style when you go there as often as I do. Another convenience is the parking right out the front door. My favorite store by far.
This is a wonderful department store to shop for clothing for everyone as well as makeup, shoes and even home decor. The store is beautiful with soothing music being played by an live pianist. Even the dressing and restrooms are clean and gorgeous. Although you can find quality items on sale or clearance; the merchandise can be a bit pricey. However, they do offer a (no interest) store charge card to those who qualify...which I find to be awesome.
Von Maur is my happy place. I’m always excited to go there and so, so zen when I leave. It’s perfect. 💗P.S. check out their bathrooms...they’re fancy.
Only full service department store near Birmingham. Great selections, personnel to actually help you, beautiful free gift wrap,clean restrooms, soothing music. All price ranges. Love shopping at VM!
Always a lovely place to walk thru when going into the Galleria. Love the piano player. The NON pushy staff is amazing. I was purchasing a gown and the woman helping me was honest and kind! Very pleased with my experience. Gown shopping is difficult, and she made it a breeze. In and out within 20 minutes!!! Also, they offer free alterations, which is a giant bonus for me!
My favorite retail store! Best custoner service & you will always have a great shopping experience!
Great product, great prices
My wife is crazy about this store
Love Von Maur!! So nice to have such a customer focused, clean, well stocked, high end department store in Birmingham!! The staff is ALWAYS helpful. Barbara, in womens, has become my personal shopper and shes AWESOME, calling me when pieces she knows Id like come in and always keeping a watchful eye for sales. Love Von Maur!!
Very nice store, but prices are high? You can find several of the same brands and styles in less expensive department stores.
My favorite store because of the awesome customer service!
Way over priced
Great sales staff and good selection of current fashion and shoes.
Best retail store in Alabama. Top notch staff.
Modern and clean
The best department store!! Top notch service, great sales, best selection of merchandise. Very enjoyable and relaxing atmosphere.
Expensive but good
Employees are not just store employees,they are our friends.sweet and hel0ful and they genuinely care.
Very nice, clean. Good selection of high quality items.But for me it is expensive.
Always someone to personally help you. The sales persons make you feel special! Great merchandise!
Love to shop here. They have very stylish clothes that I can only find here.
My wife and I went here to update her work wardrobe. The ladies here were very helpful and sweet. They helped while she tried on things and brought her more. Definitely her favorite store.
Beautiful store with outstanding customer service.We love the elegance of the live piano performances.We do appreciated the pianist playing a Disney piece for our granddaughter when were shopping there last week.
Similar to Macys but higher scale. Women and mens clothing of all types. Childrens clothing also. Fashion, styles on point. A womens shoe area to die for. A little pricey, but if you Dont mine, this is a good department store. Name brand goods, lotions, cosmetics, coats. Designer items with handbags.
Purchased a suit there. Very nice and attentive salesperson. Great selection of very nice clothing. Pricey.
Beautiful store and great customer service. Brittany in the childrens department went above and beyond to get the dress I wanted for my daughter for Easter. They did not have her size in stock and she called another store to have them ship it directly to me.
Love shopping here. The staff is super helpful and friendly. I always find what Im looking for plus 😊
Calm clean well organized but average dress size of desired dresses limited to maybe size 14 plus sizes undesirable
Excellent customer service, love the higher end feel, brands, live piano music. Employees are dressed nicely, make a good impression and are knowledgeable and polite. The store is kept neat and orderly. Old school and very much appreciated in this day and age.