user
Advance Garage Doors
3640 Lubbock Dr, Hope Mills, NC 28348, United States
Appearance
Advance Garage Doors
Comments
Br
Review №1

Advance Garage Doors did an outstanding job on the installation of my new garage door! Jeff and Robert were very polite, respectful, and knowledgeable. During the initial quote, they explained my options and made great recommendations based on my needs and budget. They were prompt in getting me my quotes the same day and were responsive through calls and texts. In addition to being flexible to schedule on a day that works for me, they called the day prior to remind me of the appointment and notified me when they were on their way. They arrived on-time and worked both carefully and diligently to do an outstanding job. Thanks again Jeff and Robert! I would highly recommend to anyone seeking repair or installation of garage doors!

Aa
Review №2

These are some hard-working, customer-friendly fellas. Did an emergency repair for me on the weekend, same-day at what others want for regular weekday. Great, fast work. Super-friendly. Give them a chance. Theyre great.

Me
Review №3

Great customer service and work! I called for a quote and my garage door was working properly with minimal adjustments by the end of the visit. I was also made aware of and quoted for some safety hazards to take care of in the near future. Much appreciated!

Br
Review №4

Needed a torsion spring. one week lead time online. three week lead time locally. Called Advanced Garage Doors. An hour later, he was at my house with 3 springs. He took measurement and came back an hour later with a custom made spring that works great. This one goes in the book as someone I would refer and will definitely use again if I need garage door work

Ma
Review №5

If you want professionalism, superior craftsmanship, courtesy and HONEST information for your garage door needs, then call Jeff and Robert of Advance Garage Doors today! They pride themselves on CUSTOMER SERVICE AND SATISFACTION! These guys are FANTASTIC! Theyll call you in ADVANCE to let you know they are coming...They show up on time when they say they will, they get right to work on your garage doors without delay because they understand that peoples time is important and value yours! They ensure you are completely satisfied BEFORE they leave your property and will make any adjustments necessary to make the customer happy. They made my dual garage doors PERFECT for when I put my house on the market! I wouldnt call anyone else for my garage door needs! Thanks guys!

Ji
Review №6

I was very impressed with the professionalism in the speed they were able to fix our problem with our garage door. They quickly identified the problem and set it for an appointment the following day to fix it. I highly recommend them, very impressed with their overall ability to get the job done.

J
Review №7

This is a great group that is series about their business. Very knowledgeable and professional. Came out on the same day that I called them and gave me the estimate. Explained the differences in the torsion springs to help me make an inform decision. Came out the following day and made the repairs. Adjusted the tension of the belt on the door opener. Explained the features of the smart opener that I have. I would definitely recommend their services to others.

Me
Review №8

Shout out to Advance Garage Doors for their excellent customer service. Last year they came and serviced my garage doors without trying to bamboozle me. Then I reached back out to them several months ago regarding installing a key pad. Robert was nice enough to tell me what to order off Amazon. Long story short, after having the key pad for several months I finally called back today. He answered, I texted him some pics of my motor and the inside of the key pad and it is programmed! Thank you!!

Aa
Review №9

Awesome company to do business with. I called them on a Saturday morning for a garage door repair and they showed up within the hour. I’ve never had such quick response for a garage door repair. Normally it takes at least a week for someone to come out. But these guys showed up, they were very experienced and repaired the door in no time. They are very professional and affordable. If I could give these guys 6 stars I would!

Ro
Review №10

Good reputation in our subdivision so I reached out to Advance. Great response time and great service! Definitely recommend.

Ke
Review №11

Good guys to work with! Great prices, on time, explained everything that needed to be done. What more can you ask for!! Would recommend to anyone needing garage door repair or installation, even parts go see these guys. They’ll get you going in no time!!

B
Review №12

I’m new to the area and I didn’t really know who to call to do my garage repair. I saw Advance Garage Doors with an abundance of great reviews and overall satisfied customers. I gave them a call at 3:30 and within an hour Robert was knocking at my door. My garage door wouldn’t close & kept getting stuck. It was a cable and spring issue. Robert found the issue within minutes, after I previously had another local repairman come out about 4xs to try to repair my garage. I was given an estimate and we set the appointment for the next morning. It was fixed in less than 30 minutes. I was in shock! Lol! I’m so pleased with this company and my repair. It works better than before! Very professional and affordable! I promise I’m not just saying this. Advance Garage Doors are the real deal!

sa
Review №13

Very good experience; highly professional, honesty, timely and good service.

Ro
Review №14

These guys were great! Highly recommend! I called and got ahold of Jeff. Told him I had a torsion spring break and what size I had. He said they were able to come immediately and fix it, on a Saturday, with NO EMERGENCY service fee…. They were at my house in 30 mins and found that the original installed springs were WAYYYY undersized for my door. So not only did they correct the broken spring, they corrected the installers mistake with correct springs and added bearings that weren’t installed originally, WITH NO UPCHARGE ON ORIGINAL ESTIMATE!!! Great local company and HONEST beyond measure!!! Garage door went from 80-100lb on “wrong” springs to a couple lbs on “correct” springs and now lifts with pinky finger! All with a 2-year guarantee thrown in free, for good measure!!! PLUS, they used high cycle count springs as well…. I really can’t say enough about these guys and how confident I am that they will make you happy you called them…. I know I am!

Je
Review №15

My neighbor called these folks on Saturday morning for a garage door repair and they came out the same day; not only that, but they came to my house too and handled my issue. They were super friendly and knowledgeable! These folks do a great job and go above and beyond to boot!

Ki
Review №16

I was looking for a garage door company and I found Advance Garage Doors. They were opened on the weekend. This was the best customer service I had experienced since I bought my house. They give honest opinions of the material, they explained how everything worked (on my level) and they were inexpensive. I almost forgot. They worked with me on a date. It was a Sunday!!! I would definitely recommend them if you want piece of mind of getting a quality garage door.

JA
Review №17

Quick response time, excellent service, and good pricing. Very professional and explained everything precisely. Would definitely refer them to anyone.

Mi
Review №18

Convenient scheduling on very short notice. The installation crew was on time and that did not waste any time. Everyone was I dealt with was professional and friendly. The cost was really reasonable and fair. Quality work and service. I would use them again.

Br
Review №19

These two gentleman answered my call the first time. No voice mails, no emails, no call backs! Then, they were able to come by for an estimate on the same day. Their price was $325 better than competitors. Highly recommended

Fr
Review №20

I would like to thank the service technicians for the excellent job they did on my garage door. They were very informative and economical. I would highly recommend these guys for your garage door issues. Good job guys!

Ho
Review №21

Really great customer service. There follow up was great, and I must say it’s something that many businesses often lack. The technicians were prompt & very knowledgeable. They were able to get my garage door operating quickly!

Em
Review №22

The guys came out the next morning and did an awesome job! Thanks so much!!

Er
Review №23

Listen. I dont usually write many reviews for things. I HAD to write one for this garage door company. First of all you will never find another company that does such fantastic work without overcharging you. The folks are not only awesome people they do awesome work. I promise that you wont find another company that does it better!!

Ja
Review №24

Advance Garage Doors did a excellent job of installing a new garage with garage opener at my Mother’s house. She recently had a problem with the doors not closing and they immediately came by to see what issue was. It turned out that a broom was blocking the sensors preventing the garage door from closing. They were very responsive and understanding.

Je
Review №25

They were able to keep an older motor, replace two doors and install a new motor for less than we had anticipated. Another company had said they wouldnt be able to keep the old motor but these guys checked it over and said it was just fine. I hope this review gets this honest company more and more happy customers. The doors look great, work great! When it IS time to replace the older, mature, motor, I know who to call. These guys are prompt, call ahead, and professional.

Ar
Review №26

Friendly, professional, helpful in assessing our needs. Worked quickly and performed job to a high quality. We are thrilled with new door and would recommend these folks for anyone else looking for garage door installation.

Ba
Review №27

My garage door broke late on a Friday night, Robert came out first thing Saturday morning and squared me away. They were professional, punctual and had reasonable prices. Highly recommend!

Cr
Review №28

Very professional and great quality work! Delivered on time and great customer service! Highly recommend this company! 5 star!!!

So
Review №29

If you looking for a quality garage repairman Advance Garage is definitely the person to call. These guys did an excellent job I called that morning for an appointment and the afternoon they were there promptly . Their Prices are very reasonable, work is of great quality and very respectful of your time.

Tr
Review №30

Very professional and most sufficient company to deal with. They came at the time and date they said they would be here and had my new garage door up in no time. I highly suggest the company for all your residential door needs.

Wi
Review №31

When you come across a company that is as good as these guys are you have to post a review. My house was built in 2007 and yesterday on Christmas Eve-Eve.. my garage door would not open. I was lucky to have had their number as a referral from a friend. I gave Jeff a call and he was happy to come in today Christmas Eve and take care of my garage door. I had a spring that broke, they had it fixed in a very short time. 5 stars for sure. Thank you Jeff and Robert

Wa
Review №32

This company does good work Robert is very knowledgeable about his job work fast to get the job done price are reasonable on time l would recommend this company for your garage needs

St
Review №33

They did a fantastic job and super affordable!! I would recommend them for anything you need done on your garage doors! They replaced all the seal and siding for our door and we now have a brand new motor and system set up!! Their professionalism and how nice they are really set the bar for customer service!!

gi
Review №34

Excellent service. I would definitely use this company again and highly recommend them .They explained the issue and fixed my problem very quickly. Very reasonably priced.

J
Review №35

I had a great experiance with this company. Robert (the owner) was available for a quote within an hour of contacting him. He was very honest while conducting the quote at my home and really detailed the differences in the models of their product line. Robert was accessible by phone quickly during the interim while waiting for products to arrive for installation. The installation of my garage door opener went really quickly. At the end, Robert took the time to go through all of the functions of my new garage door opener. If you are looking for a company with personal involvement from the owner in their service then this is the one to go with for garage related projects.

Lu
Review №36

Service was very good. I will call them in the future

L
Review №37

Great service! I called them up for help on a weekend and Jeff came out within the hour. Ended up having them install a safer torsion system for our garage doors and they were done quickly and showed up when they said they would. He also took before and after pictures of the work and sent them to me. Well definitely be using them going forward with any garage door needs/issues.

In
Review №38

I called the company in the morning, called me back within 10 minutes, saying someone will be at my house in 20 minutes. It took him about an hour to fix it, They did an awesome job on my garage door. It works like a new door. I dont think anyone can beat their service and price for the job he did. Thank you. Merry Christmas and a prosperous New Year.

Ja
Review №39

After checking reviews on several local garage door contractors, I called Advance for a broken spring. They came out on the same same day and retrofitted the system with stronger springs and new cables at a fair price. These guys are pros who know their trade and worked seamlessly together (no guessing or bumbling around, they just knocked it out). The repair was completed in less than an hour and were very happy with the results. Highly recommend, would use again.

Mi
Review №40

I contacted Advance Garage Doors about an issue with my garage door and a representative came out the same day to investigate the issue. I received an estimate the next day and the following day the work was scheduled and complete. I am very impressed with the timeliness, professionalism, promptness and pleasant customer service that was demonstrated on behalf of Advance Garage Doors. Mr. Robert Paiser phoned to let me know when he was on the way which was an extra effort that was appreciated. I do not know the name of the young man that came with him for the service work but together they did a great job! I have already referred your company to a potential future customer. Thank you!

Ch
Review №41

Robert came out did an estimate and answered all my questions. He was professional, knowledgeable, and very good with communication. They came out to remove the old broken garage door and system to replace it with a new door and motor. It was very quick and works wonderfully and feels safer than my old system. I could not recommend them enough!

Jo
Review №42

These two gentleman are the best. We called and they came out in 15 minutes, fixed my issue without hesitation! Fair priced and awesome plus they referred me to a contractor to fix my ceiling! Must go to!

De
Review №43

I have contacted Robert on two occasions and both times he was quick to respond and come out to our home. He did an awesome job and is genuinely concerned with providing the best customer service possible. I would definitely recommend this company.

Ma
Review №44

Very professional and prompt. They finished the job in a very positive and proficient manner. I would definitely use Advance Garage Doors again and recommend them to anyone that needs garage door work or replacement ir installation done.

Jo
Review №45

If I could give these guys 8 stars, I would!! Best experience with service people coming to my house I have ever had.Even on Saturday they were here and work done in under two hours. Lot cheaper than what I was expecting too!! Very highly recommended company. Thanks,guys.

Ch
Review №46

Requested a garage door installation on one of those apps. Within five minutes of putting up the request Jeffery and Robert contacted me, informed me what time they would be over in the morning bright and early to get measurements and give an estimate. They arrived ten minutes prior got their measurements and had an estimate ready for me. Two days later they arrived with my garage door, an hour later!! They had that bad boy installed and looking pretty.10/10FastReliableFriendlyQuality

Jo
Review №47

Robert and Jeff were absolutely very efficient and wonderful. I would refer them to anyone. They were on time and it didn’t take them no time to completely replace my garage door. And the cost was pretty good also.

Ro
Review №48

These two young men, Robert & Jeff are as good as it gets! Great service, no hidden cost, and the price was $125.00 less then other quotes, for the same job. Give them a chance, youll be satisfied with the work.

Ba
Review №49

Jeff and the Advanced Garage Door staff are extremely fast to respond, priced reasonably, and extremely easy to work with. Will definitely continue using AGD for all future garage door needs!

Pr
Review №50

Extremely professional, very thorough, technicians were on time, and the work was exceptional.

Fe
Review №51

Amazing same day costumer service. I called at 930 in the morning and had new garage doors by 1130 that same day. The installer knew exactly what had happened to my previous garage door opener within 30 seconds of looking at it. Let me know that my previous garage door openers were over 15 years old and would most likely need to be replaced. I never felt upsold more like he was just stating the fact that they needed replacing. We then discussed options and I went with the belt operated newer models due to the fact that it had an auto close feature. Total install was less then an hour, and was kept informed of the process from start to finish. I appreciated the professionalism.

Jo
Review №52

The torsion springs broke in my garage door, so I called them to set up an appointment with the expectation for it to take a few days. Within the hour they were at my home and by the next they had made all the repairs needed. Great quality and great service, would recommend to anyone who needs garage door servicing.

Ke
Review №53

Awesome Job, Very Quick and Professional

Ly
Review №54

Great customer service. Robert was very professional and fixed my garage door in no time. I highly recommend Advance Garage Doors.

nd
Review №55

Jeff came on the same day. Was fast and professional. Would definitely recommend a friend

Ma
Review №56

Saturday morning at 9am garage door cable breaks. Found Advance Garage on a google search and called. Guys were at my house with the hour and fixed the cable. Not only did they fix the door but adjusted the chain, greased and repaired wheels, added additional support for a very reasonable price. Local small business that you need to support!! Thank Guys!!

Ma
Review №57

While doing routine maintenance on my garage door, I noted that the spring was broken and not providing any tension support to the motor and door. I called Advanced Garage Doors because of the great google reviews. They scheduled me the same day and they came out on time. As other reviews noted, they got right to work and finished the job very quickly. It is obvious they have a well rehearsed and efficient system for service calls. They were both professional and pleasant. I would recommend them to my friends and neighbors based on their performance today.

El
Review №58

The most professional quick team that came to fix my garage door that fell off the bolts. It was a Sunday and they were here within minutes, took them about 30 min to fix and even pointed out other faults that may need some fixing in the future. I will definitely call them to fix my future garage door breaks.

Ni
Review №59

Advanced garage doors was awesome! They were professional and were in and out, they also replaced a garage door opener for us super quickly! I’m very impressed and can’t wait to refer them out! Thank you guys.

Su
Review №60

On time! He had 2 openers installed in just over 2 hours. It would have taken me and husband several days to do that. Nice young man. Highly recommend.

Ch
Review №61

Thanks to Robert Paiser on my garage door service. He came early, was professional, fast, and friendly customer service. I will definitely be using him for future services. You need any garage repair; he is your man.Thankyou, The Stephens Family!!!!

Co
Review №62

Superb, same-day service with a smile!

St
Review №63

Our large two car garage door stopped raising,, so we called Advance garage doors in the evening and explained our broken garage door issue. Once they gathered enough information from me and they understood my situation wasnt an emergency needing immediate service, they scheduled me for the following morning. Next day, Robert and Jeff from Advance showed up just after 9A.M. and came into our garage like a Nascar Pit crew!.....Each one knew there duties and jumped right in and QUICKLEY repaired our broken garage door. After they were done, they presented us with the broken old style torsion spring that was previously installed and explained the issue thoroughly! Very fast, efficient and professional service. We will definitely recommend this company to our friends and neighbors.

Bi
Review №64

These guys came out same day and did a fantastic job fixing our garage door. If you are need of anything involving a garage door call the guys at Advance Garage Doors. The price was fair and saved me from having to install a new garage door.

Ja
Review №65

Professional, Honest, and Efficient. I called Jeff at around noon and he was at my house within 40 mins. Definitely will recommend to anyone looking for some garage door work!

Ed
Review №66

The garage door cable came off, they came out recognized the problem fixed it in under 10 minutes and no charge. The serviceman told me as they had installed the garage door spring it was under service warranty. Would 100% recommend!!!

tu
Review №67

Very courteous and professional. Reasonable price and prompt service, would definitely recommend!!! Thank you!

S
Review №68

Great company in the Fayettville, NC local area!!!!!They service my broken garage door the same day and also provided a schedule time and showed up on time with a curtesy call to let me know they were enroute to my appointment.I will recommend Advance Garage Doors to my friends and neighbors.

Ni
Review №69

Very fast service, was able to get garage door looked at and fixed within hours. Highly recommend for all your garage door needs

He
Review №70

Amazing Service!

Ro
Review №71

Dont recall

Sa
Review №72

Fast, reliable, prepared, and wonderful gentlemen.

TJ
Review №73

Extremely professional, fast service

Je
Review №74

Same day service. Very friendly. Very reliable. Very responsive to my concerns. Addressed all areas and quickly fixed the problem with my garage door. Ensured me if anything changes he would come back out to address the issue. Recommending using his company for any issues with my garage door in the future. Support small business.

Information
100 Photos
74 Comments
5 Rating
  • Address:3640 Lubbock Dr, Hope Mills, NC 28348, United States
  • Phone:+1 910-624-1540
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations