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Carraway Glass Co
500 W City Point Rd, Hopewell, VA 23860, United States
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Carraway Glass Co
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Ju
Review β„–1

Thank You so much to Carroway Glass for the excellent job they did replacing the glass in our dining room window. The guys were on time, knowledgeableand efficient and even better yet they left the area cleaner than when they arrived. All this with my dog yapping at them, and a doorway being repaired at the same time, and Me fussing in the background. They took it all in stride, completing the job with a friendly smile and warm attitude and didnt let any of the distractions slow them down. We couldnt be more pleased, this is not the first time we have used them and we will definitely use them again. What a great company with great Employees. 😊

Bi
Review β„–2

Eric and Ken, one word - determined. These guys cane in with replacement glass for a casement window and were awesome. The previous owners had rigged things to work and these two had to undo that to make our windows open and close properly. They nailed it. The entire company was a pleasure to work with and we will recommend to others and will be repeat customers.

Jo
Review β„–3

Wonderful service! Meghan was fantastic and had awesome communication throughout the whole process! The guys that came out were polite, did great work, and got the job done quickly! Couldn’t recommend this business enough!

Fr
Review β„–4

I was extremely impressed with the speed and quality of my mirror repair. I highly recommend Carraway Glass, would use again!

Ch
Review β„–5

Ben, the team you have at Carraway Glass is exceptional. First of all your transparency was so appreciated. Meghan,Robert, Eric thank you all so much for your professionalism. I would highly recommend them for your glass shower door.

CB
Review β„–6

We scheduled an appointment on July 19, 2021 with this company. A rep arrived at 9:30 according to the schedule and took the required measurements for an estimate. He indicated that the estimate would be ready by the end of the day and at the worst possibly the next day. We never received the estimate so we called the Carraway Glass office who contacted the responsible technician. The offices response after speaking with the technician was the estimate would be sent out the next day. Today is August 7th and still absolutely no communications from this company. Simple and plain customer courtesy should have prevailed in this situation. If the job was too small or there was some other reason for not responding then tell the customer. Dont leave potential customers hanging. Thats not the way to run a profitable business. OBTW good rating is the sum of all aspects of your business.

To
Review β„–7

Glad I called Carraway Glass. Two companies were recommended to replace a cracked double pane picture window. I called for an estimate and was given an appointment to inspect/quote two days out. The other company wanted to schedule a week out. The quote experience was professional and concise. I had the replacement cost quote in hand later that day. This happened in early Dec. and I knew the manufacturing lead time would fall over the Christmas/News years period. Install occurred right about 4 weeks after the quote. I couldnt be more pleased with the install the Eric/Ken team performed. Their attention to detail was noted and the cleanup when completed was impressive. Time will tell the quality of the product... but it looks good.

Ja
Review β„–8

Quick,professional, and nice.Well kept beautiful place and no hassle.

Er
Review β„–9

Appreciated the quality work and customer service. Took a little longer to get the window fix than expected but over all great service

di
Review β„–10

Eric and Ken were by today to replace a glass in my new home. They were super pleasant, helpful and very knowledgeable. Before leaving I got them to take measurements on a few other windows I need replaced because I couldnt imagine anyone else doing the job after hanging out with them for a few hours. By the time they left, I felt like we were old friends and would gladly have them and their families back for dinner once Im finished furnishing, of course. Id recommend them to anyone in need of a window job and good company during these crazy covid times. Two great guys!!

am
Review β„–11

Special ordered a 1/2” replacement glass top for a dining room table. Professional, courteous, on time and under budget! What more could you want?

Al
Review β„–12

Locked my keys in the house, and broke a paneled door window pane to get back in. In the past this window pain cost me around $100 to replace. Carraway Glass took my broken plexiglass window pane, measured it and cut a new one, and I was on my way in less than 10 minutes. Total bill 12.32. They would have come out to the house and did all of the work for an hourly charge -- and I am sure that would have been great value too. The staff was very professional and courteous, and I highly recommend them.

St
Review β„–13

We purchased several glass tops for a new coffee table and two new end tables. The price was much better than their competitors and the job was done when promised.

Br
Review β„–14

Eric and Ken were a literal joy to work with. They were professional, friendly, and went above and beyond to make sure things were put back in order and cleaned up after replacing the windows in our home. To be honest, by the time they left, I kinda wanted to invite them and their families over for dinner sometime. You dont usually have such excellent experiences with people coming to your home to do repair work (lets be honest, it is usually a mild inconvenience at best), so I was abundantly impressed with not only what a great job they did, but how pleasant it was to have them around today. They also were conscientious of Covid concerns and remained masked throughout their time here,, which is a bonus these days.I would recommend Carraway Glass to anyone, and have in fact, already hired them for the next glass job I need done.

Ca
Review β„–15

Ken and Eric replaced some specialty windows in our home today. They were very professional and courteous. They cleaned some windows they didn’t even replace because the windows were about 16 feet from the floor. They even stayed late to finish the job so it wouldn’t go over to the next day. Excellent service.

Jo
Review β„–16

Extremely pleased with the service provided by this company. Pleasant & professional. Left the site very clean. We would highly recommend them for your glass needs.

St
Review β„–17

We have been very pleased with Carraway Glass and their staff. They have great attention to detail, are punctual, and care about their customers. We would definitely use their services again.

Ro
Review β„–18

Very friendly people. Quick work.

Me
Review β„–19

Lesson learned.... I should have called Carraway Glass FIRST! A month ago my husband was cutting a customers grass and a rock flew up and shattered a sliding patio door. I originally called Richmond Glass after a friend recommended them, and they stood me up TWICE and were RUDE! I then scheduled with Budget Glass who were nice, and put me on the schedule but 2 days before the apt handed me off to someone with a 540 area code who asked me to send pics and then sent me a ridiculous price to come repair it. My neighbor and fellow landscaper suggested Carraway and I am so glad he did. They came out 2 days later! The lady in the office was SO NICE! And they were affordable! I will definitely be using them again just hopefully not any time soon lol. Thanks so much for the excellent service today!

Co
Review β„–20

Initially thinking I needed my residential windows replaced I reached out to 4 different companies for quotes. 3 of those were big names and the 4th was this local business, Carraway Glass. After having the other companies come out and giving me grand presentations and quotes on a replacement, these gentlemen came out, took 1 look at my windows and fixed them right away without charging me an arm and a leg. They were personable, punctual, and my windows are now able to operate with ease. This is a reminder to always SHOP LOCAL. Thank you guys so much!

Fr
Review β„–21

Excellent service as always

wi
Review β„–22

Carraway Glass is Outstanding! Their Courtesy (Thanks Megan), Professional staff, Product Quality, and Price are Terrific! We Highly Recommend them!

ki
Review β„–23

No paperwork after the final Inspection for Repairs received nor Mailed of estimate..

Wa
Review β„–24

Took care of my needs and the folks that work there are very helpful.

Ra
Review β„–25

Totally satisfied.

Da
Review β„–26

Carraway is everything you want your glass company to be and more. They are knowledgeable, responsive, flexible and easy to work with. The quality of their work, communication, customer service and pricing are all outstanding. We have been using them for close to ten years and have not had one negative experience. I cannot recommend Will and his team highly enough, they are a true rarity- a company whose services and people always go above and beyond expectations!

De
Review β„–27

Great customer service and Quality work! I cant say enough about how great Carrawy is for all glass needs!

Ro
Review β„–28

I love this place the people are so polite at the front desk. the workers are so professional and do a wonderful job on putting a new windshield in my car. A wonderful price for the type of windshield that I have.

Ch
Review β„–29

Simply the best around!!

Ch
Review β„–30

Great service very informative delivery and install available didnt need it but Im sure they do a great job at that too

An
Review β„–31

Quick service and great prices

lo
Review β„–32

Awesome people and very informative and kind staff, I highly recommend this company

Jo
Review β„–33

Great customer service!

Kr
Review β„–34

Nice and friendly staff, fast service, reasonable prices.

Ja
Review β„–35

Took 1 week to get a special piece of tempered glass. Price was very reasonable.

Ka
Review β„–36

Thank you Carraway Glass for great customer service, great price for product, and speedy service.

Ev
Review β„–37

Our experience with Carraway Glas Company was very pleasant, helpful and professional. We had to have a partially broken window fixed. We called, brought it in, window was measured, broken pieces removed, new insert ordered, a week later insert arrived, I came back with my partially broken window, dropped it off before my doctors appointment and was able to take it with me after my appointment about an hour later. Thank you so much for this pleasant experience.

Mi
Review β„–38

Best in the business, Great selection of glass for any project, knowledgeable and helpful staff. Top notch customer service.

Ch
Review β„–39

Quick and accurate

rh
Review β„–40

Good customer service, and fast with orders

Ma
Review β„–41

Great service and Products

Li
Review β„–42

This business is very professional and very friendly!!!I will give them my business in the future!!!

Do
Review β„–43

Been using them since 2012 never. Disappointed great friendly service reasonable prices also 5 stars

Ch
Review β„–44

Great service and friendly staff!

Wa
Review β„–45

Great service

Je
Review β„–46

Very helpful

Information
10 Photos
46 Comments
4.9 Rating
  • Address:500 W City Point Rd, Hopewell, VA 23860, United States
  • Site:http://carrawayglass.com/
  • Phone:+1 804-458-7227
Categories
  • Door supplier
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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